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Customer Services, Redhill RH1
3.8/5, 72 Reviews
74% Recommended
53% sales valuation accuracy
63% letting valuation accuracy
53% sales fee satisfaction
52% letting fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winnin
g customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.
Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
"Staff seem very unhelpful,..."
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1 Star Review
By : 'James'
Services : Letting(As a Tenant)
Rent PCM : £1450
Would you recommend ? : No
Postcode : SM5
Oct 22, 2019
People found this helpful1
Staff seem very unhelpful, poorly trained, and misleading. After waiting for weeks for a reply from a property manager that was chasing our landlord I had to chase again for an update to be given a rude and empty response stating she had tried to contact the landlord and we would have to continue waiting for a response. Unhappy with this I emailed her manager to complain as I have been treated very unfairly and never like this with an agent before but still no reply... Apart from a call from the agent I rented the property with to ask if I was still interested in renting a house (two months after I moved into one of their property's! As I really didn't have a choice I had to contact the landlord directly even though this is a MANAGED property which I was informed choices had not tried to contact the landlord at all! All the staff have been misleading and uncaring with no urgency to help at any point. The only member of staff that seemed to be polite and do as she promised was Hannah she was very helpful. I have informed my landlord we will be moving out at the end of our tenancy unless he changes agents.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 53% | 53% | £0 | £0 |
| Lettings | 63% | 52% | £345 | £3,050 |
Areas covered
- National
Address
Choices
97-99 Brighton Road, Redhill, Surrey
RH1 6PS
01737783550
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Staff seem very unhelpful, ...
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1 Star Review
By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : SM5
Oct 22, 2019
People found this helpful1
Staff seem very unhelpful, poorly trained, and misleading. After waiting for weeks for a reply from a property manager that was chasing our landlord I had to chase again for an update to be given a rude and empty response stating she had tried to contact the landlord and we would have to continue... Read Full Review
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James said about Choices
Services : Letting( As a Tenant )Date: 22nd Oct 2019
Staff seem very unhelpful, poorly trained, and misleading. After waiting for weeks for a reply from a property manager that was chasing our landlord I had to chase again for an update to be given a rude and empty response stating she had tried to contact the landlord and we would have to continue waiting for a response. Unhappy with this I emailed her manager to complain as I have been treated very unfairly and never like this with an agent before but still no reply... Apart from a call from the agent I rented the property with to ask if I was still interested in renting a house (two months after I moved into one of their property's! As I really didn't have a choice I had to contact the landlord directly even though this is a MANAGED property which I was informed choices had not tried to contact the landlord at all! All the staff have been misleading and uncaring with no urgency to help at any point. The only member of staff that seemed to be polite and do as she promised was Hannah she was very helpful. I have informed my landlord we will be moving out at the end of our tenancy unless he changes agents.
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Absolute joke, dont use ...
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1 Star Review
By : 'Rolly337'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR5
Jan 4, 2019
People found this helpful2
Everythingthing seemed kushty at the start - eager to take my money i moved in 2 weeks before christmas,- id asked for a few repairs in the place as sum doors was hanging off in the kitchen and some tiles missing - they told me that the flat would be good to go, a new coat of paint and be deep... Read Full Review
Comments on Agent Fees
Bad
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Rolly337 said about Choices
Services : Letting( As a Tenant )Date: 4th Jan 2019
Everythingthing seemed kushty at the start - eager to take my money i moved in 2 weeks before christmas,- id asked for a few repairs in the place as sum doors was hanging off in the kitchen and some tiles missing - they told me that the flat would be good to go, a new coat of paint and be deep cleaned - however it wasnt and things took a massive downhill spiral from there, - the 1st night we had a bad storm - it rained heavy and the walls in the property turned wet - literally- i mean the paint on the walls was dripping - ive worked in construction for many years and not scene damp that bad - a big hole in the wall should of been a massive give away - sum sort of an attempt at fixing a problem but did nothing but allow heat to escape and traffic noise in - the following day only 3 days in the walls started turning green - i now realised why the furniture was pulled 2 foot away from the walls - scared for my health and the damage this would do to my belonging , i contacted choice, who told me i was on a collect only rent agreement and it wasnt there resposability or there problem (thanks) - my landlord did attempt to resolve the problem buy filling sum gaps in the floor boards and insulating the open hole - he offerd me £50 and a dehumidifier as a good will gesture to stay - which i never did see in 12 months - so i was left to wash the walls down with bleach every month my radiators on full 24/7 to minimize mold growth and try keep the walls dry - not what id expect this day and age to be fair - the months roled round and passed very quickly, fortunatly we had a lovely summer, stayed dry and as you can imagine never heard a peep out of landlord nor agent untill renewal date and it was time to move out - i was on talking terms again and asked if i could take the bed frame and sofa with me on leaving the premasis as he was selling the place itd do us both a favour - to my suprise he said yes if i give him a drink - i moved out a month ago and have been chasing my deposite money for over a month now 1,200.00 of wich there trying to keep 1,000.00 of it - my landord has seased contact with me - choice are trying to bill me deep cleaning bills (tho apparently im on a collect only rent agreement and its not down to them to clean the property) and i cleaned the property to how it was when i moved in - none registration of utilty bills tho i hav proof of cancelations of bills - and you got it furniture costs of hundreds of pounds - this company is a joke and i advise anyone who is thinking of renting with these people to think hard before doing so - there money driven and dont care about youre welfair - they will not help you stay away -
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By : Stephanie Prior
Jan 11, 2019I am so sorry to hear of your experience with the property and the landlord. Your deposit will be dealt with in accordance with the Tenancy Deposit Regulations but if there is any delay I apologise...
