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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 4597 Reviews
91% Recommended
92% sales valuation accuracy
87% sales fee satisfaction
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Anna
By : 'Catherine W'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : DE7
Great service from Anna at springbok.very efficient!! Kept in good contact at all times She was a pleasure to deal with.
By : Springbok Customer Services
Sep 14, 2023We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
No Branch Video found...
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 87.00% | £21,500 | £35,200,000 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 3/5/2024, 10:58:26 AM by allAgents
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 145 | 14 | 17 | 3 | 2014 | 188 | 1799 | 123 | 192 | 103 |
Haden
By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
Dec 28, 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
Annie
By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
Dec 19, 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
Haden
By : 'John'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
By : Springbok Customer Services
Dec 18, 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
Dec 16, 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Taryck
By : 'Mobina'
Branch : Suite 7N, Trafford House, Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
By : Springbok Customer Services
Dec 2, 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else,...
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Mia
By : 'Katie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £225000
Would you recommend ? : Yes
Postcode : PL17
Had an amazing service throughout, Mia my sales progressor was incredibly thorough and ensured everything was on the right track. I would definitely use springbok ... Read Full Review
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Mia
By : 'Katie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £225000
Would you recommend ? : Yes
Postcode : PL17
Had an amazing service throughout, Mia my sales progressor was incredibly thorough and ensured everything was on the right track. I would definitely use springbok ... Read Full Review
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Jessica
By : 'G'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £166
Would you recommend ? : Yes
Postcode : NE33
Jessica has been really helpful, knowledgeable and always available and friendly to help me throughout. She has constantly exceeded my expectations and could not be happier with my experience with ... Read Full Review
By : Springbok Customer Services
May 2, 2025We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you...
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By : 'LC'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : No
very early into our purchase journey - so far so ... Read Full Review
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Callum
By : 'Nick'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £311
Would you recommend ? : No
Postcode : PR1
Callum was really good after the property sold. Returned ... Read Full Review
By : Springbok Customer Services
May 1, 2025We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we ...
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bethan
By : 'Panos'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £310009
Would you recommend ? : Yes
Postcode : MK16
Great team and progress , smooth completion all great even when we had some hick ups with previous ... Read Full Review
By : Springbok Customer Services
May 1, 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
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James
By : 'Ginger'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH12
A very swift, professional agent to work with. James was on his game, I had no worries he saw to everything, kept us up to date with every stage of sale and gave good advise when ... Read Full Review
By : Springbok Customer Services
May 2, 2025Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
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By : 'Seller'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : PE15
My overall experience with Springbok is that they are quite pushy when they want information from you but dont always reply very quickly when information is required from them. Be prepared to receive multiple calls and answer phone messages per day. I did have some lovely polite and helpful staff ... Read Full Review
By : Springbok Customer Services
May 2, 2025Dear Camilla, thank you for taking the time to leave your feedback. We're sorry to hear about your experience and any stress caused along the way. We operate separately from some of the internal...
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Chris
By : 'Criss'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TS16
Criss was a pleasure to deal with and very honest from the ... Read Full Review
By : Springbok Customer Services
May 2, 2025We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you...
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By : 'Rachael'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST18
Knowledgeable friendly staff from start to completion, honest and professional hard working and trustworthy Recommendations to all house sale seekers who want a quick sale with no hassle! ... Read Full Review
By : Springbok Customer Services
May 1, 2025We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs,...
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Jess
By : 'Rick'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM17
I’ve had a brilliant experience with Springbok Properties thanks to Jess Thornton, my sales negotiator. Jess was friendly, professional, and extremely efficient from start to finish. She negotiated a sale me very quickly at around my asking price, and her advice throughout was clear, positive, ... Read Full Review
By : Springbok Customer Services
May 1, 2025Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to...
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By : 'Shuk'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : L11
I recently purchased a house through this company, and the entire process went very smoothly. Will’s attentive service made me very satisfied, he provided clear guidance and useful advice, which made me feel confident throughout the buying process. He was also very patient in answering all my ... Read Full Review
By : Springbok Customer Services
May 1, 2025Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything...
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Jessica
By : 'David'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Springbok are slightly different to traditional estate agents and I was initially apprehensive when trying to secure a property from them. We have now had an offer accepted and we feel in a more secure position due to there process. Jessica was our initial contact and has made our experience stress ... Read Full Review
By : Springbok Customer Services
May 1, 2025We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything else...
