Poor service. Was a Landlord last years with this awful company. Money never paid to me on time. I called several times to speak to the owner as I was advised he pay rent but he never called back. I hear from other landlords that used this dreadful agency that owner is some angry man who... Read Full Review

Rude. Worst agent. Unhelpful. Should be ashamed of how rude and disgusting their behaviour is. Man there with beard is nasty and... Read Full Review

Horrendous agent. Fail to look after my property or deal with any issues. Gave a ridiculously high quote for one job without bothering to obtain a second quote. Also extremely rude over the... Read Full Review

My family left the rental property some time back and the agent will not return our deposit. We spoke to landlord directly who emailed the agent clear instructions to return our deposit but still the agent ignores such instructions. Agent ignores emails and phone calls and looks like they are... Read Full Review

I had an amazing experience with Ellis and Co Harrow. I started renting with them in 2011, since then they were looking after me extremely well. When I had boiler broken they sorted everything in couple of days. When my landlord decided to sell house where I was living they found me straight away... Read Full Review

Waste of money. We pay for a management service but always end up dealing with the problems as the agent ignores everything. Our tenants have told us many times about problems they report to agency but I have to end up organising repairs myself even though the agency takes a management fee every... Read Full Review

I have been renting my house out through this agency and rarely receive my rent on time. Every month I have to remind them to send it and it arrives 10 days late if i am lucky. I have complained so much about this but it gets ignored. I have my own bills to pay but have to wait til Ellis &... Read Full Review

Staff and owner* are useless and never help anyone. They're just happy to charge and charge for a invisible service. Never reply to phone or emails. Stay... Read Full Review

Worst agency ever. They are not saying from the beginning which are the terms and conditions and when you running the process then they present you their ”rules”. Don't trust... Read Full Review

A incompetent and stupid agency. Their supplied plumber caused water flooding to both my property and downstairs property. They attempted to use the SAME plumber to fix the problem again which did not fix the leaking pipe. They don't quality assure their suppliers. Then attempted to... Read Full Review

ellis and co in harrow extremely professional.we viewed a bhk with ray who was extremely helpful in asking landlord to agree to rent to my family.we moved in nice and quick with no problems.we found issues in the property soon and reported them to agent.their manager dan Vincent took over and all... Read Full Review

Do NOT use this agency. They are horrifically rude, inept and an all round disappointment. The staff do not answer their phone, the property manager never returned phone calls or got back to me when issues arose within the property. I'm not sure what the point of them was, they did nothing ... Read Full Review

Ellis & Co (and their agent Bilal in particular) were extremely helpful throughout the whole process, so much so in fact that it took me just 24h to find a suitable property and complete most of the paperwork. Overall very satisfied with their... Read Full Review

Rakesh has provided outstanding service regarding the selling of of a property in the family. Some complex situations have arisen whereby Rakesh has demonstrated a really professional sensitivity and willingness to help. Rakesh has boundless energy and works very efficiently and cheerfully.... Read Full Review

I've been very impressed and happy with her service , she does all paperwork very easy and responsible , very reliable person !!! Definitely will recommend the agent and agency as well... Read Full Review

I am very happy with the service provided by Bogdana. She understood perfectly our needs and the kind of property we were looking for and thanks to her is that we are renting the perfect place for us. She was friendly, very diligent, helpful and always willing to answer our... Read Full Review

I had an excellent service from Bogdana Budianu. Very professional, very efficient and always polite and helpful. Tenants have also been very pleased with the professionalism she has showed. I have no hesitation in recommending... Read Full Review

Over the last 10 years ellis n Co have always been professional, efficient and helpful when finding tenants for my property. I recently had some dealings with Elaine which were all very positive. Would definately recommend these... Read Full Review

Having placed our rental flat with 3 agents, Ray and the team at Ellis were the proactive team, visited the flat immediately, arranged lots of viewings, and got us a good tenant ready to move in. Communication was good, and the process to reference check was... Read Full Review

As a first time landlord, Bogdana took the time to take me through all the details of renting and ensured that i was comfortable with the... Read Full Review