Very helpful and professional. Would recommend to a any... Read Full Review

Really good service provided by Jan Forster agency. Agent Lucy Sinha is so helpful in nature. Got quick response for house related queries from... Read Full Review

Lucy has been an absolute dream! Unfortunately I had to try and terminate the rest of my tenancy due to my situation and from day one she has been so helpful! Any questions, or anything that has happened with the property she has been there to help out and explained everything in as much detail as... Read Full Review

Georgia has been so helpful on my recent incident with my property. She kept me well informed on the situation and assisted with my insurance claim process. Great... Read Full Review

Brooke has been exceptionally helpful from start to finish during my tenant find process. She was always incredibly prompt to response to any queries and always went above and beyond to assist with my... Read Full Review

Despite some speed bumps along the way Anna handled the situation well and got the tenancy application through quickly. She was very polite and I always had fast responses to my emails/phone calls. Would certainly... Read Full Review

Joanne is extremely friendly; kind and courteous and has went the extra mile with an out of hours maintainance query, and been more than helpful every step the way. Brilliant... Read Full Review

Brooke is a great assett to Jan Forster - she is pleasant, friendly, very efficient and articulate. She folllows up emails with phone calls and has been very helpful as a new staff member and our designated administrator with regard to letting our house. Many... Read Full Review

Professional and quality service from the start, Lucy was so helpful, genuine and kept us informed throughout the full process. Communication was excellent. I would 100% recommend Jan Forster. Thanks again to Lucy and the... Read Full Review

Georgia has provided an excellent service managing my rental property, in particular efficiently sorting out complex maintenance requests from the tenants. Highly... Read Full Review

Very friendly and kept in touch, was quick to update and even managed to get my move in date moved forwards, been a huge help in a normally stressful... Read Full Review

Hi, just wanted to let you know about the high levels of customer service I've had from these two members of staff. Since I bought my premises from Jan Forster in December, I've been in regular contact with your company about the letting process, advertising methods and tenant suitability. I'm now ... Read Full Review

Kirsty has been very efficient at managing the let of our property. She has dealt with issues quickly, being very thorough and clear with both written and verbal communication. She is very polite and helpful and has been able to answer almost all of our questions immediately. She certainly knows... Read Full Review

A great customer experience from Anna who has recently arranged the tenancy of our new home in Tynemouth. She always contacted me when she said she would and was very efficient. Thank... Read Full Review

Anna has helped manage our property and has done so extremely efficiently -always making contact to keep us updated and making sure any problems are dealt with very swiftly. change of tenancy has been managed very well with good communication on all sides -a really responsive and effective... Read Full Review

good service so far fairly quickly let with what appear to be good tenants overall service from this company so far is good over the last couple of... Read Full Review

Haven't a bad word to say. Extremely helpful throughout. Answered any questions or queries I had quickly. Made the whole process go as smoothly and stress free as possible. Thankyou... Read Full Review

Very quick to respond to queries; kept us updated at every stage of the application process and all information was communicated... Read Full Review

I found Lucy to be an absolutely brilliant agent, who made the arrangement of my new tenancy a smooth and straight forward process. I was extremely impressed with how quick Lucy was to respond to any emails, and with how she kept me updated with everything, the entire time. I definitely felt I was... Read Full Review

I would like to thank Lucy for all her help. Nothing was too much trouble. When we found out our Landlord was unsure of extending the Tenancy for a further 12 months - Lucy contacted the Landlord straight away and kept us informed throughout... Read Full Review