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Gascoigne Pees Logo

Leatherhead, KT22

4.8/5, 81 Reviews
98% Recommended

83% sales valuation accuracy

0% letting valuation accuracy

97% sales fee satisfaction

0% letting fee satisfaction

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Offering the best of both worlds to sellers, buyers, landlords and tenants in London and the commuter belt, Gascoigne-Pees are ideally located with 18 specialist offices across South West London and Surrey. Leatherhead Office is located in the town with easy access for clients to pop in and have a chat, we also ha
ve a large window display to advertise our available properties. At Gascoigne-Pees, we pride ourselves on having some of the best staff in the business, combined with a strict recruitment and development policy to ensure the highest standards. Our expertly trained and dedicated team in Leatherhead will endeavour to get the best price for your property, using the experience and local area knowledge required to make your property sale, purchase or let a success. We cover the entire property spectrum from first time buyer flats to large country properties with acreage, so you can rest assured that you are dealing with an experienced team when you choose Gascoigne-Pees as your dedicated estate or letting agent. Gascoigne-Pees is a well known and respected name throughout the South West London and Surrey property markets, ensuring that our unique branding makes us stand out from the crowd. We are often the first port of call for buyers when registering and our prominent for sale boards are easily recognised and generate many enquiries.
"disgusting and appalling..."

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1 Star Review
UserName

Michael

By : 'V'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : KT22

Nov 3, 2023
People found this helpful0

We have a listing with this company in the leatherhead branch who has been professional and friendly up to the point of customer visits to our property. We have a carpeted flat and both the agent and the customer did not remove their shoes when showing the flat. What makes me furious was that on the day of the visit it was raining and muddy and yet there was NO consideration shown in removing shoes to access the property. We complained to the branch manager Michael White who apologised and I've just had a 2nd visit from another customer and again NO SHOES removed on access and guess what's going on outside right now. Storm Ciaran. So if my property was going to receive 20 visits, what condition are my carpets going to be in after? Absolutely disgusting and appalling service, it is common courtesy to be considerate of another family's home and yet none was shown and not only that, after having already complained once already you neglect to follow up on it. Undecided yet what to do as I was unable to reach the branch manager.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales83%97%£242,500£877,500
Lettings0%0%£0£0
Areas covered
  • KT22
  • KT23
  • KT24
  • RH4
Address

Gascoigne Pees
29 Church StreetLeatherhead, Surrey
KT22 8DX
01372 390 445

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Gascoigne Pees Branches (View All 44)
disgusting and appalling ...

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1 Star Review
UserName

Michael

By : 'V'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : KT22

Nov 3, 2023
People found this helpful0

We have a listing with this company in the leatherhead branch who has been professional and friendly up to the point of customer visits to our property. We have a carpeted flat and both the agent and the customer did not remove their shoes when showing the flat. What makes me furious was that on ... Read Full Review

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Janet has been a complete ...

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5 Star Review

By : 'Emma'
Services : Sales( As a Buyer )
Sold price : £323000
Would you recommend ? : Yes
Postcode : KT22

Feb 6, 2020
People found this helpful0

Janet has been a complete pleasure to deal with throughout a lengthy and at the end, testing, process.! I really felt Janet genuinely cared about supporting me to find a property for my parents to relocate to from the North. She demystified and jargon and ultimately helped it run as smooth as it... Read Full Review

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Excellent ...

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5 Star Review

By : 'Oliver'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : KT22

Oct 23, 2019
People found this helpful0

Always available to assist with additional viewings to the property and friendly and helpful throughout the purchase process. Janet was a constant point of contact and was a pleasure to deal... Read Full Review

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Everyone has been so helpful, ...

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5 Star Review

By : 'Phoebe'
Services : Sales( As a Buyer )
Sold price : £400000
Would you recommend ? : Yes
Postcode : KT22

Oct 16, 2019
People found this helpful0

Everyone has been so helpful, friendly and supportive along the way. Nothing has been too much hassle, and they have worked hard continually to get us our dream forever home. Particular thanks to Rachel and Matthew who have remained patient, proffesional and supportive throughout, and who have... Read Full Review

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Sale of Bookham ...

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5 Star Review
UserName

Katie

By : 'Mike'
Services : Sales( As a Vendor )
Sold price : £760000
Would you recommend ? : Yes
Postcode : KT23

Sep 9, 2019
People found this helpful0

Excellent throughout the sales process. Great communication with a straightforward and honest approach. Very easy to deal with. Professional but... Read Full Review


Comments on Agent Fees

Agreed fee structure was very reasonable

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Professional and efficient ...

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5 Star Review

By : 'R'
Services : Sales( As a Vendor )
Sold price : £695000
Would you recommend ? : Yes
Postcode : KT22

Jul 11, 2019
People found this helpful0

Professional and efficient service by the Leatherhead GP office. Very impressed with the viewing service and all the advice and effort they put into my Sale. Thank you Matt, Janet, Rachael and... Read Full Review

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My experience is all ...

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5 Star Review

By : 'Sylvia'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT22

Jul 2, 2019
People found this helpful0

My experience is all positive. I dealt with Rachel White and Matthew Jones. I was kept in touch at all stages. They were very patient, calm and thoughtful to my needs. I would certainly recommend them to anyone moving. Kind and grateful... Read Full Review

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Excellent ...

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5 Star Review

By : 'Four'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT22

May 6, 2019
People found this helpful1

All of the staff at Leatherhead were most supportive for the six months it took to completion, during a difficult, painful sale of my property. I couldn't have asked for a better... Read Full Review


Comments on Agent Fees

Compared to other Agents Fees, Gascoigne -Pees were good.