STAY AWAY FROM THIS ...
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1 Star Review
By : 'ST'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1W
May 8, 2018
People found this helpful5
STAY AWAY FROM THIS AGENT. They rented me a flat with a broken window withholding the fact that it was broken until I moved in and found out- curtains were over it when I viewed it, hiding it. They failed to fix it for the entirety of my contract, after I complained several times- they knew I would ... Read Full Review
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ST said about Choices
Services : Letting( As a Tenant )Date: 8th May 2018
STAY AWAY FROM THIS AGENT. They rented me a flat with a broken window withholding the fact that it was broken until I moved in and found out- curtains were over it when I viewed it, hiding it. They failed to fix it for the entirety of my contract, after I complained several times- they knew I would need to pay a fee to break my contract early so they didn't care if the conditions I lived in where abhorrent. They also failed to fix my boiler for days on and would not change it even after their contractor told them it was in a dangerously bad state. I would be left without hot water and heating at -2 degrees for days on end. I left my flat 3 months ago and it turns out my DEPOSIT WAS NOT SECURED EVEN THOUGH THEY SAID IT WERE. I have reported them to the property ombudsman and will be taking my landlord to court. AVOID AT ALL COSTS. They may be nice and polite before you sign a contract but after you do they will reveal how unlawfully irresponsible they are. Also, when they tell you to contact the Director- Stephanie Priory- it all nonsense- I emailed her months ago and she never got back to me. I have been through their formal complains process, they just couldn't care less once they've taken your money!
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The ...
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1 Star Review
By : 'NotComingBack'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : RH1
Apr 3, 2018
People found this helpful6
DO NOT EVER DEAL WITH THEM!! AVOID AT ALL COSTS.!!JOKERS. VERY UNPROFESSIONAL AND LAIRS!! When was renting out my apartment through them, they have change the rental price without my approval and have never apologised or bothered to get it corrected. Wouldn't touch them with a barge pole... Read Full Review
Comments on Agent Fees
Train your people to treat customers with respect, instead of letting clowns into your office
Comments (0)DO NOT EVER DEAL WITH THEM!! AVOID AT ALL COSTS.!!JOKERS. VERY UNPROFESSIONAL AND LAIRS!!
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NotComingBack said about Choices
Services : Letting( As a Owner )Date: 3rd Apr 2018
DO NOT EVER DEAL WITH THEM!! AVOID AT ALL COSTS.!!JOKERS. VERY UNPROFESSIONAL AND LAIRS!!
When was renting out my apartment through them, they have change the rental price without my approval and have never apologised or bothered to get it corrected.
Wouldn't touch them with a barge pole after trying to communicate with one of their young employee who had no professional etiquette whatsoever, disgusting behaviour.
Should be on a scale of -10 stars!!
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From the beginning it seemed ...
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1 Star Review
By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RH6
Mar 24, 2018
People found this helpful6
Due to lack of communication we lost our £500 holding deposit. We were promised phone calls that we hardly ever received it was always us chasing. Everyone we spoke to gave us different advice. A complaint email has been sent but surprise - no reply! We are very disappointed in choices and there... Read Full Review
Comments on Agent Fees
Bad your all bad
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Unhappy customer 69 said about Choices
Services : Letting( As a Tenant )Date: 24th Mar 2018
Due to lack of communication we lost our £500 holding deposit. We were promised phone calls that we hardly ever received it was always us chasing. Everyone we spoke to gave us different advice. A complaint email has been sent but surprise - no reply! We are very disappointed in choices and there service!
