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South Norwood, London SE25
4.6/5, 145 Reviews
94% Recommended
92% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
88% letting fee satisfaction
Property Experts in South Norwood
Our extensive local knowledge of both the South Norwood property market and local area positions us to help you with your property buying, selling, renting or letting needs. Stirling Ackroyd Estate Agents South Norwood is located on High Street - South Norwood.
Neighbouring
elegant Crystal Palace, this district is situated under 10 miles from Central London and boats a huge 125-acre park.
Located in the Borough of Croydon, South Norwood is the southernmost London postcode town falling under the SE25 bracket. Famously, South Norwood was also home to Sir Arthur Conan Doyle for a period of his life (1891-1894).
South Norwood high street offers an array of local shops, places to eat and drink as well as two large supermarkets. If the high street isn’t enough, nearby central Croydon provides a much larger range of shops and amenities.
"Letting..."
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5 Star Review
Aaron
Taija
By : 'Emma Abbate'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : SE25
Mar 19, 2024
People found this helpful0
Taija and Aron were extremely helpful and proactive in securing a new tenant for my flat in a very short amount of time. I was very impress with their professional service. I strongly recommend Stirling Ackroyd in South Norwood as they were excellent.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 100% | £217,000 | £400,000 |
| Lettings | 100% | 88% | £700 | £1,900 |
Areas covered
- SE19
- SE20
- SE25
- SE26
- SE27
Address
Stirling Ackroyd
11 High Street, London, Greater London
SE25 6EZ
020 8771 8681
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Stirling Ackroyd Branches (View All 38)
Letting ...
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5 Star Review
Aaron
Taija
By : 'Emma'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE25
Mar 19, 2024
People found this helpful0
Taija and Aron were extremely helpful and proactive in securing a new tenant for my flat in a very short amount of time. I was very impress with their professional service. I strongly recommend Stirling Ackroyd in South Norwood as they were... Read Full Review
Comments (0)
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Emma Abbate said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 19th Mar 2024
Taija and Aron were extremely helpful and proactive in securing a new tenant for my flat in a very short amount of time. I was very impress with their professional service. I strongly recommend Stirling Ackroyd in South Norwood as they were excellent.
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A most professional, ...
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5 Star Review
Sue
By : 'M'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE25
Jan 14, 2021
People found this helpful0
A most professional, courteous and charming person. Engaging and most helpful. Attentive and knowledgeable too. Always willing to offer sound advice. I always appreciated her positive... Read Full Review
Comments (0)A most professional, courteous and charming person. Engaging and most helpful. Attentive and knowledgeable too. Always willing to offer sound advice.
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M Hampshire said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 14th Jan 2021
A most professional, courteous and charming person. Engaging and most helpful. Attentive and knowledgeable too. Always willing to offer sound advice.
I always appreciated her positive approach.
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Gavin is a fat ugl** lier.. ...
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1 Star Review
Gavin
By : 'Omar'
Services : Letting( As a Tenant )
Rent PCM : £41
Would you recommend ? : No
Postcode : CR7
Dec 3, 2020
People found this helpful0
Gavin is a fat ugl** lier.. avoid these crooks at all cost. Classic example of you local dodgy estate... Read Full Review
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Omar kh said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 3rd Dec 2020
Gavin is a fat ugl** lier.. avoid these crooks at all cost. Classic example of you local dodgy estate agents..
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Gavin in South Norwood is a ...
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1 Star Review
Gavin
By : 'Rizwan'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : CR7
Dec 2, 2020
People found this helpful0
Agents are liars and have zero morality. I had one of the worst experience dealing with the crooks in South Norwood branch. Gavin the letting manager lied to my face multiple times and gave conflicting statements. They can sell their soul for small amount of money. Headoffice is full of crooks as... Read Full Review
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Rizwan Shuja said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 2nd Dec 2020
Agents are liars and have zero morality. I had one of the worst experience dealing with the crooks in South Norwood branch. Gavin the letting manager lied to my face multiple times and gave conflicting statements. They can sell their soul for small amount of money. Headoffice is full of crooks as well. Avid them like a plaque
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By : Amber Brackley
Dec 2, 2020Hi Rizwan, I would love an opportunity to discuss this further with you and to understand how we may help. Please do contact me at help@townends.co.uk and provide your contact number. Regards -...
