The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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5/5, 547 Reviews
97% Recommended
99% sales valuation accuracy
100% sales fee satisfaction
Calli
Matteo
By : 'Iqrah Ali'
Services : Sales(As a Vendor)
Sold price : £466000
Would you recommend ? : Yes
Postcode : E3
Alex Neil is the best agent I’ve ever dealt with. The service they provide is unlike no other! Matteo valued our property and provided all the information we could ever need to sell a property. He was the initial reason we went with Alex Neil and then Calli took over and impressed us even more! She carried out every viewing, provided detailed feedback and eventually got us an offer above asking price. I am so happy with Alex Neil!
By : Alex Neil Estate Agents
Apr 22, 2022Dear Iqrah Ali, Thank you for leaving this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 99% | 100.00% | £64,000 | £3,950,000 |
Alex Neil
341 Roman Road, London, Greater London
E3 5QR
020 8980 7431
At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.
The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.
We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 1/30/2025, 6:52:18 PM by allAgents
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By : 'Dr'
Services : Sales( As a Vendor )
Sold price : £320000
Would you recommend ? : Yes
Postcode : E1
Tom did the initial valuation of my flat and I was impressed by his friendliness and professionalism and as a result chose AlexNeil from the agents whom I had contacted. Throughout the (tortuous) sale process Tom was constantly helpful and supportive and maintained close contacts with solicitors... Read Full Review
By : Alex Neil
Sep 29, 2023Dear Dr Priestman, Thank you for commenting positively about your experience dealing with our team. Your feedback is important to us, and we were proud to receive your review. We look forward to...
By : 'Michele'
Services : Sales( As a Vendor )
Sold price : £415000
Would you recommend ? : Yes
Postcode : E2
All the staff that I have had contact with have been helpful and approachable. My agent, Tom Ashby, has been clear about the process and sympathetic to my requirements. He has taken a realistic approach and his advice has ensured that there have been a number of viewings. When I lost a buyer... Read Full Review
By : Alex Neil
Sep 12, 2023Dear Michelle, Thank you for your positive comments about selling your property with Alex Neil. We were delighted to read about your experience of dealing with our team. Furthermore, we are proud to...
Calli
By : 'Sarah'
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : E9
Calli was absolutely amazing! She was timely, replied to all emails quickly and was both friendly and professional. She also understood my needs and booked a number of viewings quickly and Efficiently around my work hours.... Read Full Review
By : Alex Neil Estate Agents
Oct 3, 2022Dear Sarah. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service...
By : 'Katy'
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : E15
Such a great experience with these guys. Tom who valued my property was informative and professional and kept me informed throughout the whole sale. Calli and Abdalla conducting the viewers were also fantastic. At first I was a sceptical about the international marketing and if it would make a... Read Full Review
By : Alex Neil Estate Agents
Sep 28, 2022Dear Katy, We appreciate you taking the time to leave this feedback on your experience dealing with us. It is always pleasing to hear from satisfied customers, and we hope to be of service...
Calli
By : 'Matthew'
Services : Sales( As a Vendor )
Sold price : £527000
Would you recommend ? : Yes
Postcode : E3
Calli was responsive and engaged throughout the sale process. She helped us overcome a number of challenges and always ensured all parties were kept up to date. Thank you Calli for all your help and... Read Full Review
By : Alex Neil Estate Agents
Jul 8, 2022Dear Matthew. Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best...
By : 'Maggie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E14
Kyra is an excellent agent! She always replies to my emails quickly. She is very professional and helpful, willing to make extra efforts to sort out the problem when the case becomes... Read Full Review
By : Alex Neil Estate Agents
Jul 1, 2022Dear Maggie. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the...
Calli
By : 'Dawn'
Services : Sales( As a Buyer )
Sold price : £465000
Would you recommend ? : Yes
Postcode : E3
Jessica and Calli were fantastic, helpful and efficient in finding my perfect property, I was impressed and would highly recommend for future purchase or... Read Full Review
By : Alex Neil Estate Agents
Jul 1, 2022Dear Dawn. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil...
Calli
By : 'Jack'
Services : Sales( As a Buyer )
Sold price : £3625000
Would you recommend ? : Yes
Postcode : E15
I could not have asked for more from Calli during the purchase of my flat. There were several difficult moments during the process which I believe would have ultimately put the purchase at jeopardy if Calli had not been involved. Calli was always at the end of the phone and constantly provided... Read Full Review
By : Alex Neil Estate Agents
May 26, 2022Dear Jack. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil...
Calli
By : 'Mike'
Services : Sales( As a Buyer )
Sold price : £500000
Would you recommend ? : Yes
Postcode : BR7
Calli was absolutely brilliant, she constantly chased all parties to ensure we were on track to buy our property and was very responsive to calls and emails throughout the entire process. I highly recommend using Alex Neil for property selling. Katie from the Chislehurst branch was also... Read Full Review
By : Alex Neil Estate Agents
May 16, 2022Dear Mike & Anna, Thank you for taking the time to review your experiences of dealing with our office team. It was pleasing to read your comments, and we look forward to assisting you...
