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Ealing Broadway, London W5
4.8/5, 360 Reviews
93% Recommended
89% sales valuation accuracy
98% letting valuation accuracy
95% sales fee satisfaction
97% letting fee satisfaction
On the 14th November 1988, Colin Bibra Estate Agents opened its first office at 34 The Mall, Ealing, W5; this was our management office until September 2012, when it moved to 204 Northfield Avenue, Ealing, W13. A second office was opened at 44 The Mall in 1990 and remains there to this day.
Initially dealing ex
clusively with sales, Colin started to incorporate lettings and property management into the business.
We currently manage hundreds of individual local properties for clients, as well as a large number of residential estates and developments in the Ealing area.
As one of the oldest independent Estate Agents in the Ealing area, Colin Bibra’s pride themselves on their in-depth local knowledge, and the proficient and personal service offered to all their clients.
Not content to stand still, we continually analyse trends in the property market and pride ourselves in the innovation and use of the latest technology in our management and sales offices.
Latest Reviews
Charlotte
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 95% | £280,000 | £570,000 |
| Lettings | 98% | 97% | £800 | £4,750 |
Areas covered
- W13
Address
Colin Bibra
44 The Mall, London, Greater London
W5 3TJ
02085670077
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Colin Bibra Branches (View All 3)
Are we ...
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1 Star Review
Shweta
By : 'Marianne'
Services : Letting( As a Tenant )
Would you recommend ? : No
Mar 28, 2025
People found this helpful0
Used to be fab, but really going down the drain. I have been renting with Colin Bibra nearly 5 years now, the service used to be fab but now they take weeks to get rental checks done (change of tenant in my property). We also received an email from them today to say the landlord had come to a... Read Full Review
Comments (0)
Used to be fab, but really going down the drain.
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Marianne said about Colin Bibra
Services : Letting( As a Tenant )Date: 28th Mar 2025
Used to be fab, but really going down the drain.
I have been renting with Colin Bibra nearly 5 years now, the service used to be fab but now they take weeks to get rental checks done (change of tenant in my property). We also received an email from them today to say the landlord had come to a decision about the tenancy and that they would us know what the decision is and then absolutely nothing! Are we homeless?!
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Irresponsible, unprofessional ...
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1 Star Review
Sabina
By : 'Lilly'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W5
Dec 22, 2023
People found this helpful0
Irresponsible, unprofessional people who do not care about anything but money! As soon as the contract is signed, they disappear, not even replying to emails or... Read Full Review
Comments (0)Irresponsible, unprofessional people who do not care about anything but money!
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Lilly Parsa said about Colin Bibra
Services : Letting( As a Tenant )Date: 22nd Dec 2023
Irresponsible, unprofessional people who do not care about anything but money!
As soon as the contract is signed, they disappear, not even replying to emails or complaints.
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A quick, easy and stress free ...
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5 Star Review
Simon
By : 'Adhuresa'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : W5
Jul 27, 2023
People found this helpful0
My experience was quick, easy and stress free with Simon Bhatti. His delivery was great, quick communication and was happy to help me. I found many other places and people to not be so helpful, so I was impressed with Simon’s work ethic and understanding. Thank... Read Full Review
Comments (0)My experience was quick, easy and stress free with Simon Bhatti. His delivery was great, quick communication and was happy to help me.
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Adhuresa said about Colin Bibra
Services : Letting( As a Tenant )Date: 27th Jul 2023
My experience was quick, easy and stress free with Simon Bhatti. His delivery was great, quick communication and was happy to help me.
I found many other places and people to not be so helpful, so I was impressed with Simon’s work ethic and understanding. Thank you!
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Very nice, helpful and ...
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5 Star Review
Simon
By : 'Nahla'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W13
Jul 24, 2023
People found this helpful0
Very nice, helpful and professional would défi recommend his... Read Full Review
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Nahla R said about Colin Bibra
Services : Letting( As a Tenant )Date: 24th Jul 2023
Very nice, helpful and professional would défi recommend his services
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Simon Bhatti - help, quick ...
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5 Star Review
Simon
By : 'GR'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W3
Jul 22, 2023
People found this helpful0
Simon Bhatti was helpful, quick turnaround and overall positive experience. The process was stress... Read Full Review
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GR said about Colin Bibra
Services : Letting( As a Tenant )Date: 22nd Jul 2023
Simon Bhatti was helpful, quick turnaround and overall positive experience. The process was stress free.
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Great! ...
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5 Star Review
Simon
By : 'Charlotte'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : UB6
Jul 22, 2023
People found this helpful0
Very helpful, alway there if we need to ask a question! Would highly... Read Full Review
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Charlotte said about Colin Bibra
Services : Letting( As a Tenant )Date: 22nd Jul 2023
Very helpful, alway there if we need to ask a question! Would highly recommend!
