Johns & Co

We paid £7,000month a socalled premium apartment managed by JOHNS&CO (B83, Capital Building). For several months we had no hot water, broken furniture, torn curtains, unusable wardrobes, and the apartment was full of someone ’s belongings. Our small children couldn’t bathe properly all winter. ... Read Full Review

Our experience with Johns & Co throughout our tenancy was deeply disappointing. We moved into our London apartment in December 2023 and encountered multiple issues that were either neglected or poorly handled. Within the first two weeks, our bedroom radiator was removed, leaving us without heating ... Read Full Review

The most incredibly incompetent group of professionals I have ever come across during 15 years of expat life. Avoid them at all ... Read Full Review

Thanks James Udrzal who works at London City Island branch for helping me on various letting issues. I also appreciate his prompt reply to my enquiries. He is professional, knowledgeable, helpful and ... Read Full Review

Joseph Cliff brilliant, smart, very kind and thoughtful. You can totally rely on him. Daniel & Rachel also very responsive ... Read Full Review

Worst experience I’ve had with renting. Always frustrating to talk to, never helpful. Stay away from them. Never replied to any of my emails I had to go to there office to get anything sorted. Requested to fix something at the start of my tenancy and kept being ignored, in the end it was ... Read Full Review

WORST AGENCY EVER. Avoid if possible. Incompetent and lay back. Zero commitment with the tenants. Not chasing the deposit to the Landlord. I have waited nearly a ... Read Full Review

INCOMPETENT. LAZY. RUDE. ARROGANT. IDIOTIC people work at the Royal Wharf office. The property management team is a group of LIARS. Do not ever use them when you rent a property. The team does absolutely nothing, but annoying you. They will never reply to your issues. They will never book any ... Read Full Review

AVOID THIS COMPANY AT ALL COSTS!! I have been discriminated against for being a black student. When you show interest in a property at first the agents are very nice and respond promptly, once they get your money no more responses from them. I made an offer on a property and paid holding deposit ... Read Full Review

Absolutely disgusting, the worst people on the face of the earth. Please stay away from them, I wouldn't take a dream flat if they were managing it. The landlord has advised them to release the deposit but Johns & Co refuse to do that, stating it's their policy. We have our ... Read Full Review

I've had an awful experience with trying to let a property through Johns & Co. In particular with Stephen Brown. I put in an offer for a studio apartment, he then told me mine was in the top two but I'd need to up it to get the property. I upped my offer and tenancy length, to ... Read Full Review

Many thanks Alexandra and her teams doing a fantastic work. so efficient to find me a new tenant and professional services Specially thanks Alexandra ,her professional detailed follow ... Read Full Review

AVOID. Johns & Co Royal Wharf London- The most unprofessional, rude and passive aggressive estate agents I've ever had the displeasure of encountering. If you are a landlord or tenant, save yourself a lot of trouble and go ... Read Full Review

BIGGEST LIARS, SCAMMERS, THUGS & THIEVES. DO READ TILL THE END. Me and my girlfriend moved into this super plush building in a canary wharf called the Wardian. On the first night in the apartment, a sewage pipe broke flooding the entire apartment with SHIT from other apartments. Being ... Read Full Review

By far the most incompetent group of professionals I have ever come across. My flat mate and I rented the penthouse in the Capital Building of the Nine Elms development (Embassy Gardens, Apartment B152, Capital Building) and have been paying 9k a month to live here. Upon moving, we noticed ... Read Full Review

After using different number of agents in London and getting no where, once I came across Johns&co things where dealt with promptly and I was in the property i wished within days, hassle free. I would like to thank Joseph Cliffe and Aubrey for their help and prompt work. Even took time out to ... Read Full Review

This branch of John&Co are the estate agents you hear about all the time. Although the office is in the same complex they do their best to avoid tenants when they have simple queries...probably because they are cowboys in suits. Conflicting information from different agents, no ... Read Full Review

Ash was amazingly helpful and couldn’t do enough to make our purchase run smoothly. He provided a personal bespoke service and was always prompt at answering questions and organising viewings/re-viewings nothing was too much trouble! We want to thank John & Co for their ... Read Full Review

Huw has been helpful, communicative and brilliant to deal with. He was always available for a call or chat and gave us piece of mind throughout the letting process. I've used quite a few agents before but Huw has been one of the best in London by far. Thanks ... Read Full Review

NEVER AGAIN JOHNS & CO!!! we have been in our apartment 1 month ago and we found that the wine cooler was broken and the heating was malfunctioning! We are in winter season, we have a baby daughter of 3 months, we have pay 6 months in advance and Johns & Co (nine elms office) ... Read Full Review