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4.7/5, 32 Reviews
94% Recommended
82% sales valuation accuracy
0% letting valuation accuracy
97% sales fee satisfaction
0% letting fee satisfaction
By : 'SS'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : SW11
Absolutely dreadful so far. Avoid as a management company! They do not do any work, rather just act as a mailbox forwarding on every little tenant issue and when something significant does occur they say that it is not their role to attend the property and just seek photos from the tenant who has caused the issue. So we are three days on having been told that the tenant has broken the radiator in the loft, causing water to come out and go through the ceiling, and Chestertons have given us no information at all about what damage was caused. What they have done though is ask us what we want to do about the tenants' complaints about Chestertons' cleaners (that we had to pay over £500 for), two light bulbs in a 12 bulb chandelier not working and some dead flowers in a vase. We don't know what we are paying for as they don't act as a filter to tenants, don't deal with any of the day to day minor things and then when something significant occurs, say that it is not their job to attend. Worst management company I have ever used.
No procedure set.
Last updated at 9/7/2015, 3:55:55 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 82% | 97% | £365,000 | £2,300,000 |
Lettings | 0% | 0% | £0 | £0 |
Chestertons
6 Battersea Rise, London, Greater London
SW11 1ED
020 7924 4400
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'SS'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW11
Absolutely dreadful so far. Avoid as a management company! They do not do any work, rather just act as a mailbox forwarding on every little tenant issue and when something significant does occur they say that it is not their role to attend the property and just seek photos from the tenant who has... Read Full Review
By : 'sarah'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SW11
This company namely at Battersea Rise office has recently sold a house of mine. The deal was exchange and completion would happen within 6 weeks. The buyer decided to change lender but on numerous occassions I was informed completion was not going to be delayed and if it was it would be a couple of ... Read Full Review
Shanade
By : 'Jules'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW11
We don't live in London so trying to buy from a distance and learn about the area is really difficult without help. Shanade was so knowledgeable and her advice was sensible and useful. She was able to give us real insight into what constitutes value for money in the area and to steer us in the... Read Full Review
Maxwell
By : 'Julian'
Services : Sales( As a Vendor )
Sold price : £1125000
Would you recommend ? : Yes
Postcode : SW11
Maxwell Rhodes who primarily dealt with the sale of my property was first class in every respect. His courteous and efficient manner instilled great confidence and whilst he deserves a special mention, I found all the staff at the Chestertons Battersea Rise office to be excellent and totally... Read Full Review
Good
Maxwell
By : 'lj'
Services : Sales( As a Vendor )
Sold price : £760000
Would you recommend ? : Yes
Postcode : SW11
Excellent service from Maxwell Rhodes who was amazing through out the sale of our property.Other members of team were also incredibly helpful.We cannot recommend more... Read Full Review
fine
Matthew
By : 'Kranders'
Services : Sales( As a Buyer )
Sold price : £1500500
Would you recommend ? : Yes
Postcode : SW11
My husband and I recently purchased a house represented by Chestertons in the Battersea/Clapham area. As eager buyers, we looked at dozens of homes around London and dealt with several different agencies, interacting with a myriad of representatives from these various agencies. From extremely pushy ... Read Full Review
Matthew
By : 'David'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW11
I recently Bought my House through Chestertons in Battersea. I dealt directly with Matthew Chard from the initial enquiry until completion (and beyond). Matthew was incredibly attentive and helpful throughout the process, making it all very stress free. I did not have any contact with other... Read Full Review
Matthew
Shanade
By : 'Redmond'
Services : Sales( As a Vendor )
Sold price : £465000
Would you recommend ? : Yes
Postcode : SW11
After some level of trial and error, I have found that Shanade and Chesterton's are probably Battersea's best estate agent. I tried to sell my flat on Battersea Rise in March 2015 through several other agents. Giving up, I tried again in December with Shanade, and was immediately struck by her... Read Full Review
Very reasonable
Very reasonable
Shanade
Matthew
By : 'Filippi'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : SW11
Choosing Chestertons to sell my property on Battersea Rise was absolutely the right choice. From the initial viewing Shanade was enthusiastic about the property and remembered it several months later when I decided to go ahead with putting it on the market. We were in a position of needing a buyer... Read Full Review
By : Shanade McClelland
Dec 15, 2015Dear 'Filippi', Thank you so much for your lovely review and thank you for your card and champagne! It has been a absolute pleasure to deal with you and I am so glad it all worked out in the end...
