At Foxtons Camden our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Camden and the surrounding areas, including Archway, Kentish Town, Primrose Hill and Regent's Park.
"This is my first time renting ..."
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5 Star Review
Jamal
By : 'ilir' Services : Letting(As a Owner) Would you recommend ? : Yes Postcode : NW5
Mar 1, 2024
People found this helpful0
This is my first time renting through Foxtons. Jamal was an enourmous help in finding the new tenants and explaining to me all the steps in the process.
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By : 'G' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : NW1
Sep 20, 2024
People found this helpful0
Do not move in to properties from Foxtons. I have been living in a mould infested flat for a year— which sent me to the hospital and an independent mould company confirmed the flat was unsafe to live in because it wasn’t properly damp proofed — and they did nothing.... Read Full Review
Services : Letting( As a Tenant )Date: 20th Sep 2024
Do not move in to properties from Foxtons. I have been living in a mould infested flat for a year— which sent me to the hospital and an independent mould company confirmed the flat was unsafe to live in because it wasn’t properly damp proofed — and they did nothing. When I decided to move out because of the mould, they immediately started viewings of the flat and are now moving someone in when the landlord has no plans to carry out the 2 months of repairs necessary to make it not a health hazard. Beyond that, though, Foxtons has contacted me to schedule viewings of my flat several times when I explicitly told them not to, and when trying to find a flat with them, they offered ones that did not meet any of my criteria and were not on the market. Overall, I strongly recommend not using Foxtons.
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This is my first time renting ...
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5 Star Review
Jamal
By : 'ilir' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : NW5
Mar 1, 2024
People found this helpful0
This is my first time renting through Foxtons. Jamal was an enourmous help in finding the new tenants and explaining to me all the steps in the... Read Full Review
Services : Letting( As a Owner )Date: 1st Mar 2024
This is my first time renting through Foxtons. Jamal was an enourmous help in finding the new tenants and explaining to me all the steps in the process.
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Jamal is a ...
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5 Star Review
Jamal
By : 'Amy' Services : Letting( As a Owner ) Rent PCM : £2600 Would you recommend ? : Yes Postcode : NW1
Feb 1, 2024
People found this helpful0
Jamal at the Camden office has recently let my flat and has been an absolute star! He made it so easy and stress free and was a pleasure to work... Read Full Review
Services : Letting( As a Owner )Date: 1st Feb 2024
Jamal at the Camden office has recently let my flat and has been an absolute star! He made it so easy and stress free and was a pleasure to work with.
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Poor management from this ...
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1 Star Review
By : 'Jose' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : E3
Sep 5, 2021
People found this helpful0
Poor management from this agency. They had 3 apartments together. We rented the one in the middle as it was double room. we were quite happy overall but then, they set a group of young a problematic guys for the apartment besides us,since then, our rental is a nightmare. I have contacted them... Read Full Review
Services : Letting( As a Tenant )Date: 5th Sep 2021
Poor management from this agency. They had 3 apartments together. We rented the one in the middle as it was double room. we were quite happy overall but then, they set a group of young a problematic guys for the apartment besides us,since then, our rental is a nightmare. I have contacted them several times and they always repond sorry to hear that, please report it to council. This agency just worry to get the money from anyone's pocket and dont care about anything else but to set a direct debit date which is by the way, coming days before it should be.
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Unprofessional property ...
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1 Star Review
By : 'Khawater' Services : Letting( As a Tenant ) Rent PCM : £2400 Would you recommend ? : No Postcode : W2
Jul 1, 2021
People found this helpful1
Unprofessional property management from my view; a tenant. Unprofessional communication skills. I will not recommend them to others and will not deal with them... Read Full Review
Services : Letting( As a Tenant )Date: 1st Jul 2021
Unprofessional property management from my view; a tenant. Unprofessional communication skills. I will not recommend them to others and will not deal with them again.
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Jamal was helpful, ...
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5 Star Review
Jamal
By : 'Fred' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NW1
Feb 16, 2021
People found this helpful0
Jamal was helpful, professional and attentive he assisted me In Making the right choice am very happy with my place I highly recommend... Read Full Review
Services : Letting( As a Tenant )Date: 16th Feb 2021
Jamal was helpful, professional and attentive he assisted me In Making the right choice am very happy with my place I highly recommend him.
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Jamal is the best ...
