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Ilford, IG1
4.6/5, 244 Reviews
95% Recommended
94% sales valuation accuracy
95% sales fee satisfaction
Spencers is now Portico!
After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.
Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our
Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.
Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 94% | 95.00% | £132,500 | £555,000 |
Areas covered
- Chadwell Heath<br/>Barking</br>Dagenham
- Gants Hill<br/>Barkingside<br/>Hainult<br/>Newbury
- Ilford<br/>Seven Kings</br>Goodmayes
Address
Portico
207 Cranbrook Road, Ilford, Greater London
IG1 4TD
020 8518 5411
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Portico Branches (View All 18)
I am happy with the service ...
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5 Star Review
Kieran
By : 'Donna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG5
Aug 1, 2022
People found this helpful0
I am happy with the service provided from portico and any maintenance that has been needed. I would like to thank Kieran who continues to be helpful and gets back to you quickly to resolve any... Read Full Review
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Donna M said about Portico
Services : Letting( As a Tenant )Date: 1st Aug 2022
I am happy with the service provided from portico and any maintenance that has been needed. I would like to thank Kieran who continues to be helpful and gets back to you quickly to resolve any issues.
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Very professional and ...
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5 Star Review
Sam
By : 'James'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E7
Jun 28, 2021
People found this helpful0
Very professional and friendly service, easy to communicate with. Great bunch of lads especially in the sales department cheers to Sam and... Read Full Review
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James bishop said about Portico
Services : Sales( As a Buyer )Date: 28th Jun 2021
Very professional and friendly service, easy to communicate with. Great bunch of lads especially in the sales department cheers to Sam and Densel
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Very proactive group at ...
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5 Star Review
By : 'Sanjita'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IG1
Jun 28, 2021
People found this helpful0
Very proactive group at portico, they found me and helped sell my property when my old agent was being very slow with everything, Old school is the best... Read Full Review
Comments (0)Very proactive group at portico, they found me and helped sell my property when my old agent was being very slow with everything,
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Sanjita Khan said about Portico
Services : Sales( As a Vendor )Date: 28th Jun 2021
Very proactive group at portico, they found me and helped sell my property when my old agent was being very slow with everything,
Old school is the best way
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WORST MOVING ...
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1 Star Review
By : 'DW'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG1
May 11, 2021
People found this helpful0
Nice to know my landlords happy with this agency while his tenant is not. Where to begin... *deep breath* RightMove and Portico listed the rent as different amounts, only varying by £5, fine. Once I was offered the property over the phone the price increased again by £5 p/m... Read Full Review
Comments (0)Nice to know my landlords happy with this agency while his tenant is not. Where to begin... *deep breath*
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DW said about Portico
Services : Letting( As a Tenant )Date: 11th May 2021
Nice to know my landlords happy with this agency while his tenant is not. Where to begin... *deep breath*
RightMove and Portico listed the rent as different amounts, only varying by £5, fine. Once I was offered the property over the phone the price increased again by £5 p/m - weird. Portico then expected me to pay the full works (rather than the holding deposit) before SEEING let alone SIGNING a contract. They went on to tell me this is ‘normal’ and it’s a ‘standard agreement’ despite their website saying the polar opposite. Raising this then meant I had to wait for this to be relayed to HR to ‘see what they could do’. With 2 weeks ahead of my move-in Portico asked me to move in a day early, granted. That would have been a reasonable request if my boiler wasn’t broken for three days and the intercom actually worked. All of which should have been picked up on while carrying out the ‘Check In’ document. Beyond that, the property was advertised as furnished but no furniture was ever seen until hours AFTER i had moved in which turned out to be unsuitable. I had been vocal throughout and asked to preview on MULTIPLE occasions, each time the goalpost was moved. Day before my move I was told to collect keys five hours after the original set time ONLY because I was following up on furniture for the umpteenth time. No regard for my arrangements whatsoever and treated like an afterthought . Lewis, the agent that had shown me the property had told me this landlord had many properties so I could not understand why I couldn’t be shown furnishings from archive if they are all similar. Following all of these issues on a bank holiday might I add, I emailed the agent and the reply was literally a one liner, utter apathy. Days later, I visited the branch and spoke to the Manager Rash who seemed to nod and fathom but couldn’t even follow through on a simple callback. All of the furniture has been returned but they see no reason for the price to change down to their staffs negligence. They still stand by there being no actual remedy and there are still things left ignored. Only Lord knows who my Property Manager is now as I'm receiving emails from Walthamstow's branch despite being walking distance from Ilford's. Pathetic and unaccountable.
