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The UK's Largest Customer Review Website for the Property Industry
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4.6/5, 93 Reviews
90% Recommended
83% sales valuation accuracy
91% letting valuation accuracy
81% sales fee satisfaction
88% letting fee satisfaction
Bee
By : 'Victim'
Services : Sales(As a Vendor)
Would you recommend ? : No
Postcode : WD18
The MOST PATHETIC experience I have ever had working with this company. They will quote a higher price than actual price of your property to get higher commission value . They will trick you in putting a fixed price section in the contract (saying it will be 1% representative). Then they will try and lower down the price and then near the sale they will take the fixed fee which was for your previous marketing price. This is the pricing lot! Coming to the viewings : Most of the times they will ask you to show you around and will say we are busy.. Even if someone turns up from Connells they wouldnt have knowledge of the property because everytime it's the new person. In short : Dont ever go for this agent unless you want to be cheated
Worst, they will lie tpo you to get their contract signed to higher Asking price saying its just a representative they need to put on contract and then after the sale would force you to pay the higher fees even though they would sell it for less.
We are a member by the Property Ombudsman and have an internal complaints procedure.
Last updated at 7/27/2017, 4:31:40 AM by allAgents
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Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 83% | 81% | £130,000 | £875,000 |
Lettings | 91% | 88% | £800 | £1,600 |
Connells
6 The Parade, High Street, Watford, Hertfordshire
WD17 1AA
01923 230403
Ashley
By : 'Joyce'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WD18
Connels was helpful when I was looking for a property. They responded quickly to my inquiries and was able to view the apartment. Ashley was helpful and helped to sort out all my queries during our... Read Full Review
Kyara
By : 'Duncan'
Services : Sales( As a Vendor )
Sold price : £875000
Would you recommend ? : No
Postcode : WD17
Our house sale went perfectly and we found Kyara to be exceptionally proficient courteous and knowledgeable. All issues were resolved quickly and we were always kept up to date with what was happening. Kyara was a pleasure to work with and we wouldn't hesitate in using the services of... Read Full Review
Aimee
Scott
By : 'Miss'
Services : Sales( As a Buyer )
Sold price : £300000
Would you recommend ? : Yes
Postcode : WD18
Aimee and the rest of the team at Connells were absolutely fantastic and super supportive with me during my purchase! My last minute requests were endless but the team were there to help at all times. Thank... Read Full Review
Jamie
By : 'Leah'
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : Yes
Postcode : WD24
Selling property is never stress-free, and my particular sale was not straight forward. Having said this, I can't discredit Scott Hillsdon and Jamie Clifford for their support getting the sale to the finish line and putting up with my constant calls and... Read Full Review
Scott
Aimee
By : 'Susie'
Services : Sales( As a Buyer )
Sold price : £390000
Would you recommend ? : Yes
Postcode : WD18
Aimee was amazing; we had a real problem with Shoosmiths Solicitors who at one time insisted we sign paperwork accepting there was no parking with our flat...which we knew there was. Aimee (and Scott) helped us challenge them, agreeing with our findings and negotiating a successful outcome ...with... Read Full Review
Rubel
By : 'Helen'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : WD18
My experience with connells has been very disappointing. At first the communication was on time but after the tenants moved in the communication stopped, constant turn over of staff. I wouldn't trust the manager Rubel Rouef with your property. He lied to my face (and a witness) when we... Read Full Review
Scott
Aimee
By : 'Lee'
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : WD24
Came to Connells after the sale of our flat fell through with another estate agent. The market was not great but they got viewings in and a new buyer was found fairly quickly. Throughout the sale process, Scott and Aimee were excellent at chasing things up, keeping in regular contact and were great ... Read Full Review
Zoe
By : 'Andreas'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : WD25
Getting better They have been managing my property in Watford for about 2 years now. The communication at the start was great, quick to respond and sort things out but as the tenants moved in, the speed of reply to myself or my tenant slowed down and even stopped due to people leaving and not... Read Full Review
By : 'Jack'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : WD25
The 4 star review reflects my experience with the Connells Watford Parade branch, who worked hard to find us a good quality tenant. The lettings side of this business appears to work well. However, as a landlord of 2 years, I have to say that we have been consistently let down by their inept,... Read Full Review
Adam
By : 'Marissa'
Services : Mortgages
Would you recommend ? : Yes
Postcode : HA2
Thank you Mr. Adam Leeming ( Mortgage Broker) for all your help and hardwork for the purchase of our property. The service all throughout that you have provided was exemplary. We really appreciate your kind advice and guidance in making informed choices. It was a great pleasure dealing with you. We ... Read Full Review
Bee
Scott
By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WD18
Connells assisted with the probate sale of my late father's house and a separate garage. They quickly identified buyers for both properties and kept me fully informed at all stages. Importantly, they were readily available whenever I needed to discuss progress with... Read Full Review
Standard for the service provided.
