The UK's Largest Customer Review Website for the Property Industry
Search by
Useful information
About allAgents
For agents
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
The UK's Largest Customer Review Website for the Property Industry
Loading...
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.8/5, 430 Reviews
97% Recommended
89% sales valuation accuracy
98% sales fee satisfaction
Share On : 
Lewis
Logan
By : 'Martin'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : G13
First of all it, it is worth pointing out some of Scottish House Move's practices, which I experienced during my time with them. 1. They will not follow up with viewers to get feedback. So if your house isn't selling you will have no feedback as to the reason. (They rely on you to follow up with viewers, but I'm not sure viewers will be as candid with the seller as they would with an agent.) 2. They do not log the calls from potential viewers, but simply direct them to you. 3. They do not provide a floorplan. 4. There is an additional fee for photographs. 5. Should you wish to take your house off the websites for any period (in my case to address work highlighted as needed done by the home report) they will charge you the *full £595* to put it back on. That is the entire fee! I checked 6 other estate agents at random. *No other agency charged any fee for this*. (A couple even explained how easy it was to do). 6. They claim to be the cheapest on the market. They are not. 7. Any concerns I had were dealt with the frontline staff. Latterly I could not get access to the decision-making director, with Lewis acting as the go-between. When I first spoke to SHM, I talked a few times with Colin Bain, the director, who was extremely approachable to address any concerns, and pitch his case. Also at that time, SHM would follow up viewers' visits with a phone call to provide feedback. Colin left the company in the summer after 5 years with them and the follow-up calls also stopped in the summer because they became 'too busy'. It is also worth noting that last year there were 86 reviews and the year before 79. This year only 15, with 12 of those in the first 5 months. Since the summer there have been 3 reviews. The dramatic drop in reviews coincides with Colin Bain leaving the company. I think Joyce has also left and she and Colin generated the vast majority of the reviews. I dealt with Logan and Lewis. They were pleasingly very quick to respond to emails and phone calls (which, while being an excellent service, did make me wonder if they were really 'too busy'). However, when engaging with either, my experience was at times listening to 'computer says no'. I also found them slow to offer up information on their support, and I had to know which specific question to ask, an obvious example being the change in follow up calls. With Logan I found I had to check his work, as he didn't. E.g. I provided a floorplan and submitted it to him to go on the website. When I checked, I found it to be in the wrong section. After pointing this out to get corrected, I checked again and found in the right place but illegible. A further mail was required to get it done correctly. This was not an isolated incident. The icing on the cake came when Lewis *told me* that I had received a satisfactory service, and had no reason to complain - this after telling me that I would have to pay the full £595 to remove and re-list. SHM may work fine, if there are no problems. I believe, however, you will undoubtedly be weaker without viewer feedback. While the price is reflective of a bare service, this lack of viewer feedback and the full charge to re-list were deal breakers for me. So much so, I left SHM with the house unsold, and now have to pay another fee to start again with another agency. (The house is a semi-detached in Jordanhill, so really should not be difficult to sell). However, I do believe you can get much better value elsewhere for similar price.
Fees are low but not the lowest in the market, despite their claims to the contrary.
Scottish House Move
Centrum House 38 Queen Street:, Glasgow, City of Glasgow
G1 3DX
0141 291 5678
No Branch Video found...
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2 | 0 | 1 | 0 | 413 | 5 | 0 | 1 | 2 | 6 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 89% | 98.00% | £48,600 | £570,100 |
No procedure set.
Last updated at 6/20/2018, 4:04:34 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Share On :
Logan
Logan
By : 'Bridger'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( Prospective Vendor/Buyer )
Sold price : £245000
Would you recommend ? : No
Postcode : IV46
My experience of Scottish House Move is very poor. 1. They do not advertise on all major websites (as there marketing still states) they use their own site and Rightmove. 2. They have not vetted anyone who has come to our home. My last online estate agent, for my last house, checked the id of the ... Read Full Review
Share On :
By : 'Ronnie'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( Prospective Vendor/Buyer )
Sold price : £80000
Would you recommend ? : No
Postcode : G83
Most estate agents have your house on till sold but Scottish house move only 6 months and then they want £300 to put it back on so would not recommend as nowhere on there website does it say ... Read Full Review
Share On :
By : 'Craig'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : No
Postcode : G53
PLEASE PLEASE READ THE SMALL PRINT BEFORE YOU TAKE ON THIS AGENT. I didnt and was hit with another £300 so I could use my own solicitors. They dont put this information in their flashy front page adverts. You have to look in to the small print to find ... Read Full Review
Share On :
Ross
By : 'Chris'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : FK13
I was looking for an agent to sell my house and came across Scottish House Move via an Internet Search. Engagement was swift and the property was on the market at a date that suited us. We were offered a range of services over and above the standard price and selected those that were of interest ... Read Full Review
Share On :
Ross
By : 'John'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KA11
Ross Bain at Scot House Move was first class through out the process of selling our house. Always prompt with answers to call/emails and kept us well advised to make the correct informed decisions and complete the sale of our house STC in a matter of weeks. Could not have hoped for more! Second ... Read Full Review
Share On :
Lewis
Kenan
By : 'George'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : AB22
Although the market is very slow, we had a steady stream of viewers. Very straightforward experience from start to finish. Friendly, competent staff. Sold my house before my ASPC advertised neighbour. Costs are well explained and ... Read Full Review
Share On :
Ross
By : 'Maureen'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Sold price : £160000
Would you recommend ? : Yes
Postcode : EH4
Having been recommended from my daughter using scottish house move a few years ago I have not been disappointed. Every time I had a query I always got through straight away and emails where replied to straight away. I highly recommend them on customer service and price, my property sold within 2 ... Read Full Review
Share On :
Kenan
Lewis
By : 'Normandy'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : Yes
Postcode : AB22
Was delighted with hassle free sale. Kenan & Lewis arranged everything. Sat back and waited LOL. Fast sale. Would highly recommend and would use ... Read Full Review
Good
Share On :
Lewis
Kenan
By : 'Christine'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH1
Having made the decision to put our flat on the market, my son persuaded us to use an online estate agent, which for retired pensioners is quite a decision. However, our decision was certainly the correct one as from the first contact onwards everything ran smoothly. Lewis was bright, welcoming , ... Read Full Review
Reasonably priced when compared with other estate agents.