Great service from Gavin ...
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5 Star Review
Gavin
By : 'Steve'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE25
Sep 2, 2019
People found this helpful0
Great service from Gavin Pinto at South Norwood Townends Branch. Gavin pays great attention to detail and communicates well with head office to give a good joined up... Read Full Review
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Steve McAleer said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 2nd Sep 2019
Great service from Gavin Pinto at South Norwood Townends Branch. Gavin pays great attention to detail and communicates well with head office to give a good joined up service.
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Gavin was ...
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5 Star Review
By : 'Karen'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SE25
Feb 28, 2019
People found this helpful0
Gavin was brilliant. Came to our rescue in finding a tenant at the last minute. We had been treated so badly by another agent. Gavin and Nigel you are absolute professionals. Thank you so... Read Full Review
Comments on Agent Fees
Good for what they do.
Comments (0)Gavin was brilliant.
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Karen said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 28th Feb 2019
Gavin was brilliant.
Came to our rescue in finding a tenant at the last minute.
We had been treated so badly by another agent.
Gavin and Nigel you are absolute professionals.
Thank you so much.
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Alpha paid attention to my ...
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5 Star Review
Alpha
By : 'MasieB'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE15
Jul 10, 2018
People found this helpful1
HOME is where the heart is. Finding a place called 'home' is not an easy experience. An excellent service was provided by Alpha. A big 'Thank you' for opening my eyes to the current property market & showing patience by assisting me in finding my... Read Full Review
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MasieB said about Stirling Ackroyd
Services : Sales( As a Buyer )Date: 10th Jul 2018
HOME is where the heart is. Finding a place called 'home' is not an easy experience. An excellent service was provided by Alpha. A big 'Thank you' for opening my eyes to the current property market & showing patience by assisting me in finding my home.
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Very ...
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1 Star Review
Denisha
By : 'Doina'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE25
Jun 18, 2018
People found this helpful1
I had problems with them from the begin, i paid all the money but i didnt have the contract and the keys on my hands for 1week, they are not organised and well informed as i paid much more for check in fees, and after 2 months i didnt receive any money still.When i came in the property , the tap... Read Full Review
Comments on Agent Fees
BAD
Comments (0)I had problems with them from the begin, i paid all the money but i didnt have the contract and the keys on my hands for 1week, they are not organised and well informed as i paid much more for check in fees, and after 2 months i didnt receive any money still.When i came in the property , the tap water was not working, the bathroom hoob was blocked , the walls were dirty , the cleanning was not finishe d at all as the gas cooker was dirty of food.I paid a plumber and did all the work by myself and i didnt receive any money back as i didnt have any receive to provide.And now i find that the my hob is not working .Guys , why im paying all those money ?!!
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Doina said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 18th Jun 2018
I had problems with them from the begin, i paid all the money but i didnt have the contract and the keys on my hands for 1week, they are not organised and well informed as i paid much more for check in fees, and after 2 months i didnt receive any money still.When i came in the property , the tap water was not working, the bathroom hoob was blocked , the walls were dirty , the cleanning was not finishe d at all as the gas cooker was dirty of food.I paid a plumber and did all the work by myself and i didnt receive any money back as i didnt have any receive to provide.And now i find that the my hob is not working .Guys , why im paying all those money ?!!
Im verry dissapointed with Townends and i suggest to run if you meet them ever.
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Very happy with the service ...
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5 Star Review
Robert
By : 'Made'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SE25
Apr 10, 2018
People found this helpful0
Pleased with the service. I have already recommedned Robert to one of my partners friends to rent out a... Read Full Review
Comments on Agent Fees
A bit high but in comparison to rest of the competition I can't complain
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Made me smile :) said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 10th Apr 2018
Pleased with the service. I have already recommedned Robert to one of my partners friends to rent out a property.
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This company use underhand ...