Scott
Bee
By : 'JamieM'
Services : Sales( As a Vendor )
Sold price : £640000
Would you recommend ? : Yes
Postcode : WD17
Without a doubt I will be calling Connells again when I wish to buy and sell. Scott, Bee, Aimee, Zoe are a delight to work with and couldn't be more helpful. They have your best interest at heart and even if you have any issues or concerns they do what ever they can to rectified or help ... Read Full Review
More than most agents around- but the only agent that can sell
Aimee
By : 'Hemna'
Services : Sales( As a Buyer )
Sold price : £215000
Would you recommend ? : Yes
Postcode : WD24
Buying a second property is already difficult but having bad solicitors makes it worse. However, Aimee was absolutely amazing and so patient with us. She would update us on a daily basis and especially towards the end when our solicitors were being so difficult she took it upon herself to ease the... Read Full Review
Scott
By : 'Happy'
Services : Sales( As a Vendor )
Sold price : £315000
Would you recommend ? : Yes
Postcode : WD19
We came to the market at the end of last year which to be totally honest was a bad start with the staff that was there at the time we was looking at changing agent all together. Thankfully at the end of December they had a new Branch Manager and another staff member moved office. We Spoke to... Read Full Review
Fee’s are higher than most agents but was worth the cost I paid due to fantastic service.
Aimee
By : 'S'
Services : Sales( As a Vendor )
Sold price : £500000
Would you recommend ? : Yes
Postcode : AL4
Aimee Pidgeley â formerly of Connells Harpenden, Now at Connells Watford Having lived in my home for 52 years this was my first sale and first purchase â pretty scary stuff ! When I say I couldn't have done it without Aimee â this is not an... Read Full Review
Good
Bee
By : 'Victim'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : WD18
The MOST PATHETIC experience I have ever had working with this company. They will quote a higher price than actual price of your property to get higher commission value . They will trick you in putting a fixed price section in the contract (saying it will be 1% representative). Then they will try... Read Full Review
Worst, they will lie tpo you to get their contract signed to higher Asking price saying its just a representative they need to put on contract and then after the sale would force you to pay the higher fees even though they would sell it for less.
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : WD24
Very poor service, lied to from the beginning. Staff turned down offers without consulting me. Still waiting for a refund of marketing payment which I was advised would be transferred upon sale. Do not... Read Full Review
Very expensive, I only used agents as they promised they had cash buyers waiting. Marketing fee is a con.
By : 'MQU'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : WD19
To be honest the initial visit and preparation of the sale of the house was excellent! When we received an offer and then second offer we was advised to take as the buyer was looking at other properties. And then silence we had to continually chase for up dates or chase the original call. I was... Read Full Review
Agent fees were average - pretty much in the middle of the road
Scott
Bee
By : 'Chelsea'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WD24
A very good company, you have done the job and sold my house! Lol! And if I sold again, I would definitely use connells... Read Full Review
Very good
Lauren
By : 'Mindy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WD17
Lauren went above and beyond, making my transition from the US to London a positive experience. She was always available to answer my questions. And she helped me out with things I wouldn't know, having just moved to the UK. I would recommend Lauren without... Read Full Review
I was taken off guard by the agent's fees. I thought the person hiring the agent to find renters for their property would pay for their services. So getting a £400+ fee shocked me.