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Terrible ...
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2 Star Review
By : 'Sandra'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
Mar 22, 2018
People found this helpful4
I made an offer for the apartment with my agency and turned out the property was managed by Choices, so it was not up to me to decide who to work with. I have not been seeking any assistance throughout 17 months of my tenancy, until there was an issue with one of the bathrooms. The agent has been... Read Full Review
Comments (0)I made an offer for the apartment with my agency and turned out the property was managed by Choices, so it was not up to me to decide who to work with. I have not been seeking any assistance throughout 17 months of my tenancy, until there was an issue with one of the bathrooms. The agent has been extremely unhelpful, I had to chase them to get any update, I never got the feeling that my query has been managed appropriately. I have escalated the issue to the Director, who was the only person speaking to me patiently and politely.
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Sandra said about Choices
Services : Letting( As a Tenant )Date: 22nd Mar 2018
I made an offer for the apartment with my agency and turned out the property was managed by Choices, so it was not up to me to decide who to work with. I have not been seeking any assistance throughout 17 months of my tenancy, until there was an issue with one of the bathrooms. The agent has been extremely unhelpful, I had to chase them to get any update, I never got the feeling that my query has been managed appropriately. I have escalated the issue to the Director, who was the only person speaking to me patiently and politely.
As a result, I have not been able to use the toiled for 1.5 months. I really hope I will never have to work with this agency again.
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I have been warned by friends ...
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1 Star Review
By : 'Ema'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : RH1
Mar 12, 2018
People found this helpful4
I have been warned by friends not to go to Choices but the reviews said otherwise. Well I can honestly say that the hell started after we signed the contract. First, they knew from the beginning that we have 2 cars, me and my 2 flatmates, they only gave us one gate key and no parking permits which... Read Full Review
Comments on Agent Fees
Fees way too high considering we had no help when we needed. They messed up with every chance they had and every time we had to pay.
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Ema said about Choices
Services : Letting( As a Tenant )Date: 12th Mar 2018
I have been warned by friends not to go to Choices but the reviews said otherwise. Well I can honestly say that the hell started after we signed the contract. First, they knew from the beginning that we have 2 cars, me and my 2 flatmates, they only gave us one gate key and no parking permits which resulted in both me and my flatmate getting a £100 fine for parking where we pay rent of £1200 for a 2 bedroom flat. We stayed with Choices for 11 months, had absolutely no support from them, they tried to get the holding deposit from us twice, my flatmate nearly paying that again while I was on holiday but I spotted it and when I called them they said it was a mistake. Worst part though was when after 1 year since we left, we get a letter from Council tax saying we owed £1300 after Choices said we stayed there until September when in fact we left the property at the end of May. When that was sorted, we had to wait one week for them to send an email with the confirmation that we did leave the property at the time we said, but obviously they didn't put the date we left, but instead they put a week extra to our contract. From nearly a £600 deposit per person, so £1800 deposit, all we got back was £45 each and that because we left a couch in the flat that wasn't there and apparently the removal cost for that was £400 which is complete nonsense. On top of that they finally deducted that holding deposit £500 again. This time we didn't say anything because we were finally happy to leave that agency behind. Ridiculously high rent, fees, no help whatsoever, customer service a joke.
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When I moved in to my flat I ...
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1 Star Review
By : 'AngryTenant'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : E14
Feb 16, 2018
People found this helpful6
When I moved in to my flat I was happy with the service I had been provided. Unfortunately, however, just before Christmas, someone in the area gained a leak. This person's leak is above my bathroom somewhere. The agent has been trying to tell me that until the leak's been fixed,... Read Full Review
Comments on Agent Fees
Bad considering the lack of support they've provided.
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AngryTenant said about Choices
Services : Letting( As a Tenant )Date: 16th Feb 2018
When I moved in to my flat I was happy with the service I had been provided. Unfortunately, however, just before Christmas, someone in the area gained a leak. This person's leak is above my bathroom somewhere. The agent has been trying to tell me that until the leak's been fixed, there's nothing they can do. Since just before Christmas, my bathroom has gone from an inanimate room with a minor drip to being perhaps another month away from sentience. The mould has been steadily building up, and while I would love to welcome this new creature, now named Dave, into my abode, I'm not sure we'll get on well as my eczema has returned. This estate agent has no interest in my well-being; rather it wants me to stay there quietly so it can collect its profit each month.
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Throughout my son's ...
