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Springbok Properties
4.7/5, 4585 Reviews
91% Recommended
92% sales valuation accuracy
88% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property market's in a slump. The papers say the recession's not over yet. The same houses on the market every week
for months and months says that it's the worst time to sell.
We say that's rubbish - the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
The UK's largest customer review website for the property industry.
Springbok Properties
Chester Street,M32 0RS
Certified Customer Experience
Report Summary
Report generated on (30 April 2025 @ 09:19:02)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Vivian O. on 14th Mar 2025
5 Star Review
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly appreciate his efficiency and professionalism. Highly recommended!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Victoria on 13th Mar 2025
5 Star Review
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to.
I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but to go ahead with Springbok because of the commitment to excellent customer service shown by the negotiator, William Kenny, assigned to me.
They gave me a fixed sale price, which was reasonable to me with the assurance of quick sale.
Truth to their word, after two days viewing, an offer was received, and the property is now SSTC
I will not hesitate to recommend the company to the prospective buyer or seller of properties.
Victoria A
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Louisa on 27th Dec 2024
5 Star Review
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates and transparency. It was a relief to have everything completed so quickly and hassle-free. I highly recommend them for anyone looking for a fast and reliable cash sale.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
N on 18th Dec 2024
5 Star Review
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank you.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
John Frederick Beer on 17th Dec 2024
4 Star Review
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in their new home where we have been.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 30/04/2025
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"Jessica was super..."
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5 Star Review
Jessica
By : 'Nick Brickland'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Mar 7, 2025
People found this helpful0
Jessica was super helpful, clear and a pleasure to deal with during our purchase.
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John Frederick Beer
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 88.00% | £21,500 | £35,200,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 145 | 14 | 17 | 3 | 2008 | 186 | 1796 | 122 | 192 | 103 |
Areas covered
- National
- National
Address
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
- Open
- 24/7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Purchase of ...
5 Star Review
Haden
By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S60
Mar 14, 2025
People found this helpful0
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
Comments (3)
Was this helpful?:
Vivian O. said about Springbok Properties
Services : Sales( As a Buyer )Date: 14th Mar 2025
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly appreciate his efficiency and professionalism. Highly recommended!
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Mar 17, 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
House ...
5 Star Review
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Mar 13, 2025
People found this helpful0
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
Comments (1)When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to.
Was this helpful?:
Victoria said about Springbok Properties
Services : Sales( As a Vendor )Date: 13th Mar 2025
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to.
I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but to go ahead with Springbok because of the commitment to excellent customer service shown by the negotiator, William Kenny, assigned to me.
They gave me a fixed sale price, which was reasonable to me with the assurance of quick sale.
Truth to their word, after two days viewing, an offer was received, and the property is now SSTC
I will not hesitate to recommend the company to the prospective buyer or seller of properties.
Victoria A
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Mar 17, 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
Selling my property quickly ...
5 Star Review
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Dec 27, 2024
People found this helpful1
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
Comments (1)Was this helpful?:
Louisa said about Springbok Properties
Services : Sales( As a Vendor )Date: 27th Dec 2024
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates and transparency. It was a relief to have everything completed so quickly and hassle-free. I highly recommend them for anyone looking for a fast and reliable cash sale.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Dec 28, 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
Such a professional and ...
5 Star Review
Annie
By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
Dec 18, 2024
People found this helpful0
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
Comments (1)Was this helpful?:
N said about Springbok Properties
Services : Sales( As a Buyer )Date: 18th Dec 2024
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank you.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Dec 19, 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
We had never heard of ...
4 Star Review
Haden
By : 'John'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38
Dec 17, 2024
People found this helpful0
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
Comments (1)Was this helpful?:
John Frederick Beer said about Springbok Properties
Services : Sales( As a Vendor )Date: 17th Dec 2024
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in their new home where we have been.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Dec 18, 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything...
Quick and Smooth Cash ...
5 Star Review
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
Dec 15, 2024
People found this helpful0
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
Comments (1)Was this helpful?:
Thomas Carr said about Springbok Properties
Services : Sales( As a Vendor )Date: 15th Dec 2024
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of so professionally. I highly recommend their services to anyone needing a fast sale.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Dec 16, 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Amazing!! ...
