By : 'Neil' Services : Letting( As a Owner ) Rent PCM : £460 Would you recommend ? : No Postcode : S73
Jul 21, 2024
People found this helpful0
Weeks can go by without a single reply from this management company. Don't bother trying to call – it's impossible to get through. You'll find out that the people managing your property have left only through out-of-office replies. My tenants have repeatedly complained about... Read Full Review
Services : Letting( As a Owner )Date: 21st Jul 2024
Weeks can go by without a single reply from this management company. Don't bother trying to call – it's impossible to get through. You'll find out that the people managing your property have left only through out-of-office replies. My tenants have repeatedly complained about unresolved issues, and jobs that the company charges for go unaddressed for months.
I made an official complaint based on a years worth of evidence - they care not.
The company routinely blames staff turnover but refuses to accept any liability for their failures. Rent is often late, and I have had to inform them myself. They take 10% of your earnings but do 0% of the work.
To make matters worse, they recently updated their terms, changing the notice period from four weeks to a staggering four months if you try to leave.
This is a disgusting company that prioritizes profit over service. There are many better rental management companies out there – do yourself a favour and read the recent reviews. The Directors should be ashamed of these reviews but clearly do not care. Avoid this company at all costs.
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1 Star Review
By : 'Liz' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : S5
Jun 5, 2019
People found this helpful0
Cannot even get the date right for a valuation, so what hope is there for selling a house! If you cannot get someone on the phone, try... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 5th Jun 2019
Cannot even get the date right for a valuation, so what hope is there for selling a house! If you cannot get someone on the phone, try emailing!
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Sale of ...
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5 Star Review
By : 'N' Services : Sales( As a Vendor ) Sold price : £85150 Would you recommend ? : Yes Postcode : S5
May 30, 2018
People found this helpful0
Excellent from start to finish. Emily Hoyland kept me informed every step of the way, obviously working very hard for their clients, even behind the scenes. And thankyou to Michael, you know the market...Thankyou all... Read Full Review
Services : Sales( As a Vendor )Date: 30th May 2018
Excellent from start to finish. Emily Hoyland kept me informed every step of the way, obviously working very hard for their clients, even behind the scenes. And thankyou to Michael, you know the market...Thankyou all .
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I found the staff very ...
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5 Star Review
By : 'Brammer' Services : Sales( As a Vendor ) Sold price : £85 Would you recommend ? : Yes Postcode : S6
Oct 13, 2014
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I found the staff very helpful and accomadating nothing was any trouble. They even helped us fill in forms from the solicitors . They kept us informed us every step of the... Read Full Review
Services : Sales( As a Vendor )Date: 13th Oct 2014
I found the staff very helpful and accomadating nothing was any trouble. They even helped us fill in forms from the solicitors . They kept us informed us every step of the way.
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Hi Brammer,
Thank you for your review. We are really pleased to hear about your experience with us.
All the best for the future
Melanie Smith
Customer Relations...
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