Maxwell
Tim
By : 'RG'
Services : Sales( As a Vendor )
Sold price : £1375000
Would you recommend ? : Yes
Postcode : SW11
I appointed Chestertons as the sole agent to my property after a very disappointing opening ten weeks with a different agent. Immediately the difference was clear; Tim is a very dynamic branch manager and made his sales strategy clear from the outset. He was also extremely positive about the... Read Full Review
Tim was happy to match the lowest fees that had been quoted by his competitors.
Tim was happy to match the lowest fees that had been quoted by his competitors.
Matthew
By : 'Rupert'
Services : Sales( As a Buyer )
Sold price : £1195000
Would you recommend ? : Yes
Postcode : SW11
Matt (and the rest of the team) were extremely helpful. They arranged viewings at short notice and were available at almost all hours to sort out points (including getting quotes from workmen on some potential issues). I thought they provided excellent value for the seller and were key in getting... Read Full Review
Shanade
Matthew
By : 'CRF'
Services : Sales( As a Vendor )
Sold price : £365000
Would you recommend ? : Yes
Postcode : SW11
We received excellent service over and above what we expected, the sale was fraught with issues and Chestertons were there for us, giving us support and acting to push the process through to completion. The two main staff members I dealt with were exemplary as were all other branch staff I came... Read Full Review
Matthew
By : 'becca1611'
Services : Sales( As a Vendor )
Sold price : £1195000
Would you recommend ? : Yes
Postcode : SW11
Matthew did a fantastic job in selling our property. He is an honest and straightforward agent and consequently was an absolute pleasure to deal with. Once he achieved our sale, he did a wonderful job in resolving any issues (e.g. survey, legal etc). He was also extremely good at keeping us... Read Full Review
Matthew
By : 'Nicola'
Services : Sales( As a Buyer )
Sold price : £623500
Would you recommend ? : Yes
Postcode : SW11
We have found Chestertons to be an excellent agent. We had a very friendly and professional general service throughout, with prompt replies to phone calls and emails, including at weekends. On top of that, Matthew was a massive help when we hit a few bumps in the road with the purchase, working... Read Full Review
We are purchasers so no fees paid.
We are purchasers so no fees paid.
Maxwell
Shanade
By : 'Joe'
Services : Sales( As a Buyer )
Sold price : £415000
Would you recommend ? : Yes
Postcode : SW11
I recently purchased a flat through Chestertons and I would strongly recommend them. I found them to be very professional and helpful throughout the process. They kept me informed and guided me not just in getting to the 'sale agreed' moment, but perhaps more crucially, through the far more... Read Full Review
Matthew
Maxwell
By : 'SW11resident'
Services : Sales( As a Vendor )
Sold price : £623500
Would you recommend ? : Yes
Postcode : SW11
The agent who sold the property for us was Matthew Chard, who worked really hard to sell a property that had been on the market for sometime and was always pleasant and efficient to deal with. Prior to that we had Maxwell Rhodes, who worked hard on the viewings, but didn't actually achieve our... Read Full Review
Maxwell
Shanade
By : 'S'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW11
I recently used the Battersea Rise office to buy my first property and it was a very lovely experience to say the least. I have heard horror stories about agents so i was slightly nervous, especially having never done this before. However much to my surprise Matt was amazing and made the whole... Read Full Review
Maxwell
Tim Phillips
By : 'Marcus'
Services : Sales( As a Vendor )
Sold price : £1280000
Would you recommend ? : Yes
Postcode : SW11
When I first made initial contact I found that their local knowledge was excellent, that's why I selected them as my selling agent. Their information gathering was good. Their advertising and sales work was good They kept me well informed with the progress of negotiations. I think the only thing... Read Full Review
Fees were negotiated
Fees were negotiated
Maxwell
Tim Phillips
By : 'Trumpeter'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW8
Chestertons have been extremely helpful and professional throughout the sale of our flat. The advertising, open day and subsequent negotiations were all handled with style and professionalism and we felt part of the process at all stages. I have found Maxwell Rhodes to be an excellent... Read Full Review
Definitely value for money.
Definitely value for money.
Paul
By : 'Cristiano'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW8
From start to finish Paul Forster was always very professional, knowledgeable, efficient and helpful. Can only recommend Paul to anyone looking to buy or sell a... Read Full Review