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5/5, 13 Reviews
100% Recommended
100% sales valuation accuracy
86% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
This company is no longer in business.
Neil
By : 'LISA'
Services : Letting(As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : E4
I am seriously impressed! all 3 guys in this office are brilliant! so professional & friendly & helpful. Neil & Darren dealt with my letting... and were excellent. Darren really went out of his way to find me a good tenant, even on his day off! they all replied to messages straight away, kept me updated on everything, and were just generally amazing. I have been very disappointed with letting agents in the past, and estate agents in general, but these guys wowed me. I would highly recommend to anyone.
I think the fees are reasonable. I am even happy paying very slightly more than I was with my last agent, because the extra is totally worth it for the great service I have had.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £0 | £0 |
Lettings | 86% | 99% | £925 | £1,568 |
Elizabeth Pryce
219 Chingford Mount Road, London, Greater London
E4 8LP
0208 524 9494
Elizabeth Pryce Ltd
COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers.
If, however, you do have a complaint and have been unable to resolve the matter informally, please write to the person you have been dealing with, including as much detail as possible.
What will happen next?
• We aim to send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint and we aim to send you a written outcome of our investigation within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We then aim to write to you within 15 working days of receiving your request for a review, outlining our final response.
We aim to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and might take longer to investigate so the above times are guidelines only. It is possible that key staff might be on leave or we might need to seek legal advice or confirmation on issues pertaining to the complaint.
If, after 8 weeks of us receiving your complaint, you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months
of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through
this in-house complaints procedure, before being submitted for an independent
review.
t.
Last updated at 11/21/2016, 9:13:51 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'exceptional'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E4
Elizabeth Pryce provided such exceptional service. Darren Winter was one of a kind! He even went out of his way to find me not just any tenants, but the right tenants, even on his day off and also when he was not feeling well, he was still working! Irrespective of market conditions, he just kept... Read Full Review
In line with expectation
By : 'Tony'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E4
Buying a house in an area with which we were not familiar could have been daunting, but from our first enquiry through to completion, Danny and Neil were friendly, helpful and thoroughly professional, making the whole process from initial viewing to completion a smooth, enjoyable experience. With... Read Full Review
Not applicable as we are purchasers.
Neil
By : 'Zehra'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E4
Neil & Darren are extremely professional and friendly. They have gone above and beyond what is required with letting and managing my property. They have been attentive and very prompt in their communication and I appreciate the valuable advice I have received from them along the way. Thank... Read Full Review
Neil
By : 'LISA'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : E4
I am seriously impressed! all 3 guys in this office are brilliant! so professional & friendly & helpful. Neil & Darren dealt with my letting... and were excellent. Darren really went out of his way to find me a good tenant, even on his day off! they all replied to messages straight... Read Full Review
I think the fees are reasonable. I am even happy paying very slightly more than I was with my last agent, because the extra is totally worth it for the great service I have had.
By : 'Anna-Marie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E4
Having instructed Elizabeth Price in Chingford Mount Road to manage the letting of my property, I would quite happily and highly recommend them and their services to anyone who is thinking of doing the same. Darren Winter is my contact and the service I received from him has been an absolutely... Read Full Review
Elizabeth Price's fees are very fair for the service you receive.
Neil
By : 'LesterC'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E4
I will gladly endorse Neil's professionalism , expertise, constant attention to detail throughout the whole process right up to the completion of the sale. I met him whilst I was screening various local estate agents to find the most apt for me to work with. He was heads and shoulders above anyone ... Read Full Review
The high professionalism and effort Neil invested in this successful transaction for me are more than worthy of any Fees that he may charge ie an excellent return on investment.
Neil
Danny
By : 'Julia'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
We recently sold our house with Elizabeth Pryce at Chingford Mount. We were impressed with the very professional service that we received. Neil the manager kept us well informed and was always available to give advice and guided us through the whole process. Along with Danny (who showed our buyer... Read Full Review
Neil
By : 'Viv'
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : E4
The service I received from both Darren and Neil has been first class. They are professional whilst being friendly and extremely... Read Full Review
Fees are fair
Neil
By : 'pauline'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E4
Neil is amazing , kept me informed all the way through the sale of the property.He goes the extra mile to make sure things are moving in the right... Read Full Review
good
Neil
By : 'Liz'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E4
Highly pleased with the service provided by Elizabeth Pryce & the agent Neil Rothwell. He was very helpful, efficient and informative and professional. He provided regular updates and explained everything to us throughout...always happy to answer any questions we had and made us feel at ease... Read Full Review
N/A
Danny
By : 'Anne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E4
I have found Danny to be very knowledgeable in all aspects regarding the sale of my property. He has arranged and met all prospective purchasers on time and been able to answer any questions they have asked. Therefore this has made the sale of my property easy and trouble free. I would recommend... Read Full Review
By : 'ChrisC'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E4
Just wanted to say thank you to Darren who worked extremely hard to get the right person into my property. His approach was very clear, professional, efficient and generaly the process was smooth throughout. I even knocked a letting agent on the head who had my property on the market for a month... Read Full Review
Very fair fees. No hidden charges, very clear from the start.
By : Darren Winter
Dec 20, 2016Thank you for your favourable review, much...
By : 'Jo'
Services : Letting( As a Owner )
Rent PCM : £1568
Would you recommend ? : Yes
Postcode : E4
I recently rented my house out with Elizabeth Pryce and Darren went the extra mile to make sure we got the right tenants at the right time. Darren has great attention to detail, communication skills and delivers an exceptional personal service. From my experience with other estate agents, I would... Read Full Review
Fees are pitched just right and for the service you get (full management) are well worth it.
By : Neil Rothwell
Nov 21, 2016Thank you for your kind...