The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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3/5, 26 Reviews
54% Recommended
71% sales valuation accuracy
75% letting valuation accuracy
86% sales fee satisfaction
69% letting fee satisfaction
Martin
By : 'Sally'
Services : Sales(As a Vendor)
Sold price : £915000
Would you recommend ? : Yes
Postcode : TW12
Martin English was amazing! He was so interested in my property and really took note of everything I said about the benefits and features. It truly felt like he was invested in doing the best possible job. He’s warm, approachable and genuine. I couldn’t recommend him highly enough!
By : Sarah Tranter
Dec 1, 2020Dear Sally, Thank you for your five star review. I am pleased to hear that you have had a great experience with Martin and will ensure that your comments are passed onto both Martin and his Manager. Kind regards, Sarah Tranter
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 71% | 86% | £180,000 | £915,000 |
Lettings | 75% | 69% | £880 | £1,800 |
Dexters
93 Station Road, hampton, Greater London
TW12 2BD
020 8255 7777, 020 8255 8899
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Jess
By : 'Ed'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW13
Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you... Read Full Review
By : 'Mike'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : TW12
Modern theives, I haven't viewed the property, I havent sign any aggrement, I havent sign any forms but they widraw £430 they said its their payment for wasting their time. They sold my personal information to a bad not reputable with bad reviews third party... Read Full Review
By : Lucy
Jul 11, 2024Dear Mike, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further ...
Sarah
By : 'Lavinia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW16
This is my first time using Dexters. We are locating back to Surrey from the USA and both Sarah & Hannah have been wonderful in helping us achieve this. Prompt replies, polite, very helpful, they made our move possible, eternally grateful. I would recommend them to anyone moving or renting ... Read Full Review
By : Evie Fisher
Jul 26, 2021Dear Lavinia. We are pleased to read you received a five star service from Sarah and Hannah in our Hampton office. The team will be thrilled to read your review and we hope that we can assist you...
Martin
By : 'Sally'
Services : Sales( As a Vendor )
Sold price : £915000
Would you recommend ? : Yes
Postcode : TW12
Martin English was amazing! He was so interested in my property and really took note of everything I said about the benefits and features. It truly felt like he was invested in doing the best possible job. He’s warm, approachable and genuine. I couldn’t recommend him highly... Read Full Review
By : Sarah Tranter
Dec 1, 2020Dear Sally, Thank you for your five star review. I am pleased to hear that you have had a great experience with Martin and will ensure that your comments are passed onto both Martin and his Manager....
By : 'Ben'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TW3
I have used them as my property Managing agents for years and whilst keen to profiteer out of maintenance issues were otherwise not bad; until I asked them to assist another Estate Agent by giving them access to market my property (Dexters wanted excessive sales marketing fees and were not to be... Read Full Review
Joanna
By : 'Samvel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW16
Highly recommend these agents. Always very professional and ready to help however they can. Matt Brooks and Joanna Dear in particular have been amazing with us and we couldn't be happier with... Read Full Review
By : 'Gill'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : KT8
Dexters kept in touch with me weekly regarding the letting of my property and have dealt with my queries in a professional, friendly manner. Daniel, Megan, Rob and Tobi have been a pleasure to deal with. I would recommend Dexters... Read Full Review
Fees appropriate to the level of service given
By : 'Tenant'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : TW12
Nasty, money grabbing and greedy estate agents I would never ever use them again. I rented a property through them last year. It was a fixed 2 year contract. They asked me to break the contract as the landlord was going through some "personal" stuff. In good faith, I agreed to it. The... Read Full Review
Agent fees is okay.
By : Marilyn
Feb 12, 2018Dear Sir/Madam, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more ...
By : 'The'
Services : Sales( As a Vendor )
Sold price : £850000
Would you recommend ? : Yes
Postcode : TW12
We sold and bought through Dexters. During the whole process we felt supported, listened to and well informed. Our emails were always answered and our phone calls returned swiftly. The staff worked very hard and as a team, fully communicating with each other. Which is extremely reassuring when... Read Full Review
We managed to negotiate a rate that was somewhere in the middle.
By : Marilyn
Oct 17, 2017Dear The Clarks, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as...
Craig
By : 'Susan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW12
We have been with Dexters for a number of years now and we are very pleased with their service. They take care of the property and the required repairs and ensure that the rent is paid on time! Craig only recently became our Account Manager, and find him very helpful and a pleasure to deal with.... Read Full Review
Our fees are good.
By : Marilyn
Jun 30, 2017Dear Susan, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you ...
