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4.6/5, 59 Reviews
92% Recommended
100% sales valuation accuracy
86% letting valuation accuracy
100% sales fee satisfaction
92% letting fee satisfaction
By : 'Vanessa'
Services : Letting(As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : GL52
They've failed to maintain and repair the property for years. It shouldn't have been let in this state. They've refused to do repairs or pay for damage to my property caused by long standing mould, damp, water ingress and sanitation flooding. I've been left to clear up their mess on all occasions. They access my home without notification or permission. Only now they been served a Legal Improvement Notice, have they started work after 3 years of my suffering this, although it's been known to them for many years and just been left. Despite their having 6 months to do the work they've exceeded the time limitation and the Council have allowed this! I've been left homeless sleeping on floors, in expensive Airbnbs at my cost and in my car. They believe it's inhabitable, I've now been told to move back into a filthy flat that's in disrepair, damp, with bullying neighbours, inadequate heating, fire risks and it being cluttered. I can't access my bedroom, hall, lounge, kitchen or dining area due to their mess and disrepair. It's making me ill and putting me at risk.
Last updated at 11/30/2, 12:00:00 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £269,950 | £305,000 |
Lettings | 86% | 92% | £595 | £1,650 |
CJ Hole
1 Bath Street, Cheltenham, Gloucestershire
GL50 1YE
01242 255101
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Vanessa'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : GL52
They've failed to maintain and repair the property for years. It shouldn't have been let in this state. They've refused to do repairs or pay for damage to my property caused by long standing mould, damp, water ingress and sanitation flooding. I've been left to clear up their ... Read Full Review
Ethan
By : 'Daniel'
Services : Letting( As a Tenant )
Rent PCM : £1225
Would you recommend ? : Yes
Postcode : GL51
We were in a desperate situation to find a new home ASAP due to complications with our previous landlord. Ethan and cj hole were able to quickly and efficiently get us a viewing, set up and settled in our new home in less then 3 weeks after receiving the eviction notice for our previous home. We... Read Full Review
Justin
Jenny
By : 'William'
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : GL51
I would like to thank the whole team in the letting department who have successfully let our house in Cheltenham for the second year running. As before the service has been seamlessly efficient, professional and friendly, thank... Read Full Review
Justin
Ethan
By : 'Joan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL50
CJ Hole have managed my property for the past 4 years, plus. Five months ago they found me a second very good tenant. Ethan took care of the process, short listing interested parties for me to meet and offering useful advice as needed. The fact that my tenants have proved to be well chosen, and... Read Full Review
Justin
Ethan
By : 'D'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL1
Justin and his Lettings team at CJ Hole in Cheltenham went above and beyond finding tenants for our properties in Gloucester. They found tenants in record time and were super professional, patient and efficient throughout, making the whole process smooth and stress free for us. I would highly ... Read Full Review
Ethan
By : 'Hilary'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL51
Recent let a property in Cheltenham through CJ Hole. Ethan managed the whole process, he was professional, helpful and efficient. Highly... Read Full Review
By : 'Ray'
Services : Letting( As a Tenant )
Would you recommend ? : No
C J Hole advertised a flat in Montpellier Chelternham as a two bedroom flat while Cheltenham Council had imposed a Prohibition/restriction under the Housing Act 2004 section 20 for any person NOT to habitate one of the rooms on healthy and safety grounds ... i.e. this was a one bedroom flat with a... Read Full Review
By : 'Bettina'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GL51
the worst agency I've ever been to. i will never take them out again flat !!!???? much is not true of what they... Read Full Review
Jenni
By : 'PT'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GL50
I recently bought a property via CJ Hole Cheltenham. From initial viewing to purchase was stress free. Both Jenny’s were friendly, professional and very patient with the various questions posed. I would highly recommend using CJ Hole, if I ever move again I certainly... Read Full Review
Molly
By : 'Susan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL50
Working with Molly to find our ideal property was a delight. She suggested properties that would suit our family and ultimately worked on our behalf to negotiate an excellent tenancy agreement for our ideal home in Cheltenham. We had peace of mind and quick responses to all of our questions! Thanks ... Read Full Review
Molly
By : 'Susan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL50
Working with Molly to find our ideal property was a delight. She suggested properties that would suit our family and ultimately worked on our behalf to negotiate an excellent tenancy agreement for our ideal home in Cheltenham. We had peace of mind and quick responses to all of our questions! Thanks ... Read Full Review
Justin
By : 'Tom'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : GL51
I have recently let my property with CJ Hole and I have been very impressed with them. Initially I contacted Northwood, largely based on the positive reviews on this site, but I was very disappointed with them so I contacted CJ Hole instead. From the very start Justin responded to my messages... Read Full Review
I think the Agents fees are perfectly reasonable
Justin
By : 'Joan'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : GL50
I used this company when letting my flat because I'd had good experiences with their sales team during the purchase of my present house. CJ Hole were the seller's agent. Justin and his letting team didn't disappoint. From the first visit to advise on letting matters, to finding... Read Full Review
Fair
Jenni
By : 'Alan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GL53
During the process of selling our flat in Cheltenham we were really please to have Jennie Moore in C J Hole "fighting our corner" in the face of having a very inexperienced (incompetent?) solicitor. Jenni worked tirelessly to ensure the sale was successful, often undertaking work that the ... Read Full Review
The agent's fees were within the normal range for Estate Agent fees.
By : 'Liz'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GL53
We decided to sell our house with CJ Hole after a very thorough viewing of another property. The estate agent really knew the property & area. This was our first move in 24 years & the staff talked us through the whole thing. The first buyer dropped out just before completion & the... Read Full Review
Good
Jack
By : 'H'
Services : Letting( As a Owner )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : GL52
Since buying our very first property to let, Jack has helped us by answering all our questions and making sure we fulfil all our landlord obligations. He replies to emails promptly and thoroughly and made it seem like nothing is too much trouble. He also makes sure we don't spend more money... Read Full Review
Reasonable.
By : 'Jackie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GL52
CJ Hole are a very competent and super efficient estate agent! I felt every time I spoke to Jenni or Jeremy my queries were dealt with immediately and swiftly. From the level of knowledge to the customer service approach and friendly voice at the end of the phone, I always felt extremely... Read Full Review
Good.
By : 'Graham'
Services : Sales( As a Buyer )
Sold price : £305000
Would you recommend ? : Yes
Postcode : GL51
Both my wife and I found the staff at CJ Hole very easy to communicate with and they simplified our house move so that whatever we wanted was never too much trouble. They accomodated our wishes for multiple viewings and despite having a probate matter to clear with the Vendor, everythign went... Read Full Review
Not a problem for us.
Jenni
By : 'Paul'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CHEL
5 Star service from Jenni in Cheltenham. Couldn't fault her professionalism one bit. Very helpful and can do... Read Full Review
By : 'E'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GL51
Having recently both bought and sold a property with this agency I have nothing but praise for them. We both completed and exchanged on the dates we wanted. The service was efficient, we were well informed and genuinely felt they had our interests at heart. Communication is key and the lines of... Read Full Review
The agents fees were a fair price for the service we received