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Property Management Centre, Newcastle upon Tyne NE3
4.8/5, 237 Reviews
97% Recommended
100% sales valuation accuracy
91% letting valuation accuracy
92% sales fee satisfaction
91% letting fee satisfaction
Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a prov
en track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of quality of service and peace of mind.
"Georgia has provided an..."
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5 Star Review
Georgia
By : 'NicRobertson'
Services : Letting(As a Owner)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : NE7
May 18, 2017
People found this helpful0
Georgia has provided an excellent service managing my rental property, in particular efficiently sorting out complex maintenance requests from the tenants. Highly recommended.
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Andrew Smeaton
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 92% | £123,000 | £354,000 |
| Lettings | 91% | 91% | £295 | £3,200 |
Areas covered
- Gateshead
- Newcastle upon Tyne
- North Tyneside
Address
Jan Forster Estates
55 Polwarth Drive, Brunton Park, Newcastle upon Tyne, Tyne & Wear
NE3 5NJ
0191 236 2680
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
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Social Media
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Jan Forster Estates Branches (View All 8)
Very helpful and ...
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5 Star Review
Lucy
By : 'SimonBA'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NE3
Jun 21, 2017
People found this helpful0
Very helpful and professional. Would recommend to a any... Read Full Review
Comments on Agent Fees
good
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SimonBA said about Jan Forster Estates
Services : Letting( As a Owner )Date: 21st Jun 2017
Very helpful and professional. Would recommend to a any landlords.
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Really good service provided ...
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4 Star Review
Lucy
By : 'Anand'
Services : Letting( Property Management )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : NE7
Jun 12, 2017
People found this helpful0
Really good service provided by Jan Forster agency. Agent Lucy Sinha is so helpful in nature. Got quick response for house related queries from... Read Full Review
Comments on Agent Fees
Lucy Sinha is quick and alert agent. Really appreciable.
Comments (0)Really good service provided by Jan Forster agency.
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Anand Wani said about Jan Forster Estates
Services : Letting( Property Management )Date: 12th Jun 2017
Really good service provided by Jan Forster agency.
Agent Lucy Sinha is so helpful in nature.
Got quick response for house related queries from Lucy.
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Lucy has been an absolute ...
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5 Star Review
Lucy
By : 'Megan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE2
Jun 9, 2017
People found this helpful0
Lucy has been an absolute dream! Unfortunately I had to try and terminate the rest of my tenancy due to my situation and from day one she has been so helpful! Any questions, or anything that has happened with the property she has been there to help out and explained everything in as much detail as... Read Full Review
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Megan said about Jan Forster Estates
Services : Letting( As a Tenant )Date: 9th Jun 2017
Lucy has been an absolute dream! Unfortunately I had to try and terminate the rest of my tenancy due to my situation and from day one she has been so helpful! Any questions, or anything that has happened with the property she has been there to help out and explained everything in as much detail as possible. She's also put up with all my questions, calls and emails too! Thanks Lucy!
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Georgia has been so helpful ...
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5 Star Review
Georgia
By : 'Patrick'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NE8
Jun 7, 2017
People found this helpful0
Georgia has been so helpful on my recent incident with my property. She kept me well informed on the situation and assisted with my insurance claim process. Great... Read Full Review
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Patrick said about Jan Forster Estates
Services : Letting( As a Owner )Date: 7th Jun 2017
Georgia has been so helpful on my recent incident with my property. She kept me well informed on the situation and assisted with my insurance claim process. Great service!
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Brooke has been exceptionally ...
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5 Star Review
Brooke
By : 'Emma'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : NE13
May 29, 2017
People found this helpful1
Brooke has been exceptionally helpful from start to finish during my tenant find process. She was always incredibly prompt to response to any queries and always went above and beyond to assist with my... Read Full Review
Comments on Agent Fees
Very reasonable for the service received.
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Emma said about Jan Forster Estates
Services : Letting( As a Owner )Date: 29th May 2017
Brooke has been exceptionally helpful from start to finish during my tenant find process. She was always incredibly prompt to response to any queries and always went above and beyond to assist with my queries.
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Despite some speed bumps ...
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5 Star Review
Anna
By : 'Andrew'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : NE3
May 29, 2017
People found this helpful0
Despite some speed bumps along the way Anna handled the situation well and got the tenancy application through quickly. She was very polite and I always had fast responses to my emails/phone calls. Would certainly... Read Full Review
Comments on Agent Fees
No one likes fees.
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Andrew Smeaton said about Jan Forster Estates
Services : Letting( As a Tenant )Date: 29th May 2017
Despite some speed bumps along the way Anna handled the situation well and got the tenancy application through quickly. She was very polite and I always had fast responses to my emails/phone calls. Would certainly recommend.
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Joanne is extremely friendly; ...