By : 'Robert'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE16
Rental property management- first class service over many years. Alex Neil make things as easy as possible for the customer. A good... Read Full Review
By : Alex Neil Estate Agents
May 13, 2022Daer Robert, Thank you for taking the time to review your experiences of dealing with our office team. It was pleasing to read your comments, and we look forward to assisting you again in the...
By : 'James'
Services : Property Management
Would you recommend ? : Yes
Postcode : SE8
Over the past couple of months have had to replace two large windows in my flat. Sufaida organised a very competitive quote, dealt with the contractor on numerous occasions and in the end a very good installation was achieved for which I am very happy. God work on her part... Read Full Review
By : Alex Neil Estate Agents
May 4, 2022Dear James, We appreciate you taking the time to leave this feedback on your experience of dealing with us. It is always pleasing to hear from satisfied customers, and we hope to be of service ...
Calli
By : 'Sabiha'
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : E3
Rabeya has been my property manager for many years and she provides an exceptional, helpful and efficient service. After my long term tenants moved out, Calli assisted with re marketing and successfully found me a tenant after one open... Read Full Review
By : Alex Neil Estate Agents
Apr 30, 2022Dear Sabiha, We appreciate you taking the time to leave this feedback on your experience of dealing with us. It is always pleasing to hear from satisfied customers, and we hope to be of...
Matteo
By : 'Daniel'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E3
I have recently bought my first flat via Alex Neil Bow. Despite the buying process being delayed and stressful due to one reason or another (due to no fault of the estate agents!), Alex Neil and Matteo helped enormously along the way. Matteo was in very regular contact and helped push things... Read Full Review
By : Alex Neil Estate Agents
Apr 28, 2022Dear Daniel, We appreciate you taking the time to leave this feedback on your experience of dealing with us. It is always pleasing to hear from satisfied customers, and we hope to be of...
By : 'Sam'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SE16
Kyra Ceesay is a very polite, helpful, patient and responsible person. She answered my email very quickly, and solve problems... Read Full Review
By : Alex Neil Estate Agents
Apr 22, 2022Dear Sam, Thank you for taking the time to review your experiences of dealing with our office team. It was pleasing to read your comments, and we look forward to assisting you again in the...
Calli
Matteo
By : 'Iqrah'
Services : Sales( As a Vendor )
Sold price : £466000
Would you recommend ? : Yes
Postcode : E3
Alex Neil is the best agent I’ve ever dealt with. The service they provide is unlike no other! Matteo valued our property and provided all the information we could ever need to sell a property. He was the initial reason we went with Alex Neil and then Calli took over and impressed us even ... Read Full Review
By : Alex Neil Estate Agents
Apr 22, 2022Dear Iqrah Ali, Thank you for leaving this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the...
Calli
By : 'Annette'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E1
After using 2 estate agents that had to interest in selling my mum's property we found Alex Neil. Calli was absolutely brilliant, she was professional, courteous and extremely helpful and made a very stressful time much easier. I was selling from a distance and Calli went above and beyond... Read Full Review
By : Alex Neil Estate Agents
Mar 30, 2022Dear Annette. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil ...
Matteo
Calli
By : 'Anna'
Services : Sales( As a Vendor )
Sold price : £445000
Would you recommend ? : Yes
Postcode : E3
I am so grateful for Alex Neil. I found my dream property with them but hadn't even put mine on the market. I thought I was never going to get it but Calli and Matteo helped me secure my purchase and sell my property in two weeks from me finding. Thank you again I am so... Read Full Review
By : Alex Neil Estate Agents
Mar 25, 2022Dear Anna, Thank you for your comments. We were delighted to read about your experience of dealing with our team. We are proud to receive such positive feedback, and we look forward to...
Calli
Matteo
By : 'Joseph'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E3
With a lengthy chain and many people to make happy, Calli and Matteo managed to do just that! They both worked extremely hard to keep everyone updated and satisfied. Thank you for making it... Read Full Review
By : Alex Neil Estate Agents
Mar 25, 2022Dear Joseph, We appreciate you taking the time to leave this feedback on your experience of dealing with us. It is always pleasing to hear from satisfied customers, and we hope to be of...
Calli
By : 'Elicia'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : E3
Thank you Calli for being so quick in finding me a property since I had such a short deadline to find... Read Full Review
By : Alex Neil Estate Agents
Mar 25, 2022Dear Elicia. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied...
Calli
Matteo
By : 'Reece'
Services : Sales( As a Vendor )
Sold price : £910000
Would you recommend ? : Yes
Postcode : E3
Calli and Matteo are the dream team! They were so enthusiastic and genuine while selling my property. Matteo gave me a realistic valuation and then Calli took over with viewings, feedback and getting offers for my property. Their service was... Read Full Review
By : Alex Neil Estate Agents
Mar 24, 2022Dear Reece. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service...