Share On :
William
By : 'Rod'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PH19
Very happy with the service as everything was done very quickly and easy. Staff were very friendly and always happy to ... Read Full Review
Fees were best value for money we found.
Share On :
Kenan
By : 'Brian'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : Yes
Postcode : G15
I had a really slick experience with Scottish House Move. When I first called, Kenan offered loads of great advice, without any pressure, and after I shopped around it was clear this was going to be the most cost-effective way to sell my property. I was kept in the loop via phone and email and ... Read Full Review
Reasonable fees, cheaper than everywhere else I looked. I would recommend getting the Home Report done independently as mine was around £100 cheaper than what was quoted by the estate agent.
Share On :
Lewis
Kenan
By : 'Mr&Mrs'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH44
Lewis & Ken were very efficient and helpful in the selling of my house .any questions I had they were more than happy to help ... Read Full Review
The agents fees were very reasonable
Share On :
Kenan
By : 'Robert'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Sold price : £127500
Would you recommend ? : Yes
Postcode : EH52
Lewis Hunter and Kenan Wallace kept me fully informed and provided advice at all stages. Excellent service. Would definitely ... Read Full Review
Reasonably priced
Share On :
By : 'Lisa'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Sold price : £84000
Would you recommend ? : Yes
Postcode : G43
Scot House Move came as a recommendatiom from my brother who used them to sell his home in 2016. We are delighted that we went with them for the sale of our flat which sold after less than a week on the market and a better price than we expected. From the very first call with Lewis Hunter until ... Read Full Review
Excellent fees
Share On :
By : 'Lanarkshire'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Sold price : £117000
Would you recommend ? : Yes
Postcode : ML3
Scottish House Move advertise your home on all the major platforms. They organised the Home Survey, photographs and For Sale boards after which I was contacted by 3 viewers. I had received a written offer within a ... Read Full Review
You have the option of paying a low fee up front or a higher fee (about 40% more) upon completion of the sale. I'd like to have had the option of using my own solicitor however they supplied the lawyer as per terms and conditions (however their fee was probably circa market norm).
Share On :
Lewis
Logan
By : 'Martin'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : G13
First of all it, it is worth pointing out some of Scottish House Move's practices, which I experienced during my time with them. 1. They will not follow up with viewers to get feedback. So if your house isn't selling you will have no feedback as to the reason. (They rely on you to ... Read Full Review
Fees are low but not the lowest in the market, despite their claims to the contrary.
Share On :
By : 'Tracey105'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : ML2
My sister used this company in 2015 and they were fantastic, her house sold in less than a week. At that point they organised the viewings and the whole thing was stress free. Some things have changed since then... You now arrange your own viewings which was completely impractical for me as I ... Read Full Review
Good, but there are extra charges
Share On :
Lewis
By : 'Nadia'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH7
Excellent service, really straight forward and great value. Sold my property in a week! I have used this company before and have and would recommend them to friends and family. Online estate agency is the future and Scottish House Move are leading the ... Read Full Review
Excellent value!
Share On :
By : 'Mairi'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Sold price : £90000
Would you recommend ? : Yes
Postcode : G31
Both Lewis Hunter and Logan Watt both were easy to contact and responded promptly to my emails.They also provided good advice and kept me calm. Would definitely recommend ... Read Full Review
Fees are very competitive. It doesn't included the sales board so bear that in mind, but thats only a small thing.
Share On :
Colin
Joyce
By : 'Simon'
Branch : Glasgow, Centrum House 38 Queen Street:
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH41
My wife and I decided to sell our house and emigrate to Poland. Having seen adverts for 'Purple Bricks' I said to my wife I think we should go with an online estate agent. I googled 'Online estate agents' and Scottish House Move appeared. I phoned the office and a very helpful ... Read Full Review
Good
