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Byfleet, KT14
1/5, 3 Reviews
0% Recommended
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"Rebbeca Heslam I've..."
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1 Star Review
By : 'Soumya'
Services : Letting(As a Tenant)
Rent PCM : £2010
Would you recommend ? : No
Postcode : E14
Feb 20, 2024
People found this helpful1
Rebbeca Heslam I've never come across anyone a rude and unprofessional property agent as Rebecca, since the day we have moved in we have had issues with our flat and she has been nothing but unprofessional in dealing with them, Her mobile phone is never available to call even on the week days, We had no point of contact even during emergencies, when we had a serious health and safety hazard in the house all she had to say to us was "Exercise some patience". Their hunger for making money and how less they care about their customers hasn't stopped surprising me *Stirling Ackroyd* only cares about making themselves money even if it means they have step on working class customers like us.
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Stephen Staley
mohamed amine karabadja
Address
Stirling Ackroyd
2 Wintersells Road, Byfleet, Surrey
KT14 7LF
0203 833 5027
Services offered
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- Lettings
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- Conveyancing
- Mortgage Advice
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Stirling Ackroyd Branches (View All 38)
I had a very disappointing ...
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1 Star Review
By : 'Stephen'
Services : Surveying
Would you recommend ? : No
Postcode : CW7
Aug 7, 2024
People found this helpful0
I had a very disappointing experience with this company. I understand that humans can make mistakes, however when i approached them with my complaint they dismissed it without even acknowledge any points i had raised, as if they didn't care. It was extremely upsetting. They have passed me... Read Full Review
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Stephen Staley said about Stirling Ackroyd
Services : Surveying( )Date: 7th Aug 2024
I had a very disappointing experience with this company. I understand that humans can make mistakes, however when i approached them with my complaint they dismissed it without even acknowledge any points i had raised, as if they didn't care. It was extremely upsetting. They have passed me over to the CEDR and i will be taking the complaint to them. I hope something positive can come out of this rather negative experience.
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Rebbeca Heslam I've ...
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1 Star Review
By : 'Soumya'
Services : Letting( As a Tenant )
Rent PCM : £2010
Would you recommend ? : No
Postcode : E14
Feb 20, 2024
People found this helpful1
Rebbeca Heslam I've never come across anyone a rude and unprofessional property agent as Rebecca, since the day we have moved in we have had issues with our flat and she has been nothing but unprofessional in dealing with them, Her mobile phone is never available to call even on the week... Read Full Review
Comments (0)Rebbeca Heslam
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Soumya Nandi said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 20th Feb 2024
Rebbeca Heslam
I've never come across anyone a rude and unprofessional property agent as Rebecca, since the day we have moved in we have had issues with our flat and she has been nothing but unprofessional in dealing with them, Her mobile phone is never available to call even on the week days, We had no point of contact even during emergencies, when we had a serious health and safety hazard in the house all she had to say to us was "Exercise some patience". Their hunger for making money and how less they care about their customers hasn't stopped surprising me
*Stirling Ackroyd* only cares about making themselves money even if it means they have step on working class customers like us.
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bad experience with Lilly ...
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1 Star Review
Lilly
By : 'mohamed'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : 32AB
Aug 12, 2023
People found this helpful1
I recently had an arrangement with a representative named Lilly Hill. We had scheduled a viewing for this Saturday. To honor this appointment, I took a train from London to Woking. However, upon arriving, there was no sign of her. I waited for approximately two hours, but she never showed up. While ... Read Full Review
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mohamed amine karabadja said about Stirling Ackroyd
Services : Letting( As a Prospective Landlord/Tenant )Date: 12th Aug 2023
I recently had an arrangement with a representative named Lilly Hill. We had scheduled a viewing for this Saturday. To honor this appointment, I took a train from London to Woking. However, upon arriving, there was no sign of her. I waited for approximately two hours, but she never showed up. While she claimed to have tried calling me twice, I did not receive any calls from her. Even if I had missed her calls, a follow-up email would have been an appropriate gesture. This incident resulted in a complete waste of my day. Because of this negative experience with Ms. Hill, I am hesitant to ever engage with Stirling Ackroyd again. It's unfortunate that one individual can cast such a negative light on the entire company.
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