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Dulwich, London SE22
4.7/5, 515 Reviews
95% Recommended
90% sales valuation accuracy
95% letting valuation accuracy
85% sales fee satisfaction
77% letting fee satisfaction
Ludlow Thompson Dulwich is one of the leading property agent branches in South East London. You can find our office situated on Lordship Lane, opposite the Barclays Bank. If you are traveling from central London, East Dunwich rail station is our closest station and takes only 10 minutes to get here from London Bri
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Why Ludlow Thompson agents in Dulwich?
Our estate agency has been founded in 1993. The rapid growth of Ludlow Thompson company has allowed us to expand throughout most areas of London and beyond. Our network of estate agent branches, including Dulwich, provides real estate sales, lettings and property management services. Our estate sales professionals have more than 40 years of combined experience in this field. Each staff member is fully trained to the Ludlow Thompson standard and also is required to complete NFOPP Qualifications.
Dulwich staff members provide a fully personalised property service to meet all of clients inquiries and needs. All of our estate agents live in or around London to be able to assist clients with any inquiries about the local area and residential property opportunities. If you are interested in selling your house in London, contact Ludlow Thompson branch in Dulwich for a free, no obligation valuation.
Dulwich area property guide
East Dulwich is full of great residential housing opportunities. Victorian architecture dominates in this area. You can find rows of terraces, detached houses, and flats that reflect this architectural style. The main shopping street is the Lordship Lane. East Dulwich area can also offer great eateries and trendy pubs. Most local residents are young professionals and young families that prefer a village-like living to busy city centre life. Property prices are much more affordable than living closer to the city even though there are great road and public transport links for daily commute. If you are thinking of renting or buying a house in Dulwich, give our estate agents a call and arrange a meeting. We are here to help!
"Good..."
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5 Star Review
By : 'Mama'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : SE22
Mar 26, 2018
People found this helpful0
I'm really happy with you guys for nice reception through out the proceeding till this time I never tought off.
Comments on Agent Fees
Good
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 85% | £175,000 | £3,500,000 |
| Lettings | 95% | 77% | £480 | £5,200 |
Areas covered
- SE15
- SE22
- SE5
Address
ludlowthompson
81-83 Lordship Lane, London, Greater London
SE22 8EP
020 8299 8777
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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ludlowthompson Branches (View All 9)
Beth ...
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5 Star Review
Beth
By : 'Marissa'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE17
Mar 30, 2023
People found this helpful0
I am giving Beth Cooter a 5 star review as she was an absolute pleasure to work with from the very beginning to the end (on a very long Sale!) . Thanks for... Read Full Review
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I am giving Beth Cooter a 5 star review as she was an absolute pleasure to work with from the very beginning to the end (on a very long Sale!) .
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Marissa C said about ludlowthompson
Services : Sales( As a Vendor )Date: 30th Mar 2023
I am giving Beth Cooter a 5 star review as she was an absolute pleasure to work with from the very beginning to the end (on a very long Sale!) .
Thanks for everything!
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Beth Cooter at Dulwich LT ...
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5 Star Review
Beth
By : 'Rachel'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE15
Mar 3, 2023
People found this helpful0
Beth Cooter at Dulwich LT recently assisted with my flat sale. Throughout the process, I found her and the team very professional, responsive and transparent. The flat sale went very smoothly and I would have no hesitation in recommending Beth to anyone looking to buy/sell a property in the... Read Full Review
Comments (0)Beth Cooter at Dulwich LT recently assisted with my flat sale. Throughout the process, I found her and the team very professional, responsive and transparent. The flat sale went very smoothly and I would have no hesitation in recommending Beth to anyone looking to buy/sell a property in the Dulwich/Peckham area.
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Rachel Louise Compton said about ludlowthompson
Services : Sales( As a Vendor )Date: 3rd Mar 2023
Beth Cooter at Dulwich LT recently assisted with my flat sale. Throughout the process, I found her and the team very professional, responsive and transparent. The flat sale went very smoothly and I would have no hesitation in recommending Beth to anyone looking to buy/sell a property in the Dulwich/Peckham area.
It as also really easy to track progress of the sale on the LT portal that shows viewings and updates.
