We bought a house through Douglas Allen Everything was gone through smoothly. It could be completed within 8 weeks. We didn't face any problems or delays during purchasing process. Staff are very help. We will definitely go back to them. Thanks Thandar &... Read Full Review

Just wanted to say how impressed I was with both Maureen and Faisal, both were professional, efficient, friendly and left me with complete confidence each time we had contact. Well done and thank you so much again, you guys changed my... Read Full Review

I began the sales process with Douglas Allen and the first thing they did was cancel the first appointment after we'd already taken time off work to wait in for them. We should have stopped right then. Instead we gave them another chance. Then they promised a specific date for photography and again ... Read Full Review

Very active and warm,trustworth. I sold my house through his team but he is always give me the confidence of them. As a floating manager he is a back bone... Read Full Review

The three agents I have named have been very professional in every manner even when they had to put up with my tantrums on occasions. I felt that they genuinely cared and almost felt like family. Thank you very much for... Read Full Review

We have sold our house using east ham branch and dealt with Shazu Khan. He was very helpful and efficient, came for viewing in couple of days, arranged all paper work required very fast and after a first visit we have had couple of offers. He kept us up to date and returned calls when we tried to... Read Full Review

Brought through this office, great too deal with and very hard working. I hope there superior appreciate what an asset they are best deal with in the high street and I visited many !!! to find my house. ... Read Full Review

I dealt with Faisal initially and found him to be the most helpful of all the agents I had signed up with. Once I found a property, Shazu was extremely helpful in making the sale happen. The rest of the agency staff were all helpful at any time I called though out the sale process. It makes such ... Read Full Review

The agent did an excellent job, by finding me a buyer. the group viewing made a big impact. they managed to find a worthy buyer within 3 weeks. i would certainly use them... Read Full Review

Mr shazu khan, Shawn, Balvinder were very helpful in making me aware of positive as well negative aspects of the area. They were very accommodating in arranging/ viewing of the property and answered all the queries honestly, elaborately. They have been extremely... Read Full Review

Faisal was extremely helpful with the selling of the above property, he had a set of keys for the property and would email to let me know when prospective buyers would be looking at the property, he also kept me updated with what was happening with the buyer through the whole process via email and... Read Full Review

Douglas Allen was one of 4 agents we interviewed. We were impressed by Shazu's local knowledge of the area and the different actions he suggested to sell our home. Not only did they introduce a significant number of buyers who were interested in our property, we sold within a week at a very... Read Full Review

We would like to express our sincere gratitude and appreciation of the team at the East Ham office for their hard work, patience and most of all, professionalism over the past year 2012/13. Ever since the process was started where we made the offer for the above property in September 2012, the... Read Full Review

I made a offer on a house they its been over a week and yet they haven't got back to me I phoned him many times regarding the property but got told the owner has not got in touch with him, he is doing this because I refused to go through with Dougles Allen morgage arranger and solicitors there... Read Full Review

I have put in offers on three properties through Douglas Allen and will not deal with them again. On the first property, I had an offer accepted. I then called them a couple of days later to confirm some details of the property only to find out that I had been gazumped and no one had bothered to ... Read Full Review

I have used Douglas Allen Company to sell my property in East London and have received great service, fantastic care. I have also been supported in trying to buy a property from a private seller where I needed a lot of help and advice even though it was not part of their staff's expected job... Read Full Review

What a mess..... I sent an email enquiry to this pathetic agent (Douglas Allen) for a sales valuation on my property 2 weeks prior to the date I wanted them to come around. To my disgust and disbeleif I wasn't called at any point to confirm the appointment after the initial booking and no... Read Full Review