Advice: Be vigilant as my contract nor check in listed the property as “furnished”.
Credit to the Landlords handyman Tony, who is amazing and the only reason for the star (because 0 isn't an option). The only saving grace!
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AVOID THEM IF YOU CAN ...
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1 Star Review
Christos
By : 'S.'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : IG5
Jun 25, 2020
People found this helpful2
AVOID THEM IF YOU CAN !!!!!! Agents promising allot of thinks before you sign a contract, when you put your signature it is hard to deal with them. When we moved out from rented property following all big list of rules we still waiting for our deposit back that nearly 3 moths still disputing ower... Read Full Review
Attached Files
Comments (0)AVOID THEM IF YOU CAN !!!!!! Agents promising allot of thinks before you sign a contract, when you put your signature it is hard to deal with them. When we moved out from rented property following all big list of rules we still waiting for our deposit back that nearly 3 moths still disputing ower £120. Short story how it happened: We moved in IG50HG house, the house was terrible state as owners just left the country, but before we signed contract we agreed with Portico letting agent, to we will organize cleaning services, rubbish removal service and we will do the painting in the house from our cost, we will keep all invoices and all that money will be deducted from our monthly rent. All was done how we agreed. We did not charge for house painting with was done. When the contract finished we left the house and all starts then, them trying to deduct money from the deposit for all of it!!! An agent with promised all to us ignoring us. And deposit people trying to find all silly bitts in the house with is wrong to avoid paying our deposit back! By them emails it looks like we moved into a just refurbished house with new kitchen and atc. and damaged it all in 6 months. So just avoid companies like that !!! I am including a couple of pictures state of the renting house via PORTICO before we moved in. I have got a lot of pictures before and after the contract finished.
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S. Aurelijus said about Portico
Services : Letting( As a Tenant )Date: 25th Jun 2020
AVOID THEM IF YOU CAN !!!!!! Agents promising allot of thinks before you sign a contract, when you put your signature it is hard to deal with them. When we moved out from rented property following all big list of rules we still waiting for our deposit back that nearly 3 moths still disputing ower £120. Short story how it happened: We moved in IG50HG house, the house was terrible state as owners just left the country, but before we signed contract we agreed with Portico letting agent, to we will organize cleaning services, rubbish removal service and we will do the painting in the house from our cost, we will keep all invoices and all that money will be deducted from our monthly rent. All was done how we agreed. We did not charge for house painting with was done. When the contract finished we left the house and all starts then, them trying to deduct money from the deposit for all of it!!! An agent with promised all to us ignoring us. And deposit people trying to find all silly bitts in the house with is wrong to avoid paying our deposit back! By them emails it looks like we moved into a just refurbished house with new kitchen and atc. and damaged it all in 6 months. So just avoid companies like that !!! I am including a couple of pictures state of the renting house via PORTICO before we moved in. I have got a lot of pictures before and after the contract finished.
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AVOID THEM IF YOU CAN !!!!!! ...
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1 Star Review
Ken
Christos
By : 'S.'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : IG5
Jun 25, 2020
People found this helpful5
AVOID THEM IF YOU CAN !!!!!! Agents promising allot of thinks before you sign a contract, when you put your signature it is hard to deal with them. When we moved out from rented property following all big list of rules we still waiting for our deposit back that nearly 3 moths still disputing ower ... Read Full Review
Attached Files
Comments (0)AVOID THEM IF YOU CAN !!!!!!
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S. Aurelijus said about Portico
Services : Letting( As a Tenant )Date: 25th Jun 2020
AVOID THEM IF YOU CAN !!!!!!
Agents promising allot of thinks before you sign a contract, when you put your signature it is hard to deal with them. When we moved out from rented property following all big list of rules we still waiting for our deposit back that nearly 3 moths still disputing ower £120.
Short story how it happened:
We moved in IG50HG house, the house was terrible state as owners just left the country, but before we signed contract we agreed with Portico letting agent, to we will organize cleaning services, rubbish removal service and we will do the painting in the house from our cost, we will keep all invoices and all that money will be deducted from our monthly rent. All was done how we agreed.
We did not charge for house painting with was done.
When the contract finished we left the house and all starts then, them trying to deduct money from the deposit for all of it!!! An agent with promised all to us ignoring us. And deposit people trying to find all silly bitts in the house with is wrong to avoid paying our deposit back!