Overall a very happy client. Thanks again Beth!
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Lovely Viewing ...
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5 Star Review
Eda
By : 'Rob'
Services : Other
Would you recommend ? : No
Postcode : SE22
Jan 14, 2023
People found this helpful0
Lovely Viewing w/Eda Just a quick review to note my lovely experience this morning with Eda Hasan, who was kind, courteous and knowledgeable during my viewing. She represented Ludlow Thompson brilliantly, giving me faith in continuing to review their local listings - and since I am at the start ... Read Full Review
Comments (0)Lovely Viewing w/Eda
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Rob said about ludlowthompson
Services : Other( )Date: 14th Jan 2023
Lovely Viewing w/Eda
Just a quick review to note my lovely experience this morning with Eda Hasan, who was kind, courteous and knowledgeable during my viewing. She represented Ludlow Thompson brilliantly, giving me faith in continuing to review their local listings - and since I am at the start of my house-hunt, I hope all my other encounters with estate agents are as pleasant!
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Beth Cooter was both highly ...
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5 Star Review
Beth
By : 'Freddie'
Services : Sales( As a Buyer )
Sold price : £485000
Would you recommend ? : Yes
Postcode : SW8
Dec 14, 2022
People found this helpful0
Beth Cooter was both highly professional and amicable throughout the entire process of purchasing a flat. What impressed me most as a customer was her continued pressure on both sides of the deal and keeping in regular contact with me to update me on any progress. Lastly, she always available on ... Read Full Review
Comments (0)Beth Cooter was both highly professional and amicable throughout the entire process of purchasing a flat.
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Freddie Simons said about ludlowthompson
Services : Sales( As a Buyer )Date: 14th Dec 2022
Beth Cooter was both highly professional and amicable throughout the entire process of purchasing a flat.
What impressed me most as a customer was her continued pressure on both sides of the deal and keeping in regular contact with me to update me on any progress.
Lastly, she always available on the phone and on the occasion when she wasn't, she would call me back within the day.
I cannot more highly recommend Beth Cooter and Ludlow Thompson!
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Iv Just purchased a flat in ...
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5 Star Review
By : 'Jason'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE15
Mar 3, 2020
People found this helpful0
Iv Just purchased a flat in Gowlett Rd Se15 ,I dealt with Olivia at the lordship lane office . She has been fab throughout the transaction , keeping me updated and helping me deal with any problems . Thank you for a 5 star service. I would highly recommend going threw Olivia in any property... Read Full Review
Comments (0)Iv Just purchased a flat in Gowlett Rd Se15 ,I dealt with Olivia at the lordship lane office .
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Jason said about ludlowthompson
Services : Sales( As a Buyer )Date: 3rd Mar 2020
Iv Just purchased a flat in Gowlett Rd Se15 ,I dealt with Olivia at the lordship lane office .
She has been fab throughout the transaction , keeping me updated and helping me deal with any problems .
Thank you for a 5 star service. I would highly recommend going threw Olivia in any property transactions . Kind regards. Jay Epsom
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Lola and Josh were efficient, ...
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5 Star Review
By : 'Anna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE5
Aug 29, 2019
People found this helpful0
Lola and Josh were efficient, professional and friendly! Thanks both for showing us around and answering any questions or queries we had about the flat. Highly... Read Full Review
Comments (0)Lola and Josh were efficient, professional and friendly!
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Anna said about ludlowthompson
Services : Letting( As a Tenant )Date: 29th Aug 2019
Lola and Josh were efficient, professional and friendly!
Thanks both for showing us around and answering any questions or queries we had about the flat. Highly recommend.
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Exceptional ...
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5 Star Review
By : 'SP'
Services : Other
Would you recommend ? : Yes
Postcode : BR
May 27, 2019
People found this helpful0
Andre has provided exceptional service to me and my wife. The next steps to get on the property ladder will go a whole lot smoother thanks to his advice. Highly... Read Full Review
Comments on Agent Fees
Good
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SP said about ludlowthompson
Services : Other( )Date: 27th May 2019
Andre has provided exceptional service to me and my wife. The next steps to get on the property ladder will go a whole lot smoother thanks to his advice. Highly recommend.
