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Walsall, WS1
3.8/5, 13 Reviews
69% Recommended
50% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
80% letting fee satisfaction
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"Excellent Customer..."
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5 Star Review
SallyAnne
By : 'Larbi'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : WS3
Aug 5, 2018
People found this helpful0
I'd like to say a BIG thank you to the staff at the Walsall Branch. Everyone was very professional in their approach, Extremely helpful and always polite & pleasant . SallyAnne West worked tirelessly, always looked smart , beautifull, cheerful and , full of Passion & desire to get the job done .
Comments on Agent Fees
Very reasonable , Goo3
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £190,000 | £190,000 |
| Lettings | 50% | 80% | £495 | £650 |
Address
Connells
57-59 Bridge Street, Walsall, West Midlands
WS1 1JQ
01922 721 000
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Connells Branches (View All 160)
Dan is a great broker - very ...
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5 Star Review
By : 'Scarlett'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B62
Jan 3, 2025
People found this helpful0
Dan is a great broker - very friendly and quick with any queries - 100%... Read Full Review
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Scarlett may Britton said about Connells
Services : Sales( As a Buyer )Date: 3rd Jan 2025
Dan is a great broker - very friendly and quick with any queries - 100% recommend
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Dan Flowers has been ...
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5 Star Review
By : 'Rizwan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DY4
Dec 11, 2024
People found this helpful0
Dan Flowers has been incredibly helpful in securing a great mortgage for me. His expertise and dedication were evident throughout the entire process of securing a mortgage for a property I was interested in. Dan was thorough, professional, and showed genuine care that made the entire process... Read Full Review
Comments (0)Dan Flowers has been incredibly helpful in securing a great mortgage for me.
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Rizwan Manzoor said about Connells
Services : Sales( As a Buyer )Date: 11th Dec 2024
Dan Flowers has been incredibly helpful in securing a great mortgage for me.
His expertise and dedication were evident throughout the entire process of securing a mortgage for a property I was interested in. Dan was thorough, professional, and showed genuine care that made the entire process seamless and stress-free.
I’m truly grateful for his guidance and highly recommend him to anyone looking for expert support in finding the right mortgage.
-Rizwan
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Neelam sharma has been great ...
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5 Star Review
By : 'Jamie'
Services : Sales( As a Buyer )
Sold price : £190000
Would you recommend ? : Yes
Postcode : WS5
Apr 30, 2024
People found this helpful0
Neelam sharma has been great throughout my process always there to help amd gave great advice on everything I needed to know. I would 100% recommend neelam to anyone who is going for a... Read Full Review
Comments (0)Neelam sharma has been great throughout my process always there to help amd gave great advice on everything I needed to know.
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Jamie hamblett said about Connells
Services : Sales( As a Buyer )Date: 30th Apr 2024
Neelam sharma has been great throughout my process always there to help amd gave great advice on everything I needed to know.
I would 100% recommend neelam to anyone who is going for a mortage.
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Neelam ...
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5 Star Review
By : 'Mohammed'
Services : Mortgages
Would you recommend ? : Yes
Postcode : WS1
Jan 18, 2024
People found this helpful0
I am delighted to express my sincere appreciation for the outstanding service provided by Neelam during my recent home-buying experience. Neelam demonstrated an exceptional level of expertise, commitment, and professionalism that truly set her apart in the industry. From our initial consultation... Read Full Review
Comments (0)I am delighted to express my sincere appreciation for the outstanding service provided by Neelam during my recent home-buying experience. Neelam demonstrated an exceptional level of expertise, commitment, and professionalism that truly set her apart in the industry.
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Mohammed said about Connells
Services : Mortgages( )Date: 18th Jan 2024
I am delighted to express my sincere appreciation for the outstanding service provided by Neelam during my recent home-buying experience. Neelam demonstrated an exceptional level of expertise, commitment, and professionalism that truly set her apart in the industry.
From our initial consultation to the mortgage acceptance, Neelam exhibited unwavering dedication to securing the best possible terms for me. Her in-depth knowledge of the mortgage market, coupled with a keen understanding of my unique financial situation, allowed for a personalised and tailored approach that far exceeded my expectations.
