Located on Chingford Mount, we are perfectly situated to serve the local market place. We are a family owned independent estate agency originally established in the London Docklands over 18 years ago, we have now brought our success and experience to this thriving area.
A personal approach has remained at the f
orefront of our business and we have a firm belief in putting people first. Combined with the latest technology, we provide a full range of services to cover the needs of Vendors, Landlords, Buyers and Tenants in the Chingford, Wanstead, Docklands and greater East London area.
By : 'exceptional' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : E4
Jun 11, 2017
People found this helpful1
Elizabeth Pryce provided such exceptional service. Darren Winter was one of a kind! He even went out of his way to find me not just any tenants, but the right tenants, even on his day off and also when he was not feeling well, he was still working! Irrespective of market conditions, he just kept... Read Full Review
exceptional Service from Darren Winter said about Elizabeth Pryce
Services : Letting( As a Owner )Date: 11th Jun 2017
Elizabeth Pryce provided such exceptional service. Darren Winter was one of a kind! He even went out of his way to find me not just any tenants, but the right tenants, even on his day off and also when he was not feeling well, he was still working! Irrespective of market conditions, he just kept going. He kept us informed with all information and was communicative throughout the process. I would highly recommend Darren. His agency services were fantastic and beyond our expectations. He was willing to go that extra mile to complete work to the highest of standards.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Buying a house in an area ...
Share On :
5 Star Review
By : 'Tony' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : E4
May 8, 2017
People found this helpful0
Buying a house in an area with which we were not familiar could have been daunting, but from our first enquiry through to completion, Danny and Neil were friendly, helpful and thoroughly professional, making the whole process from initial viewing to completion a smooth, enjoyable experience. With... Read Full Review
Buying a house in an area with which we were not familiar could have been daunting, but from our first enquiry through to completion, Danny and Neil were friendly, helpful and thoroughly professional, making the whole process from initial viewing to completion a smooth, enjoyable experience. With their wide knowledge of the area, they gave us lots of valuable guidance to local tradesmen and services, all queries being handled quickly and calmly. Would recommend without hesitation.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Neil & Darren are ...
Share On :
5 Star Review
Neil
By : 'Zehra' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : E4
May 8, 2017
People found this helpful1
Neil & Darren are extremely professional and friendly. They have gone above and beyond what is required with letting and managing my property. They have been attentive and very prompt in their communication and I appreciate the valuable advice I have received from them along the way. Thank... Read Full Review
Services : Letting( As a Owner )Date: 8th May 2017
Neil & Darren are extremely professional and friendly. They have gone above and beyond what is required with letting and managing my property. They have been attentive and very prompt in their communication and I appreciate the valuable advice I have received from them along the way. Thank you both very much!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I am seriously impressed! all ...
Share On :
5 Star Review
Neil
By : 'LISA' Services : Letting( As a Owner ) Rent PCM : £1000 Would you recommend ? : Yes Postcode : E4
May 3, 2017
People found this helpful0
I am seriously impressed! all 3 guys in this office are brilliant! so professional & friendly & helpful. Neil & Darren dealt with my letting... and were excellent. Darren really went out of his way to find me a good tenant, even on his day off! they all replied to messages straight... Read Full Review
Comments on Agent Fees
I think the fees are reasonable. I am even happy paying very slightly more than I was with my last agent, because the extra is totally worth it for the great service I have had.
Services : Letting( As a Owner )Date: 3rd May 2017
I am seriously impressed! all 3 guys in this office are brilliant! so professional & friendly & helpful. Neil & Darren dealt with my letting... and were excellent. Darren really went out of his way to find me a good tenant, even on his day off! they all replied to messages straight away, kept me updated on everything, and were just generally amazing. I have been very disappointed with letting agents in the past, and estate agents in general, but these guys wowed me. I would highly recommend to anyone.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Having instructed Elizabeth ...
Share On :
5 Star Review
By : 'Anna-Marie' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : E4
May 1, 2017
People found this helpful0
Having instructed Elizabeth Price in Chingford Mount Road to manage the letting of my property, I would quite happily and highly recommend them and their services to anyone who is thinking of doing the same. Darren Winter is my contact and the service I received from him has been an absolutely... Read Full Review
Comments on Agent Fees
Elizabeth Price's fees are very fair for the service you receive.
