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3.4/5, 15 Reviews
60% Recommended
50% sales valuation accuracy
80% letting valuation accuracy
100% sales fee satisfaction
56% letting fee satisfaction
Jessica
By : 'Undisclosed'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : TW11
Doesn't pay attention to emails , multiple people looking after one property and not communicating with each other , completely unprofessional , no relationship with their clients or their tenants , call at unsociable hours , access properties without giving permission , chase you to pay invoices you have already paid without checking and then dont apologize , dont understand the word negotiation , no idea what they are talking about , have no idea about the property industry and property law, completely rude , no respect for tenants , no idea about anything in their rental properties ( even the most basic things ! ) AVOID USING SNELLERS AT ALL COSTS - THE WORST KIND OF PEOPLE
Standard for London
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 50% | 100% | £630,000 | £630,000 |
Lettings | 80% | 56.00000000000001% | £600 | £1,625 |
Snellers
74 Broad Street, Teddington, Greater London
TW11 8QX
020 8614 6140
No procedure set.
Last updated at 9/28/2021, 4:16:43 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Paul
By : 'Emma'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW11
I have dealt with Paul from Snellers on a few occasions and I have always had the most amazing experience. All staff at Snellers are really experienced and friendly, I would... Read Full Review
By : Lucy
Jul 11, 2024Dear Sarah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer...
Paul
By : 'Nicki'
Services : Surveying
Would you recommend ? : Yes
Postcode : KT2
Excellent advice and service from Paul at Snellers, Teddington. I would highly recommend... Read Full Review
By : Lucy
Jul 11, 2024Dear Nicki, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer...
Stevie
Jessica
By : 'amanda'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW11
Stevie and Jess were very friendly and helpful, always available and responsive, and a calm and knowledgeable team. The valuation seemed spot on, and the list of buyers already on their books meant the property was sold very quickly. I would highly recommend... Read Full Review
Donna
By : 'Rob'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW16
Outstanding amazing service from Isabella and Donna have looked after my property for over 12 years. Would highly recommend Snellers. Thanks Rob 13... Read Full Review
Holly
By : 'Lidiya'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW11
Holly Maingot has dealt with 2 of the properties I was / am renting. She is wonderful and full of energy and very involved and dedicated to her job. She helped me resolve very swiftly a few problems and has always been very professional. It is a pleasure communicating with her and I certainly will ... Read Full Review
Jessica
By : 'Undisclosed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW11
Doesn't pay attention to emails , multiple people looking after one property and not communicating with each other , completely unprofessional , no relationship with their clients or their tenants , call at unsociable hours , access properties without giving permission , chase you to pay... Read Full Review
Standard for London
Paul
By : 'Sam'
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : TW11
I received extremely prompt and a very personal service when I asked for Snellers for an up to date valuation on my property. Even though I am not currently selling my house Paul was very efficient and extremely helpful. Paul was also very professional and had a clear and up to date knowledge of... Read Full Review
N/A
Anna
By : 'ANNA'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : KT1
There has been a step change in service since Anna Harrison took over the management of the property. A 'can do' attitude, nothing is too much trouble, very efficient and... Read Full Review
Medium
Nancy
By : 'Saffery'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW11
I am the tenant of a property Snellers Teddington is currently marketing for rent and unfortunately for me, my landlady trusted them with a set of keys. On Saturday 13th January 2018 at 2.45pm, Nancy Kearney, Lettings Manager, authorised a lettings consultant to enter my home with some prospective... Read Full Review
n/a
Charlotte
Donna
By : 'Rob'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : TW16
Landlord TW16 Charlotte has been very professional has handled all matters with greatest of detail and has always kept me informed has solved all issues and kept both myself and tenants informed. I have had great dealing with your company and will remain as your staff are excellent both Donna and... Read Full Review
Fees are worth every penny for the service you receive
By : Asma
Jul 14, 2017Dear Rob, Thank you for your review regarding your experience with our Teddington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to ...
Nancy
By : 'Nick'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1625
Would you recommend ? : Yes
Postcode : TW11
Nancy was nothing short of an exceptional agent. I spoke with over 8 real estate agencies and Nancy was without doubt the most customer focused and genuinely interested of the lot. Nancy was able to balance regular updates and calls, with not being over bearing. She very quickly helped me... Read Full Review
Good value
By : Marilyn
Mar 23, 2017Dear Nick, Thank you for your review regarding your experience with our Teddington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would...
Martin
James
By : 'Antoine'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW11
First of all, I have no idea who Martin Lambert and James Mearman are. But it really does not matter. I meant to put 0 star but could not. Anyway, they won't be amazed to read that review and I think they did everything they could to earn it. Nothing personal. In august 2015 we signed a 3 years... Read Full Review
Bad of course
By : Marilyn
Mar 1, 2017Dear Antoine, We note your comments in your review. I have passed this onto our Area Director Jamie Hearne who will be in contact with you directly. Kind regards, Marilyn Head of Customer...
Martin
James
By : 'Evie'
Services : Letting( As a Tenant )
Sold price : £12000
Rent PCM : £600
Would you recommend ? : No
Postcode : TW11
I can not believe I stayed in this property for a year!! After falling ill and taking time off work from all the disgusting mould and damp EVERYWHERE in the flat mostly covered by my obnoxious flat mates giant book shelf, cracked tiles in my bath room and kitchen kitchen cupboard door almost... Read Full Review
PLEASE EVERYONE AVOID.
By : Marilyn
Dec 6, 2016Dear Evie, I am aware that our Snellers Lettings Director has tried to contact you regarding your review and the concerns you have raised. Should you wish to speak to us further please email...
By : 'teddington'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : No
Postcode : TW11
Dreadful. I know standards are low out there for a variety of reasons but Snellers are right ahead in the competitive race to the bottom. They do the superficial stuff quite well sometimes, but are hopelessly disorganised, and fundamentally incompetent. Part of the problem is they are part of a... Read Full Review
high, but seemingly they all are.
high, but seemingly they all are.
By : 'appaling'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TW7
Avoid! I was trying to buy a property through them. They didn't pass my offers, just kept saying that I should offer... Read Full Review
By : Marilyn Plews
Oct 14, 2014Hello, I am really sorry to hear that you have been unhappy with the service provided by our Snellers branch. I am head of Customer Services and I wondered if I could be of any further...