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The UK's Largest Customer Review Website for the Property Industry
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4.7/5, 94 Reviews
95% Recommended
100% sales valuation accuracy
88% letting valuation accuracy
100% sales fee satisfaction
96% letting fee satisfaction
By : 'B jamair'
Services : Letting(As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : LU4
They have booked my appointment for the property to view the property, even I have shows my interest on that Property so instead to offer the property, they issued parking ticket that why did you park at this property for the appointment so very poor service and really don't help to sort out the ticket issued for they ask me to come and view so instead of rent out the Property to me they issue the ticket which is really shame and I would advice to anyone please be careful of this agency viewing booking appointments .
By : NORTHWOOD LUTON
May 5, 2022Thank you for your comments. We are sorry to hear that you are unhappy with Northwood's services. I would like to express that we do not issue any parking tickets and we are not responsible for this private car park. The area in which you have parked on is clearly displayed with a sign stating that the land is private, along with the land owners company details. As previously advised, please do give the company who issued the ticket a call and they can assist you further.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £205,000 | £205,000 |
Lettings | 88% | 96% | £325 | £1,400 |
Northwood
42-44 Wellington Street, Luton, Bedfordshire
LU1 2QH
01582 412141
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 7/5/2018, 5:18:57 AM by allAgents
marta
By : 'BENJAMIN'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : LU2
My experience with Northwood has been nothing short of commendtions. I like the way they are are organised and prompt in their response. The willingness to assist is impeccable and their staff are courteous. Marta, you are doing a great job. Keep up the good... Read Full Review
Molly
Dell
By : 'Kadina'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : LU3
I couldn't be more satisfied with the experience. Moving home for the first time is scary for a young couple but they helped through every step, the communication was great. Every query I had was promptly addressed. The staff are so kind, I have not failed once getting through to... Read Full Review
By : 'NA'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : LU2
Excellent communication and processes, well handled and completed by Marta... Read Full Review
By : Alex Pemberton
May 22, 2024I was very happy with the Northwood team, especially Marta, who was extremely competent from start to finish. Marta made the whole property process straightforward & I knew where I stood, from...
By : 'Jonathan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LU2
Northwood have provided an excellent service to me over a number of years. They have looked after a property for me on a "fully managed " basis. They are an experienced well managed team, without exception they are a pleasure to deal with. This firm has very good staff retention so... Read Full Review
Molly
By : 'Atif'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LU3
5 star service , Molly was very helpful and explained everything very well , she did everything to ensure early check in to the property , will highly recommend Northwood, thank you... Read Full Review
Molly
By : 'nicole'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : MK45
Molly was a great help from start to finish. Great communication and helped with all queries. Lovely move to our new... Read Full Review
By : 'Andrew'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LU3
Our property was formerly managed by a long-established family-run estate agent. We had an excellent relationship with them, so we were mortified when the owner decided to sell the business. Northwood had a hard act to follow! But they have been a worthy successor, despite our initial apprehension. ... Read Full Review
Molly
By : 'Denisa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LU4
I have rent through Northwood in Luton and Molly has been a star ⭐️ She is so positive and polite, has helped me from day one and has been really quick and effective with everything I have required. I really thank her for the... Read Full Review
Kira
By : 'Heva'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : LU3
Kira from Northwood is an absolute star! Helped us from the start to finish with finding a property. Lovely girl and communication throughout was impeccable. Thank you so... Read Full Review
Molly
By : 'Mohammed'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LU4
I mainly dealt with Molly. Very efficient and clear with everything from the onset. Molly and the staff helped make my move as seamless as possible and continue after you've moved... Read Full Review
By : 'Saj'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : LU3
A complete waste of time - non professional approach - will not recommend - stay away from them. After getting all the documents they said that property is let to someone... Read Full Review
By : Molly Hills
Oct 3, 2022I cannot locate your application so I am unsure how far along in the process you was. Once we receive full documentation from anybody applying for our properties we submit them to the landlord for...
Molly
Molly
By : 'Mr'
Services : Letting( As a Tenant )
Rent PCM : £720
Would you recommend ? : Yes
Postcode : LU4
We had been looking to rent for quite some time with no success. As soon as we met Northwood they were instantly helpful, friendly and caring. We secured a beautiful property within a week. Highly recommended and extremely fast communication always! Could not have asked for anything better. A... Read Full Review
Molly
Molly
By : 'Kadina'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : LU3
Thank you Northwood for getting my husband and I are first home. We had the pleasure of working with lovely Molly Hills who helped us understand our landlords wants and needs as well as our tenancy. She made us feel comfortable and that we were in good hands. Northwood agency is the only agency I... Read Full Review
By : 'B'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : LU4
They have booked my appointment for the property to view the property, even I have shows my interest on that Property so instead to offer the property, they issued parking ticket that why did you park at this property for the appointment so very poor service and really don't help to sort... Read Full Review
By : NORTHWOOD LUTON
May 5, 2022Thank you for your comments. We are sorry to hear that you are unhappy with Northwood's services. I would like to express that we do not issue any parking tickets and we are not responsible for...
Kira
Dell
By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LU3
Kira, Sham and the team at Northwood, Luton have been so supportive and efficient with any and all of my queries. Never had an issue reaching the office and all of the staff are approachable and friendly. I never had to wait too long to have any issues fixed although not that many at all. Also Del... Read Full Review
By : 'Mariyam'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : LU1
It was a great experience with Northwood regarding renting the flat. I am more than happy with their way of professional... Read Full Review
Kira
By : 'Paul'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LU2
Northwood made the process of moving a fast, painless and easy experience. The team were very helpful and were great at keeping me in the... Read Full Review
Kira
By : 'Riaz'
Services : Property Management
Would you recommend ? : Yes
Postcode : LU1
Kira Jaye has been a great point of contact to have within Northwood. Very helpful and friendly and always willing to go above and beyond. Exceptional customer service. Keep up the great... Read Full Review
By : 'Samuel'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : LU5
Excellent firm, professional, helpful, always a phone call away if you need them. We lived in our rental property for a year and a half before buying a property and Northwood made it a pleasure from start to finish. If we ever needed them they were there in a... Read Full Review
Ela
By : 'Carla'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LU1
I recently rented a property with Northwood and was very happy the staff are very helpful and friendly And quick to resolve any issues that appeared on the... Read Full Review