We are specialists in providing properties for sale and lettings in and around Battersea, SW11. Chestertons - a leading estate agents in London, offering advice on residential, rural and commercial property for sales, lettings, valuations, property management and developments
By : 'SS' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : SW11
Nov 30, 2023
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Absolutely dreadful so far. Avoid as a management company! They do not do any work, rather just act as a mailbox forwarding on every little tenant issue and when something significant does occur they say that it is not their role to attend the property and just seek photos from the tenant who has... Read Full Review
Services : Letting( As a Owner )Date: 30th Nov 2023
Absolutely dreadful so far. Avoid as a management company! They do not do any work, rather just act as a mailbox forwarding on every little tenant issue and when something significant does occur they say that it is not their role to attend the property and just seek photos from the tenant who has caused the issue. So we are three days on having been told that the tenant has broken the radiator in the loft, causing water to come out and go through the ceiling, and Chestertons have given us no information at all about what damage was caused. What they have done though is ask us what we want to do about the tenants' complaints about Chestertons' cleaners (that we had to pay over £500 for), two light bulbs in a 12 bulb chandelier not working and some dead flowers in a vase. We don't know what we are paying for as they don't act as a filter to tenants, don't deal with any of the day to day minor things and then when something significant occurs, say that it is not their job to attend. Worst management company I have ever used.
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Dont use the Battersea Rise ...
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1 Star Review
By : 'sarah' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : SW11
Oct 22, 2021
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This company namely at Battersea Rise office has recently sold a house of mine. The deal was exchange and completion would happen within 6 weeks. The buyer decided to change lender but on numerous occassions I was informed completion was not going to be delayed and if it was it would be a couple of ... Read Full Review
Services : Sales( As a Vendor )Date: 22nd Oct 2021
This company namely at Battersea Rise office has recently sold a house of mine. The deal was exchange and completion would happen within 6 weeks. The buyer decided to change lender but on numerous occassions I was informed completion was not going to be delayed and if it was it would be a couple of days. I refused a higher offer which was £15k more based on this information. I also had given notice to my tenants who were paying me £4k a month so they left just before the agreed completion date. Two months after this date we eventually completed. Chestertons continued to either lie to me during this process or are incompetent either way I lost at least £23k and when I asked for a reduction of their fees they didnt even have the decency to reply. The agents who work at the Battersea Rise branch are shocking dont use them.
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We don't live in London so ...
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5 Star Review
Shanade
By : 'Jules' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW11
Mar 27, 2017
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We don't live in London so trying to buy from a distance and learn about the area is really difficult without help. Shanade was so knowledgeable and her advice was sensible and useful. She was able to give us real insight into what constitutes value for money in the area and to steer us in the... Read Full Review
We don't live in London so trying to buy from a distance and learn about the area is really difficult without help. Shanade was so knowledgeable and her advice was sensible and useful. She was able to give us real insight into what constitutes value for money in the area and to steer us in the right direction for US rather than what suited the company's commission potential. I trusted her to show me properties which genuinely fitted our brief and she is warm, patient and friendly.
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Maxwell Rhodes who primarily ...
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5 Star Review
Maxwell
By : 'Julian' Services : Sales( As a Vendor ) Sold price : £1125000 Would you recommend ? : Yes Postcode : SW11
Mar 17, 2017
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Maxwell Rhodes who primarily dealt with the sale of my property was first class in every respect. His courteous and efficient manner instilled great confidence and whilst he deserves a special mention, I found all the staff at the Chestertons Battersea Rise office to be excellent and totally... Read Full Review
Services : Sales( As a Vendor )Date: 17th Mar 2017
Maxwell Rhodes who primarily dealt with the sale of my property was first class in every respect. His courteous and efficient manner instilled great confidence and whilst he deserves a special mention, I found all the staff at the Chestertons Battersea Rise office to be excellent and totally professional. I would have no hesitation in recommending Max and the team there to anyone and indeed, I would instruct them again in the future, should the opportunity arise.
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Excellent service from ...
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5 Star Review
Maxwell
By : 'lj' Services : Sales( As a Vendor ) Sold price : £760000 Would you recommend ? : Yes Postcode : SW11
Sep 20, 2016
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Excellent service from Maxwell Rhodes who was amazing through out the sale of our property.Other members of team were also incredibly helpful.We cannot recommend more... Read Full Review
Services : Sales( As a Vendor )Date: 20th Sep 2016
Excellent service from Maxwell Rhodes who was amazing through out the sale of our property.Other members of team were also incredibly helpful.We cannot recommend more highly
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My husband and I recently ...
