The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 207 Reviews
97% Recommended
98% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
98% letting fee satisfaction
Ian
Desmond
By : 'Annabel'
Services : Land & New Homes()
Sold price : £540000
Would you recommend ? : Yes
Postcode : GU27
We've recently purchased a house through the Haslemere branch and the service has been fantastic. From the first viewing to completion Ian & Des kept us informed and assisted in a professional and timely manner. Their local knowledge on our particular purchase was essential to getting the deal over the line and I'm thankful for their efforts. Highly recommend.
By : Tim B
Feb 3, 2022What a super review of Ian and Des and your experience of working with them during your recent house move, thank you very much. I hope you are delighted with your new home and will be very happy there, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards
Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 3/14/2017, 4:07:32 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 98% | 100% | £39,500 | £5,600,000 |
Lettings | 100% | 98% | £650 | £1,895 |
Warren Powell Richards
32 High Street, Haslemere, Surrey
GU27 2HJ
01428 656596
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Ian
By : 'Per'
Services : Letting( As a Owner )
Rent PCM : £310000
Would you recommend ? : Yes
Postcode : GU27
Great service very helpful I would definitely recommend them Very... Read Full Review
Jack
By : 'Charlotte'
Services : Letting( As a Owner )
Rent PCM : £18100
Would you recommend ? : Yes
Postcode : GU29
We engaged WPR in Haslemere to manage the letting of our apartment. In short, with Jack Marvin managing everything, the service provided was excellent. He was tremendously helpful and worked well with our tenant too. The letting over the months was trouble free as a... Read Full Review
By : Tim B
May 30, 2024Thank you very much for entrusting us at WPR to act as your letting agent and for taking the time to post your kind review featuring Jack who heads up the Haslemere Lettings Team. We are very...
Ian
By : 'Devon'
Services : Sales( As a Buyer )
Sold price : £1350000
Would you recommend ? : Yes
Postcode : GU27
Our purchase through WPR became complicated due to unexpected work being needed on the house. Negotiations to allow the transaction to progress were handled sensitively and a practical way forward for all parties was... Read Full Review
By : Tim B
Oct 26, 2023It’s good to hear that Ian who heads up WPR Haslemere was able to get you a good outcome in your home move and very kind of you to have shared your experience me working with the WPR Haslemere...
Ian
By : 'Duncan'
Services : Sales( As a Buyer )
Sold price : £475000
Would you recommend ? : Yes
Postcode : GU27
Ian and Team provided first class service and support in my search for a new home. Ever professional and very helpful throughout making the whole process straight forward and stress free. Highly... Read Full Review
By : Tim B
Oct 31, 2022Many thanks for your supportive words and recommendation of Ian and his colleagues at WPR Haslemere. It's very much appreciated but most of all I hope you are delighted with your new home and will...
Desmond
By : 'Linden'
Services : Sales( As a Vendor )
Sold price : £275000
Would you recommend ? : Yes
Postcode : GU27
Thanks to Desmond Parker at WPR I obtained a suitable buyer very quickly. Everything was made easy for me, so I didn’t have to worry. Desmond conducted the purchase with the utmost discretion, professionalism and courtesy to all parties. It was the same with everyone else at WPR. My... Read Full Review
By : Tim B
Aug 17, 2022Many thanks for taking the time to share you thoughts on working with Des and his colleagues at WPR Haslemere. It's great to hear that he managed to make the selling process easy as possible, after ...
Desmond
Ian
By : 'Marelene'
Services : Sales( As a Vendor )
Sold price : £1500000
Would you recommend ? : Yes
Postcode : GU30
We received first class service from WPR. Desmond Parker and Ian Gough went above and beyond with the sale of our property. Excellent communication and an in depth knowledge of the market resulted in a seamless, worry free, sale. I am truly indebted to these two individuals and indeed WPR as... Read Full Review
By : Tim B
Aug 4, 2022Thank you for taking the time to write such a glowing review of my colleagues Ian and Des and for picking WPR Haslemere from the masses to act as your estate agents. We are very appreciative and...
Desmond
Ian
By : 'Ian'
Services : Sales( As a Vendor )
Sold price : £1500000
Would you recommend ? : Yes
Postcode : GU30
I found that WPR provided an excellent, personal and professional service. The communication was excellent throughout the entire sales process and I felt very well looked after by both Desmond Parker and Ian Gough. Their knowledge of the market was first class and they managed to market the... Read Full Review
By : Tim B
Aug 4, 2022What a kind review of my colleagues Ian and Des at WPR Haslemere, it's very kind of you and we are very appreciative. Thank you also for picking us at WPR to act as your agent. Regards and best...
Desmond
By : 'Jenny'
Services : Sales( As a Vendor )
Sold price : £660000
Would you recommend ? : Yes
Postcode : GU27
wpr have always kept us informed of proceedings during our sale. They are very professional and efficient. They have guided us through stressful situations and are always responsive to emails and telephone... Read Full Review
By : Tim B
Jul 27, 2022Hello and many thanks for taking the time to write your 5 star review and recommendation of Des in our WPR team at Haslemere and thank you too for picking us from the crowds to act as your agent, we...
By : '2022'
Services : Sales( As a Buyer )
Sold price : £500000
Would you recommend ? : Yes
Postcode : GU27
Really excellent service provided by James Lowing at WPR. James has always gone that extra mile to make sure the purchase went through as smoothly as possible, answering all queries swiftly and agreeing to our many requests for viewings! James is both very professional and also a lovely person, you ... Read Full Review
By : Tim B
Jul 11, 2022Thank you for the super 5 star review of James at WPR Haslemere. It’s good of you to have shared you thoughts and much appreciated. I hope you are delighted with your new home and will be...
