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Ilford, IG1

4.6/5, 244 Reviews
95% Recommended

94% sales valuation accuracy

95% sales fee satisfaction

Contact Us
Spencers is now Portico! After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services. Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our
Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service. Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart. As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance. If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch! Click here if you'd like to find out how much your property is currently worth in 60 seconds! We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
"AVOID THEM IF YOU CAN..."

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1 Star Review
UserName

Christos

By : 'S.'
Services : Letting(As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : IG5

Jun 25, 2020
People found this helpful2

AVOID THEM IF YOU CAN !!!!!! Agents promising allot of thinks before you sign a contract, when you put your signature it is hard to deal with them. When we moved out from rented property following all big list of rules we still waiting for our deposit back that nearly 3 moths still disputing ower £120. Short story how it happened: We moved in IG50HG house, the house was terrible state as owners just left the country, but before we signed contract we agreed with Portico letting agent, to we will organize cleaning services, rubbish removal service and we will do the painting in the house from our cost, we will keep all invoices and all that money will be deducted from our monthly rent. All was done how we agreed. We did not charge for house painting with was done. When the contract finished we left the house and all starts then, them trying to deduct money from the deposit for all of it!!! An agent with promised all to us ignoring us. And deposit people trying to find all silly bitts in the house with is wrong to avoid paying our deposit back! By them emails it looks like we moved into a just refurbished house with new kitchen and atc. and damaged it all in 6 months. So just avoid companies like that !!! I am including a couple of pictures state of the renting house via PORTICO before we moved in. I have got a lot of pictures before and after the contract finished. Like


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sale94%95.00%£132,500£555,000
    Areas covered
    • Chadwell Heath<br/>Barking</br>Dagenham
    • Gants Hill<br/>Barkingside<br/>Hainult<br/>Newbury
    • Ilford<br/>Seven Kings</br>Goodmayes
    Address

    Portico
    207 Cranbrook RoadIlford, Greater London
    IG1 4TD
    020 8518 5411

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Advertise on
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    • ?National Homes Network
    • ?Move With Us
    • allAgents Portal
    • ?OnTheMarket
    • Rightmove
    • Zoopla
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    Latest Properties

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    Portico Branches (View All 18)
    BRANCH ASSET
    I am happy with the service ...

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    5 Star Review
    UserName

    Kieran

    By : 'Donna'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : IG5

    Aug 1, 2022
    People found this helpful0

    I am happy with the service provided from portico and any maintenance that has been needed. I would like to thank Kieran who continues to be helpful and gets back to you quickly to resolve any... Read Full Review

    Comments (0)
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    Very professional and ...

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    5 Star Review
    UserName

    Sam

    By : 'James'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : E7

    Jun 28, 2021
    People found this helpful0

    Very professional and friendly service, easy to communicate with. Great bunch of lads especially in the sales department cheers to Sam and... Read Full Review

    Comments (0)
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    Very proactive group at ...

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    5 Star Review

    By : 'Sanjita'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : IG1

    Jun 28, 2021
    People found this helpful0

    Very proactive group at portico, they found me and helped sell my property when my old agent was being very slow with everything, Old school is the best... Read Full Review

    Comments (0)
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    WORST MOVING ...

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    1 Star Review

    By : 'DW'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : IG1

    May 11, 2021
    People found this helpful0

    Nice to know my landlords happy with this agency while his tenant is not. Where to begin... *deep breath* RightMove and Portico listed the rent as different amounts, only varying by &pound;5, fine. Once I was offered the property over the phone the price increased again by &pound;5 p/m... Read Full Review

    Comments (0)
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    AVOID THEM IF YOU CAN ...

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    1 Star Review
    UserName

    Christos

    By : 'S.'
    Services : Letting( As a Tenant )
    Rent PCM : £1500
    Would you recommend ? : No
    Postcode : IG5

    Jun 25, 2020
    People found this helpful2

    AVOID THEM IF YOU CAN !!!!!! Agents promising allot of thinks before you sign a contract, when you put your signature it is hard to deal with them. When we moved out from rented property following all big list of rules we still waiting for our deposit back that nearly 3 moths still disputing ower... Read Full Review


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    AVOID THEM IF YOU CAN !!!!!! ...

