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Newcastle, Newcastle upon Tyne NE3

4.3/5, 56 Reviews
86% Recommended

92% sales valuation accuracy

92% sales fee satisfaction

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Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a prov
en track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of quality of service and peace of mind.
"Kurt and Marilyn we're..."

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5 Star Review
UserName

Marilyn

UserName

Kurt

By : 'Very'
Services : Sales(As a Buyer)
Sold price : £355000
Would you recommend ? : Yes
Postcode : NE3

Apr 3, 2016
People found this helpful0

Kurt and Marilyn we're brilliant during our process, provided great communication and managed all issues very well. We can't thank them enough.


What agent could do to change your mind?

We negotiated our fees to a price acceptable to both parties. This was a very competitive fee.


Comments on Agent Fees

We negotiated our fees to a price acceptable to both parties. This was a very competitive fee.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale92%92.00%£96,000£372,000
Areas covered
  • Gosforth
  • Jesmond
  • NE1
  • NE2
  • NE3 1
  • NE3 3
  • NE3 4
  • NE4
  • Newcastle upon Tyne
Address

Jan Forster Estates
201 High StreetNewcastle upon Tyne, Tyne & Wear
NE3 1HE
0191 284 4050

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Jan Forster Estates Branches (View All 8)
BRANCH ASSET
AVOID LIKE THE ...

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1 Star Review

By : 'WhatYouDeserve'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NE1

Nov 16, 2023
People found this helpful0

Left a household of 6 (including a baby) to live in damp and moldy conditions. 4 of the rooms unusable due to their condition. Children's toys damaged by the mold. Issued an eviction notice for 2 weeks before Christmas after Tennant submitted a complaint. AVOID this company like the... Read Full Review

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Poor estate agents. Myself ...

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1 Star Review

By : 'D'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : NE13

Feb 27, 2020
People found this helpful4

Poor estate agents. Myself and my partner Viewed lots of houses with them,found one we wanted, put an offer in. Guy who was dealing with us didnt even call back to tell us our offer had been accepted, we had to call him. Not responsive to calls or emails. You ring and ask for someone to be told... Read Full Review

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Incompetent ...

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1 Star Review
UserName

Madison

By : 'Caroline'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NE3

Jan 28, 2020
People found this helpful6

Would not recommend. I arranged a viewing for a rental property and I arrived 5 minutes early. At the allotted time I phoned the number on the board to ask where the agent was. I was advised they would be on their way. After 10 minutes I phoned again as no agent had arrived. I was assured they... Read Full Review

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I am half way through my ...

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2 Star Review

By : 'Disappointed'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : NE7

May 9, 2019
People found this helpful4

I am half way through my tenancy in a property that I rented through Jan Forster Estates. I can honestly say that my experience from start to finish has been so so disappointing. The only reason I have not broken my contract with Jan Forster is because the property that I rented is actually very... Read Full Review


Comments on Agent Fees

What are these agency fees actually for? Cleaning the property, handling repairs, general up keep..? Well obviously not because I have experienced none of this. They half heartedly cleaned and repaired the property after I kicked up a fuss. Other than that It would appear that I spent hundreds of pounds on getting them to print out a shit quality version of my contract.

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Do Not use! Bad ...

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1 Star Review

By : 'Diana1987'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : NE15

Mar 29, 2018
People found this helpful2

We had a very bad experience *, we wanted to rent a property and we paid £600 agency fees only, the form that had to be completed was ridiculous, they want so much information more then when you apply for a mortgage on the house, they also check British ppl for immigration restriction which is... Read Full Review


Comments on Agent Fees

Bad, very bad £600 fees

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Kurt and Emma have helped me ...

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5 Star Review
UserName

Emma

By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE3

May 25, 2017
People found this helpful0

Kurt and Emma have helped me through what has been a very difficult sale. Nothing has been too much trouble for them and they have gone above and beyond what could possibly expected from an estate agent. I called in after visiting a number of estate agents and as soon as I met Kurt I was 100% sure... Read Full Review


Comments on Agent Fees

worth every penny.

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Emma's service to us was ...

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5 Star Review
UserName

Emma

By : 'G.'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NE3

Jan 11, 2017
People found this helpful0

Emma's service to us was above and beyond the call of professional duty. Nothing was too much trouble for her in arranging numerous visits for us to the property we eventually bought. She was throughout courteous and efficient, balanced effortlessly the interests of all those concerned, and - above ... Read Full Review


Comments on Agent Fees

Not applicable

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JAN FORSTERS = BEST DECISION ...

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5 Star Review
UserName

Marilyn

By : 'Bex,'
Services : Sales( As a Vendor )
Sold price : £178000
Would you recommend ? : Yes
Postcode : NE3

Sep 5, 2016
People found this helpful0

JAN FORSTERS = BEST DECISION WE MADE!!! We were struggling to choose between Agents when selling our family home for a big move back down to Essex - we went with our gut instinct, Jan Forsters, as they were not only a local business but seemed to really care. Our instincts were spot on - the staff ... Read Full Review


Comments on Agent Fees

Exceptional Value

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Paul has been great through ...

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5 Star Review
UserName

Paul

By : 'Gabriella'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : NE3

Aug 16, 2016
People found this helpful0

Paul has been great through the process. He has stayed behind at the office and showed us the property several times after closing hours as I have not been able to get time off work. He is quick to respond to all emails and has always made sure all questions are... Read Full Review


Comments on Agent Fees

The agent fees were expected and reasonable.

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Both members of staff were ...