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5 Star Review
Jamal
By : 'Monika' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NW6
Feb 2, 2021
People found this helpful0
I would recommend Jamal 100% as he is very dedicated, hard working, kind and very helpful estate agent ! Thank you Jamal (Foxtons) for finding me a property... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Feb 2021
I would recommend Jamal 100% as he is very dedicated, hard working, kind and very helpful estate agent ! Thank you Jamal (Foxtons) for finding me a property !!
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Worst ...
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1 Star Review
By : 'Jack' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : E2
May 17, 2018
People found this helpful1
Horrible agency. Ripoff artists and a pain. they are basicly the "wolf of wall street" of lettings agents. All sales and overpriced fees without actually doing anything. A... Read Full Review
Services : Letting( As a Tenant )Date: 17th May 2018
Horrible agency. Ripoff artists and a pain. they are basicly the "wolf of wall street" of lettings agents. All sales and overpriced fees without actually doing anything. A disgrace
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Advisor Douglas at the Camden ...
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5 Star Review
By : 'CO' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NW1
Sep 2, 2014
People found this helpful0
Advisor Douglas at the Camden office was very helpful, contactable and friendly. Although we did not rent from Foxtons in the end as we did not find the right property for us, I really appreciate all of the effort that Douglas put in to help us with our search. Top... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Sep 2014
Advisor Douglas at the Camden office was very helpful, contactable and friendly. Although we did not rent from Foxtons in the end as we did not find the right property for us, I really appreciate all of the effort that Douglas put in to help us with our search. Top service.
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V. pleased with Foxtons. They ...
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5 Star Review
By : 'JO' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : NW1
Aug 21, 2013
People found this helpful0
V. pleased with Foxtons. They valued the property keenly and achieved well over asking price. They marketed well, targeting specific buyers. They arranged an open day that fitted with us as new parents (rather than viewings time after time). They did what they said they were going to do when they... Read Full Review
Services : Sales( As a Vendor )Date: 21st Aug 2013
V. pleased with Foxtons. They valued the property keenly and achieved well over asking price. They marketed well, targeting specific buyers. They arranged an open day that fitted with us as new parents (rather than viewings time after time). They did what they said they were going to do when they said they'd do it. They managed the whole process v. well: reducing our hassle and maximising the price achieved. They were pleasant and professional.
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Ed, thanks so much for ...
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5 Star Review
By : 'Tamsin' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : N7
Jul 27, 2013
People found this helpful0
Ed, thanks so much for selling our house. We're really so grateful to you. We're not going to sell our new house unless you personally open an estate agents in Hebden Bridge!!
Thanks also for helping with the final stages of the sale and purchase, dealing with the solicitors, other agents and... Read Full Review
Services : Sales( As a Vendor )Date: 27th Jul 2013
Ed, thanks so much for selling our house. We're really so grateful to you. We're not going to sell our new house unless you personally open an estate agents in Hebden Bridge!!
Thanks also for helping with the final stages of the sale and purchase, dealing with the solicitors, other agents and other buyers and sellers in the chain. I wouldn't have even expected you to be involved with all that stuff, but thank god you were! It was really a relief to know there was one sane and sensible person involved when others seemed to be mega-stressed, inefficient or unrealiable. Thanks for helping to keep us happy and keeping the whole thing on track.
We were really impressed with your advice while the flat was on the market, and before when you did the valuation. You seemed to have really good answers to any questions we asked, however random, and we really appreciated that you took the time to engage with us on that level - I don't think many people would do that. We knew we were in excellent hands, but we still really liked being able to think about things for ourselves, so thanks for all the time you took on keeping us informed and for being so patient!
We were marvelling at how slick the whole experience of selling the flat with Foxtons was and are so glad that we were in the Camden patch- we can't imagine the others would have been anywhere near as friendly, intelligent and all-round brilliant as you!
Thank you!
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I am a landlord of a property ...
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1 Star Review
By : 'Anon' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : NW1
Jul 22, 2013
People found this helpful7
I am a landlord of a property who unfortunately made the mistake of choosing Foxtons. I have had constant issues with them and with all honesty advise you to avoid using their services.
One example was when my tenant moved in and I instructed them to hire professional cleaners at £190 inc VAT.... Read Full Review
Services : Letting( As a Owner )Date: 22nd Jul 2013
I am a landlord of a property who unfortunately made the mistake of choosing Foxtons. I have had constant issues with them and with all honesty advise you to avoid using their services.