By them emails it looks like we moved into a just refurbished house with new kitchen and etc. and damaged it all in 6 months.
So just avoid companies like that !!!
I am including a couple of pictures state of the renting house via PORTICO before we moved in.
I have got a lot of pictures before and after the contract finished.
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I lived in a Portico Managed ...
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1 Star Review
By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : IG5
Nov 21, 2019
People found this helpful2
I lived in a Portico Managed property for a year and it was the worst time of my life. The issues started before we even moved in, where it took them 10 days to email over a form that we asked for every day during that period. The check-in inventory was also terrible - photos were clearly taken in... Read Full Review
Comments (0)I lived in a Portico Managed property for a year and it was the worst time of my life. The issues started before we even moved in, where it took them 10 days to email over a form that we asked for every day during that period. The check-in inventory was also terrible - photos were clearly taken in ways to avoid highlighting certain issues to the point where I had to effectively redo the entire inventory myself.
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David Hopson said about Portico
Services : Letting( As a Tenant )Date: 21st Nov 2019
I lived in a Portico Managed property for a year and it was the worst time of my life. The issues started before we even moved in, where it took them 10 days to email over a form that we asked for every day during that period. The check-in inventory was also terrible - photos were clearly taken in ways to avoid highlighting certain issues to the point where I had to effectively redo the entire inventory myself.
From there they practically ignored us. I would email about emergency issues such as windows not opening/shutting, heating going off (during -2 degree weather) and not coming back on and the publicly accessible garden door (garden has small wall anyone could jump) not locking properly and never get a response. At times this flouted the law, such as the heating during cold weather and windows (which are fire exists) which were completely sealed shut and impossible to open without a knife and time.
Once we did move out getting our deposit back was even worse. For a month after I asked for the check-out results and didn't get it until that point. When we did get it, it was not dated. Despite constantly asking to know what date the inventory was taken, they never did answer.
During the discussion about deposit deductions they also bought out a badly made and photocopied invoice stating the pre-tenancy clean was done the day after we moved in. This was not true as I was in the property the entire day and nobody outside of the tenants entered, meaning the invoice was either fake or incorrect.
Finally, no tenant was invited to the check-out, despite our tenancy agreement stating we would receive an invitation. And I would have definitely attended if I had gotten it, which could have avoided many issues as I'd have corrected them at the time.
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Excellent ...
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5 Star Review
Christos
By : 'Lucy'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : RM6,
Feb 26, 2019
People found this helpful0
I don't usually leave reviews but after the professional service me and my boyfriend received from the team here In Ilford, I feel I needed to. Thank you very much to Christos for helping us find our first flat to rent in Romford he has been nothing but professional, friendly and helpful. I... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Lucy said about Portico
Services : Letting( As a Tenant )Date: 26th Feb 2019
I don't usually leave reviews but after the professional service me and my boyfriend received from the team here In Ilford, I feel I needed to. Thank you very much to Christos for helping us find our first flat to rent in Romford he has been nothing but professional, friendly and helpful. I would highly recommend to all family and friends to use Portico, they've shown that all agents shouldn't have a bad name.
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Pathetic ...
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1 Star Review
By : 'Ashwini'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG1
Feb 12, 2019
People found this helpful1
Just dont waste your time and money in this agency. Not worth it! Neither they respond to your email , nor they pick up your call and answer. Our electric hob in kitchen isnot working from past 25 days. Even after our repeated attempts no one from Portico actually cares that we are out of home... Read Full Review
Comments (0)Just dont waste your time and money in this agency. Not worth it! Neither they respond to your email , nor they pick up your call and answer.
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Ashwini said about Portico
Services : Letting( As a Tenant )Date: 12th Feb 2019
Just dont waste your time and money in this agency. Not worth it! Neither they respond to your email , nor they pick up your call and answer.
Our electric hob in kitchen isnot working from past 25 days. Even after our repeated attempts no one from Portico actually cares that we are out of home cooked food all these days. They give lame excuses on providing the alternative solution too despite multiple request as we have 5 year old kid at home and cannot eat out everyday.
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The worst ...
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1 Star Review
By : 'Vanessa'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : E12
Jan 29, 2019
People found this helpful1
They don't care about ANYTHING, they don't keep the CONRACT. If you have a problem, they don't pick up the phone, if you're lucky you can speak with someone but he will transfer your call with another department and like that, you just waste your time. They... Read Full Review
Comments (1)They don't care about ANYTHING, they don't keep the CONRACT. If you have a problem, they don't pick up the phone, if you're lucky you can speak with someone but he will transfer your call with another department and like that, you just waste your time.