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5 Star Review

By : 'Shaun'
Services : Letting( As a Tenant )
Rent PCM : £395
Would you recommend ? : Yes
Postcode : NE3

Jul 13, 2016
People found this helpful0

Both members of staff were very helpful. Matthew was great when we went to view the property and pick up the keys. Whereas Hannah was very helpful and quick to reply for any questions we needed answered with great... Read Full Review

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Estate agents tend to get a ...

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5 Star Review

By : 'LynneG'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE5

Jul 3, 2016
People found this helpful0

Estate agents tend to get a bit of a bad rep but actually we couldn't fault the staff who helped us with both the sale of our house and purchase of our new one. We were quite unlucky with potential buyers for our house, with several no-shows and other issues, but the staff were straight on the... Read Full Review


What agent could do to change your mind?

Fees were reasonable


Comments on Agent Fees

Fees were reasonable

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Fantastic service from ...

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5 Star Review
UserName

Paul

By : 'Ms'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : NE3

Jun 15, 2016
People found this helpful0

Fantastic service from Matthew and Paul from the go on my rental property search. Matthew was in constant contact with me and helped me obtain a great property which I am thrilled with. Nothing was too much hassle. Would definitely deal with them... Read Full Review


What agent could do to change your mind?

no issues


Comments on Agent Fees

no issues

Comments (0)
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Excellent service from Matt. ...

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5 Star Review

By : 'Chris'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : NE3

Jun 14, 2016
People found this helpful0

Excellent service from Matt. Very swift response and extremely helpful from the business as a whole, too. I look forward to dealing with him in the... Read Full Review


Comments on Agent Fees

I am from Scotland where we don't have to pay them. I hope it goes straight into the Christmas pot for the staff.

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I have been really impressed ...

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5 Star Review

By : 'Kathryn'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : NE3

Jun 9, 2016
People found this helpful0

I have been really impressed with the efficiency and professionalism of Matthew who found me a rental property in the desired location I was looking for within 24 hours. I felt he was proactive in helping me look for what I was wanting. Paul and Russell were helpful... Read Full Review


What agent could do to change your mind?

No comment


Comments on Agent Fees

No comment

Comments (0)
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Polite and courteous, Mathew ...

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5 Star Review

By : 'M'
Services : Letting( Property Management )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : NE15

May 25, 2016
People found this helpful0

Polite and courteous, Mathew seems to do all in his power to find the right tenant. While the final decision rests with the landlord, Mathew has been very helpful in helping me make those decisions. I have been a customer of J F Estates for many years and see no reason why I won't be with them in... Read Full Review


What agent could do to change your mind?

J F Estates seem to have set their fees at a level in line with market conditions


Comments on Agent Fees

J F Estates seem to have set their fees at a level in line with market conditions

Comments (0)
Was this helpful?:
Kurt and Marilyn we're ...

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5 Star Review
UserName

Marilyn

UserName

Kurt

By : 'Very'
Services : Sales( As a Buyer )
Sold price : £355000
Would you recommend ? : Yes
Postcode : NE3

Apr 3, 2016
People found this helpful0

Kurt and Marilyn we're brilliant during our process, provided great communication and managed all issues very well. We can't thank them... Read Full Review


What agent could do to change your mind?

We negotiated our fees to a price acceptable to both parties. This was a very competitive fee.


Comments on Agent Fees

We negotiated our fees to a price acceptable to both parties. This was a very competitive fee.

Comments (0)
Was this helpful?:
Really happy with Jan Forster ...

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5 Star Review
UserName

Judith

By : 'Jo'
Services : Sales( As a Vendor )
Sold price : £135000
Would you recommend ? : Yes
Postcode : NE3

Feb 27, 2016
People found this helpful0

Really happy with Jan Forster Estates overall. They kept me updated by text with viewing dates and on feedback received. All the staff I dealt with, Judith and Sarah were very up beat and realistic with me and it was always a pleasure to speak with them. It did take a little longer to sell the... Read Full Review


What agent could do to change your mind?

Agents fees were fixed which was good in that I knew what to expect but with a percentage I wonder if the agents would have driven to encourage buyers to pay just that little bit more which would have benefitted the agent and myself.


Comments on Agent Fees

Agents fees were fixed which was good in that I knew what to expect but with a percentage I wonder if the agents would have driven to encourage buyers to pay just that little bit more which would have benefitted the agent and myself.

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I would highly recommend Jan ...

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5 Star Review
UserName

Marilyn

By : 'Paula'
Services : Sales( As a Vendor )
Sold price : £240500
Would you recommend ? : Yes
Postcode : NE3

Dec 2, 2015
People found this helpful0

I would highly recommend Jan Forster Estates; from the initial valuation meeting through to completion the team were friendly, professional and efficient. Lyndsey in particular has been extremely helpful and her understanding and sympathetic approach helped to put my mind at ease on many... Read Full Review

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Jan Forsters helped me put my ...

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4 Star Review
UserName

Anna

By : 'Dr.Sekhar'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : NE7

Nov 27, 2015
People found this helpful0

Jan Forsters helped me put my house on rent.The team was courteous and helpful with all advice. Charlotte was quick to respond to all queries and Anna Storey who has helped with the management has liased with the tenants well and made the process very smooth. I feel confident that the team is... Read Full Review

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I have found everyone I have ...

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5 Star Review
UserName

Jen

By : 'John'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NE12

Nov 13, 2015
People found this helpful0

I have found everyone I have spoken to regarding sale/rental of my property very helpful and knowledgeable. My main contacts being: Charlotte Jen Andy Claire. Thank you all... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1/7/2016, 8:46:51 AM by allAgents

Awards won by Jan Forster Estates, Newcastle upon Tyne NE3 1HE