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Excellent ...
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5 Star Review
By : 'Shakil'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE25
May 23, 2019
People found this helpful0
I was in touch with your agent Andre Williams over the phone who was very professional and provided information which has greatly helped my... Read Full Review
Comments on Agent Fees
Good
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Shakil said about ludlowthompson
Services : Letting( As a Tenant )Date: 23rd May 2019
I was in touch with your agent Andre Williams over the phone who was very professional and provided information which has greatly helped my situation.
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Good ...
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5 Star Review
By : 'MC'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
Nov 15, 2018
People found this helpful0
The team were great in terms of being really responsive and helping source a property which suited our brief. Mita was great in terms of showing us around and answering any questions or queries we had about the flat. Unfortunately it wasn't quite what we were looking for but I would have... Read Full Review
Comments (0)The team were great in terms of being really responsive and helping source a property which suited our brief. Mita was great in terms of showing us around and answering any questions or queries we had about the flat.
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MC said about ludlowthompson
Services : Letting( As a Tenant )Date: 15th Nov 2018
The team were great in terms of being really responsive and helping source a property which suited our brief. Mita was great in terms of showing us around and answering any questions or queries we had about the flat.
Unfortunately it wasn't quite what we were looking for but I would have no issue recommending the service to others/
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Nice people, poor ...
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2 Star Review
By : 'Lorraine'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE27
Aug 26, 2018
People found this helpful0
From my past experience letting agents have always facilitated ensuring that both the tennant and landlords expectations are met, both contractually and evening practically. In this case, I made clear conditional requests to take the flat on, also written into the tenancy agreement. Upon arriving... Read Full Review
Comments on Agent Fees
Ironically one of the highest agency fees paid, and the poorest service.
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Lorraine said about ludlowthompson
Services : Letting( As a Tenant )Date: 26th Aug 2018
From my past experience letting agents have always facilitated ensuring that both the tennant and landlords expectations are met, both contractually and evening practically. In this case, I made clear conditional requests to take the flat on, also written into the tenancy agreement. Upon arriving at the flat several of the requests were not implemented, and the letting agent did nothing to attempt to resolve them prior to my arrival to the flat. Communication was also poor, where I was instigating communication, and rarely the agent.
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By : ludlowthompson
Aug 28, 2018Dear Lorraine, Thank you for taking the time to give your feedback on the service you have received from us. At ludlowthompson we pride ourselves on our customer service so it is always extremely...
Wonderful! ...
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5 Star Review
By : 'Charlotte'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE15
May 15, 2018
People found this helpful0
Really helpful, accurate information given and easy to talk with. Broke down the steps required and made the whole experience quick and... Read Full Review
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Charlotte said about ludlowthompson
Services : Letting( As a Tenant )Date: 15th May 2018
Really helpful, accurate information given and easy to talk with. Broke down the steps required and made the whole experience quick and easy.
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Great friendly service and ...
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5 Star Review
By : 'samlewisham'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE14
May 7, 2018
People found this helpful0
Laura was great, she was positive on house viewings but more importantly made us feel like she was looking for us, much... Read Full Review
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samlewisham said about ludlowthompson
Services : Letting( As a Tenant )Date: 7th May 2018
Laura was great, she was positive on house viewings but more importantly made us feel like she was looking for us, much appreciated
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Excellent knowledge of the ...
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5 Star Review
Stephen
By : 'PWD'
Services : Letting( As a Owner )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : SE15
Apr 26, 2018
People found this helpful1
I have been dealing with Stephen for many years, first when he was taking prospective tenants on viewings to my property and more recently in the Manager capacity. He has always been courteous and friendly. He has expert knowledge of the the Peckham and East Dulwich areas, and I value his... Read Full Review
Comments on Agent Fees
Average
Comments (0)I have been dealing with Stephen for many years, first when he was taking prospective tenants on viewings to my property and more recently in the Manager capacity. He has always been courteous and friendly.
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PWD said about ludlowthompson
Services : Letting( As a Owner )Date: 26th Apr 2018
I have been dealing with Stephen for many years, first when he was taking prospective tenants on viewings to my property and more recently in the Manager capacity. He has always been courteous and friendly.