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Vanessa P Garcia said about Portico
Services : Letting( As a Tenant )Date: 29th Jan 2019
They don't care about ANYTHING, they don't keep the CONRACT. If you have a problem, they don't pick up the phone, if you're lucky you can speak with someone but he will transfer your call with another department and like that, you just waste your time.
They know the problem about this flat and they said, âI'll sent someone to fix itâ, but in the end no one comes and you have deal with all the issues.
The agency is not serious, I think none of them are.
The worst part of this is when you have small kids, living in a bad condition... that is quite sad. And they don't care, they just look for their interest not for the others.
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By : Mrs Patel
Feb 1, 2019I got confused before, but if you are renting in E12 you should speak to the forest gate team on 70 Woodgrange Road. I don't think Ilford office would deal with this. I hope this helps you... Mrs...
Excellent ...
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5 Star Review
Christos
By : 'S.'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : IG1
Dec 14, 2018
People found this helpful0
Very very happy with the service Portico Ilford provided. Ms Nina K and Mr Christos A didn't only find me a suitable tenant for my property they also kept me updated along the way with viewing feedback and once the tenant was found Mr Christos was in constant contact letting me know how... Read Full Review
Comments on Agent Fees
Good
Comments (0)Very very happy with the service Portico Ilford provided. Ms Nina K and Mr Christos A didn't only find me a suitable tenant for my property they also kept me updated along the way with viewing feedback and once the tenant was found Mr Christos was in constant contact letting me know how the referencing is going
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S. Shah said about Portico
Services : Letting( As a Owner )Date: 14th Dec 2018
Very very happy with the service Portico Ilford provided. Ms Nina K and Mr Christos A didn't only find me a suitable tenant for my property they also kept me updated along the way with viewing feedback and once the tenant was found Mr Christos was in constant contact letting me know how the referencing is going
They are very professional and helpful, not only that... they were personalable which really made me feel relaxed along the way.
Have no doubt about using this team.
Thanks guys
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Unprofessional and worst ...
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1 Star Review
By : 'Aishaa'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £290
Would you recommend ? : No
Postcode : IG1
Aug 29, 2018
People found this helpful2
Portico under branch manager ms nina kaur took holding deposit of £500 on 31 of july 2018 for two bed flat. Clearly mention that a family moving with two children under 6 kids before end of summer holidays. They lied the landlord about us and lied us about the landlord requirements. On 27th... Read Full Review
Comments on Agent Fees
very bad.
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Aishaa said about Portico
Services : Letting( As a Prospective Landlord/Tenant )Date: 29th Aug 2018
Portico under branch manager ms nina kaur took holding deposit of £500 on 31 of july 2018 for two bed flat. Clearly mention that a family moving with two children under 6 kids before end of summer holidays. They lied the landlord about us and lied us about the landlord requirements. On 27th august after seeing the property from outside we met the landlord n found out the truth. The landlord was also shocked as well when told him we are moving in 3 days . he has been told different story that a single person moving in two bed flat . now after a month they told us that house is gone . and still holding out deposit. Next. Day another agent from the same office calls us n tells us another property to make up the loss .as he wasted our time but when buna finds out . she said no to us. Because she's been told off by the first landlord for not telling the truth to both the parties. I think its highly unprofessional and waste of time.
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I would gladly work with Ken ...
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5 Star Review
By : 'Richard'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IG1
Feb 18, 2018
People found this helpful0
I would gladly work with Ken again in the future to purchase a property. Ken is very personable and clearly enjoys meeting clients and prospective buyers. I found him to be an honest and reliable person to work with to reach a deal with the seller. After my offer had been accepted, he ensured my... Read Full Review
Comments on Agent Fees
n/a
Comments (0)I would gladly work with Ken again in the future to purchase a property.
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Richard said about Portico
Services : Sales( As a Buyer )Date: 18th Feb 2018
I would gladly work with Ken again in the future to purchase a property.
Ken is very personable and clearly enjoys meeting clients and prospective buyers. I found him to be an honest and reliable person to work with to reach a deal with the seller. After my offer had been accepted, he ensured my requests for further information concerning the property were quickly addressed. He was also proactive in keeping me updated throughout the sales process.
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Thank You Aaqib Gondal for ...
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5 Star Review
By : 'H'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG11
Feb 15, 2018
People found this helpful0
Thank You Aaqib Gondal for all your help! So professional and helpful with excellent customer service, would definitely recommend! Many... Read Full Review
Comments on Agent Fees
Good!