Craig
By : 'Mark'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW12
I have been letting with Dexters since 2004 and my property has not been empty for one day. the Management team look after the property extremely well and keep me well informed. my only complaint is that for the first 10 years my property managers remained the same but in the last 4 years I have... Read Full Review
The Fees for letting are pretty standard
By : Marilyn
Jun 27, 2017Dear Mark, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you...
Craig
By : 'Andy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW16
Craig manages our property on our behalf whilst we live overseas in Singapore. With the distance and time difference its important for us to have a reliable manager that delivers the excellent service that craig does. he is prompt to reply to questions and emails and handles and relays tenants... Read Full Review
By : Marilyn
Jun 23, 2017Dear Andy, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the ...
Craig
By : 'Kathleen'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW16
It is my pleasure to evaluate Craig Cox's performance as property manager of 98 Thames Street, Sunbury-on-Thames. Since I am the owner of this property living in the USA, it is essential that I have a reliable and dependable manager in the UK. I am happy to report that Craig has successfully... Read Full Review
This agent's fees are satisfactory.
Craig
By : 'Marcus'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : TW12
Renting our property through Dexters has proven to be the right decision. We've had great tenants, received the rent promptly each month and have been kept informed of any repairs and upkeep needed and these have been dealt with by local tradesmen organized by Dexters. Craig Cox has been an... Read Full Review
By : Marilyn
Jun 6, 2017Dear Marcus, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like...
By : 'Priory_Girl'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW12
I cannot thank the staff at Dexters in Hampton enough! We were struggling to sell our home in the area for a matter of months until we received some mail regarding 'a fresh approach' and, I couldn't stress enough, how well their approach worked! They managed to find us a buyer within 10 days of... Read Full Review
good
By : Marilyn
Nov 30, 2016Dear Madam, Thank you for taking the time to leave your review regarding our Hampton Office. We are pleased to hear that our five star service achieved you a successful sale. We pride...
Abigail
By : 'Sarah-Jane'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW12
I made the decision to put my house on the market earlier in the year and asked a number of the most popular local agents over to give me a valuation. I received a number of prices, some reaching ridiculous levels, but decided Dexters seemed the most reliable after giving lots of evidence to... Read Full Review
For the work and hours they put in it's money well spent!
By : Marilyn
Nov 30, 2016Dear Sarah-Jane, Thank for you for taking the time to leave your review regarding our Hampton office. We are very happy to hear that Abigail and her team achieved you a successful sale. We...
Oliver
By : 'Dan'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £810000
Would you recommend ? : No
Postcode : TW12
We are selling our home and what was promised before we signed the agreement and what is being delivered is chalk and cheese. Beware this group as they are bottom feeders and sell only on price. The Director, Abigail Mailk also has a bad memory on what was said before we signed up! Caveat... Read Full Review
ok, we paid a premium, but definitely not a quality service.
By : 'AngryWithTheAgent'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW1
I would give a minus if I could. The agent treated the tenant like nothing. We had an issue with the light bulb in the bedroom that could not be changed. I wrote an email a month ago to the agent who was dealing with us. He totally ignored the email for weeks a month. Then I posted an general email ... Read Full Review
Just like other agency. But totally not worth the money.
By : Marilyn
Nov 18, 2016Dear Sir/Madam, Thank you for your feedback and I am sorry to hear you have not been happy with the service provided. If you could email me directly with further information at...
By : 'Alimans'
Services : Letting( As a Tenant )
Rent PCM : £13
Would you recommend ? : No
Postcode : TW16
These agents are utterly appalling, i advise you stay well clear and i agree they are all out for the landlord in every way. We recently checked out of a property they were supposingly managing which was filthy, very poorly decorated, we lived there 3 years and left if spotless and decorated... Read Full Review
Bad
Bad
By : Marilyn
Mar 31, 2016Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters Hampton Lettings branch, which is part of the Thamesview group. I am head of Customer...
Kieran
By : 'Alan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : KT89
He failed to organise a cleaner to clean the bathroom and my daughter Caroline could not sleep at the flat as the toilet was a disgusting mess, he couldn't care less about the situation and merely said the cleaners will come tomorow, this guy is not fit to do the job that he is being paid... Read Full Review
The agent failed to have the bathroom cleaned and the toilet was a disgusting mess, my daughter is trying to get an emergency plumber to change the toilet seat
By : Marilyn
Aug 7, 2015Dear Mr Howard I hope that having contacted us directly regarding this matter and, although we appreciate it was not a good start to the tenancy, that you felt this matter was dealt with to your...