What truly stood out was Neelam's commitment to clear communication and transparency throughout the entire process. Neelam patiently guided me through each step, providing thorough explanations and ensuring I felt comfortable with the decisions being made. This level of service not only alleviated the stress associated with securing a mortgage but also instilled a high level of trust and confidence in Neelam.
I commend Neelam for her hard work, attention to detail, and unwavering dedication to client satisfaction. Her professionalism and commitment to excellence have undoubtedly played a pivotal role in making my home-buying journey thus so far, a smooth and successful one. I wholeheartedly recommend Neelam to anyone seeking a mortgage professional who goes above and beyond to deliver exceptional service.
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Unprofessional, liars, ...
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1 Star Review
Charlotte
By : 'Stefan'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : WV12
Jul 19, 2023
People found this helpful0
Unprofessional, liars, untransparent, unworthy of trust, profitors, non ethical,... Read Full Review
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Stefan said about Connells
Services : Sales( Prospective Vendor/Buyer )Date: 19th Jul 2023
Unprofessional, liars, untransparent, unworthy of trust, profitors, non ethical, etc
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Absolutely delighted with the ...
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5 Star Review
Tamina
SallyAnne
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B43
Dec 8, 2020
People found this helpful0
Absolutely delighted with the professionalism by Tam an asset to the company . I Will definitely recommend Connells. Ask for Tam very nice and helpful... Read Full Review
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Mr Arif Shaikh said about Connells
Services : Letting( As a Owner )Date: 8th Dec 2020
Absolutely delighted with the professionalism by Tam an asset to the company . I Will definitely recommend Connells. Ask for Tam very nice and helpful ..
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Property ...
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5 Star Review
Ellie
By : 'Terri'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WS2
Feb 22, 2019
People found this helpful0
Excellent service by ellie always there when I have a problem couldn't fault her this is the 1st time me and my partner have ever done this and she has been very helpful through it... Read Full Review
Comments on Agent Fees
Good
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Terri said about Connells
Services : Letting( As a Tenant )Date: 22nd Feb 2019
Excellent service by ellie always there when I have a problem couldn't fault her this is the 1st time me and my partner have ever done this and she has been very helpful through it all.
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Very Helpful & ...
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5 Star Review
Ellie
By : 'Fantastic'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : WS4
Jan 30, 2019
People found this helpful0
Ellie made moving home so easy and stress free! She kept us updated every step of the way and explained everything to myself and my husband in great deal. Connells overall did all the hard work for us which was great as we were juggling work as well as moving... Read Full Review
Comments on Agent Fees
Fees were more than any other agent, on average £200. Connells charge £450 but they negotiated the deposit with the landlord who brought it down for us.
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Fantastic Service! said about Connells
Services : Letting( As a Tenant )Date: 30th Jan 2019
Ellie made moving home so easy and stress free! She kept us updated every step of the way and explained everything to myself and my husband in great deal. Connells overall did all the hard work for us which was great as we were juggling work as well as moving home.
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Excellent Customer ...
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5 Star Review
SallyAnne
By : 'Larbi'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WS3
Aug 5, 2018
People found this helpful0
I'd like to say a BIG thank you to the staff at the Walsall Branch. Everyone was very professional in their approach, Extremely helpful and always polite & pleasant . SallyAnne West worked tirelessly, always looked smart , beautifull, cheerful and , full of Passion & desire to get the... Read Full Review
Comments on Agent Fees
Very reasonable , Goo3
Comments (0)I'd like to say a BIG thank you to the staff at the Walsall Branch. Everyone was very professional in their approach, Extremely helpful and always polite & pleasant .
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Larbi said about Connells
Services : Sales( As a Vendor )Date: 5th Aug 2018
I'd like to say a BIG thank you to the staff at the Walsall Branch. Everyone was very professional in their approach, Extremely helpful and always polite & pleasant .
SallyAnne West worked tirelessly, always looked smart , beautifull, cheerful and , full of Passion & desire to get the job done .
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This is the most ...