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5 Star Review
Joanne
By : 'Jordan'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : NE8
May 24, 2017
People found this helpful0
Joanne is extremely friendly; kind and courteous and has went the extra mile with an out of hours maintainance query, and been more than helpful every step the way. Brilliant... Read Full Review
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Jordan said about Jan Forster Estates
Services : Letting( As a Tenant )Date: 24th May 2017
Joanne is extremely friendly; kind and courteous and has went the extra mile with an out of hours maintainance query, and been more than helpful every step the way. Brilliant service!
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Brooke is a great assett to ...
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5 Star Review
Brooke
By : 'Ingrid'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NE30
May 24, 2017
People found this helpful0
Brooke is a great assett to Jan Forster - she is pleasant, friendly, very efficient and articulate. She folllows up emails with phone calls and has been very helpful as a new staff member and our designated administrator with regard to letting our house. Many... Read Full Review
Comments on Agent Fees
good
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Ingrid said about Jan Forster Estates
Services : Letting( As a Owner )Date: 24th May 2017
Brooke is a great assett to Jan Forster - she is pleasant, friendly, very efficient and articulate. She folllows up emails with phone calls and has been very helpful as a new staff member and our designated administrator with regard to letting our house. Many thanks.
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Professional and quality ...
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5 Star Review
Lucy
By : 'Chris'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE8
May 22, 2017
People found this helpful0
Professional and quality service from the start, Lucy was so helpful, genuine and kept us informed throughout the full process. Communication was excellent. I would 100% recommend Jan Forster. Thanks again to Lucy and the... Read Full Review
Comments on Agent Fees
Good
Comments (0)Professional and quality service from the start, Lucy was so helpful, genuine and kept us informed throughout the full process. Communication was excellent. I would 100% recommend Jan Forster.
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Chris said about Jan Forster Estates
Services : Letting( As a Tenant )Date: 22nd May 2017
Professional and quality service from the start, Lucy was so helpful, genuine and kept us informed throughout the full process. Communication was excellent. I would 100% recommend Jan Forster.
Thanks again to Lucy and the team!
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Georgia has provided an ...
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5 Star Review
Georgia
By : 'NicRobertson'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : NE7
May 18, 2017
People found this helpful0
Georgia has provided an excellent service managing my rental property, in particular efficiently sorting out complex maintenance requests from the tenants. Highly... Read Full Review
Comments (0)Was this helpful?:
NicRobertson said about Jan Forster Estates
Services : Letting( As a Owner )Date: 18th May 2017
Georgia has provided an excellent service managing my rental property, in particular efficiently sorting out complex maintenance requests from the tenants. Highly recommended.
The UK's Largest Customer Review Website for the Property Industry
Very friendly and kept in ...
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5 Star Review
Brooke
Jess
By : 'Joseph'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : NE3
May 18, 2017
People found this helpful0
Very friendly and kept in touch, was quick to update and even managed to get my move in date moved forwards, been a huge help in a normally stressful... Read Full Review
Comments on Agent Fees
Compared to other Estate Agents the admin fee is a bit steep, however the service provided was top rate
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Joseph Maving said about Jan Forster Estates
Services : Letting( As a Tenant )Date: 18th May 2017
Very friendly and kept in touch, was quick to update and even managed to get my move in date moved forwards, been a huge help in a normally stressful period
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Hi, just wanted to let you ...
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5 Star Review
Lucy
Sharon
By : 'Neil'
Services : Letting( As a Owner )
Rent PCM : £399
Would you recommend ? : Yes
Postcode : NE8
May 16, 2017
People found this helpful0
Hi, just wanted to let you know about the high levels of customer service I've had from these two members of staff. Since I bought my premises from Jan Forster in December, I've been in regular contact with your company about the letting process, advertising methods and tenant suitability. I'm now ... Read Full Review
Comments (0)Hi, just wanted to let you know about the high levels of customer service I've had from these two members of staff. Since I bought my premises from Jan Forster in December, I've been in regular contact with your company about the letting process, advertising methods and tenant suitability.
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Neil said about Jan Forster Estates
Services : Letting( As a Owner )Date: 16th May 2017
Hi, just wanted to let you know about the high levels of customer service I've had from these two members of staff. Since I bought my premises from Jan Forster in December, I've been in regular contact with your company about the letting process, advertising methods and tenant suitability.
I'm now happy to report that my property is being rented out suitably and managed professionally.
My thanks go to both members of your team.
Regards
Mr Neil Westrop
The UK's Largest Customer Review Website for the Property Industry
Kirsty has been very ...
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4 Star Review
By : 'Nicki'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : NE27
May 16, 2017
People found this helpful0
Kirsty has been very efficient at managing the let of our property. She has dealt with issues quickly, being very thorough and clear with both written and verbal communication. She is very polite and helpful and has been able to answer almost all of our questions immediately. She certainly knows... Read Full Review
Comments on Agent Fees
Fees seem fair in a competitive market. What we did like was that the pricing structure was very clear from the start with no hidden extras unlike some other Estate Agents that we spoke to.