Comments (0)Was this helpful?:
H Abdelruhman said about Portico
Services : Letting( As a Tenant )Date: 15th Feb 2018
Thank You Aaqib Gondal for all your help! So professional and helpful with excellent customer service, would definitely recommend! Many thanks!
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Jo is very professional and ...
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5 Star Review
By : 'victor'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG1
May 12, 2016
People found this helpful0
Jo is very professional and very helpful.She is always happy and smiling !Her knowledge is also excellent and answered all my concerns and... Read Full Review
Comments on Agent Fees
The fees are fair after all I buy up to a standard and not down to a price!
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victor singh said about Portico
Services : Letting( As a Owner )Date: 12th May 2016
Jo is very professional and very helpful.She is always happy and smiling !Her knowledge is also excellent and answered all my concerns and questions
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Recommend if you would like ...
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1 Star Review
By : 'Muhammed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG1
Apr 11, 2016
People found this helpful7
Recommend if you would like to be robbed. We were waiting for your deposit 3 months, they took 100 pounds of us just for cleaning dust from radiators (the check-up was a week after I handed the keys back so I am assuming he dust appear in this time). Would never recommend company like... Read Full Review
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Muhammed said about Portico
Services : Letting( As a Tenant )Date: 11th Apr 2016
Recommend if you would like to be robbed. We were waiting for your deposit 3 months, they took 100 pounds of us just for cleaning dust from radiators (the check-up was a week after I handed the keys back so I am assuming he dust appear in this time). Would never recommend company like this.
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Gemma has been absolutely ...
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5 Star Review
By : 'CPhillips'
Services : Letting( As a Owner )
Rent PCM : £1630
Would you recommend ? : Yes
Postcode : IG2
Apr 4, 2016
People found this helpful2
Gemma has been absolutely incredible to deal with over a few tricky issues with my rental property. Being an overseas landlord it's extremely important to feel that your property is in good hands and I definitely feel that way about Gemma. She is very helpful, responsive and goes above and beyond... Read Full Review
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CPhillips said about Portico
Services : Letting( As a Owner )Date: 4th Apr 2016
Gemma has been absolutely incredible to deal with over a few tricky issues with my rental property. Being an overseas landlord it's extremely important to feel that your property is in good hands and I definitely feel that way about Gemma. She is very helpful, responsive and goes above and beyond to help with any issue. Thank you Gemma! You're the best!
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Spencer Properties the agents ...
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5 Star Review
By : 'Olachris'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RM9
Mar 28, 2016
People found this helpful0
Spencer Properties the agents working here are marvellous people. Their customer service support was very good. I will always recommend them. Many... Read Full Review
What agent could do to change your mind?
Good
Comments on Agent Fees
Good
Comments (0)Spencer Properties the agents working here are marvellous people. Their customer service support was very good. I will always recommend them.
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Olachris said about Portico
Services : Letting( As a Tenant )Date: 28th Mar 2016
Spencer Properties the agents working here are marvellous people. Their customer service support was very good. I will always recommend them.
Many thanks.
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Gemma and Jo were very ...
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5 Star Review
By : 'K'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : IG1
Mar 25, 2016
People found this helpful0
Gemma and Jo were very helpful and made the moving in process nice and easy for me. Would use the same agents... Read Full Review
Comments on Agent Fees
Reasonable fees, as expected.
Comments (0)Was this helpful?:
K Daniels said about Portico
Services : Letting( As a Tenant )Date: 25th Mar 2016
Gemma and Jo were very helpful and made the moving in process nice and easy for me. Would use the same agents again.
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The service received was ...
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5 Star Review
By : 'Vicky'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : IG6
Mar 1, 2016
People found this helpful0
The service received was excellent, from start to finish everything explained clearly, and proceeds very quick and efficient, would definitely use again and recommend to... Read Full Review
What agent could do to change your mind?
Fees fair, worth the good service received.
Comments on Agent Fees
Fees fair, worth the good service received.
Comments (0)Was this helpful?:
Vicky said about Portico
Services : Letting( As a Owner )Date: 1st Mar 2016
The service received was excellent, from start to finish everything explained clearly, and proceeds very quick and efficient, would definitely use again and recommend to others
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Hefina Holden (Associate Director) at hefina@spencersproperty.co.uk or telephone 020 8709 7730
Last updated at 8/16/2019, 5:47:49 AM by allAgents