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5 Star Review
Matthew
By : 'Kranders' Services : Sales( As a Buyer ) Sold price : £1500500 Would you recommend ? : Yes Postcode : SW11
Jun 27, 2016
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My husband and I recently purchased a house represented by Chestertons in the Battersea/Clapham area. As eager buyers, we looked at dozens of homes around London and dealt with several different agencies, interacting with a myriad of representatives from these various agencies. From extremely pushy ... Read Full Review
My husband and I recently purchased a house represented by Chestertons in the Battersea/Clapham area. As eager buyers, we looked at dozens of homes around London and dealt with several different agencies, interacting with a myriad of representatives from these various agencies. From extremely pushy sales tactics on one end of the spectrum, to the disinterested and apathetic approaches on the other, I feel like we experienced the full gamut of the estate agent experience.
Fortunately, we had a very different experience with Matthew Chard of Chestertons, who handled our transaction from the first phone call inquiry to handing over the keys last week at completion. I found Matt to be courteous and professional with excellent follow through. He was always quick to return a call or email and never hesitated to reach out in order to keep our deal progressing. From my vantage point, he did an excellent job of representing his client, while also communicating with us every step of the way, expertly navigating the sometimes choppy waters between the buyer and seller to push towards a successful completion.
I was pleased with Matt's level of service from start to finish and he would be at the top of my list if I were interested in selling or if I were to looking to purchase a property. Thanks, Matt!
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I recently Bought my House ...
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5 Star Review
Matthew
By : 'David' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW11
Jun 14, 2016
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I recently Bought my House through Chestertons in Battersea. I dealt directly with Matthew Chard from the initial enquiry until completion (and beyond). Matthew was incredibly attentive and helpful throughout the process, making it all very stress free. I did not have any contact with other... Read Full Review
I recently Bought my House through Chestertons in Battersea. I dealt directly with Matthew Chard from the initial enquiry until completion (and beyond). Matthew was incredibly attentive and helpful throughout the process, making it all very stress free. I did not have any contact with other Chesterton staff so I can't really comment… But in Matthew, Chestertons have a wonderful ambassador the their company and their brand. Many thanks.
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After some level of trial and ...
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5 Star Review
Matthew
Shanade
By : 'Redmond' Services : Sales( As a Vendor ) Sold price : £465000 Would you recommend ? : Yes Postcode : SW11
Apr 7, 2016
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After some level of trial and error, I have found that Shanade and Chesterton's are probably Battersea's best estate agent. I tried to sell my flat on Battersea Rise in March 2015 through several other agents. Giving up, I tried again in December with Shanade, and was immediately struck by her... Read Full Review
After some level of trial and error, I have found that Shanade and Chesterton's are probably Battersea's best estate agent. I tried to sell my flat on Battersea Rise in March 2015 through several other agents. Giving up, I tried again in December with Shanade, and was immediately struck by her attention to detail, her pricing rationale, and her seemingly endless availability. Ably assisted by her team including Matthew Chard, Shanade got my sale concluded within a month of listing, at a price exceeding my original asking. I would thoroughly and unhesitatingly recommend Chestertons to any prospective buyer or seller.
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Choosing Chestertons to sell ...
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5 Star Review
Shanade
Matthew
By : 'Filippi' Services : Sales( As a Vendor ) Sold price : £450000 Would you recommend ? : Yes Postcode : SW11
Dec 3, 2015
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Choosing Chestertons to sell my property on Battersea Rise was absolutely the right choice. From the initial viewing Shanade was enthusiastic about the property and remembered it several months later when I decided to go ahead with putting it on the market. We were in a position of needing a buyer... Read Full Review
Choosing Chestertons to sell my property on Battersea Rise was absolutely the right choice. From the initial viewing Shanade was enthusiastic about the property and remembered it several months later when I decided to go ahead with putting it on the market. We were in a position of needing a buyer very quickly and within a week my property was on the market (complete with fantastic photos). Chestertons were incredibly helpful considerate in organising viewings and my flat was under offer within 10 days. When our onward chain then became complicated Matthew was fantastic at handling the buyer and I honestly think without him the whole thing would have fallen through. Chestertons go the extra mile. They kept me updated and took care extra bits and pieces which came up, like getting a roofer out. I would wholeheartedly recommend Shanade, Matt and the team at Chestertons, Battersea Rise. I am so grateful to them for taking a lot of the stress out of my move.
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Dear 'Filippi',
Thank you so much for your lovely review and thank you for your card and champagne! It has been a absolute pleasure to deal with you and I am so glad it all worked out in the end...
I appointed Chestertons as ...
