We paid £7,000month a socalled premium apartment managed by JOHNS&CO (B83, Capital Building). For several months we had no hot water, broken furniture, torn curtains, unusable wardrobes, and the apartment was full of someone ’s belongings. Our small children couldn’t bathe properly all winter.... Read Full Review

Our experience with Johns & Co throughout our tenancy was deeply disappointing. We moved into our London apartment in December 2023 and encountered multiple issues that were either neglected or poorly handled. Within the first two weeks, our bedroom radiator was removed, leaving us without heating ... Read Full Review

By far the most incompetent group of professionals I have ever come across. My flat mate and I rented the penthouse in the Capital Building of the Nine Elms development (Embassy Gardens, Apartment B152, Capital Building) and have been paying 9k a month to live here. Upon moving, we noticed... Read Full Review

Ash was amazingly helpful and couldn’t do enough to make our purchase run smoothly. He provided a personal bespoke service and was always prompt at answering questions and organising viewings/re-viewings nothing was too much trouble! We want to thank John & Co for their... Read Full Review

Huw has been helpful, communicative and brilliant to deal with. He was always available for a call or chat and gave us piece of mind throughout the letting process. I've used quite a few agents before but Huw has been one of the best in London by far. Thanks... Read Full Review

NEVER AGAIN JOHNS & CO!!! we have been in our apartment 1 month ago and we found that the wine cooler was broken and the heating was malfunctioning! We are in winter season, we have a baby daughter of 3 months, we have pay 6 months in advance and Johns & Co (nine elms office)... Read Full Review

Absolutely disgusting company to work with, gave them everything they asked for, including paying the deposit and 6 months upfront for the property to be SCAMED OUT OF THE DEPOSIT. and then ignored. I had no adverse credit history and have been running successful companies for 20 years, jumped... Read Full Review

Everything is done unwillingly and as if they are doing you a great favor. In general , Id say 3 out of... Read Full Review

Worse worse experience of my life. I signed a contract and the agent calls me just 3 days before, I cant move into the house. I have been contacting with Sam Orne the whole summer as I specifically wanted to live in Embassy Gadens only and he did not even take the slightest respnsibilty. He acted... Read Full Review

Contacting Johns&Co was the worst mistake I have ever made in my life. Specifically Sam Orme, their lettings negotiator. Please listen when I tell you, dealing with Johns&Co (especially Sam Orme), could be the worst mistake you’ll ever make too. They could leave you... Read Full Review

Huw handled what was a difficult contract signing process very well - he was easily accessible and attentive to any requests we had, and generally just came across as genuine and fair when operating as the middle men between us and the... Read Full Review

He is really great agent！Very kind and really responsible！really thankful his help！And also he is really... Read Full Review

Sam has been very helpful and managed to help me rent my dream apartment. He has been supportive, professional and responded very fast to all of my questions. I would definitely recommend Sam to... Read Full Review

Huw patiently solved all my problems. If my friend wants to live in embassy garden, I will introduce Huw to them without... Read Full Review

Huw was great from the beginning of our house search process. He made my goal of having 1 bedroom in new Battersea Power Station development his goal and made it happen for me. During the process he demonstrated not only impeccable communications and leadership skills but deep understanding of my... Read Full Review

Excellent service! Very helpful throughout and guided us clearly. Helped us to rent our flat extremely quickly to a very nice couple. Would definitely... Read Full Review

Sam has been a fantastic support in securing one of the much sought-after properties in the Embassy Garden complex. His responsiveness, accuracy and proactive manners have greatly helped us in this process. It was a pleasure to work on this matter with Sam and we'd surely reach out to him in... Read Full Review

From the outset both Sophia and Jon were patient and quickly understood our search requirements. Once we found our perfect apartment, the buying process was managed efficiently with good communications... Read Full Review

We'd been in contact with Sam on our hunt for a property for a long time as we were moving from another country. Once we'd found our perfect place, Sam was quick to act and secured it for us. He really cares about his clients and has always been reachable - even when on paternity... Read Full Review

We bought a property at Embassy Gardens a few months ago. The property had been marketed by a number of agents including Johns & Co. We had dealt with Johns & Co. in viewing other flats within the Embassy Gardens development but felt they would always pressure us and often make up lies... Read Full Review