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1 Star Review
By : 'flooded'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : WS3
Dec 13, 2016
People found this helpful1
This is the most unprofessional and appalling service I have ever received - The complaint I have with this company is so bad that we have exhausted their complaints procedure and are now at the ombudsman stage, along with Environmental health, Trading standards and having to pursue them through... Read Full Review
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flooded and gased by connells said about Connells
Services : Sales( Prospective Vendor/Buyer )Date: 13th Dec 2016
This is the most unprofessional and appalling service I have ever received - The complaint I have with this company is so bad that we have exhausted their complaints procedure and are now at the ombudsman stage, along with Environmental health, Trading standards and having to pursue them through the courts. I had used the is company 4 for 5 times before - NEVER AGAIN
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Very supportive and reliable ...
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5 Star Review
Charlotte
By : 'Z'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : WS2
Sep 30, 2016
People found this helpful1
Very supportive and reliable Lettings Negotiator. Always encouraging even when things are not looking positive. Keep up the hard... Read Full Review
Comments on Agent Fees
Good
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Z K Mutesi said about Connells
Services : Letting( As a Tenant )Date: 30th Sep 2016
Very supportive and reliable Lettings Negotiator. Always encouraging even when things are not looking positive. Keep up the hard work👌ðŸ¾ðŸ‘ŒðŸ¾ðŸ‘ŒðŸ¾
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Even when they are told be th ...
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1 Star Review
By : 'Suzanne'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : No
Postcode : WS7
Oct 15, 2015
People found this helpful1
Even when they are told be th TDS to issue a deposit to the landlord they don't. The hold onto it until you chase and then make up useless excuses as to why they have not done it. Even then the accounts department then sit on it for another week. I would never recomended them as it is one excuse ... Read Full Review
What agent could do to change your mind?
Someone at connells needs to take control of a situation and think about the customer
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Suzanne said about Connells
Services : Letting( As a Owner )Date: 15th Oct 2015
Even when they are told be th TDS to issue a deposit to the landlord they don't. The hold onto it until you chase and then make up useless excuses as to why they have not done it. Even then the accounts department then sit on it for another week. I would never recomended them as it is one excuse after another they never return calls and try there hardest not to return money that is yours. Disgusting way to treat people.
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The service and customer care ...
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1 Star Review
By : 'Steve'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : WS5
Jan 17, 2013
People found this helpful6
The service and customer care from Walsall branch of Connells I found to be very below par. On pointing out their shortcomings didn't even offer an apology. 1) I was badly advised as to the value of the property I was selling. 2) I was mislead in to paying for an EPC despite being told at the... Read Full Review
Comments (1)The service and customer care from Walsall branch of Connells I found to be very below par. On pointing out their shortcomings didn't even offer an apology.
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Steve said about Connells
Services : Sales( As a Vendor )Date: 17th Jan 2013
The service and customer care from Walsall branch of Connells I found to be very below par. On pointing out their shortcomings didn't even offer an apology.
1) I was badly advised as to the value of the property I was selling.
2) I was mislead in to paying for an EPC despite being told at the time of signing that all fees in this area were waived
3) On one of the viewings they left my house alarm off, didn't lock the front door and left the curtains wide open. No apology or recognition that was a problem. (Squatters might see that as an opportunity Connells!!!)
4) Their sales staff phoned me asking if I would possibly be interested in buying a house! As they assumed I was looking and not selling???
5) On other viewings, blinds were damaged, again no apology from Connells.
6) Despite making it 100% categorically clear that my property was only inviting offers over, they still did viewings with prospective buyers that were not willing. I don't blame the buyer, but Connells for not making it clear and in turn wasting every ones time and patience.
7) Despite telling them they were no longer representing my property due to their very substandard service, they continued to book in viewings.
I could go on and on moaning about them… Seller beware, use someone else.
Over all, I wouldn't recommend Connells Walsall to my worst enemy. Totally disgusted with the service and misleading tactics.
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By : Nicole
Mar 12, 2013Sounds to me that your house was overpriced. You say you we're misled on the price but in another sentence say you wanted offers over?? Every estate agent in the land wants to sell your house, that's ...
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