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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.5/5, 25 Reviews
88% Recommended
100% sales valuation accuracy
75% letting valuation accuracy
100% sales fee satisfaction
67% letting fee satisfaction
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Michael
By : 's.hutchinson'
Services : Sales(As a Vendor)
Sold price : £875000
Would you recommend ? : Yes
Postcode : BA1
Michael was excellent, very professional, proactive, efficient and helpful. His advice was always very sound and realistic. The house sale was quick and painless.
Average
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £395,000 | £1,150,000 |
| Lettings | 75% | 67% | £1,250 | £1,295 |
Crisp Cowley
1 Wood Street, Bath, Somerset
BA1 2JQ
01225 789 333
Crisp Cowley is proud to be a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or a Director of the Company. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
If you believe you have a complaint, please write in the first instance to the Lettings Manager or the Head of Residential Sales at our 7 York Street , Bath BA1 1NQ office
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Director, Nick Gale at the address given below:
Mr N Gale CRLM
Crisp Cowley
7 York Street
Bath BA1 1NQ
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are still not satisfied then you can contact The Property Ombudsman at the following address:-
55 Milford St, Salisbury SP1 2BP
Last updated at 11/30/2, 12:00:00 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Michael
By : 'Bessie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BA1
Michael who managed the sale of our house was brilliant: professional and just got things done with a minimum of fuss, but also very personable and easy to get along with. He remained calm even when we were stressed about the process and really went the extra mile to help ensure the... Read Full Review
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Michael
By : 'Matthew'
Services : Sales( As a Vendor )
Sold price : £1150000
Would you recommend ? : Yes
Postcode : BA1
Crisp Cowley and our contact Michael Swait were positive and realistic from the first meeting. Communication has been if a high standard and the attention to detail over the photographs was appreciated. We'll happily recommend Michael at Crisp Cowley to anyone thinking of choosing a selling... Read Full Review
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Michael
By : 'Marcus'
Services : Sales( As a Buyer )
Sold price : £578500
Would you recommend ? : Yes
Postcode : BA2
Kind, dynamic, insightful and thoroughly professional hardworking team. I would not hesitate to recommend this company and their totally superb team!! 10/10! Thank... Read Full Review
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By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £800000
Would you recommend ? : Yes
Postcode : BS39
Very considerate and thoughtful about the whole selling process. Good communication throughout and sensitive approach as well as working hard at promoting and marketing the property. Friendly, approachable, professional and... Read Full Review
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Michael
By : 'Oli'
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : BA2
A great agent, I have used many agents around the country so have experienced many variations. With many falling below par! In my view Michael is a top estate agent. Professional Knowledgeable Great Communication Covered all aspects to ensure a sale was delivered. Very happy with the... Read Full Review
Good
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Michael
By : 'A.F'
Services : Sales( As a Buyer )
Sold price : £875000
Would you recommend ? : Yes
Postcode : BA2
Michael has been really responsive from the start. Hes also been hugely patient with our endless questions and requests throughout the purchasing... Read Full Review
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Michael
By : 'David'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BA2
Michael was a pleasure to deal with throughout the process. He helped guide us through every step and was always efficient and reliable. I would definitely recommend both Michael and Crisp... Read Full Review
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By : 'Rosie'
Services : Sales( As a Buyer )
Sold price : £830000
Would you recommend ? : Yes
Postcode : BA2
Christina Bunton, our agent, worked miracles in getting the sale through for the house of our dreams. She worked tirelessly on our behalf, and never gave up, even when things looked glum. I don't think we would be happily settled in our new house if it weren't for Christina. Thank... Read Full Review
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Michael
By : 'Happy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BA1
Michael navigated the sale of our house patiently through the choppy waters off Bath around two dangerous headlands (so called cash buyers) into a safe harbour with consummate professionalism and charm. We will never move again of course but if we did Crisp Cowley would be our first port of... Read Full Review
Having had the house under offer to cash buyers three times and sold once we will have only paid the agreed fees not bad given the diligent efficient and responsive service we have received.
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Michael
By : 'AB'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BA1
Michael kept us fully informed on all aspects of the sale and dealt quickly and efficiently with issues arising. Very polite and attentive. When Michael was not available (holiday) his colleague Naomi was fully briefed and equally as helpful. Valuation was spot... Read Full Review
Fees were the most competitive, yet the standard of service was very high.
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Stephanie
By : 'Noora'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BA2
Stephanie was very helpful throughout the process. Any concerns I had was handled immediately. The process of renting a flat was very smooth with Crisp... Read Full Review
Normal
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Stephanie
By : 'Isabel'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BA2
Stephanie is always highly efficient , professional and provides an exemplary service to landlords. The tenants have been found quickly and been first rate. I highly recommend Crisp Cowley... Read Full Review
Reasonable
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Michael
By : 'Lee'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BA2
Michael gave us sound advice and personal service and we sold our property in a very dull market . We would recommend... Read Full Review
They were very acceptable
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Michael
By : 'Lee'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BA2
Excelent personal service from michael in a relatively quiet market . His advice to drop the price achieved an immediate sale... Read Full Review
Very acceptable
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Michael
By : 's.hutchinson'
Services : Sales( As a Vendor )
Sold price : £875000
Would you recommend ? : Yes
Postcode : BA1
Michael was excellent, very professional, proactive, efficient and helpful. His advice was always very sound and realistic. The house sale was quick and... Read Full Review
Average
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Michael
By : 'Caroline'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BA1
I would like to share what a great experience we had when dealing with Michael Swait. He is a total professional, a great communicator and very understanding of difficult circumstances. We sold our own house really quickly and without any major challenges and then had to organise the sale of my... Read Full Review
Very reasonable
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Michael
By : 'C'
Services : Sales( As a Buyer )
Sold price : £395000
Would you recommend ? : Yes
Postcode : BA1
Our communications with Michael was excellent. He always responded to my e-mails quickly, efficiently and fairly. He acted as an excellent mediator during the whole process of purchasing when issues on either side can often cause unnecessary delays. Out of all the professionals involved in the... Read Full Review
n/a
By : Michael Swait
Oct 25, 2018Thanks so much for the glowing review, it was my pleasure. We look forward to being of service to you again sometime in the...
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By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £452250
Would you recommend ? : Yes
Postcode : BA2
Michael was extremely helpful and professional is selling our terrace house in Bath. In particular his quidance on price was realistic and ensured a successful sale within the timescale that I set on... Read Full Review
good
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Michael
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BA2
We had heard that Crisp Cowley were the best property agents in Bath and that was exactly our experience from our unannounced walk into the office where we were pleased to received our 'only' honest appraisal of the local market as well as what to expect. It was clear that Crisp Cowley... Read Full Review
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Michael
By : 'Jenny'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SN13
I can't thank Michael enough for his helpful professinalism. He always answered my calls and emails, keeping me well informed and getting answers to problems. It was a particularly difficult sale, but with his encouragement and tenacity we got there in the end. All the staff at the branch... Read Full Review