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5 Star Review
Jade
By : 'Watsonian'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN1
Nov 9, 2017
People found this helpful0
Throughout my son's tenancy during his time at college in Brighton, Choices were professional, efficient and dealt with any queries promptly. I would like to give a specific mention to Jade Taylor whom I dealt with regarding the tenancy. As guarantor, there were occasions where I had queries... Read Full Review
Comments on Agent Fees
Not being of the the fee structure of other estate agents nor being resident in the locality I can't really comment.
Comments (0)Throughout my son's tenancy during his time at college in Brighton, Choices were professional, efficient and dealt with any queries promptly.
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Watsonian said about Choices
Services : Letting( As a Tenant )Date: 9th Nov 2017
Throughout my son's tenancy during his time at college in Brighton, Choices were professional, efficient and dealt with any queries promptly.
I would like to give a specific mention to Jade Taylor whom I dealt with regarding the tenancy. As guarantor, there were occasions where I had queries which required attention. I found Jade to be most helpful, professional and understanding. I would recommend Choices purely on her involvement and level of customer care.
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As a landlord I am not ...
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1 Star Review
By : 'Metronome'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BN1
Oct 18, 2017
People found this helpful9
As a landlord I am not impressed by Choices management of my property over the last two years. After Choices initial customer service, once the contract was signed, communication dried up, emails and phone calls were not responded to, and in the end I got really fed up with... Read Full Review
Comments on Agent Fees
Exorbitant. In my case, Choices company director emailed that the Office of Fair trading and The Property Ombudsman have asked Choices to agree a fair fee to release clients from the terms of their contract. However, in practice Choices have not set a standard fee for this option, and in my case the fee was exorbitant, but worth every penny as I am so relieved that I no longer have to deal with them.
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Metronome said about Choices
Services : Letting( As a Owner )Date: 18th Oct 2017
As a landlord I am not impressed by Choices management of my property over the last two years. After Choices initial customer service, once the contract was signed, communication dried up, emails and phone calls were not responded to, and in the end I got really fed up with them.
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Lucinda is very efficient, ...
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5 Star Review
By : 'Bernadine'
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : RH10
Oct 16, 2017
People found this helpful0
Lucinda is very efficient, fair, enthusiastic and reliable staff. I have been with choices with more than 10 years, I never seen anyone like her.She is an asset to... Read Full Review
Comments on Agent Fees
every penny we pay towards her wages is very with it.
Comments (0)Lucinda is very efficient, fair, enthusiastic and reliable staff.
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Bernadine said about Choices
Services : Letting( As a Owner )Date: 16th Oct 2017
Lucinda is very efficient, fair, enthusiastic and reliable staff.
I have been with choices with more than 10 years, I never seen anyone like her.She is an asset to Choices.
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I would steer clear of them ...
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1 Star Review
By : 'Wayne'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE1
Oct 12, 2017
People found this helpful3
I would steer clear of them in the future. Beware of them deducting for any false claim they can when you move out. Always inspect the Inventory Check-In and get a copy of it, and be sure to point out every little thing and have it included on it, or be charged on the way out! Also, I was misled... Read Full Review
Comments on Agent Fees
Fees were high
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Wayne said about Choices
Services : Letting( As a Tenant )Date: 12th Oct 2017
I would steer clear of them in the future. Beware of them deducting for any false claim they can when you move out. Always inspect the Inventory Check-In and get a copy of it, and be sure to point out every little thing and have it included on it, or be charged on the way out! Also, I was misled about bills when I moved into a room they were letting in a 3 bedroom property, suggesting that if one person didn't pay their bills to notify them and that I wouldn't be on the hook as the person paying the bills for the flat. Well, of course in the end I got stuck with some unpaid bills and Choices made every excuse in the book to not help out.
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Katie was polite,charming and ...
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5 Star Review
By : 'Prime'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CR0
Jul 17, 2017
People found this helpful0
Katie was polite,charming and easily accessible. If not instantly available, she always returned my calls. She is clearly very knowledgeable and was a pleasure to deal... Read Full Review
Comments (0)Katie was polite,charming and easily accessible. If not instantly available, she always returned my calls.
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Prime Properties (Surrey) Ltd said about Choices
Services : Letting( As a Owner )Date: 17th Jul 2017
Katie was polite,charming and easily accessible. If not instantly available, she always returned my calls.
She is clearly very knowledgeable and was a pleasure to deal with.
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Emma has been very responsive ...
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5 Star Review
By : 'Debra'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E11L
Jun 28, 2017
People found this helpful0
Emma has been very responsive and helpful with any problems we had in the flat! Maintenance was quick and all our queries were answered. Would definitely recommend... Read Full Review
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Debra said about Choices
Services : Letting( As a Tenant )Date: 28th Jun 2017
Emma has been very responsive and helpful with any problems we had in the flat! Maintenance was quick and all our queries were answered. Would definitely recommend her.