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    1 Star Review
    UserName

    Ken

    UserName

    Christos

    By : 'S.'
    Services : Letting( As a Tenant )
    Rent PCM : £1500
    Would you recommend ? : No
    Postcode : IG5

    Jun 25, 2020
    People found this helpful5

    AVOID THEM IF YOU CAN !!!!!! Agents promising allot of thinks before you sign a contract, when you put your signature it is hard to deal with them. When we moved out from rented property following all big list of rules we still waiting for our deposit back that nearly 3 moths still disputing ower ... Read Full Review


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    I lived in a Portico Managed ...

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    1 Star Review

    By : 'David'
    Services : Letting( As a Tenant )
    Rent PCM : £1350
    Would you recommend ? : No
    Postcode : IG5

    Nov 21, 2019
    People found this helpful2

    I lived in a Portico Managed property for a year and it was the worst time of my life. The issues started before we even moved in, where it took them 10 days to email over a form that we asked for every day during that period. The check-in inventory was also terrible - photos were clearly taken in... Read Full Review

    Comments (0)
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    Excellent ...

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    5 Star Review
    UserName

    Christos

    By : 'Lucy'
    Services : Letting( As a Tenant )
    Rent PCM : £1100
    Would you recommend ? : Yes
    Postcode : RM6,

    Feb 26, 2019
    People found this helpful0

    I don't usually leave reviews but after the professional service me and my boyfriend received from the team here In Ilford, I feel I needed to. Thank you very much to Christos for helping us find our first flat to rent in Romford he has been nothing but professional, friendly and helpful. I... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)
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    Pathetic ...

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    1 Star Review

    By : 'Ashwini'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : IG1

    Feb 12, 2019
    People found this helpful1

    Just dont waste your time and money in this agency. Not worth it! Neither they respond to your email , nor they pick up your call and answer. Our electric hob in kitchen isnot working from past 25 days. Even after our repeated attempts no one from Portico actually cares that we are out of home... Read Full Review

    Comments (0)
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    The worst ...

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    1 Star Review

    By : 'Vanessa'
    Services : Letting( As a Tenant )
    Rent PCM : £1250
    Would you recommend ? : No
    Postcode : E12

    Jan 29, 2019
    People found this helpful1

    They don&#039;t care about ANYTHING, they don&#039;t keep the CONRACT. If you have a problem, they don&#039;t pick up the phone, if you&#039;re lucky you can speak with someone but he will transfer your call with another department and like that, you just waste your time. They... Read Full Review

    Comments (1)
    Was this helpful?:

    By : Mrs Patel

    Feb 1, 2019

    I got confused before, but if you are renting in E12 you should speak to the forest gate team on 70 Woodgrange Road. I don't think Ilford office would deal with this. I hope this helps you... Mrs...

    Excellent ...

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    5 Star Review
    UserName

    Christos

    By : 'S.'
    Services : Letting( As a Owner )
    Rent PCM : £1250
    Would you recommend ? : Yes
    Postcode : IG1

    Dec 14, 2018
    People found this helpful0

    Very very happy with the service Portico Ilford provided. Ms Nina K and Mr Christos A didn&#039;t only find me a suitable tenant for my property they also kept me updated along the way with viewing feedback and once the tenant was found Mr Christos was in constant contact letting me know how... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)
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    Unprofessional and worst ...

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    1 Star Review

    By : 'Aishaa'
    Services : Letting( As a Prospective Landlord/Tenant )
    Rent PCM : £290
    Would you recommend ? : No
    Postcode : IG1

    Aug 29, 2018
    People found this helpful2

    Portico under branch manager ms nina kaur took holding deposit of £500 on 31 of july 2018 for two bed flat. Clearly mention that a family moving with two children under 6 kids before end of summer holidays. They lied the landlord about us and lied us about the landlord requirements. On 27th... Read Full Review


    Comments on Agent Fees

    very bad.