5 Star Review
Taryck
By : 'Mobina'
Branch : Suite 7N, Trafford House, Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
Nov 29, 2024
People found this helpful0
We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
Comments (1)We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and went above and beyond to chase things up on our behalf.
Was this helpful?:
Mobina said about Springbok Properties
Services : Online Auctions( )Date: 29th Nov 2024
We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and went above and beyond to chase things up on our behalf.
His dedication and attention to detail made a potentially complex process feel manageable and straightforward. It's clear that Taryck genuinely cares about his clients and works tirelessly to achieve the best outcomes. We're truly grateful for his help and would highly recommend him and Springbok Properties to anyone looking to buy or sell a home.
Thank you, Taryck, for your outstanding service!
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Dec 2, 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else,...
Thanks ...
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5 Star Review
By : 'Shuk'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : L11
Apr 29, 2025
People found this helpful
I recently purchased a house through this company, and the entire process went very smoothly. Will’s attentive service made me very satisfied, he provided clear guidance and useful advice, which made me feel confident throughout the buying process. He was also very patient in answering all my ... Read Full Review
Comments (0)Was this helpful?:
Shuk said about Springbok Properties
Services : Sales( As a Buyer )Date: 29th Apr 2025
I recently purchased a house through this company, and the entire process went very smoothly. Will’s attentive service made me very satisfied, he provided clear guidance and useful advice, which made me feel confident throughout the buying process. He was also very patient in answering all my questions and proactively helped resolve some details. I would recommend this company to anyone looking to buy a home.
The UK's Largest Customer Review Website for the Property Industry
Springbok Property ...
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5 Star Review
Jessica
By : 'David'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Apr 29, 2025
People found this helpful0
Springbok are slightly different to traditional estate agents and I was initially apprehensive when trying to secure a property from them. We have now had an offer accepted and we feel in a more secure position due to there process. Jessica was our initial contact and has made our experience stress ... Read Full Review
Comments (0)Was this helpful?:
David Newell said about Springbok Properties
Services : Sales( As a Buyer )Date: 29th Apr 2025
Springbok are slightly different to traditional estate agents and I was initially apprehensive when trying to secure a property from them. We have now had an offer accepted and we feel in a more secure position due to there process. Jessica was our initial contact and has made our experience stress free.
The UK's Largest Customer Review Website for the Property Industry
Professional, informative ...
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5 Star Review
By : 'Rob'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £86000
Would you recommend ? : Yes
Postcode : NG16
Apr 29, 2025
People found this helpful
Professional, informative throughout, pleasant staff, efficient, to their ... Read Full Review
Comments (0)Was this helpful?:
Rob Vernon said about Springbok Properties
Services : 3Date: 29th Apr 2025
Professional, informative throughout, pleasant staff, efficient, to their word,.
The UK's Largest Customer Review Website for the Property Industry
Quick and smooth ...
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5 Star Review
By : 'Emma'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : NE63
Apr 29, 2025
People found this helpful
After agreeing a price our property the process moved quickly. We had agreed a sale within a week of going live on the website and we are now moving onto the next stage. Chris S has kept us updated every step of the way and so far everything has gone smoothly. I would recommend Springbok to family ... Read Full Review
Comments (0)Was this helpful?:
Emma said about Springbok Properties
Services : 3Date: 29th Apr 2025
After agreeing a price our property the process moved quickly. We had agreed a sale within a week of going live on the website and we are now moving onto the next stage. Chris S has kept us updated every step of the way and so far everything has gone smoothly. I would recommend Springbok to family and friends
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Jessie was very ...
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4 Star Review
Jessica
By : 'Chloe'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : BL8
Apr 29, 2025
People found this helpful0
Jessie was very helpful. The despite confused me a bit but she offered ... Read Full Review
Comments on Agent Fees
The £2,500 deposit seems excessive in addition to the £396 admin fee
Comments (0)Was this helpful?:
Chloe said about Springbok Properties
Services : Sales( Prospective Vendor/Buyer )Date: 29th Apr 2025
Jessie was very helpful. The despite confused me a bit but she offered clarity.
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House ...
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4 Star Review
By : 'Paul'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £450000
Would you recommend ? : Yes
Postcode : OL10
Apr 29, 2025
People found this helpful
Recently purchased a home with Springbok properties. Smooth, efficient company and offer accepted within a week. Chris Stalker kept me in the loop at all times and helped with all ... Read Full Review
Comments (0)Was this helpful?:
Paul said about Springbok Properties
Services : 4Date: 29th Apr 2025
Recently purchased a home with Springbok properties. Smooth, efficient company and offer accepted within a week. Chris Stalker kept me in the loop at all times and helped with all queries.
