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The UK's Largest Customer Review Website for the Property Industry
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4.5/5, 1657 Reviews
89% Recommended
92% sales valuation accuracy
87% letting valuation accuracy
93% sales fee satisfaction
93% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 92% | 93% | £24,500 | £46,050,000 |
Lettings | 87% | 93% | £550 | £2,300 |
Gascoigne Pees
35 Winchester St, Basingstoke, Hampshire
RG21 7EE
01256 464466
In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 3/20/2023, 6:12:01 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
53 | 15 | 60 | 44 | 831 | 26 | 560 | 19 | 24 | 25 |
By : 'Daz'
Branch : Basingstoke Lettings, 35 Winchester St
Services : 7
Sold price : £1
Would you recommend ? : No
Postcode : RG22
Thoroughly unhelpful, have enquired about two properties on two separate occasions and on both enquiries no viewing was offered I had to constantly phone as noone ever bothered to contact me even though the properties arewere still up . I offered to pay the holding deposit without a viewing on one ... Read Full Review
By : 'Eloy'
Branch : Merrow, 249 Epsom Road
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : RH2
I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking for a property to rent, just adds to the stress. But I can honestly say many thanks to Orla and her fantastic patience and efforts for finding me the exact property I was looking ... Read Full Review
Nic
Martina
By : 'HatchWarren'
Branch : Basingstoke, 35 Winchester St
Services : Sales( As a Vendor )
Sold price : £527000
Would you recommend ? : No
Postcode : RG22
We were disappointed in the service we received for the following reasons: The price achieved in offers was 12% lower that the initial guide price we were advised to sell at. The estate agent who met us and onboarded us did not carry out any viewings. Agents carrying out viewings were not able ... Read Full Review
Tom
Tom
By : 'Neeta'
Branch : Tadley, 20 Mulfords Hill
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RG7
Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the ... Read Full Review
Emily
By : 'Kate'
Branch : Horsham, 26a Carfax
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RH13
Sale took 22 months, 3 different Managers,2 different Solicitors. Emily Acaster (new agent) pushed it thru to the end. Her dedication & perseverance saw it to completion. Emily's an asset to the ... Read Full Review
By : 'Weslei'
Branch : Kingston, 13-15 Richmond Road
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : No
Postcode : SW20
a bunch of thieves! They extorted me. I paid a deposit of £500 for a property that I was renting for December 13, 2023. When they sent me the contract it was November 12, 2023. I asked them to fix the date and you refused. They stole £500 from me and said I had agreed to the ... Read Full Review
By : 'SM'
Branch : Basingstoke, 35 Winchester St
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG24
Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the team for providing an amazing, positive and excellent ... Read Full Review
Michael
By : 'V'
Branch : Leatherhead, 29 Church Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : KT22
We have a listing with this company in the leatherhead branch who has been professional and friendly up to the point of customer visits to our property. We have a carpeted flat and both the agent and the customer did not remove their shoes when showing the flat. What makes me furious was that on ... Read Full Review
By : 'Nicholas'
Branch : Basingstoke, 35 Winchester St
Services : Sales( As a Vendor )
Sold price : £250000
Would you recommend ? : Yes
Postcode : RG21
I previously used GP when we were renting our apartment in Basingstoke, and always found their service cost effective and professional, so when we decided to sell our apartment, we once again relied on GP to act as our agents. they were very fast to act with photographs etc, and after only 2 or 3 ... Read Full Review
Chloe
By : 'Fadzie'
Branch : Farnham, 50 The Borough
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU10
Im glad to recommend Gascoigne -Pees for accomodation because of how Chloe helped me through the whole process after so many mnths looking for accomodation and failing to get one.When i came across this Agent i didnt knew i was to get a property to rent but here i am now.Thank you so much Chloe she ... Read Full Review
Jade
By : 'Erih'
Branch : Merrow, 249 Epsom Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BR3
Very bad handling of situation with the washing machine and fridge freezer ! Both haven’t been working since day one that we moved at the rented property and month and half done the line we still don’t have those working . Property manager Sarah is just useless ! Still ... Read Full Review
Elizabeth
David
By : 'Chris'
Branch : Emsworth, 1 South Street
Services : Sales( As a Buyer )
Sold price : £367500
Would you recommend ? : Yes
Postcode : PO10
We were new to purchasing property in the UK but Elizabeth and her colleagues at Gasgoine & Pees were very helpful and professional in guiding us through the challenges presented when buying a home here. My wife and I would have no qualms in recommending the Gasgoine Pees Emsworth team ... Read Full Review
By : 'Marisa'
Branch : Basingstoke Lettings, 35 Winchester St
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : RG21
I have used Gascoigne Pees/Contrywide to let our family home while we went abroad to work for 4 years. I chose full management and paid dearly for it, but the service I received for it wasn’t worth the money at all. When the tenants reported issues, Contrywide informed me late, hence ... Read Full Review
By : 'ZKAA.'
Branch : Basingstoke, 35 Winchester St
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : HP1
Terrible customer service from Chris. Shocking how Gascoigne-Pees selects their management and would definitley not be recommending people to them ... Read Full Review
Chloe
Richard
By : 'Vicky'
Branch : Farnham, 50 The Borough
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : GU9
Richard and Chloe were friendly and helpful making the renting process easy. Best agency I have dealt with so ... Read Full Review
By : 'Mary'
Branch : Basingstoke, 35 Winchester St
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG21
We had a very positive experience selling our house with Gascoigne Pees. The agent was very respectful, gave us excellent advice and helped us at every point in the ... Read Full Review
By : Nic Austen
Sep 13, 2022Thank you very much for your positive comments regarding Jim. As his manager, I really appreciate it and will be pleased to pass this on to him. We were delighted to help you with your...
Carly
By : 'David'
Branch : Basingstoke, 35 Winchester St
Services : Letting( As a Tenant )
Rent PCM : £1795
Would you recommend ? : Yes
Postcode : RG24
I found Carly to be extremely helpful and very professional. Absolutely could not have got teh property without her ... Read Full Review
Nic
By : 'Mr'
Branch : Basingstoke, 35 Winchester St
Services : Sales( As a Vendor )
Sold price : £580000
Would you recommend ? : Yes
Postcode : RG21
Used Gascoignes to sell my mothers house. They were professional, friendly and very good on communications from day one. Starting with initial meeting with Jim and then ongoing dealings in the office with Martina (many thanks Martina 5 star- pleasure dealing with you) dealing with viewings and ... Read Full Review
Lauren
By : 'Mr'
Branch : Guildford, 193 High Street
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : RH13
On the first day tenancy was due to begin the following was discovered. Broken boiler Broken cooker Broken dishwasher No fire alarms No valid gas safety check No heating or hot water No cleaning undertaken Black mould throughout Brown speckled mould throughout Signs off water ingress in numerous ... Read Full Review
By : 'Jo'
Branch : Basingstoke, 35 Winchester St
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG21
Really recommend Gascoigne Pees. They managed the sale of our house and got us on the market within days, and an offer the first weekend. Our offer fell through but they remarketed and helped us get another offer quickly. But where they really were good is during the conveyancing process, chasing ... Read Full Review