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I came across a situation ...
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5 Star Review
By : 'Great'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : CR0
Jun 15, 2017
People found this helpful0
I came across a situation where my tenants didn't pay rent and reluctant to clear arrears without any genuine reasons. I was put thru to Elle for advice to resolve and immediately I felt that I am talking to a professional who excel in legal matters and have natural ability to understand and feel... Read Full Review
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Great job done said about Choices
Services : Letting( As a Owner )Date: 15th Jun 2017
I came across a situation where my tenants didn't pay rent and reluctant to clear arrears without any genuine reasons. I was put thru to Elle for advice to resolve and immediately I felt that I am talking to a professional who excel in legal matters and have natural ability to understand and feel what customers are experiencing. Elle grasped the situation, explained very clearly by answering all questions and took prompt action to issue section 21 & 8 to my tenants. I found Elle a committed and dedicated professional with flair for customer services. Great job. Nadeem Shami
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Emma got to be one of the ...
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5 Star Review
By : 'KM'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
Jun 8, 2017
People found this helpful0
Emma got to be one of the best housing agents I've ever worked with. She's very soft spoken and goes by the ethos happy client, happy life. You guys must be lucky to have her on your... Read Full Review
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KM said about Choices
Services : Letting( As a Tenant )Date: 8th Jun 2017
Emma got to be one of the best housing agents I've ever worked with. She's very soft spoken and goes by the ethos happy client, happy life. You guys must be lucky to have her on your team..
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Professional, ...
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5 Star Review
By : 'Jacques'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : SE16
Jun 7, 2017
People found this helpful0
Professional, customer-focused and a nice person on top of it! I did not have that much experience with agents in UK before but it was a nice... Read Full Review
Comments (0)Professional, customer-focused and a nice person on top of it!
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Jacques said about Choices
Services : Letting( As a Tenant )Date: 7th Jun 2017
Professional, customer-focused and a nice person on top of it!
I did not have that much experience with agents in UK before but it was a nice one!
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This is a review for other ...
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1 Star Review
By : 'NoChoices'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : No
Postcode : CR0
Apr 24, 2017
People found this helpful7
This is a review for other Landlords thinking of using Choices in the Croydon area. DON'T. Read their Terms and Conditions. They take fees annually in advance, if your tenant moves out one month, two months after, they will not return any or part of the fees paid for the forthcoming year.... Read Full Review
Comments on Agent Fees
Prohibitive
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NoChoices said about Choices
Services : Letting( As a Owner )Date: 24th Apr 2017
This is a review for other Landlords thinking of using Choices in the Croydon area. DON'T. Read their Terms and Conditions. They take fees annually in advance, if your tenant moves out one month, two months after, they will not return any or part of the fees paid for the forthcoming year. Although the contract states that you can terminate when the tenant vacates, this will effectively cost between one month and up to 12 months annual fees + VAT depending on the commencement date and termination date. They will give a credit for what has been paid up front but only if you stay with Choices and they find you a new tenant. In effect, once you sign up with Choices you are tied in to an ongoing contract with them which is potentially expensive if you choose to use another agent or do something else with your property as fees are NON REFUNDABLE. There are plenty of other agents in the Croydon area who charge monthly fees which stop when the tenant vacates. Choices also charge additional fees for anything and everything even if you retain the same tenant.
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The service from the entire ...
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1 Star Review
By : 'Dissatisfied'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR5
Apr 11, 2017
People found this helpful3
The service from the entire office has been shambolic, timescales are never met and no one sees anything through. Customer service is not something that this organisation... Read Full Review
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Dissatisfied said about Choices
Services : Letting( As a Tenant )Date: 11th Apr 2017
The service from the entire office has been shambolic, timescales are never met and no one sees anything through. Customer service is not something that this organisation has.
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By : Katie Boyce
Apr 12, 2017I am very sorry you have been dissatisfied with any service received, our customers opinions are important to us. Please follow our complaints procedure or contact me directly on 01737783553 if I can ...
A very pleasant, friendly and ...
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5 Star Review
By : 'MSDay'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RH10
Mar 21, 2017
People found this helpful1
A very pleasant, friendly and helpful lady who is always polite and willing to help as much as she possibly... Read Full Review
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MSDay said about Choices
Services : Letting( As a Tenant )Date: 21st Mar 2017
A very pleasant, friendly and helpful lady who is always polite and willing to help as much as she possibly can.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10/31/2017, 8:47:32 AM by allAgents
