Very helpful through the moving process. Paperwork was easy, staff were so helpful. I would never hesitate to make this my first stop. Thank you to John and the rest of the team... Read Full Review

Awful. Terrible. Stay away. I had a horrible experience with this agent. Firstly the property I was looking at was grossly overvalued, and it was clear; you only had to spend an hour online comparing properties. The agents had clearly told the landlord this was achievable; hence, it sat on... Read Full Review

The whole experience of renting a property through this letting agent has been horrendous. The only time when they were in any way helpful or polite was when I viewed the property and subsequently went on to rent it. Pretty much from the day I picked up the keys they became incredibly unhelpful,... Read Full Review

Cool calm and collected! Cannot thank Ross and Daniel enough. They listened to me rant and swear with dignity and professionalism each time I thought the buy/sell was going to fall through. They were calm, attentive and polite. So much so they are now dealing with my parents sale. So happy in... Read Full Review

Moved out over a month ago and no correspondence regarding our deposit. My correspondence has been ignored and team abrupt when I call the office. I was a tenant for over 5 years. In that time I was left with a manky bathroom and damp. I always continued to pay my rent on time and the increase... Read Full Review

I rented a number of flats through Taylor Made from 2008 to 2016. Initially, I was satisfied with their service in terms of locating an adequate property. It transpires that this is all they are good for. The most significant problem arose when my integrated fridge/freezer died. They (or the... Read Full Review

This agency is a real disaster. I view a flat that I really liked. I paid a reservation fee for it. I told them I have a notice of one month to give, the agent told me it was fine, he even called his office to confirm it. So I paid the reservation fee to be told the day after that the landlord... Read Full Review

I was a tenant with Taylor Made and have had a truly terrible experience trying to get my deposit back from them after I moved out. I would advise anyone to avoid them unless there is absolutely no other alternative and you aren't planning on transferring the deposit directly from one rent to pay... Read Full Review

Great service! The agency is friendly and cooperative and found me a place reasonably priced place as soon as possible. I would highly recommend... Read Full Review

As estate agents go, these guys at Taylor Made in Southbourne are probably the best. I've recently become a landlord and I didn't have a clue what was involved but they helped me all the way and have hopefully found me an ideal tenant. I'm happy to recommend... Read Full Review

A truly dreadful experience. When moving in there was broken glass on the floor, the toaster and kettle did not work, and there were several lightbulbs already out which were too high up to reach. On departure they claimed the lightbulbs on me! (Costing �126 from my deposit) They also... Read Full Review

In what is often a stressful task, namely buying a property, I found Ross extremely calm and professional; he made the whole process go extremely smoothly. He was always willing to give his time to help deal with any issues and it has been a pleasure to have worked with... Read Full Review

Ross was at all times punctual courteous and reliable. He went beyond the call of duty a number of times. Hard-working and I trusted him - which means a lot! Would recommend this agent He also sold my property and the same applied. Not an easy process though no fault of his but successful in the... Read Full Review

Ross provided an excellent personal service in a friendly but professional manner and was very helpful in visiting the property to check security after we had... Read Full Review

I can honestly say that Ross is an excellent negotiator he has good people skills and is a very competent and enthusiastic person. I was able to contact Ross and get a very quick response to my questions, I believe that he is an asset to Taylor Made. Very often Estate Agents don't return calls... Read Full Review

Ross has a very professional approach. He always kept us informed of the progress of the purchase. He was very proactive in moving the sale along. Definintely would reccommend him and will be using the Branch to manage the letting of the property for... Read Full Review

From my initial inquiry phone call Ross was most helpfull in advising on a suitable property. His comments on properties we viewed were informative and helpfull. Following the acceptance of the offer and during the sales process Ross kept me informed of progress. As I was not local, he was also... Read Full Review

I dealt with Ross a few times throughout buying our flat and found him to be really helpful, efficient, friendly and approachable and always with a very pleasant calming and 'positive'... Read Full Review

These guys really knew their stuff Ross was friendly and knowledgable, he got the property sold within 3 weeks 10k over our expectations. Susie was always on the ball and keen to assist with anything she could. I can't recommend the whole team enough, they went over and above to get the job done.... Read Full Review

Ross was excellent from the very beginning when he assured me that he would sell my flat within 7 days. He did not disappoint! Ross has a wealth of knowledge and coupled with his amenable and friendly manner this makes him a cut above the rest among his peers. Ross went above and beyond his role... Read Full Review