At Foxtons Croydon our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Croydon and the surrounding areas, including East Croydon, Selhurst and Thornton Heath.
"The worse estate agents ever! ..."
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1 Star Review
By : 'Simona' Services : Letting(As a Tenant) Rent PCM : £1550 Would you recommend ? : No Postcode : CR0
Dec 6, 2017
People found this helpful2
The worse estate agents ever! I used the branch in Croydon,very irresponsible never communicated with the landlady, always said they are going to get back to me they never did, even the manager himself !Had to chase them continuously to get things done. I don't even want to start talking about processing payments , absolutely terrible! Pls do avoid them as much as you can !!
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Bad
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Services : Letting( As a Owner )Date: 5th Jan 2024
Very poor communications and service. Treated very badly. Avoid if you can.
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At best the service we had ...
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1 Star Review
By : 'Den' Services : Sales( As a Vendor ) Sold price : £690000 Would you recommend ? : No Postcode : CR0
Nov 1, 2023
People found this helpful1
At best the service we had from Ashley & Ryan (Croydon branch) for our house sale was patronising and reactive. They only responded when we contacted them. At worst they were incompetent and unprofessional.
Other than getting our buyers to the property ( fairly easy with internet access... Read Full Review
At best the service we had from Ashley & Ryan (Croydon branch) for our house sale was patronising and reactive. They only responded when we contacted them. At worst they were incompetent and unprofessional. Other than getting our buyers to the property ( fairly easy with internet access and Rightmove ) nothing much was done by Foxtons. Eventually we, & the buyers, cut out the middl e man and organised exchange & completion dates, & key handover ourselves with no involvement from Foxtons. At 3% (VAT incl), a very high commission rate, this service was appalling value for money.
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Worst service ever. Agent not ...
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1 Star Review
By : 'Wai' Services : Letting( As a Tenant ) Rent PCM : £1750 Would you recommend ? : No Postcode : CR02
Jan 15, 2021
People found this helpful0
Worst service ever. Agent not responsive, bad services, internal team never communicate. Will not use them again and not... Read Full Review
Services : Letting( As a Tenant )Date: 15th Jan 2021
Worst service ever. Agent not responsive, bad services, internal team never communicate. Will not use them again and not recommended.
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Flawless service and ...
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5 Star Review
Chelsea
By : 'Toni' Services : Letting( As a Tenant ) Rent PCM : £900 Would you recommend ? : Yes Postcode : CR2
Aug 22, 2019
People found this helpful0
This is my second time renting a property and I was wary about it due to previous experience with another Estate agents messing me around and making my rent experience hell, always check google reviews!
I inquired a beautiful property I found on Zoopla, and not long after I received a call from ... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Aug 2019
This is my second time renting a property and I was wary about it due to previous experience with another Estate agents messing me around and making my rent experience hell, always check google reviews!
I inquired a beautiful property I found on Zoopla, and not long after I received a call from a happy, friendly voice. Chelsea called and we spoke a while about why I want to move, what i'm looking for in a property and how soon I would be ready to move.
On the day of viewing the property we was delighted to be greeted by a warm, friendly face. Chelsea showed us around, chatting away about the property and what it has to offer us. I already felt confident knowing the property was perfectly presented just like the pictures! So right away I told Chelsea I would be very interested as was my partner. We felt reassured after hearing about the landlord, which we was also wary of as our previous one is.. to put it lightly a nightmare!
The next day Chelsea sent us forms to complete, our Foxtons portal was up and running (which is so helpful and easy). Chelsea kept us in the loop throughout the entire process, gave us the nudges we needed to ensure we would fill the forms and get all the details in smooth timing to ensure our placement was help for the property. I cannot thank her enough for all her help, always a pleasure to talk to and so understanding and helpful, keeping in contact with both me and my partner. Now, thanks to Chelsea we are really looking forward to renting with Foxtons, they are very professional and so far cannot fault them in any way.
I will be recommending to my friends and family, so they will receive the help and guidance from the lovely Chelsea and her team! I move out tomorrow, and I couldn't be happier with the process!
Thanks Chelsea! Hope you get to bless many other happy people with your hard work and smile!
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The worse estate agents ever! ...
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1 Star Review
By : 'Simona' Services : Letting( As a Tenant ) Rent PCM : £1550 Would you recommend ? : No Postcode : CR0
Dec 6, 2017
People found this helpful2
The worse estate agents ever! I used the branch in Croydon,very irresponsible never communicated with the landlady, always said they are going to get back to me they never did, even the manager himself !Had to chase them continuously to get things done. I don't even want to start talking about ... Read Full Review
Services : Letting( As a Tenant )Date: 6th Dec 2017
The worse estate agents ever! I used the branch in Croydon,very irresponsible never communicated with the landlady, always said they are going to get back to me they never did, even the manager himself !Had to chase them continuously to get things done. I don't even want to start talking about processing payments , absolutely terrible! Pls do avoid them as much as you can !!
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I approach Foxtons to let my ...
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1 Star Review
By : 'Carmen' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : CR0
Aug 3, 2017
People found this helpful2
I approach Foxtons to let my flat in Croydon.
I signed an agreement
They never let me know when they had potential tenants in my property.
As we have cameras in the building Reception, and the fob Foxtons had keeps a record of the entries., We could see when they were going in and out of my... Read Full Review
Comments on Agent Fees
Fees are extortionate. More that twice that of others and, once you sign the tenant in, you are stuck with them for years .
Services : Letting( As a Owner )Date: 3rd Aug 2017
I approach Foxtons to let my flat in Croydon. I signed an agreement They never let me know when they had potential tenants in my property. As we have cameras in the building Reception, and the fob Foxtons had keeps a record of the entries., We could see when they were going in and out of my property, and I can confirm that Foxtons employees were going in (using) & out of my property without potential tenants, but on their own (They had no reason to do so). This is all recorded. they have also used the property's toilet, (more than once), and didn't even flux it!
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 3/27/2017, 3:07:19 AM by allAgents