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4.5/5, 68 Reviews
90% Recommended
60% sales valuation accuracy
90% sales fee satisfaction
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By : 'Jan'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : WC1B
Unbelievably poor service in every way. This site seems to get good reviews about Portico, but not a SINGLE one for the Museum Street branch. Not surprising. It's really amazing and flabbergasting how bad the Museum Street Portico 'service' is. I was a tenant for ten years (luckily not anymore). Portico were utterly awful in every way: service, communication (both amongst themselves and with us), organization, competence, and basic courtesy. This organization must have ENTIRELY the wrong leadership and training. Does anyone even enjoy their job at Portico??? I never got the impression that they did. I cannot wish them upon anyone. Do be warned! This "award-winning" nonsense is obviously rigged in some way. They do deserve a reward for Utter Ineptness, I suppose.
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Last updated at 10/30/2017, 5:36:04 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 60% | 90.00% | £325,000 | £1,200,000 |
Portico
26 Museum Street, London, Greater London
WC1A 1JU
020 7291 0650
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Runy
By : 'Patricia'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W2
The service provided by Runy was amazing! He helped my boyfriend and I find our first home to rent together. He's very professional, addresses all of our questions and keeps communication very open and... Read Full Review
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By : 'Matilda'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WC1X
I have been a tenant with Portico for the last month and a half and have never regretted being with an Estate Agents more. Aside from the fact that when we moved into the flat there was a load of stuff from the previous tenant lying about, it was also in sub-par cleaning condition. This was only... Read Full Review
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By : 'Phoenix'
Services : Letting( As a Tenant )
Rent PCM : £2955
Would you recommend ? : Yes
Postcode : NW1
Property renewal - Spyridon has been really helpful getting everything sorted for the property renewal and change of one of the tenants, the process was much quicker than last year and we've received updates throughout the process to try and keep everything moving along quickly. Responses to... Read Full Review
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By : 'Jan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WC1B
Unbelievably poor service in every way. This site seems to get good reviews about Portico, but not a SINGLE one for the Museum Street branch. Not surprising. It's really amazing and flabbergasting how bad the Museum Street Portico 'service' is. I was a tenant for ten years... Read Full Review
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Gabriela
By : 'Malcolm'
Services : Sales( As a Vendor )
Sold price : £343000
Would you recommend ? : Yes
Postcode : WC1H
We were grateful for Gabriela's assistance with the sale of our flat. She was friendly and helpful throughout the... Read Full Review
Portico were the least expensive of all the Estate Agents from whom we obtained quotes
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Gabriela
By : 'Malcolm'
Services : Sales( As a Vendor )
Sold price : £343000
Would you recommend ? : Yes
Postcode : WC1H
We were grateful for Gabriela's assistance with the sale of our flat. She was friendly and helpful throughout the... Read Full Review
Portico were the least expensive of all the Estate Agents from whom we obtained quotes
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By : 'Max'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WC1
Unfortunately, this is not a positive Review. I am afraid I never had to deal with such an incompetent agency before. When taking over the apartment, nothing had been cleaned and many things including oven and fridge did not function properly and were only attended to on request after several... Read Full Review
highly overcharging for no service at all. E.g charging 300pounds for cleaning even though the apartment was never cleaned.
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By : 'Philip_C'
Services : Sales( As a Vendor )
Sold price : £1200000
Would you recommend ? : Yes
Postcode : WC1X
Portico handled every stage of my house sale superbly. They were proactive and responded effectively at a time of uncertainty in our part of the market, securing a timely sale. At all times, they were communicative and followed up leads, queries and requests for information. Portico is a hands-on ... Read Full Review
Portico's fees were straightforward, transparent, and very acceptable.
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By : 'PC'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WC1X
Excellent Service - Informative - Not pushy - Even afterwards helpful in clarifying all the steps during the whole process - friendly - patient - free of... Read Full Review
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By : 'TenantVictim'
Services : Letting( As a Tenant )
Rent PCM : £1512
Would you recommend ? : No
Postcode : WC1N
Think of all the negative cliches attributed to state agencies and then add some more to them and that's Portico. This is going to sound like a litany of complaints, there is just so much to tell, but if you want to save yourself time just do the following, DO NOT RENT FROM PORTICO,... Read Full Review
All their fees are bad, and unfair.
By : Alice Brown
May 26, 2017Aside from the fees which we just accepted early on, I could not agree with this comment more. This is an extremely accurate account of our experience with Portico too. Everything from not even...
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By : 'Justine'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : W1T
I worked with Tiegan (with help from Wayne). Both were very responsive, professional, and helpful when it came to answering my... Read Full Review
I'm not familiar with what the normal cost for Agent's fees are.
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By : 'k'
Services : Sales( As a Buyer )
Sold price : £355000
Would you recommend ? : Yes
Postcode : WC1H
Hi , Lucy was outstanding in this difficult sale . she was professional , dedicated and nothing was to much trouble for her . highly ... Read Full Review
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By : 'Tom'
Services : Sales( As a Vendor )
Sold price : £460000
Would you recommend ? : Yes
Postcode : WC1X
I cannot praise the Lucy and Daniella highly enough. They were helpful, cheerful, and hardworking throughout the process. They kept me well informed at all times. They were trustworthy and straightforward. Even though market conditions were challenging, they obtained the asking price for the flat. ... Read Full Review
The service to give the flat a quick freshen up with paint and minor works was well worth the extra money. In fact this additional cost still only came in at the same price as many competitors basic service.
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By : 'Amy'
Services : Sales( As a Buyer )
Sold price : £560000
Would you recommend ? : Yes
Postcode : WC1N
I'm very happy with the service provided by Edmund Cude and in particular, Lucy Adamson. Unlike other agents, she will try to understand what your requirements are and only recommend those properties that fit your criteria. In addition, Edmund Cude does not share the customer's base with other... Read Full Review
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By : 'Ken'
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : WC1
Edmund Cude was helpful and reliable in my sale. Mike Hookway was proactive and quick to respond to my queries and worked hard to push the sale along. He was always quick and efficient in dealing with any matters that caused me concern or threatened to delay the process and I am happy to recommend... Read Full Review
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By : 'maryjames'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Julian and I would like to thank Robyn for her professional and helpful attitude throughout this transaction.Her mannerism and conduct was... Read Full Review
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By : 'David'
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : NW1
My property purchase was particularly challenging for a number of reasons outside of anyone's control. Michael's patience and professionalism throughout this unusually arduous exchange process helped us maintain a momentum and ultimately kept the purchase on track. Michael was always on hand to... Read Full Review
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By : 'Vital'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W1T
Adam and his colleagues have been very diligent, professional and transparent in the entire process. Being new to London and the UK, I was not aware of all the steps to rent a property and they took the time to run me through it, and make the process quite... Read Full Review
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By : 'GG'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WC
Adam was extremely helpful and available for any problem we had! Thank you so much again for being so professional and... Read Full Review
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By : 'Anonymous'
Services : Sales( As a Buyer )
Sold price : £535000
Would you recommend ? : Yes
Postcode : WC1H
Edmund Cude and Lucy Adamson in particular provided excellent support. They were extremely helpful and responsive throughout the buying... Read Full Review
