Over the past 9 years, Ludlow has consistently matched me with great tenants, helped manage my property, reported and resolve issues quickly. The experience has been superb, both from marketing and day-to-day management. They are reliable, responsive and completely customer-focused. I can... Read Full Review

The appointment was made at 7:00pm and I am not the only one waited for 30 minutes but there were two other groups of people were waiting together. There was no agent answered the phone until the agent, Jennifer came down from the property. She mentioned she waited in the property and blamed us did ... Read Full Review

The viewing process was smooth, and the paperwork/screening part went well. The problems started after I got the keys to a dusty dirty apartment. I was told I can just leave it in the state it was in when I move out, which felt amateur and frankly…. lazy. No one bothered to do the check in with... Read Full Review

Tried to get a viewing for about two weeks - both me and my partner called over 5 times during normal, weekday office hours - never got a call back, never got a viewing. Every time we called they wanted to take our details (name, phone number, email, address, what kind of property we wanted) and... Read Full Review

Olivia Bains Has looked after me through the selling process of my property, and I have found her very professional with loads of enthusiasm. The property has only been on the market a few days, and she has secured me an offer already, and their marketing and response to queries has been... Read Full Review

First, check their ** not a website that gets paid by the agencies and has incentives for them to stay on it. Ludlow have been terrible for - slow emails, not being able to talk over the phone with the agent to clarify issues. The tldr version is this: it is now a month after the holding... Read Full Review

I have been extremely impressed with the service which has been faultless. The lettings team have been professional throughout the engagement. They have been supportive and provided excellent guidance and assistance and showed they cared about my concerns by tailoring the service that has met my... Read Full Review

I worked with Marta Duda, who helped me letting the apartment. She was great - very polite, honest and professional. Helped me a lot, especially considering the fact that it was my first renting in the UK. Thank you, Marta! And thank you,... Read Full Review

Kern Rhoden in the sales team is responsive, proactive and personal. He went beyond expectations to get the property rented in the timeframe... Read Full Review

Daniel showed me and my partner a flat (Vancouver building) at Canada Water that was available for rent. We immediately told him and emailed him with our offer and told us he would get back to us. He was not getting back to us even after i had called him myself and he had promised to reply on the... Read Full Review

Daniel has been a pleasure to deal with from the first time we spoke. He has delivered on everything he's discussed with me so far, from arranging the marketing of my property, to finding a tenant really quickly and following up on all aspects of the process. He always responds to... Read Full Review

Am very pleased with the excellent service I received from Halima, in particular her execellent customer services, she follow on calls to make sure every step of the transaction is see through to my satisfaction. Many thanks for your... Read Full Review

The agent was very efficient and care about my friend and I needs. She didn't stop until she found a very nice place within the short time we had available. I would definitely go to her if I precise anything... Read Full Review

Both Martin and Mark from start to finish were very professional and protected my interests, as Seller, to the full. They responded quickly and efficiently to all tasks required of them and their courtesy was outstanding. They never failed to return a telephone call, and kept me updated on any new... Read Full Review

We bought our first flat with Mark and the experience we had with him was great. He was very open and professional and helped us make an informed choice after a poor experience we had in the past with other agents. Mark also recomended solicitors, knowing that we were looking to close a deal very... Read Full Review

Martin is a great negotiator and hard worker. Priced it well, reacted to where the market, kept me always informed and managed the negotiations admirably. A knowledgeable... Read Full Review

Martin was a great help in the purchase of my flat. He arranged a number of viewings for me at all hours of the day and was always quick to respond to any questions I... Read Full Review

I was very happy and impressed with the service that Martin and Mark provided for my recent house purchase. At every stage they were both prompt with answers and information and understanding of any issues that arose. I would highly recommend them for any sale or purchase and would definately use... Read Full Review

My daughter and two of her friends were looking for a two bedroom apt. near Canada Water. Ibukun never gave up even when the landlord removed our first choice for the market a few days before they were due to move in. She sent us other options and showed us the best on the market. She was... Read Full Review

Very positive experience. Ibukun and Kerl have been always eager to be as helpful as possible and are very easy to contact when there are any... Read Full Review