Desmond
By : 'Brian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU27
Many thanks to James and the Warren Powell and the team, they did a really good job of getting the flat sold and achieved above asking... Read Full Review
By : Tim B
Jun 20, 2022Thank you for taking the time to write you review featuring James and Desmond and also for awarding us with 5 stars and of course for picking us at WPR to act as your agent in the first place. I'm...
By : 'Will'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU27
James was very engaged and professional, staying on top of the process throughout to make sure people where communicating effectively even when those parties didn't seem to want to share at times. I really appreciate the time and effort he put in to make sure that the sale went... Read Full Review
By : Tim B
Jun 13, 2022Thank you very much for taking the time to share your thoughts on working with James at WPR Haslemere and also for picking us at WPR for the crowds to act as your estate agents. I'm delighted that...
Ian
By : 'Christopher'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU27
Warren Powell Richards has been acting for the owners of the property we are buying. Ian Gough, who runs the branch in Haslemere, was the person involved in the transaction. Since having offered to buy the property in February, Ian has been very helpful, friendly and professional with us ever... Read Full Review
By : Tim B
May 25, 2022Hello and thank you very much for your 5 star review featuring Ian who heads up the WPR team in Haslemere. We hope you love your new home and will be very happy there. Regards and best wishes, Tim...
By : 'Jay'
Services : Sales( As a Buyer )
Sold price : £250000
Would you recommend ? : Yes
Postcode : GU27
James went above and beyond to assist with my purchase of the property. He was always contactable and did his best to resolve any issues as quickly as he could. I have no hesitancy in recommending the Haselmere branch of WPR to anyone. 5 Star service Thanks James... Read Full Review
By : Tim B
May 17, 2022Hello and thank you very much for the review of James and the team at WPR Haslemere. We are very grateful to you for sharing your experience and hope you are very happy with your new home. Very...
Ian
By : 'Sara'
Services : Sales( As a Vendor )
Sold price : £212500
Would you recommend ? : Yes
Postcode : GU27
Absolutely amazing! So glad I went with James and Ian at WP. They have been astounding all the way through the sale of my property. Professional. Friendly and kept me informed all the way though the process!... Read Full Review
By : Tim B
May 11, 2022What a super review, thank you very much indeed for posting such a glowing review, we are very appreciative and wish you all the very best for the future. Regards and best wishes, Tim B, Senior...
By : 'Jonathan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU27
James and his colleagues were great to deal with from the first viewing right through to the tricky final details of the purchase. Would recommend them when looking for a... Read Full Review
By : Tim B
May 11, 2022Hello and many thanks for the 5 star review featuring James at WPR Haslemere, we are very grateful to you and hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior...
By : 'Mrs'
Services : Sales( As a Buyer )
Sold price : £165000
Would you recommend ? : Yes
Postcode : GU30
Superb Service James was very patient and efficient. Nothing was too much trouble for him. He dealt with sensitive issues and supported my Father (aged 89) with his purchase of Candleford Gate. We are very grateful to him. We would have no hesitation in recommending him and Warren... Read Full Review
By : Tim B
May 6, 2022Thank you very much indeed for your kind words regarding James at WPR Haslemere, we really appreciate you taking the time to share your thoughts. I hope your father will be very happy in his new...
Ian
By : 'Stuart'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU27
I can honestly say that our purchase with Warren Powell-Richards in Haslemere has been the smoothest property transaction of my life! Ian was our main point of contact, and he and the team were a pleasure to deal with. We found Ian’s sincerity and hands-off approach refreshing during... Read Full Review
By : Tim B
Mar 24, 2022Thank you very much indeed for sharing your experience of purchasing a home through WPR Haslemere and in particular your dealings with Ian who heads up the Haslemere WPR Team. We are very...
Desmond
By : 'Fiona'
Services : Sales( As a Vendor )
Sold price : £845
Would you recommend ? : Yes
Postcode : GU27
Fantastic service from Desmond and the Team in Haslemere. Desmond was our first choice when we first met him. Great local knowledge, excellent open day and smooth... Read Full Review
By : Tim B
Mar 7, 2022Thank you very much for sharing your thoughts on on working with Des at WPR Haslemere and for picking Des and the team at WPR to act as your agent. We are very grateful to you and appreciated both...
Ian
Desmond
By : 'Annabel'
Services : Land & New Homes
Sold price : £540000
Would you recommend ? : Yes
Postcode : GU27
We've recently purchased a house through the Haslemere branch and the service has been fantastic. From the first viewing to completion Ian & Des kept us informed and assisted in a professional and timely manner. Their local knowledge on our particular purchase was essential to getting the ... Read Full Review
By : Tim B
Feb 3, 2022What a super review of Ian and Des and your experience of working with them during your recent house move, thank you very much. I hope you are delighted with your new home and will be very happy...
Desmond
By : 'James'
Services : Sales( As a Vendor )
Sold price : £352500
Would you recommend ? : Yes
Postcode : GU27
Exceptional service by our agents Des and James at Warren Powell Richards. Both were knowledgeable, friendly and assisted us the entire way through a protracted sale. Highly... Read Full Review
By : Tim B
Feb 1, 2022Thank you for taking the time to share you thoughts on working with James, Des and the team at WPR Haslemere also for picking us at WPR from the crowds to act as your agent in the first place. We...