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1 Star Review
By : 'Incompetent'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE25
Jan 12, 2018
People found this helpful1
This company use underhand tactics to ensure that you do business with them. When it comes to any disputes regarding ongoing fees they totally deny any agreement and harass you for payment. They do not record telephone calls or keep logs of branch visits so you are unable to confirm what was... Read Full Review
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Incompetent agent said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 12th Jan 2018
This company use underhand tactics to ensure that you do business with them. When it comes to any disputes regarding ongoing fees they totally deny any agreement and harass you for payment. They do not record telephone calls or keep logs of branch visits so you are unable to confirm what was agreed. They are everything that customers despise about estate agents. Deal with them at your peril
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By : Furius Customer
May 17, 2018I totally agree you about the underhand tactics as twice they have gazumped us. in my latest case everything was ready, all the information and forms were with the lawyers and mortgage people and i...
I lived in a 3/4 bed house in ...
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1 Star Review
By : 'Miss'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LOND
Dec 4, 2017
People found this helpful0
I lived in a 3/4 bed house in SW11 Earlsfield a stones throw from Wimbledon. I was new to the renting game from the tenant side. I saw a place on zoopla & contacted the agent. The agent seemed pleasant & helpful (especially as I'd have to pay all rent upfront due to poor credit... Read Full Review
Comments on Agent Fees
Didn’t notice as my bill was £10k upfront.
Comments (0)I lived in a 3/4 bed house in SW11 Earlsfield a stones throw from Wimbledon. I was new to the renting game from the tenant side. I saw a place on zoopla & contacted the agent. The agent seemed pleasant & helpful (especially as I'd have to pay all rent upfront due to poor credit history.....). She showed me a few places & then I was shown a tiny but seemingly usable one bedroom flat. The agent told me of the 6 month break clause and that I could have those terms (as I was unaware of such a clause to be honest). I agreed. They sent me a subject to contract letter via email which I had to electronically sign 1st May 2015, move in date 2nd May 2015. The document stated the term of 6 month break clause, and so I happily paid £10k knowing that if I didn't like se25 Thornton Heath that at least I could leave and look elsewhere.
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Miss Clarke said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 4th Dec 2017
I lived in a 3/4 bed house in SW11 Earlsfield a stones throw from Wimbledon. I was new to the renting game from the tenant side. I saw a place on zoopla & contacted the agent. The agent seemed pleasant & helpful (especially as I'd have to pay all rent upfront due to poor credit history.....). She showed me a few places & then I was shown a tiny but seemingly usable one bedroom flat. The agent told me of the 6 month break clause and that I could have those terms (as I was unaware of such a clause to be honest). I agreed. They sent me a subject to contract letter via email which I had to electronically sign 1st May 2015, move in date 2nd May 2015. The document stated the term of 6 month break clause, and so I happily paid £10k knowing that if I didn't like se25 Thornton Heath that at least I could leave and look elsewhere.
The neighbour there that I shared the main communal front door with has great mental health issues, is an alcoholic & heavy drug user often shouting racist abuse. The landlord was/is aware of him & his conduct, so too were/are the agents. There was also a rat & mice problem (saw them in the 'daytime'.......). I applied for my 6 month break clause early & was told via the phone that I didn't have that I had just a normal tenancy. (I was gutted and couldn't prove anything because I couldn't access my emails yet due to no WiFi in place at the time, I took their word as fact and just sunk in the flat, began staying in bed all day).
In January 2016 I was attacked by the neighbour, the police are aware of his many episodes and all the tenants leaving early because of how he is. I was purposely given an unsafe place to live as all they wanted was the £10k upfront. After my attack I needed my paperwork to work out my move in date etc and guess what I found? The invoice/subject to contract which features term 6 month break. I was horrified. I contacted them and told them I felt scammed as here is the proof here. They turned around and lied to me that the landlord didn't want a break clause because of my poor credit history (told me in January.........). That's unilateral means. So far they got away with it, but when I did a search on the address I was disgusted to see that despite me updating Townends of the pestilence there AND the dangerous to ALL neighbour; Townends readvertised the flat before I'd even officially moved out (& from hear say I've heard that that tenant after me fled early too & that there's been 2/3 tenants moving in with other neighbours betting how long they'll last (same was done to me on my arrival I found out last week....).