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Extremely helpful and patient ...

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5 Star Review

By : 'Mr&Mrs'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : KT21

Mar 13, 2019
People found this helpful0

We had a long, complicated negotiation and sale process. Janet and William were there every step of the way and we are eternally grateful for their perseverance as they helped find our dream... Read Full Review


Comments on Agent Fees

Good given all the efforts they put into this sale

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House ...

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5 Star Review

By : 'Clive'
Services : Sales( As a Vendor )
Sold price : £350000
Would you recommend ? : Yes
Postcode : KT22

Feb 20, 2019
People found this helpful0

Matthew and Rachel where really helpful and proactive in managing the sale of my fathers house. Katie Fox was also superb and managing the liaison between the conveyancing team and the estate agent. All well done and... Read Full Review


Comments on Agent Fees

What I expected

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Highly ...

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5 Star Review
UserName

Katie

By : 'Victoria'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : Yes
Postcode : KT22

Jan 21, 2019
People found this helpful1

Would like to thank all the staff at the Leatherhead branch for the fantastic service we received in selling our property. In particular, Katie, Janet and Matthew. Katie was a huge help for us. She guided us through each step after our property was under offer, she consistently chased up each step... Read Full Review


Comments on Agent Fees

Very reasonable fees. And they really to put in the hard work that makes the fees acceptable.

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helpful, friendly, ...

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5 Star Review
UserName

Katie

By : 'Alex'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : KT21

Jan 4, 2019
People found this helpful0

Katie was most efficient and friendly throughout the whole purchase process. The purchase despite other factors went as smooth as could possibly do. Thank... Read Full Review

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Sale of Bookham ...

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5 Star Review
UserName

Katie

By : 'Mike'
Services : Sales( As a Vendor )
Sold price : £760000
Would you recommend ? : Yes
Postcode : KT23

Dec 20, 2018
People found this helpful0

Excellent throughout the sales process. Great communication with a straightforward and honest approach. Very easy to deal with. Professional but... Read Full Review


Comments on Agent Fees

Agreed fee structure was very reasonable

Comments (0)
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House ...

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5 Star Review

By : 'Mike'
Services : Sales( As a Vendor )
Sold price : £590000
Would you recommend ? : Yes
Postcode : KT22

Dec 19, 2018
People found this helpful0

Completed on house sale today. Excellent advice and service from Matt and Rachel (and Janet). Got the house sold in a difficult market - so very... Read Full Review


Comments on Agent Fees

We had a discussion and agreed on a mutually satisfactory way forward on fees

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Flat 2, ...

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5 Star Review

By : 'Rupert'
Services : Sales( As a Vendor )
Sold price : £242500
Would you recommend ? : Yes
Postcode : KT22

Dec 18, 2018
People found this helpful0

Rachel managed my firm demands with tact. She progressed the sale to completion on the target date despite solicitors raising over 40... Read Full Review


Comments on Agent Fees

Reasonable

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Excellent Buying ...

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5 Star Review
UserName

Karen

By : 'Jenny'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : KT22

Dec 17, 2018
People found this helpful0

Unusually, we knew the exact property we wanted to buy before approaching Gascoigne Pees. Once the purchase price was agreed a dedicated contact was provided, who was very helpful, but Joanne also kept in touch regularly, liaising with both sides and pushing both vendor and purchaser to achieve the ... Read Full Review


Comments on Agent Fees

We purchased rather than sold.

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It was a very stressful chain ...

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5 Star Review
UserName

Katie

By : 'SB'
Services : Sales( As a Vendor )
Sold price : £1
Would you recommend ? : Yes
Postcode : KT22

Nov 28, 2018
People found this helpful0

What a stressful time it was. But Katie managed to keep Me smiling and help me through . It was a complicated chain and the team managed to hold it together when looking... Read Full Review


Comments on Agent Fees

Always too much ?

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Mrs ...

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5 Star Review

By : 'BET'
Services : Sales( As a Buyer )
Sold price : £835000
Would you recommend ? : Yes
Postcode : KT22

Nov 4, 2018
People found this helpful0

I have had a very pleasant experience with the team at the Leather head branch who were the agents for a property I have just purchased. They were also great assistance whilst I was actively looking for properties and introduced me to properties that fitted my brief. The team is professional and... Read Full Review


Comments on Agent Fees

N/A as I was purchasing

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Exceptional service provided ...

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4 Star Review

By : 'DW'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT23

Oct 30, 2018
People found this helpful0

From the moment that we instructed Gascoigne Pees to sell our house we knew that we would not be disappointed. This has been the second time in six years that we have used their services to sell and buy our home and Janet Coulson has been instrumental in both of the sales and purchase. She has an... Read Full Review


Comments on Agent Fees

As we were 'regulars' we negotiated the fees and were very happy with the fees we paid.

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Nothing was too much ...

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4 Star Review

By : 'Happy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : KT23

Oct 23, 2018
People found this helpful0

From the first time that Janet showed us the property we went on to buy nothing was too much trouble for her. She was accommodating, flexible and amenable to our requests to view, re-view and show family members. Matthew too was efficient and helpful. I still recall his enthusiasm when he relayed... Read Full Review


Comments on Agent Fees

They were on a par with other local agents.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10/15/2018, 6:28:27 AM by allAgents

Awards won by Gascoigne Pees, Leatherhead KT22 8DX