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5 Star Review
Leilani
By : 'Omar'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : W13
Jul 11, 2023
People found this helpful0
This review is for Leilani Drummey and not colin bibra as she's the reason I am still with the agency. A truly amazing helpful and conscientious person that is wonderful to deal with, follows up diligently and takes care of issues promptly. A joy to deal with. In my opinion, a true asset to... Read Full Review
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Omar said about Colin Bibra
Services : Letting( Property Management )Date: 11th Jul 2023
This review is for Leilani Drummey and not colin bibra as she's the reason I am still with the agency. A truly amazing helpful and conscientious person that is wonderful to deal with, follows up diligently and takes care of issues promptly. A joy to deal with. In my opinion, a true asset to the company.
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Leilani Drummey helpful in ...
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5 Star Review
Leilani
By : 'Zahid'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : W5
Jun 22, 2023
People found this helpful0
Leilani Drummey helpful in all aspects of property management and prompt response from her side on the issue normally... Read Full Review
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Zahid Khan said about Colin Bibra
Services : Letting( Property Management )Date: 22nd Jun 2023
Leilani Drummey helpful in all aspects of property management and prompt response from her side on the issue normally raised.
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Kind and helpful staff who ...
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5 Star Review
Leilani
By : 'Judy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W13
Jun 5, 2023
People found this helpful0
Kind and helpful staff who respond in a timely manner. I have found Leilani to be really the most helpful in... Read Full Review
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Judy Sharifi said about Colin Bibra
Services : Letting( As a Owner )Date: 5th Jun 2023
Kind and helpful staff who respond in a timely manner. I have found Leilani to be really the most helpful in branch.
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I was really pleased with how ...
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5 Star Review
Shweta
By : 'F.Patel'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : W13
May 30, 2023
People found this helpful0
I was really pleased with how quickly and professionally, the staff at Colin Bibra turned around my rental application. I had one week to vacate my previous flat, and find a new one; it was handled efficiently, despite there being a bank holiday weekend. They responded very quickly to my... Read Full Review
Comments (0)I was really pleased with how quickly and professionally, the staff at Colin Bibra turned around my rental application.
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F.Patel said about Colin Bibra
Services : Letting( As a Tenant )Date: 30th May 2023
I was really pleased with how quickly and professionally, the staff at Colin Bibra turned around my rental application.
I had one week to vacate my previous flat, and find a new one; it was handled efficiently, despite there being a bank holiday weekend.
They responded very quickly to my queries and kept me informed at every step.
Really appreciate the effort.
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I had a great experience ...
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5 Star Review
Simon
By : 'Albert'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : W5
May 19, 2023
People found this helpful0
I had a great experience while using their services, Simon was amazing and he supported us throughout the process and actively keeping us updated even out of office hours. Strongly... Read Full Review
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Albert Vilceanu said about Colin Bibra
Services : Letting( As a Tenant )Date: 19th May 2023
I had a great experience while using their services, Simon was amazing and he supported us throughout the process and actively keeping us updated even out of office hours. Strongly recommend!
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Colin Bibra has been managing ...
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5 Star Review
By : 'Teresa'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W13
Apr 27, 2023
People found this helpful0
Colin Bibra has been managing my property for a number of years and I am happy with their service. Recently my property was in need of some renovation/redecoration works. Ben has been advising, looking for the best options; organizing and overseeing all the work, while keeping me constantly... Read Full Review
Comments (0)Colin Bibra has been managing my property for a number of years and I am happy with their service.
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Teresa said about Colin Bibra
Services : Letting( As a Owner )Date: 27th Apr 2023
Colin Bibra has been managing my property for a number of years and I am happy with their service.
Recently my property was in need of some renovation/redecoration works.
Ben has been advising, looking for the best options; organizing and overseeing all the work, while keeping me constantly updated
He's very professional and has provided an excellent service
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Simply the ...
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5 Star Review
Simon
By : 'Matt'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5
Apr 22, 2023
People found this helpful0
There is not enough words to describe how professional Simon Bhatti is! After dealing with many different agents over years of renting I can only say Simon is the best I ever met. Always helpful even after work sorting out problems in no time. Leaving landlord and tenant always... Read Full Review
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Matt said about Colin Bibra
Services : Letting( As a Tenant )Date: 22nd Apr 2023
There is not enough words to describe how professional Simon Bhatti is! After dealing with many different agents over years of renting I can only say Simon is the best I ever met. Always helpful even after work sorting out problems in no time. Leaving landlord and tenant always happy.
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Great service and excellent ...
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5 Star Review
Simon
By : 'Jack'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W3
Apr 13, 2023
People found this helpful0
Great service and excellent communication throughout the whole purchase process. I Would highly recommend using Simon Bhatti again for another... Read Full Review
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Jack Foster said about Colin Bibra
Services : Sales( As a Buyer )Date: 13th Apr 2023
Great service and excellent communication throughout the whole purchase process. I Would highly recommend using Simon Bhatti again for another purchase.
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Outstanding ...