He has expert knowledge of the the Peckham and East Dulwich areas, and I value his opinion. Thank you for your support over the years Stephen.
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Friendly and helpful ...
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5 Star Review
Hannah
By : 'Joanna'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : SE22
Apr 3, 2018
People found this helpful0
We have had a very positive experience with ludlowthompson. Staff are helpful, friendly and easily contactable. This was our first time letting a property, and Hannah made the process less stressful and... Read Full Review
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Joanna Grace said about ludlowthompson
Services : Letting( As a Tenant )Date: 3rd Apr 2018
We have had a very positive experience with ludlowthompson. Staff are helpful, friendly and easily contactable. This was our first time letting a property, and Hannah made the process less stressful and easy.
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perfect ...
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5 Star Review
By : 'Ozge'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6
Mar 28, 2018
People found this helpful0
Laura is quite a helpful agent, she is attention to detail, provides prompt answers, I recommend her services to... Read Full Review
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Ozge Oz said about ludlowthompson
Services : Letting( As a Tenant )Date: 28th Mar 2018
Laura is quite a helpful agent, she is attention to detail, provides prompt answers, I recommend her services to everyone.
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Good ...
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5 Star Review
By : 'Mama'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
Mar 26, 2018
People found this helpful0
I'm really happy with you guys for nice reception through out the proceeding till this time I never tought... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Mama Rita said about ludlowthompson
Services : Letting( As a Tenant )Date: 26th Mar 2018
I'm really happy with you guys for nice reception through out the proceeding till this time I never tought off.
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Friendly & ...
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5 Star Review
By : 'Mhairi'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SE22
Mar 25, 2018
People found this helpful0
Laura was great with my partner and I moving in together. She was available to answer all our questions and was able to provide us with all the necessary details with ease. Very friendly from the initial viewing through the entire process, dealing with Laura made our move streamlined and... Read Full Review
Comments on Agent Fees
It was more than I had anticipated, but not unreasonable
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Mhairi said about ludlowthompson
Services : Letting( As a Tenant )Date: 25th Mar 2018
Laura was great with my partner and I moving in together. She was available to answer all our questions and was able to provide us with all the necessary details with ease. Very friendly from the initial viewing through the entire process, dealing with Laura made our move streamlined and efficient.
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A great ...
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5 Star Review
By : 'J.'
Services : Letting( As a Tenant )
Rent PCM : £2396
Would you recommend ? : Yes
Postcode : SE21
Mar 19, 2018
People found this helpful0
Laura Costa was extremely helpful and went the extra mile for us. Excellent customer services, she was very polite and helpful, genuine and never... Read Full Review
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J. Ricoy said about ludlowthompson
Services : Letting( As a Tenant )Date: 19th Mar 2018
Laura Costa was extremely helpful and went the extra mile for us. Excellent customer services, she was very polite and helpful, genuine and never pushy.
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Stephen and Aaron are very ...
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5 Star Review
Stephen
By : 'Suzan'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SE19
Mar 9, 2018
People found this helpful0
Stephen and Aaron are very helpful in dealing with customer's concerns, they communicate effectively with clients and have very friendly tones over the... Read Full Review
Comments on Agent Fees
Good
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Suzan said about ludlowthompson
Services : Letting( As a Tenant )Date: 9th Mar 2018
Stephen and Aaron are very helpful in dealing with customer's concerns, they communicate effectively with clients and have very friendly tones over the phone.
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Thanks a lot Aaron for ...
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5 Star Review
Stephen
By : 'Stephen'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SE19
Mar 8, 2018
People found this helpful0
Thanks a lot Aaron for helping through the whole process until the day we moved in. You are such a gentle man and a very professional... Read Full Review
Comments on Agent Fees
Good Aaron Gavin
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Stephen Graham said about ludlowthompson
Services : Letting( As a Tenant )Date: 8th Mar 2018
Thanks a lot Aaron for helping through the whole process until the day we moved in. You are such a gentle man and a very professional man.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint \/ concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings\/Sales\/Management\/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A \'full and final\' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this \'full and final\' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 8/22/2016, 6:12:45 AM by allAgents
