The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
4.5/5, 51 Reviews
92% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
Matthew
By : 'Jess'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : CT19
Matthew has been a fantastic help with the management of our rented property. Having never rented a property before I have had lots of questions and concerns, and Matthew has taken the time to speak to me over the phone or come out to the house to speak to me in person. Alex has also been a great help especially with our insurance. I would recommend them as an agent.
By : Ward and Partners
Nov 11, 2013Dear Jess, Thank you for talking the time to place a review. I'm delighted to read your comments regarding myself and my team. Thank you for your custom and If we can be of any help feel free to contact me. Kind Regards Matthew Pattenden MARLA - Lettings Manager
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 67% | 100% | £320,000 | £370,000 |
Lettings | 0% | 0% | £0 | £0 |
Wards
Middle Row High Street, Ashford, Kent
TN24 8SQ
01233 639531
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Julia
By : 'Andrew'
Services : Sales( As a Vendor )
Sold price : £370000
Would you recommend ? : Yes
Postcode : TN23
Obviously excellent teamwork here with a friendly though business like approach. We were impressed with the number of suitable viewers. Special mention to Julia, Tom, Becky and Charlotte. Thank... Read Full Review
By : 'Dave'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TN23
I have 2 experiences from dealing with Wards. The first was they came to do the sales pitch to sell my house. This was the typical hard sale, glossy photos, charts etc on how they are the best etc etc. However, they would not give me a straight answer on how much the fees would be to sell. I... Read Full Review
I don't know, as they would not give me a straight answer.
By : 'Dr'
Services : Sales( As a Vendor )
Sold price : £320000
Would you recommend ? : Yes
Postcode : TN24
Excellent Team Support! I would highly rate the excellent service that Ward and Partners Ashford Branch team have provided to sell my house. They even found a buyer without the property going on the market! Sincere thanks and best wishes Dr Perminder... Read Full Review
Excellent
Leah
By : 'Stacey'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN25
I couldn't fault either agent. Communication was excellent I always knew what was happening. They we're both Always so polite and friendly. Amazing... Read Full Review
By : 'helen'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ME2
we were very impressed that positive interest was made within the first few weeks of marketing, and when that fell through another party was introduced that same day. Ashley was always helpful and ready to accept calls. the office is clean and modern and the other staff were always friendly and... Read Full Review
By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CT20
From first contact until collecting the keys I received a consistently first class service. Genuine care and attention to detail to ensure the whole thing went quickly and smoothly. I really appreciated their amazing customer service in my stressful situation. I cannot recommend highly... Read Full Review
Matthew
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CT19
This is the first time I have had dealings with Ward and Partners and I was very impressed with Mattew Pattenden's professionalism. He had someone in mind who he knew would be interested in the property and he was right, so within a day my property had been rented out. This minimised the... Read Full Review
By : Ward and Partners
Dec 9, 2013Dear David, Thank you for your review. Me and the team are trying (and hopefully achieving) to deliver a service to our customers that is second to none and that cannot be matched by any other...
katherine
By : 'hpw'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : TN23
We registered with all agents in Ashford when we were looking for a property. Wards were only one of two agents in the town which kept in constant contact through phone, text and email. Katherine was always professional and courteous. Always making you feel like you were the first person she had ... Read Full Review
By : 'Simon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ME45
Many thanks to the whole team at the Gillingham Wards letting branch for the excellent service they have provided to me over the years that I have been letting property. I would like to say special thank you to Laura Cale who I have mainly dealt with over the years. She has always been very... Read Full Review
Nick
By : 'Richard'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TN
All of the staff at Ward & Partners were very helpful, professional and of great assistance with the purchase of our new home and as i am a property developer know how difficult some agents can be but i truly endorse my comments and dealings with the Ashford... Read Full Review
Matthew
By : 'Jess'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CT19
Matthew has been a fantastic help with the management of our rented property. Having never rented a property before I have had lots of questions and concerns, and Matthew has taken the time to speak to me over the phone or come out to the house to speak to me in person. Alex has also been a... Read Full Review
By : Ward and Partners
Nov 11, 2013Dear Jess, Thank you for talking the time to place a review. I'm delighted to read your comments regarding myself and my team. Thank you for your custom and If we can be of any help feel free to...
Adam
By : 'Alex'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TN24
I recently visited Wards in Ashford Kent as I am currently renting and myself, partner and baby wwere hoping to buy our own property. I mainly dealt with Julia who was beyond helpful but every other member of staff I dealt with was also excellent. The entire branch is professional yet approachable ... Read Full Review
By : Adam
Nov 12, 2013Thank you for your kind feedback Alex. We are working very hard to put clear water between us and our competitors and I hope I can help you in the future when the time is right. Any personal...
Alexander
Matthew
By : 'Rowena'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CCT2
Everyone I dealt with were clear, efficient, polite and understood exactly the kind of tenant I was looking for. It took all the stress out of finding the 'right tenant' and all in all was a job well done. I would definitely use them again in the... Read Full Review
By : Ward and Partners
Nov 6, 2013Hello Rowena, Thank you for your review. I wish you all the best with your new tenant, and if there is anything we can do please feel free to contact us. Kind Regards Matthew Pattenden...
Alexander
By : 'Michelle'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN23
Alex went out of his way to help. Even got himself or Matt to show me the property on their day off. They were very helpful and I would recommend them... Read Full Review
By : Ward and Partners
Nov 6, 2013Dear Michelle, Thank you for your review and custom. If me or Alex can assist in the future, please feel free to contact us. Thank you again and Kind Regards Matthew Pattenden MARLA - Lettings...
Alexander
By : 'Sharon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN28
I have had a really good experience with Ward. Alex in particular goes above and beyond the call of duty! He responds to any concerns very promptly and always sorts them out. Alex is both highly professional and very friendly.... Read Full Review
By : Ward and Partners
Nov 6, 2013Dear Sharon P, Thank you for your review. I'm delighted to hear such comments regarding Alex. Thank you for your continued custom. Kind Regards Matthew Pattenden MARLA - Lettings...
Alexander
By : 'Jackie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN24
This was the first time I used Ward & Partners to rent out my flat and I have to say I was very impressed. From the first phone call to enquire about the letting services they offer to the day my tenant moved in the team at the Ashford branch were very helpful and friendly. As I didnt live... Read Full Review
Alex
By : 'Jill'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CT19
My wife and I have found the service from Wards to be excellent. In particular Alex has always been attentive and helpful. He certainly does get things done and I now just go to him with any problems. There is no doubt in my mind that Wards are the best letting agents in the county. Which is more... Read Full Review
Alexander
By : 'Jon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN24
Alex was very helpful in finding my property. He showed me round at short notice and detailed all the works which were due to take place in the flat. Then he gave me time to think about it before a follow up call. There was no hard sell and he helped me get all the i's dotted and the t's crossed... Read Full Review
Alex
By : 'kelly'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Alex was very professional,efficient and friendly. I was very impressed with his attitude and go helpful he was. He answered all our questions and helped us whenever he could. He was extremely reliable and was always on the ball. Many thanks to Alex who made our move along less stressful and... Read Full Review
Ailsa
By : 'Debbie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CT19
Firstly I bought my property through Ward & Partners a couple of years ago for the purposes of renting it out. They were so helpful. They found me a tenant immediately. I have never had any problems with them. Any issues the tenants have had have been resolved. I would highly recommend... Read Full Review
By : Ward and Partners
Oct 23, 2013Hello Debbie, Thank you for your review. It is always pleasing to hear when a customer is delighted with our service we offer. Thank you again and thank you for your continued custom. Kind...