One example was when my tenant moved in and I instructed them to hire professional cleaners at £190 inc VAT. When I inspected the inventory I found comments that suggested the property required cleaning. It was only when I queried it with the property manager that I found out that the cleaners had in fact not been to the property and that the manager was completely unaware of the fact. I was able to request a refund for the job.
I have two other issues involving repairs and rent which I wont go into as they haven't been resolved yet. However the Foxtons staff honestly have no interest or concern for either myself or my tenant.
Please, please dont make the same mistake as I have. Ignore the marketing and sales tactics, it's all fake. If something goes wrong they will do the absolute minimum to assist you and in some cases as I have found, will not even follow through on actions that they say they will do in writing. Once you're signed up you feel trapped, ripped off and cheated. I assure you all they want in your money.
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Abysmal service. Used ...
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1 Star Review
By : 'Morris29' Services : Letting( Property Management ) Would you recommend ? : No Postcode : NW1
Jul 19, 2013
People found this helpful9
Abysmal service. Used foxtons because they were quick to get a tenant into the property. That is where any form of service ended. Management of the property was zero resulting in us having to cancel the service after the first 3 months. Encountered problem after problem with staff unhelpful to... Read Full Review
Abysmal service. Used foxtons because they were quick to get a tenant into the property. That is where any form of service ended. Management of the property was zero resulting in us having to cancel the service after the first 3 months. Encountered problem after problem with staff unhelpful to both us and the tenant. Will not be renewing contract with foxtons or using again in the future. Disappointing and frustrating.
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Absolutely outstanding from ...
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5 Star Review
By : 'sharingexperience' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : N19
Jul 17, 2013
People found this helpful0
Absolutely outstanding from start to finish. These guys really know the market and work super super hard to achieve the absolute best possible price. I'm amazed and wouldn't hesitate to use them again but I wouldn't use anyone else. Their fees might be more than some other agents charging 1, 1.5 ... Read Full Review
Services : Sales( As a Vendor )Date: 17th Jul 2013
Absolutely outstanding from start to finish. These guys really know the market and work super super hard to achieve the absolute best possible price. I'm amazed and wouldn't hesitate to use them again but I wouldn't use anyone else. Their fees might be more than some other agents charging 1, 1.5 or 2% but they are WELL worth it and you will get the money back when you sell as they will get a higher price anyway.
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Sam was always really ...
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5 Star Review
By : 'R' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : N&AM
Jun 19, 2013
People found this helpful0
Sam was always really friendly and patient with me, taking the time to look at a number of properties every couple of weeks for about 6 months. He never got frustrated and always took the time to listen to what I liked and disliked about the properties we viewed and used this information to help... Read Full Review
Sam was always really friendly and patient with me, taking the time to look at a number of properties every couple of weeks for about 6 months. He never got frustrated and always took the time to listen to what I liked and disliked about the properties we viewed and used this information to help him choose the next properties.
Whilst looking for properties I dealt with a number of estate agents, including some of your colleagues at other Foxtons branches and I have to say Sam was by far the best. In the end I even stopped looking with other agencies as I really wanted to buy a property from Sam, he is real credit to the company.
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I just wanted to drop a quick ...
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5 Star Review
By : 'Imran' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : NW5
Feb 23, 2013
People found this helpful0
I just wanted to drop a quick note to say that I was thoroughly impressed with Joel throughout the whole process of purchasing Flat C, Queens Crescent.
This was my first purchase, and obviously had a lot of questions and concerns, but Joel was always happy to do his best to answer them, as well ... Read Full Review
I just wanted to drop a quick note to say that I was thoroughly impressed with Joel throughout the whole process of purchasing Flat C, Queens Crescent.
This was my first purchase, and obviously had a lot of questions and concerns, but Joel was always happy to do his best to answer them, as well as show the flat to me and my parents when I requested.
I also had some concerns working with Foxtons on this, given what i'd heard from people in the past, but I found Joel was trustworthy, and always upfront, and put Foxtons in a positive light.
I'm sure this has not been the first time he's received positive feedback and i'm sure its recognised but I wanted to pass it on to you.
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I instructed Foxtons Camden ...
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5 Star Review
By : 'Simon' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : N19
Jan 4, 2013
People found this helpful1
I instructed Foxtons Camden to sell my property on a sole agency basis. Within the first six days they arranged 18 viewings, many of which happened late in the evenings when most other agents would have been closed. All of the sales negotiators were highly professional and arranged all viewings... Read Full Review
I instructed Foxtons Camden to sell my property on a sole agency basis. Within the first six days they arranged 18 viewings, many of which happened late in the evenings when most other agents would have been closed. All of the sales negotiators were highly professional and arranged all viewings via text which was very convenient.