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5 Star Review
Leilani
By : 'Fab'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Apr 5, 2023
People found this helpful0
Leilani was so incredibly helpful. She aided me through every part of my enquiry and explained everything that was complex step-by-step. She is a true asset to Colin Bibra, taking a kind and professional approach in everything she does. It has been a pleasure. Thank you so much Leilani!... Read Full Review
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Fab Boscarelli said about Colin Bibra
Services : Letting( As a Owner )Date: 5th Apr 2023
Leilani was so incredibly helpful. She aided me through every part of my enquiry and explained everything that was complex step-by-step. She is a true asset to Colin Bibra, taking a kind and professional approach in everything she does. It has been a pleasure. Thank you so much Leilani! :)
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I have received great service ...
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5 Star Review
Portia
Leilani
By : 'Jacek'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : W3
Apr 4, 2023
People found this helpful0
I have received great service from Colin Bibara Portia and Leilani have been always helepfull, very understanig. Yes I will recoment Colin... Read Full Review
Comments (0)I have received great service from Colin Bibara
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Jacek said about Colin Bibra
Services : Letting( As a Tenant )Date: 4th Apr 2023
I have received great service from Colin Bibara
Portia and Leilani have been always helepfull, very understanig.
Yes I will recoment Colin Bibra
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We have been renting our ...
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5 Star Review
Leilani
By : 'Steven'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W5
Apr 2, 2023
People found this helpful0
We have been renting our property with Colin Bibra for a number of years and always been happy with the service. Most recently our property has been managed by Leilani who we have found to provide an excellent service. Leilani is always fast to reply and resolves issues without any... Read Full Review
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Steven Basford said about Colin Bibra
Services : Letting( As a Owner )Date: 2nd Apr 2023
We have been renting our property with Colin Bibra for a number of years and always been happy with the service. Most recently our property has been managed by Leilani who we have found to provide an excellent service. Leilani is always fast to reply and resolves issues without any trouble.
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Highly ...
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5 Star Review
Simon
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : W5
Mar 30, 2023
People found this helpful0
I have let my property through Colin a Bibra for a number of years and would not go anywhere else. They always give honest advice. Recently Simon has been particularly helpful in sorting out various issues and finding good tenants. Highly... Read Full Review
Comments (0)I have let my property through Colin a Bibra for a number of years and would not go anywhere else. They always give honest advice. Recently Simon has been particularly helpful in sorting out various issues and finding good tenants. Highly recommended.
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Mark J said about Colin Bibra
Services : Letting( As a Owner )Date: 30th Mar 2023
I have let my property through Colin a Bibra for a number of years and would not go anywhere else. They always give honest advice. Recently Simon has been particularly helpful in sorting out various issues and finding good tenants. Highly recommended.
.
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Portia Jones helped us with ...
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5 Star Review
Portia
By : 'Anitha'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5
Mar 29, 2023
People found this helpful0
Portia Jones helped us with the tenancy renewal and really supportive throughout the process. She is helpful and always responds quickly. Thank You... Read Full Review
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Anitha Rajasekaran said about Colin Bibra
Services : Letting( As a Tenant )Date: 29th Mar 2023
Portia Jones helped us with the tenancy renewal and really supportive throughout the process. She is helpful and always responds quickly. Thank You !
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Portia and Leilani have ...
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5 Star Review
Portia
Leilani
By : 'Stef'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5
Mar 29, 2023
People found this helpful0
Portia and Leilani have always been very helpful in solving the issues inevitably arising when you live in the same place for a while. Would definitely... Read Full Review
Comments (0)Portia and Leilani have always been very helpful in solving the issues inevitably arising when you live in the same place for a while.
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Stef said about Colin Bibra
Services : Letting( As a Tenant )Date: 29th Mar 2023
Portia and Leilani have always been very helpful in solving the issues inevitably arising when you live in the same place for a while.
Would definitely recommend
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Colin Bibra Estate Agents Limited – Complaints Handling Procedure
Our complaints policy
We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please let us know the details in writing, either by letter or email.
What will happen next?
1. We will acknowledge receipt of your complaint by letter or email within three working days of receiving it, enclosing a copy of this procedure.
2. We will then investigate your complaint. This will normally involve passing your complaint to the manager of the relevant department (sales, lettings, property management or estate management), who will review the matter and speak to the member\/members of staff involved.
3. Within fifteen working days of your complaint being sent, we will send you a detailed written reply to your complaint, including suggestions for resolving the matter.
4. If you do not feel your complaint has been resolved, we will then invite you to a meeting during working hours to discuss and resolve your complaint. The meeting will take place within fifteen working days of us becoming aware of your dissatisfaction, subject to your availability.
5. Within five working days of the meeting, we will write to you to confirm what took place and any solutions we have agreed with you.
6. If you do not want a meeting or it is not possible, we will arrange for a director of the company to review the decision.
7. We will write to you within 10 working days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
8. If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) then you can take the matter up with The Property Ombudsman: (or your chosen approved scheme) without charge”. You can contact The Property Ombudsman by:
Post: Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Telephone: 01722 333306
Email: admin@tpos.co.uk
Website: https:\/\/www.tpos.co.uk\/
Last updated at 9/20/2019, 5:28:50 AM by allAgents
