Andrew Purnell & Co

I am still waiting for someone to get back to me relating a security deposit I paid for a property I didn't move into. I spoke with a number of staff some who were helpful and others who refused to get management to contact me relating to my situation. No answers were provided about if the ... Read Full Review

I have had very good experiences with Andrew Purnell. They have been managing the block of flats for which I am a landlord. I had a significant problem with a leak and they were able to go out of their way to assist me and source a plumber to sort the problem out for me. Frank was really helpful in ... Read Full Review

The best agent for my properties. I’ve been a client for Andrew Purnell for over five years now and they have been 100% with continuous high quality ... Read Full Review

We are currently staying at one of the homes managed by Andrew Purnell. Please take a minute to read through one of the worst possible experiences that you could go through by signing off an agreement with them. Everything began extremely well, with prompt responses and clarity. At the first ... Read Full Review

I've been renting through Andrew Purnell for over three years now and through this time they have been very attentive and helpful. The software they use is very helpful and keeps all the data I need in relation to my apartment on line for easy access whenever I need it. Calls and emails ... Read Full Review

Having recently instructed Andrew Purnell to manage our small block of 6 in Wimbledon, we are thrilled to have received the service initially promised. After a number of items within our block were left to deteriorate from previous management Andrew Purnell have shown a quick and attentive service ... Read Full Review

Worse experience with an estate agent. Having been described as a unacceptable candidate is off putting. Put an offer in when they send you an “offer” email but then turn around and state somebody's has come in with a higher price, Thad fine I can accept that only to find out they then ... Read Full Review

I could choose any of the above. They have always dealt with me promptly and efficiently and I am ... Read Full Review

I must compliment Andrew Purnell for responding to our every request with promptly and efficiently. One cannot please everybody by in general I find the staff very cooperative in property management and ... Read Full Review

AP staff look after us very well they are very efficient and caring. Well done! The rating also includes AP staff Annaliese and ... Read Full Review

We have been very pleased with the service provided by the team at Andrew Purnell. Monique and Annaliese handled our rental in terms of viewings and administration. Both of these elements have been handled very efficiently, with any queries via email/phone dealt with particularly promptly and in a ... Read Full Review

Our experience has been great with Andrew Prunell from the start. They have a system to take the property off the market as soon as an offer is made (landlord can chose to decline). Avoids getting sucked into annoying bidding wars which happens too often in London! Really responsive to issues we ... Read Full Review

Everyone at Andrew Purnell has been clear and concise and professional. We are very pleased with the advice given and the service ... Read Full Review

I have found this company extremely efficient and helpful whenever I needed to use them. All staff are friendly and courteous and it has been a pleasure to work with ... Read Full Review

The team at Andrew Purnell have got to know us well over the years and are very helpful when we make contact to help resolve maintenance problems. Most recently our tenants returned from holiday to find the toilet flush did not work. Stacey Mullarkey arranged a plumber within two hours and also ... Read Full Review

Dear Sir, In general the Andrew Purnell & Co staff are professional and helpful. I have one ''beef'' which relates to the revised method of invoicing leasees (introduced as part of the web based Block Man system) . Previously all service fees were billed to , in my case a managing agent . ... Read Full Review

We have been dealing with Andrew Purnell for many years now. I am delighted to say that we have always received a great service from both Stacey and Rachel. they are both very friendly and professional and would always give fair advice. It is a pleasure to deal with ... Read Full Review

Difficult to identify too many positives with the service we receive. I find myself constantly having to chase for updates on issues which AP&Co have said they will look into and am frustrated by how much they rely on intervention by other owners within the building to get information on ... Read Full Review

Simply brilliant service - attentive, polite, helpful with all matters concerning property service management. What more needs said in life's busy world. Simply a good service which is hard to find these days. Would ... Read Full Review

Andrew Purnell have been our building's managing agent for a couple of years now and have been excellent. We firstly dealt with Stacey and then Rachel - both are fantastic. They have always been very quick to respond to all sorts of queries. They have been great at finding reliable, good value ... Read Full Review