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The UK's Largest Customer Review Website for the Property Industry
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1.3/5, 13 Reviews
8% Recommended
0% letting valuation accuracy
33% letting fee satisfaction
By : 'More'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : CV22
Whatever you do, do not go with Archer Bassett. They are absolute incompetent fools who are jumped up wannabe professionals who happen to own a suit. We have had constant problems since renting a property with them which they consistently attempted to blame on us the customer! They have been constantly rude to my wife with an aggressive attitude and patronising tone. They could not even distinguish the difference between two mobile numbers and constantly called me at work despite telling them repeated that I did not want t be contacted. They took photos of a complaint with the property and then could not remember our problem. They constantly lie and cheat to try and defend what little reputation they have. They will look down their noses at you as a non-home owner. Do not go with this letting agent. Worst company in the Uk by far.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 0% | 33.00% | £495 | £1,350 |
Archer Bassett
4 Banks Street, Rugby, Warwickshire
CV21 2QE
01788 553939
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Dissatisfied'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : CV22
Absolutely disgusting service. If you are looking for a place don't go through this company. I enquired about an advertised property they said they had a lot of interest. I got completely turned of by the condescending tone, attitude, and response. I told them not to bother to book me in.... Read Full Review
By : 'George'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : CV21
This is a vey calloused and cutthroat letting agent. They provided me with a notice to move out of my then home on Christmas eve after letting a property from them for 10 years. The crew at Archer Basset are yearly recommending to the landlords that the rent be increased beyond the inflation rate. ... Read Full Review
By : 'Joshua'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV23
Wouldn’t rate these agents one star if that was an option. May issues with property reported promptly to them and either not actioned at all or after a very long period of time. One inspection was even forgotten about after me organising time off work to meet their demands, flustered... Read Full Review
By : 'Lisa'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : NN6
Do not use. They I gnore work that needs to be carried constantly, even a gas leak, and take your deposit when you leave. £660 for lightbulbs. Dodgy electric we're never looked at though. Now seeking legal advice. They're Cowboys. Hated them as my landlord. I left the property in better... Read Full Review
They'll take your deposit.
By : 'S.'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CV21
If it is possible to leave 0 stars then I would. This estate agent is horrendous. We purchased a house through the Rugby branch and not only were communications extremely patchy but the staff are very rude and disinterested. To give you an example I made arrangements to get the estate agent to ... Read Full Review
Gavin
By : 'Justine'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B25
Would just like to say how helpful this estate agent was with renting a flat for my son. I had a lot of concerns but Gavin was so good with us. Within 2 weeks of viewing the flat , my son had signed his tenancy agreement. Many Thanks to... Read Full Review
Fees about average
By : 'Ruby'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £495
Would you recommend ? : No
Postcode : CV
Arranged to view an apartment, drove 70 + miles, to get there and find no one to meet me. I called the office to be told it was let!!! Not happy at... Read Full Review
N/A
Stephen
Marie
By : 'Angelo'
Services : Letting( As a Tenant )
Rent PCM : £560
Would you recommend ? : No
Postcode : CV21
Can't rely on, after 10 years they expected to rent carpet cleaner again ( done it 4 times while living there ) so the landlord could rent it again at my cost ... Be Warned that they stand with landlords..horrendous when you leave the property they pick on everything even when I was there for... Read Full Review
Fair
By : 'Sunshine'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV23
I am reluctant to give even one star. The most awful agency I have ever used (and I have done two degrees so rented as a student through several agencies). Made every effort to screw us with deposit to whack on their £60 admin charge. Inspections 3 times a year - such a privacy invasion.... Read Full Review
Will charge you for anything they can including a check-out fee. First agency I have used which charges this.
By : Ian
Apr 29, 2016Completely Agree !! 1/5 rating and 0 recommendations isn't a surprise - these people are basically thieves, avoid at all...
Gavin
Marie
By : 'Aqaqaqaqnas'
Services : Letting( As a Owner )
Sold price : £245000
Rent PCM : £1050
Would you recommend ? : No
Postcode : CV21
From day one Archer Bassett are more concerned with making money than anything else. They have proven to be a terrible horrendous agency I would plead with all landlords in the area to avoid them. They commonly will add fees and charges, lie about inspections, the tenants they found did a... Read Full Review
absolutely nothing!
By : 'More'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV22
Whatever you do, do not go with Archer Bassett. They are absolute incompetent fools who are jumped up wannabe professionals who happen to own a suit. We have had constant problems since renting a property with them which they consistently attempted to blame on us the customer! They have been ... Read Full Review
Stephen
By : 'T.l.s'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV23
Unfortunately terrible is the worst option. My time with them has been beyond terrible, I have been ringing them every week for problems to be fixed , and they never do!!! I here them huff down the phone when they know its me and worst of all they con you into huge bills to actually get the house... Read Full Review
If they had actually cared it would have been a start
By : 'Andy'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Didn't show for a viewing. Their reason? The property had been taken off the Market.... but they didn't want to bother us by phoning ahead, instead they'd rather we spent 2 hours in the car going back and... Read Full Review
Call us when you cancel a viewing?