The UK's Largest Customer Review Website for the Property Industry
Amazing ...
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5 Star Review
By : 'Jessica'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £106
Would you recommend ? : Yes
Postcode : B30
Apr 29, 2025
People found this helpful
Our dedicated representative provided amazing service with speedy responses to every phonecall - very very helpful through the negotiation stage with the vendor - and reassuring and patient despite me asking dozens of questions. I could not fault the service we recieved from the springbok ... Read Full Review
Comments (0)Was this helpful?:
Jessica Thornton said about Springbok Properties
Services : 4Date: 29th Apr 2025
Our dedicated representative provided amazing service with speedy responses to every phonecall - very very helpful through the negotiation stage with the vendor - and reassuring and patient despite me asking dozens of questions. I could not fault the service we recieved from the springbok representative jessica...she made the whole process so easy!
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Buying a ...
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5 Star Review
Jessica
By : 'Buying'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Apr 29, 2025
People found this helpful0
I am truly grateful to Jessica Thornton her assistance in the process of buying the flat. As a foreigner, I appreciated her help in providing the necessary documents. She is highly competent and responded to my questions ... Read Full Review
Comments (0)Was this helpful?:
Buying a property said about Springbok Properties
Services : Sales( As a Buyer )Date: 29th Apr 2025
I am truly grateful to Jessica Thornton her assistance in the process of buying the flat. As a foreigner, I appreciated her help in providing the necessary documents. She is highly competent and responded to my questions promptly.
The UK's Largest Customer Review Website for the Property Industry
Jake was always the one that ...
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5 Star Review
By : 'Vicky'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : B61
Apr 28, 2025
People found this helpful
Jake was always the one that I could count not on to ... Read Full Review
Comments (0)Was this helpful?:
Vicky said about Springbok Properties
Services : Sales( As a Vendor )Date: 28th Apr 2025
Jake was always the one that I could count not on to communicate
The UK's Largest Customer Review Website for the Property Industry
It was with optimism that I ...
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4 Star Review
By : 'Linds'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WA6
Apr 28, 2025
People found this helpful
It was with optimism that I engaged Springbok and Mason talked me through the process which gave me confidence about achieving a sale within 3 months.. Mason responded well to.my questions and I felt confident in his ... Read Full Review
Comments (0)Was this helpful?:
Linds Kawycz said about Springbok Properties
Services : Sales( As a Vendor )Date: 28th Apr 2025
It was with optimism that I engaged Springbok and Mason talked me through the process which gave me confidence about achieving a sale within 3 months.. Mason responded well to.my questions and I felt confident in his hands
The UK's Largest Customer Review Website for the Property Industry
A satisfying ...
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5 Star Review
Taryck
By : 'Roditha'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Apr 28, 2025
People found this helpful0
My whole experience with Springbok was great and satisfying. From start to finish. Mr Taryck Turner, the Negotiator, always gave me an update of the selling process and the ... Read Full Review
Comments (0)Was this helpful?:
Roditha Winton said about Springbok Properties
Services : Sales( As a Vendor )Date: 28th Apr 2025
My whole experience with Springbok was great and satisfying. From start to finish. Mr Taryck Turner, the Negotiator, always gave me an update of the selling process and the completion.
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Very helpful and good ...
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5 Star Review
By : 'Khaled'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Apr 28, 2025
People found this helpful
Very helpful and good attention to details.thanks your ... Read Full Review
Comments (0)Was this helpful?:
Khaled Mabrouk said about Springbok Properties
Services : Sales( As a Buyer )Date: 28th Apr 2025
Very helpful and good attention to details.thanks your help
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Smooth ...
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5 Star Review
By : 'Sebastian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NE3
Apr 28, 2025
People found this helpful
Smooth process of making an offer on the house, dealt with Haden Donovan who was helpful ... Read Full Review
Comments (0)Was this helpful?:
Sebastian Leonhardsen said about Springbok Properties
Services : Sales( As a Buyer )Date: 28th Apr 2025
Smooth process of making an offer on the house, dealt with Haden Donovan who was helpful throughout!
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 3/5/2024, 10:58:26 AM by allAgents
