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4.3/5, 11 Reviews
73% Recommended
100% letting valuation accuracy
83% letting fee satisfaction
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Teresa
By : 'bernie'
Services : Letting(As a Owner)
Rent PCM : £4750
Would you recommend ? : Yes
Postcode : W8
Amazing is all i can say about teresa. since our children came back to Malaysia, we have been leasing our flat in lexham gardens through benham and reeves kensington office and I can honestly say it has been such a great peace of mind to know that teresa is always on hand to respond to queries, ensuring tenants pay on time and look after my beautiful property. teresa is truly amazing as she works almost as hard as we do in Asia with responses the same day. nothing is ever too much trouble
good
By : Marc von Grundherr
Feb 7, 2018Bernie, thank you very much for your kind feedback about Teresa, she is absolutely the back-bone of all that happens at our Kensington lettings branch. She is chuffed to read your words and we trust your tenancy is progressing well. Kind regards, Marc von Grundherr, Director
No procedure set.
Last updated at 9/14/2017, 2:51:06 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 83.00% | £4,750 | £4,750 |
Benham and Reeves Residential Lettings
5 Thackeray Street, London, Greater London
W8 5ET
020 3468 2006
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Sara
By : 'Ms'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : W8
I'm very pleased by the services provided by Sara Garzelli. She ha been very professional and ethical. I would recommend Benham & Reeves without any hesitation to every owner that wants to sell their property. Thank you... Read Full Review
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Teresa
By : 'bernie'
Services : Letting( As a Owner )
Rent PCM : £4750
Would you recommend ? : Yes
Postcode : W8
Amazing is all i can say about teresa. since our children came back to Malaysia, we have been leasing our flat in lexham gardens through benham and reeves kensington office and I can honestly say it has been such a great peace of mind to know that teresa is always on hand to respond to queries,... Read Full Review
good
By : Marc von Grundherr
Feb 7, 2018Bernie, thank you very much for your kind feedback about Teresa, she is absolutely the back-bone of all that happens at our Kensington lettings branch. She is chuffed to read your words and we trust ...
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Teresa
By : 'Greg'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W8
We are very happy with all the help we were given. Teresa services were really good...when I come back home after work to go through any questions, she is always very fast in responding and made the whole process really easy.I can say she is professional because this is a very hard job... Read Full Review
seems ok for London
By : Marc von Grundherr
Sep 18, 2017Thanks for your review Greg, it's good to hear you got the guidance you needed regarding the admin relating to your Kensington tenancy and thank you for rating our fees as ok for London, we do aim to ...
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Teresa
Mia
By : 'Samuel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W8
Mia is an excellent professional, quickly establishing our needs and finding the best possible solution. She found a great flat for us within a very short timespan. I'm so pleased that the excellent service continued with Teresa who assisted with the crucial, stages of our application and ended... Read Full Review
Seems OK for London
By : Marc von Grundherr
Sep 22, 2017Many thanks for your review Samuel, its good to hear you received good service from our Kensington lettings team, very pleased to hear you say 'seamless service' as this is what we do strive to...
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Teresa
By : 'Dave'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W8
Mia helped initially in finding my flat and did a great job identifying what I was after. Teresa then took over with all the admin and was a real professional, helping all the way through the procedure! She was very kind and patient! It is a pleasure to give her the best review I can! Thank you... Read Full Review
Seems okay for London
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Teresa
Mia
By : 'Johny'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : POST
Top rating for this fantastic lady and this company – Teresa is amazing! We moved properties from another agent and Teresa made it such a simple and hassle free process. I'd also like to say thank you to the fantastic agent, Mia, who dealt with our viewings, she was so helpful and... Read Full Review
lower than others I have previously used
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By : 'PeterMcNeill'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W8
Benham and Reeves took all the pain and stress out of finding our new home and I can't thank Fay enough for holding our hand through the process. My wife and I were quite particular about our requirements but Fay understood and only showed us properties that met our requirements. It wasn't long... Read Full Review
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By : 'Angry'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW6
This letting agency is by far the worst I have ever dealt with. They should be reported to trading standards for the excessive charges that they place on letting the property. For instance they charge you inventory on the way out and way in. Which means that they pocket the way in charge as the... Read Full Review
By : Marc von Grundherr, Lettings Director
May 7, 2014Hi there I am very disappointed and indeed shocked to read this review. I fully appreciate paying anything at all is annoying but I can assure you our charges are well below the average in London – ...
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William
By : 'disgustedtenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW5
Benham and Reeves is by far the worst estate agent I've had to deal with. The only good negotiator they had left half way through our tenancy leaving nothing but nightmares to deal with. They call and bombard you with emails when they want something like a viewing etc. but when you try to... Read Full Review
Fire everyone and hire new staff.
By : Marc von Grundherr, Lettings Director
Aug 12, 2013Hi there I am very disappointed and indeed shocked to read this review. Dealing with the process when tenants vacate is very important to us as we understand how annoying it is not to receive back...
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Teresa
By : 'Beleven'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W8
As an overseas expat, now living in Hong Kong, I cannot recommend Benham and Reeves enough - everything is always dealt with so quickly, efficiently and accurately. Being so far away it is vital having someone I can rely on who I know will only have my best interests at heart. Fay found me my... Read Full Review
By : Marc von Grundherr, Lettings Director, B&R
Jun 21, 2013Dear Madam. Thank you so much for leaving this review. As you know we understand the frustrations clients face being so far away which is why we set up our offices in Hong Kong, Singapore, Dubai, ...
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By : 'Steph'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W8
Had our apartment tenancy fixed within a week of completion - takeover and finding a tenant went smoothly. Shall pass the... Read Full Review