The lawyers fees are due to be expensive as I have inquired, but I must conclude the matter legally as that was my savings, & I know they'd used tricks because the landlord lives abroad and in the space of time may 1st to May 2nd they'd told me they couldn't get hold off her. So how did she tell them to not give me a 6 month break then? I thought them a company you could trust as they've been around as long as McDonald's as I'd of been reluctant to use a newbie agent tbh smh.
Loads of us have had to flee that flat. Even recently.
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Renting with Townends was the ...
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1 Star Review
By : 'Ms'
Services : Letting( As a Tenant )
Rent PCM : £1025
Would you recommend ? : No
Postcode : SE25
Oct 22, 2017
People found this helpful2
Renting with Townends was the worst mistake of my life. Horrible customer service from landlord and agents, have been waiting months for them to fix issues which have still to be resolved. Never going with Townsend... Read Full Review
Comments on Agent Fees
Stupid amount of money for service received
Comments (0)Renting with Townends was the worst mistake of my life.
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Ms said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 22nd Oct 2017
Renting with Townends was the worst mistake of my life.
Horrible customer service from landlord and agents, have been waiting months for them to fix issues which have still to be resolved.
Never going with Townsend again
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Looking for a property to ...
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5 Star Review
Shyanne
By : 'Vanessa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE25
Sep 19, 2017
People found this helpful0
Looking for a property to rent, I finally found the one and had to beat off competition . All throughout the process Shyanne was always positive, friendly and professional. I could not have asked for a better agent to deal with. Shyanne went above and beyond to make sure everything went... Read Full Review
Comments on Agent Fees
Good
Comments (0)Looking for a property to rent, I finally found the one and had to beat off competition .
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Vanessa said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 19th Sep 2017
Looking for a property to rent, I finally found the one and had to beat off competition .
All throughout the process Shyanne was always positive, friendly and professional.
I could not have asked for a better agent to deal with. Shyanne went above and beyond to make sure everything went smooth.
Very happy.
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Despite lots of challenging ...
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5 Star Review
Ashley
By : 'Happily'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE25
Aug 1, 2017
People found this helpful0
Despite lots of challenging issues during during the purchase of my property Ashley was professional at all times and extremely helpful making the process as stress-free as possible! I would thoroughly recommend using Townsends as they were always on hand to offer advise and ensure the best... Read Full Review
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Happily Ever After In Norwood Junction :) said about Stirling Ackroyd
Services : Sales( As a Buyer )Date: 1st Aug 2017
Despite lots of challenging issues during during the purchase of my property Ashley was professional at all times and extremely helpful making the process as stress-free as possible! I would thoroughly recommend using Townsends as they were always on hand to offer advise and ensure the best possible solution for both parties.
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Just sold my house though ...
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5 Star Review
Ashley
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : SE25
Jul 11, 2017
People found this helpful0
Just sold my house though Townend. I went with them because I got a no-nonsense appraisal from Ashley-Jane Francis, rather than estate agent flattery, which is what I asked for. The house sold quickly and achieved a good price. Comms and support were good from the whole... Read Full Review
Comments on Agent Fees
Market rates
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Mr Newton said about Stirling Ackroyd
Services : Sales( As a Vendor )Date: 11th Jul 2017
Just sold my house though Townend. I went with them because I got a no-nonsense appraisal from Ashley-Jane Francis, rather than estate agent flattery, which is what I asked for. The house sold quickly and achieved a good price. Comms and support were good from the whole team.
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Massive thanks to Kevin & ...
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5 Star Review
Kevin
By : 'Team'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE25
Apr 27, 2017
People found this helpful0
Massive thanks to Kevin & Herrine for showing round our prospective buyers. Simon for fantastic photographs and Ashley for her negotiating skills! Selling our flat through you was a pleasure, no stress involved. You've made our dream move possible and I would highly recommend all of you at the... Read Full Review
Comments on Agent Fees
Very fair
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Team Bertie said about Stirling Ackroyd
Services : Sales( As a Vendor )Date: 27th Apr 2017
Massive thanks to Kevin & Herrine for showing round our prospective buyers. Simon for fantastic photographs and Ashley for her negotiating skills! Selling our flat through you was a pleasure, no stress involved. You've made our dream move possible and I would highly recommend all of you at the South Norwood branch. Thankyou so much!
