Left a household of 6 (including a baby) to live in damp and moldy conditions. 4 of the rooms unusable due to their condition. Children's toys damaged by the mold. Issued an eviction notice for 2 weeks before Christmas after Tennant submitted a complaint. AVOID this company like the... Read Full Review

Poor estate agents. Myself and my partner Viewed lots of houses with them,found one we wanted, put an offer in. Guy who was dealing with us didnt even call back to tell us our offer had been accepted, we had to call him. Not responsive to calls or emails. You ring and ask for someone to be told... Read Full Review

Would not recommend. I arranged a viewing for a rental property and I arrived 5 minutes early. At the allotted time I phoned the number on the board to ask where the agent was. I was advised they would be on their way. After 10 minutes I phoned again as no agent had arrived. I was assured they... Read Full Review

I am half way through my tenancy in a property that I rented through Jan Forster Estates. I can honestly say that my experience from start to finish has been so so disappointing. The only reason I have not broken my contract with Jan Forster is because the property that I rented is actually very... Read Full Review

We had a very bad experience *, we wanted to rent a property and we paid £600 agency fees only, the form that had to be completed was ridiculous, they want so much information more then when you apply for a mortgage on the house, they also check British ppl for immigration restriction which is... Read Full Review

Kurt and Emma have helped me through what has been a very difficult sale. Nothing has been too much trouble for them and they have gone above and beyond what could possibly expected from an estate agent. I called in after visiting a number of estate agents and as soon as I met Kurt I was 100% sure... Read Full Review

Emma's service to us was above and beyond the call of professional duty. Nothing was too much trouble for her in arranging numerous visits for us to the property we eventually bought. She was throughout courteous and efficient, balanced effortlessly the interests of all those concerned, and - above ... Read Full Review

JAN FORSTERS = BEST DECISION WE MADE!!! We were struggling to choose between Agents when selling our family home for a big move back down to Essex - we went with our gut instinct, Jan Forsters, as they were not only a local business but seemed to really care. Our instincts were spot on - the staff ... Read Full Review

Paul has been great through the process. He has stayed behind at the office and showed us the property several times after closing hours as I have not been able to get time off work. He is quick to respond to all emails and has always made sure all questions are... Read Full Review

Both members of staff were very helpful. Matthew was great when we went to view the property and pick up the keys. Whereas Hannah was very helpful and quick to reply for any questions we needed answered with great... Read Full Review

Estate agents tend to get a bit of a bad rep but actually we couldn't fault the staff who helped us with both the sale of our house and purchase of our new one. We were quite unlucky with potential buyers for our house, with several no-shows and other issues, but the staff were straight on the... Read Full Review

Fantastic service from Matthew and Paul from the go on my rental property search. Matthew was in constant contact with me and helped me obtain a great property which I am thrilled with. Nothing was too much hassle. Would definitely deal with them... Read Full Review

Excellent service from Matt. Very swift response and extremely helpful from the business as a whole, too. I look forward to dealing with him in the... Read Full Review

I have been really impressed with the efficiency and professionalism of Matthew who found me a rental property in the desired location I was looking for within 24 hours. I felt he was proactive in helping me look for what I was wanting. Paul and Russell were helpful... Read Full Review

Polite and courteous, Mathew seems to do all in his power to find the right tenant. While the final decision rests with the landlord, Mathew has been very helpful in helping me make those decisions. I have been a customer of J F Estates for many years and see no reason why I won't be with them in... Read Full Review

Kurt and Marilyn we're brilliant during our process, provided great communication and managed all issues very well. We can't thank them... Read Full Review

Really happy with Jan Forster Estates overall. They kept me updated by text with viewing dates and on feedback received. All the staff I dealt with, Judith and Sarah were very up beat and realistic with me and it was always a pleasure to speak with them. It did take a little longer to sell the... Read Full Review

I would highly recommend Jan Forster Estates; from the initial valuation meeting through to completion the team were friendly, professional and efficient. Lyndsey in particular has been extremely helpful and her understanding and sympathetic approach helped to put my mind at ease on many... Read Full Review

Jan Forsters helped me put my house on rent.The team was courteous and helpful with all advice. Charlotte was quick to respond to all queries and Anna Storey who has helped with the management has liased with the tenants well and made the process very smooth. I feel confident that the team is... Read Full Review

I have found everyone I have spoken to regarding sale/rental of my property very helpful and knowledgeable. My main contacts being: Charlotte Jen Andy Claire. Thank you all... Read Full Review