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5 Star Review
Maxwell
Tim
By : 'RG' Services : Sales( As a Vendor ) Sold price : £1375000 Would you recommend ? : Yes Postcode : SW11
Sep 27, 2015
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I appointed Chestertons as the sole agent to my property after a very disappointing opening ten weeks with a different agent. Immediately the difference was clear; Tim is a very dynamic branch manager and made his sales strategy clear from the outset. He was also extremely positive about the... Read Full Review
What agent could do to change your mind?
Tim was happy to match the lowest fees that had been quoted by his competitors.
Comments on Agent Fees
Tim was happy to match the lowest fees that had been quoted by his competitors.
Services : Sales( As a Vendor )Date: 27th Sep 2015
I appointed Chestertons as the sole agent to my property after a very disappointing opening ten weeks with a different agent. Immediately the difference was clear; Tim is a very dynamic branch manager and made his sales strategy clear from the outset. He was also extremely positive about the property, the area in which it was positioned, and the work we had done on it to make it an attractive proposition to a future buyer. After the doom and gloom of our previous agent, this was a breath of fresh air. Max took over the day to day marketing of the property and through selective viewings and persistence quickly achieved a very solid price in what had been a tricky period for sales. I was delighted with the outcome and would not hesitate to recommend Max, Tim and Chestertons.
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Matt (and the rest of the ...
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5 Star Review
Matthew
By : 'Rupert' Services : Sales( As a Buyer ) Sold price : £1195000 Would you recommend ? : Yes Postcode : SW11
Sep 22, 2015
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Matt (and the rest of the team) were extremely helpful. They arranged viewings at short notice and were available at almost all hours to sort out points (including getting quotes from workmen on some potential issues). I thought they provided excellent value for the seller and were key in getting... Read Full Review
Matt (and the rest of the team) were extremely helpful. They arranged viewings at short notice and were available at almost all hours to sort out points (including getting quotes from workmen on some potential issues). I thought they provided excellent value for the seller and were key in getting the purchase over the line.
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We received excellent service ...
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5 Star Review
Shanade
Matthew
By : 'CRF' Services : Sales( As a Vendor ) Sold price : £365000 Would you recommend ? : Yes Postcode : SW11
Sep 18, 2015
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We received excellent service over and above what we expected, the sale was fraught with issues and Chestertons were there for us, giving us support and acting to push the process through to completion. The two main staff members I dealt with were exemplary as were all other branch staff I came... Read Full Review
Services : Sales( As a Vendor )Date: 18th Sep 2015
We received excellent service over and above what we expected, the sale was fraught with issues and Chestertons were there for us, giving us support and acting to push the process through to completion. The two main staff members I dealt with were exemplary as were all other branch staff I came into contact with. Highly recommended.
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Matthew did a fantastic job ...
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5 Star Review
Matthew
By : 'becca1611' Services : Sales( As a Vendor ) Sold price : £1195000 Would you recommend ? : Yes Postcode : SW11
Sep 15, 2015
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Matthew did a fantastic job in selling our property. He is an honest and straightforward agent and consequently was an absolute pleasure to deal with. Once he achieved our sale, he did a wonderful job in resolving any issues (e.g. survey, legal etc). He was also extremely good at keeping us... Read Full Review
Services : Sales( As a Vendor )Date: 15th Sep 2015
Matthew did a fantastic job in selling our property. He is an honest and straightforward agent and consequently was an absolute pleasure to deal with. Once he achieved our sale, he did a wonderful job in resolving any issues (e.g. survey, legal etc). He was also extremely good at keeping us up-to-date with everything - his communication really was second to none. It was refreshing dealing with an estate agent that doesn't conform to the usual stereotype. Consequently, I wouldn't hesistate to use Chestertons again to sell a property.
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We have found Chestertons to ...
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5 Star Review
Matthew
By : 'Nicola' Services : Sales( As a Buyer ) Sold price : £623500 Would you recommend ? : Yes Postcode : SW11
Aug 30, 2015
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We have found Chestertons to be an excellent agent. We had a very friendly and professional general service throughout, with prompt replies to phone calls and emails, including at weekends. On top of that, Matthew was a massive help when we hit a few bumps in the road with the purchase, working... Read Full Review
We have found Chestertons to be an excellent agent. We had a very friendly and professional general service throughout, with prompt replies to phone calls and emails, including at weekends. On top of that, Matthew was a massive help when we hit a few bumps in the road with the purchase, working quickly and efficiently to co-ordinate 2 sets of solicitors, the vendor and us and facilitating communication between us all. He was great at chivvying along the solicitors to keep the sale on track at a time when it could have fallen through and was instrumental in helping us get to a deal that both sides were happy with when various problems meant we were forced to renegotiate the price. He was also very flexible in arranging for various surveyors and other people to visit the property whenever they needed to which meant that we never encountered any delays through lack of access.
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I recently purchased a flat ...