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We had the funnest day with ...
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5 Star Review
Alpha
By : 'Lars'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : WC1E
Apr 6, 2017
People found this helpful0
We had the funnest day with Herrine and Alpha showing us loads of flats and everything we needed to know about the neighbourhood. It was great as we are new to the area. Thank... Read Full Review
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Lars said about Stirling Ackroyd
Services : Sales( Prospective Vendor/Buyer )Date: 6th Apr 2017
We had the funnest day with Herrine and Alpha showing us loads of flats and everything we needed to know about the neighbourhood. It was great as we are new to the area. Thank you!
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Simon and his team were very ...
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5 Star Review
By : 'Lovy'
Services : Sales( As a Vendor )
Sold price : £390000
Would you recommend ? : Yes
Postcode : SE25
Apr 4, 2017
People found this helpful0
Simon and his team were very professional in ensuring that the sale process ran smoothly and where a delay was anticipated, he was able to alleviate the problem. He was not only able to find a suitable buyer, but was also able to find a suitable accommodation for the tenants in the property to... Read Full Review
Comments on Agent Fees
Competitive
Comments (0)Simon and his team were very professional in ensuring that the sale process ran smoothly and where a delay was anticipated, he was able to alleviate the problem.
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Lovy & Agnes said about Stirling Ackroyd
Services : Sales( As a Vendor )Date: 4th Apr 2017
Simon and his team were very professional in ensuring that the sale process ran smoothly and where a delay was anticipated, he was able to alleviate the problem.
He was not only able to find a suitable buyer, but was also able to find a suitable accommodation for the tenants in the property to move to.
I would recommend Townends to anyone wanting to sell, buy or rent.
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Simon Bright is a legend! He ...
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5 Star Review
By : 'Esther'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE25
Apr 2, 2017
People found this helpful0
Simon Bright is a legend! He is incredibly knowledgeable and experienced, switched-on, professional, insightful, dedicated, whilst at the same time being patient, understanding and reassuring (and just generally lovely). I experienced a series of unfortunate events (to put it mildly) selling my... Read Full Review
Comments on Agent Fees
Fantastic value
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Esther W said about Stirling Ackroyd
Services : Sales( As a Vendor )Date: 2nd Apr 2017
Simon Bright is a legend! He is incredibly knowledgeable and experienced, switched-on, professional, insightful, dedicated, whilst at the same time being patient, understanding and reassuring (and just generally lovely). I experienced a series of unfortunate events (to put it mildly) selling my flat, and there is no one I would rather have had on my side through it all. Forget everything you think you know about estate agents! I cannot recommend Townends highly enough.
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I switched to Townends after ...
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5 Star Review
By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : SE25
Mar 26, 2017
People found this helpful0
I switched to Townends after a disappoing service from another estate agent and didnt regret it. I recently completed a very long, drawn out flat sale with Simon Bright at South Norwood branch. There were many issues including the discovery of Knotweed, negotiating a new lease, two lazy... Read Full Review
Comments on Agent Fees
good - money well spent. They go above and beyond to ensure a sale stays on track.
Comments (0)I switched to Townends after a disappoing service from another estate agent and didnt regret it. I recently completed a very long, drawn out flat sale with Simon Bright at South Norwood branch. There were many issues including the discovery of Knotweed, negotiating a new lease, two lazy solicitors and a buyers deposit which took an age to arrive. Simons knowledge, professionalism and positivity made sure everything ran as smoothing as possible despite the process taking around 9 months.
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Sarah Luker said about Stirling Ackroyd
Services : Sales( As a Vendor )Date: 26th Mar 2017
I switched to Townends after a disappoing service from another estate agent and didnt regret it. I recently completed a very long, drawn out flat sale with Simon Bright at South Norwood branch. There were many issues including the discovery of Knotweed, negotiating a new lease, two lazy solicitors and a buyers deposit which took an age to arrive. Simons knowledge, professionalism and positivity made sure everything ran as smoothing as possible despite the process taking around 9 months.
I would be very happy to recommend this branch to anyone looking to buy or sell in the area.
Thank you Simon, and you staff, for all your help in the sale of Flat 5.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11/21/2017, 9:00:48 AM by allAgents