    Comments (0)
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    I would gladly work with Ken ...

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    5 Star Review

    By : 'Richard'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : IG1

    Feb 18, 2018
    People found this helpful0

    I would gladly work with Ken again in the future to purchase a property. Ken is very personable and clearly enjoys meeting clients and prospective buyers. I found him to be an honest and reliable person to work with to reach a deal with the seller. After my offer had been accepted, he ensured my... Read Full Review


    Comments on Agent Fees

    n/a

    Comments (0)
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    Thank You Aaqib Gondal for ...

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    5 Star Review

    By : 'H'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : IG11

    Feb 15, 2018
    People found this helpful0

    Thank You Aaqib Gondal for all your help! So professional and helpful with excellent customer service, would definitely recommend! Many... Read Full Review


    Comments on Agent Fees

    Good!

    Comments (0)
    Was this helpful?:
    Jo is very professional and ...

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    5 Star Review

    By : 'victor'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : IG1

    May 12, 2016
    People found this helpful0

    Jo is very professional and very helpful.She is always happy and smiling !Her knowledge is also excellent and answered all my concerns and... Read Full Review


    Comments on Agent Fees

    The fees are fair after all I buy up to a standard and not down to a price!

    Comments (0)
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    Recommend if you would like ...

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    1 Star Review

    By : 'Muhammed'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : IG1

    Apr 11, 2016
    People found this helpful7

    Recommend if you would like to be robbed. We were waiting for your deposit 3 months, they took 100 pounds of us just for cleaning dust from radiators (the check-up was a week after I handed the keys back so I am assuming he dust appear in this time). Would never recommend company like... Read Full Review

    Comments (0)
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    Gemma has been absolutely ...

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    5 Star Review

    By : 'CPhillips'
    Services : Letting( As a Owner )
    Rent PCM : £1630
    Would you recommend ? : Yes
    Postcode : IG2

    Apr 4, 2016
    People found this helpful2

    Gemma has been absolutely incredible to deal with over a few tricky issues with my rental property. Being an overseas landlord it's extremely important to feel that your property is in good hands and I definitely feel that way about Gemma. She is very helpful, responsive and goes above and beyond... Read Full Review

    Comments (0)
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    Spencer Properties the agents ...

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    5 Star Review

    By : 'Olachris'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : RM9

    Mar 28, 2016
    People found this helpful0

    Spencer Properties the agents working here are marvellous people. Their customer service support was very good. I will always recommend them. Many... Read Full Review


    What agent could do to change your mind?

    Good


    Comments on Agent Fees

    Good

    Comments (0)
    Was this helpful?:
    Gemma and Jo were very ...

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    5 Star Review

    By : 'K'
    Services : Letting( As a Tenant )
    Rent PCM : £800
    Would you recommend ? : Yes
    Postcode : IG1

    Mar 25, 2016
    People found this helpful0

    Gemma and Jo were very helpful and made the moving in process nice and easy for me. Would use the same agents... Read Full Review


    Comments on Agent Fees

    Reasonable fees, as expected.

    Comments (0)
    Was this helpful?:
    The service received was ...

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    5 Star Review

    By : 'Vicky'
    Services : Letting( As a Owner )
    Rent PCM : £950
    Would you recommend ? : Yes
    Postcode : IG6

    Mar 1, 2016
    People found this helpful0

    The service received was excellent, from start to finish everything explained clearly, and proceeds very quick and efficient, would definitely use again and recommend to... Read Full Review


    What agent could do to change your mind?

    Fees fair, worth the good service received.


    Comments on Agent Fees

    Fees fair, worth the good service received.

    Comments (0)
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    1 - 20 of 244 items
    No fees information available

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Hefina Holden (Associate Director) at hefina@spencersproperty.co.uk or telephone 020 8709 7730

    Last updated at 8/16/2019, 5:47:49 AM by allAgents

    Awards won by Portico, Ilford IG1 4TD