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5 Star Review
Maxwell
Shanade
By : 'Joe' Services : Sales( As a Buyer ) Sold price : £415000 Would you recommend ? : Yes Postcode : SW11
Aug 30, 2015
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I recently purchased a flat through Chestertons and I would strongly recommend them. I found them to be very professional and helpful throughout the process. They kept me informed and guided me not just in getting to the 'sale agreed' moment, but perhaps more crucially, through the far more... Read Full Review
I recently purchased a flat through Chestertons and I would strongly recommend them. I found them to be very professional and helpful throughout the process. They kept me informed and guided me not just in getting to the 'sale agreed' moment, but perhaps more crucially, through the far more difficult conveyancing process. They were relaxed and easy to deal and gave me good advice throughout. I will most definitely sell through them when the time arises.
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The agent who sold the ...
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4 Star Review
Matthew
Maxwell
By : 'SW11resident' Services : Sales( As a Vendor ) Sold price : £623500 Would you recommend ? : Yes Postcode : SW11
Aug 27, 2015
People found this helpful0
The agent who sold the property for us was Matthew Chard, who worked really hard to sell a property that had been on the market for sometime and was always pleasant and efficient to deal with. Prior to that we had Maxwell Rhodes, who worked hard on the viewings, but didn't actually achieve our... Read Full Review
Services : Sales( As a Vendor )Date: 27th Aug 2015
The agent who sold the property for us was Matthew Chard, who worked really hard to sell a property that had been on the market for sometime and was always pleasant and efficient to deal with. Prior to that we had Maxwell Rhodes, who worked hard on the viewings, but didn't actually achieve our sale.
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I recently used the Battersea ...
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5 Star Review
Maxwell
Shanade
By : 'S' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW11
Aug 27, 2015
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I recently used the Battersea Rise office to buy my first property and it was a very lovely experience to say the least. I have heard horror stories about agents so i was slightly nervous, especially having never done this before. However much to my surprise Matt was amazing and made the whole... Read Full Review
I recently used the Battersea Rise office to buy my first property and it was a very lovely experience to say the least. I have heard horror stories about agents so i was slightly nervous, especially having never done this before. However much to my surprise Matt was amazing and made the whole process as pain free as possible. He was always happy to help, even when I wanted to go back to the property for a 5th time! I dealt with Shanade during the sales process too, who was an absolute pleasure. I can't recommend this agency enough, they really do give credit to their industry.
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When I first made initial ...
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4 Star Review
Maxwell
Tim Phillips
By : 'Marcus' Services : Sales( As a Vendor ) Sold price : £1280000 Would you recommend ? : Yes Postcode : SW11
Apr 7, 2015
People found this helpful0
When I first made initial contact I found that their local knowledge was excellent, that's why I selected them as my selling agent.
Their information gathering was good.
Their advertising and sales work was good
They kept me well informed with the progress of negotiations.
I think the only thing... Read Full Review
When I first made initial contact I found that their local knowledge was excellent, that's why I selected them as my selling agent. Their information gathering was good. Their advertising and sales work was good They kept me well informed with the progress of negotiations.
I think the only thing they could improve upon was their weekly contact with the client. Their contact with me was good but I would have liked a little more contact, even if there wasn't any new information, just to reassure me that they were doing everything they could with regards to the sale.
Based on my experience with chestertons, I would give them a score of 8 out of 10.
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Chestertons have been ...
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5 Star Review
Maxwell
Tim Phillips
By : 'Trumpeter' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW8
Mar 20, 2015
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Chestertons have been extremely helpful and professional throughout the sale of our flat. The advertising, open day and subsequent negotiations were all handled with style and professionalism and we felt part of the process at all stages.
I have found Maxwell Rhodes to be an excellent... Read Full Review
Services : Sales( As a Vendor )Date: 20th Mar 2015
Chestertons have been extremely helpful and professional throughout the sale of our flat. The advertising, open day and subsequent negotiations were all handled with style and professionalism and we felt part of the process at all stages. I have found Maxwell Rhodes to be an excellent communicator, knowing when and who to contact, especially once a buyer had been agreed and the matter was in the hands of the solicitors, smoothing the process wherever possible and always keeping us in the loop. I would't hesitate to use Chestertons again.
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From start to finish Paul ...
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5 Star Review
Paul
By : 'Cristiano' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW8
Jan 30, 2015
People found this helpful1
From start to finish Paul Forster was always very professional, knowledgeable, efficient and helpful. Can only recommend Paul to anyone looking to buy or sell a... Read Full Review
From start to finish Paul Forster was always very professional, knowledgeable, efficient and helpful. Can only recommend Paul to anyone looking to buy or sell a property.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.