Within 10 days we had offers from two parties, one of which was agreed at the asking price.
Throughout the transaction process, the communication from Ed Robinson and Michael Hall was excellent and I was kept fully informed of all developments. Ed and Michael were highly proactive and went the extra mile to deliver a fantastic service which more than justified their agency fee.
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Utterly abysmal... ...
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1 Star Review
By : 'Anon' Services : Letting( As a Tenant ) Would you recommend ? : No
Jul 5, 2012
People found this helpful13
Utterly abysmal... AVOID.
The agents will promise anything to make a sale then fail to deliver. Make sure you get absolutely everything they offer written in the contract otherwise they will renege on promises.
We moved into a letted property which was sold to us on the grounds of it being... Read Full Review
What agent could do to change your mind?
Far too focused on earning their commission- and willing to lie to get it.
Services : Letting( As a Tenant )Date: 5th Jul 2012
Utterly abysmal... AVOID.
The agents will promise anything to make a sale then fail to deliver. Make sure you get absolutely everything they offer written in the contract otherwise they will renege on promises.
We moved into a letted property which was sold to us on the grounds of it being fully redecorated and the garden completely tidied up (it was a tip) before we moved in. Moved in- nothing had been decorated, the garden was as it was before- and the new addition of a broken toilet leaking into the kitchen. The agent blamed the landlord, although clearly as the managing agent in charge of the contractors, it was Foxtons' responsibility.
Estate agents often attract a lot of criticism- which in some cases is unfair. In this case it is entirely justified. Don't believe me? Google Foxtons and look at the reviews (also check out the Watchdog investigation from a few years back).
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5 star rating!
Excellent ...
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5 Star Review
By : 'Naomi' Services : Sales( As a Vendor ) Would you recommend ? : Yes
Jan 26, 2012
People found this helpful3
5 star rating!
Excellent service. You really do get what you pay for! From the moment I rented my flat out, then sold it, I had 24 hours service from an extremely polite and professional team. I had heard they are very commission driven, but at the end of the day they are doing their job... and it ... Read Full Review
Services : Sales( As a Vendor )Date: 26th Jan 2012
5 star rating! Excellent service. You really do get what you pay for! From the moment I rented my flat out, then sold it, I had 24 hours service from an extremely polite and professional team. I had heard they are very commission driven, but at the end of the day they are doing their job... and it gets done. What more could you ask for?!... It is an extremely stressful time looking for a flat either selling, renting, whatever and the customer service that Foxtons provide, make this process much more bearable. Thanks so much to all team in Camden Town. HIghly recommended!
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Expensive and incompetent. ...
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1 Star Review
By : 'AngryBird25' Services : Letting( As a Owner ) Would you recommend ? : No
Dec 30, 2011
People found this helpful20
Expensive and incompetent. They simply matchmake, take your money upfront and put their feet up during the tenancy. There's no incentive to help you once they have your money. They also give a master class in avoiding calls. Oh, he's out to lunch. I'll tell him you called.... What a loser. No one... Read Full Review
What agent could do to change your mind?
Do their job in a professional manner.
Too many complaints to suggest that they are doing an adequate job.
They have a polished face but it is run on a daily basis by incompetent staff who treat clients with contempt and offer no advice, presumably due to lack of expertise and also because they have the commission upfront.
Services : Letting( As a Owner )Date: 30th Dec 2011
Expensive and incompetent. They simply matchmake, take your money upfront and put their feet up during the tenancy. There's no incentive to help you once they have your money. They also give a master class in avoiding calls. Oh, he's out to lunch. I'll tell him you called.... What a loser. No one calls you back.
I didn't let them manage the property especially for 18% upfront charge. They charged 11.5% however for what is essentially a finders fee and then proceeded to 1. Fail to collect the rent, 2. Sit on tenants money when they did collect the rent and not pass it on (it go lost in the system....yeah right), 3. Charge me for check out costs because they couldn't reclaim it from the tenants and 4. Palm you off to anyone and everyone who bothers to pick up the phone.
You might receive slightly higher rents but they'll treat you like dirt. You'll end up being screwed by them somehow. Avoid like the plague.
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Last updated at 3/23/2017, 9:52:20 AM by allAgents