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Nicki said about Jan Forster Estates
Services : Letting( As a Owner )Date: 16th May 2017
Kirsty has been very efficient at managing the let of our property. She has dealt with issues quickly, being very thorough and clear with both written and verbal communication. She is very polite and helpful and has been able to answer almost all of our questions immediately. She certainly knows her job. When we come to let our property out again I hope she will be our managing agent.
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A great customer experience ...
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5 Star Review
Anna
By : 'Alison'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NE30
May 15, 2017
People found this helpful0
A great customer experience from Anna who has recently arranged the tenancy of our new home in Tynemouth. She always contacted me when she said she would and was very efficient. Thank... Read Full Review
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Alison said about Jan Forster Estates
Services : Letting( As a Tenant )Date: 15th May 2017
A great customer experience from Anna who has recently arranged the tenancy of our new home in Tynemouth. She always contacted me when she said she would and was very efficient. Thank you!
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Anna has helped manage our ...
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5 Star Review
Anna
By : 'Managed'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NE30
May 15, 2017
People found this helpful0
Anna has helped manage our property and has done so extremely efficiently -always making contact to keep us updated and making sure any problems are dealt with very swiftly. change of tenancy has been managed very well with good communication on all sides -a really responsive and effective... Read Full Review
Comments on Agent Fees
You get what you pay for -fees are high but the service is very good
Comments (0)Anna has helped manage our property and has done so extremely efficiently -always making contact to keep us updated and making sure any problems are dealt with very swiftly.
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Managed property said about Jan Forster Estates
Services : Letting( As a Owner )Date: 15th May 2017
Anna has helped manage our property and has done so extremely efficiently -always making contact to keep us updated and making sure any problems are dealt with very swiftly.
change of tenancy has been managed very well with good communication on all sides -a really responsive and effective service
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good service so far fairly ...
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4 Star Review
Lucy
By : 'landlord'
Services : Letting( As a Owner )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : NE12
May 10, 2017
People found this helpful0
good service so far fairly quickly let with what appear to be good tenants overall service from this company so far is good over the last couple of... Read Full Review
Comments on Agent Fees
fairly expensive contractor charges because of retrospective payment to the agency
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landlord said about Jan Forster Estates
Services : Letting( As a Owner )Date: 10th May 2017
good service so far fairly quickly let with what appear to be good tenants overall service from this company so far is good over the last couple of years
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Haven't a bad word to say. ...
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5 Star Review
Anna
By : 'Matt'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE8
May 10, 2017
People found this helpful0
Haven't a bad word to say. Extremely helpful throughout. Answered any questions or queries I had quickly. Made the whole process go as smoothly and stress free as possible. Thankyou... Read Full Review
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Matt Little said about Jan Forster Estates
Services : Letting( As a Tenant )Date: 10th May 2017
Haven't a bad word to say. Extremely helpful throughout. Answered any questions or queries I had quickly. Made the whole process go as smoothly and stress free as possible. Thankyou Anna!
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Very quick to respond to ...
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5 Star Review
Lucy
By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE12
May 9, 2017
People found this helpful0
Very quick to respond to queries; kept us updated at every stage of the application process and all information was communicated... Read Full Review
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Hannah said about Jan Forster Estates
Services : Letting( As a Tenant )Date: 9th May 2017
Very quick to respond to queries; kept us updated at every stage of the application process and all information was communicated clearly.
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I found Lucy to be an ...
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5 Star Review
Lucy
By : 'Jodie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE12
May 6, 2017
People found this helpful0
I found Lucy to be an absolutely brilliant agent, who made the arrangement of my new tenancy a smooth and straight forward process. I was extremely impressed with how quick Lucy was to respond to any emails, and with how she kept me updated with everything, the entire time. I definitely felt I was... Read Full Review
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Jodie said about Jan Forster Estates
Services : Letting( As a Tenant )Date: 6th May 2017
I found Lucy to be an absolutely brilliant agent, who made the arrangement of my new tenancy a smooth and straight forward process. I was extremely impressed with how quick Lucy was to respond to any emails, and with how she kept me updated with everything, the entire time. I definitely felt I was being taken care of!
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I would like to thank Lucy ...
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5 Star Review
Lucy
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : NE9
May 6, 2017
People found this helpful0
I would like to thank Lucy for all her help. Nothing was too much trouble. When we found out our Landlord was unsure of extending the Tenancy for a further 12 months - Lucy contacted the Landlord straight away and kept us informed throughout... Read Full Review
Comments on Agent Fees
good
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Alex Gibb said about Jan Forster Estates
Services : Letting( As a Tenant )Date: 6th May 2017
I would like to thank Lucy for all her help. Nothing was too much trouble. When we found out our Landlord was unsure of extending the Tenancy for a further 12 months - Lucy contacted the Landlord straight away and kept us informed throughout !.
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Last updated at 1/7/2016, 8:32:55 AM by allAgents