Services : Letting( As a Owner )Date: 1st May 2017
Having instructed Elizabeth Price in Chingford Mount Road to manage the letting of my property, I would quite happily and highly recommend them and their services to anyone who is thinking of doing the same. Darren Winter is my contact and the service I received from him has been an absolutely exceptional, first class and a personal one. I have been very impressed by Darren, he is very efficient and professional whilst being warm, friendly and extremely helpful at the same time. He definitely went out of his way and delivered above and beyond throughout the whole process, from marketing my property to finding the right tenants in under a week and generally just keeping me informed and being available to answer all my questions. Even his colleagues, Neil and Danny, have been very helpful. Many thanks again Darren for everything you have done for me and for making me feel like I was your only client!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I will gladly endorse Neil's ...
Share On :
5 Star Review
Neil
By : 'LesterC' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : E4
Mar 3, 2017
People found this helpful0
I will gladly endorse Neil's professionalism , expertise, constant attention to detail throughout the whole process right up to the completion of the sale. I met him whilst I was screening various local estate agents to find the most apt for me to work with. He was heads and shoulders above anyone ... Read Full Review
Comments on Agent Fees
The high professionalism and effort Neil invested in this successful transaction for me are more than worthy of any Fees that he may charge ie an excellent return on investment.
I will gladly endorse Neil's professionalism , expertise, constant attention to detail throughout the whole process right up to the completion of the sale. I met him whilst I was screening various local estate agents to find the most apt for me to work with. He was heads and shoulders above anyone else I met, his empathy and care for us, his customers and our house wassecond to none. His ability to showcase my property to the best of its potential is reflected in the speed/ease with which he sold it on my behalf. He was a constant source of support and advice. Both my wife and me have a profound appreciation and respect for the way Neil treated us.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
We recently sold our house ...
Share On :
5 Star Review
Neil
Danny
By : 'Julia' Services : Sales( As a Vendor ) Would you recommend ? : Yes
Mar 2, 2017
People found this helpful0
We recently sold our house with Elizabeth Pryce at Chingford Mount. We were impressed with the very professional service that we received.
Neil the manager kept us well informed and was always available to give advice and guided us through the whole process. Along with Danny (who showed our buyer... Read Full Review
We recently sold our house with Elizabeth Pryce at Chingford Mount. We were impressed with the very professional service that we received. Neil the manager kept us well informed and was always available to give advice and guided us through the whole process. Along with Danny (who showed our buyer around) the service was both friendly and respectful. We would happily recommend Elizabeth Pryce to anyone planning to sell their home.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
The service I received from ...
Share On :
5 Star Review
Neil
By : 'Viv' Services : Letting( As a Owner ) Rent PCM : £925 Would you recommend ? : Yes Postcode : E4
Mar 2, 2017
People found this helpful0
The service I received from both Darren and Neil has been first class. They are professional whilst being friendly and extremely... Read Full Review
Services : Letting( As a Owner )Date: 2nd Mar 2017
The service I received from both Darren and Neil has been first class. They are professional whilst being friendly and extremely helpful.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Neil is amazing , kept me ...
Share On :
5 Star Review
Neil
By : 'pauline' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : E4
Feb 2, 2017
People found this helpful0
Neil is amazing , kept me informed all the way through the sale of the property.He goes the extra mile to make sure things are moving in the right... Read Full Review
Neil is amazing , kept me informed all the way through the sale of the property.He goes the extra mile to make sure things are moving in the right direction.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Highly pleased with the ...
Share On :
5 Star Review
Neil
By : 'Liz' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : E4
Jan 30, 2017
People found this helpful0
Highly pleased with the service provided by Elizabeth Pryce & the agent Neil Rothwell.
He was very helpful, efficient and informative and professional.
He provided regular updates and explained everything to us throughout...always happy to answer any questions we had and made us feel at ease... Read Full Review
Highly pleased with the service provided by Elizabeth Pryce & the agent Neil Rothwell. He was very helpful, efficient and informative and professional. He provided regular updates and explained everything to us throughout...always happy to answer any questions we had and made us feel at ease during what can be a very stressful time.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I have found Danny to be very ...
Share On :
5 Star Review
Danny
By : 'Anne' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : E4
Dec 21, 2016
People found this helpful0
I have found Danny to be very knowledgeable in all aspects regarding the sale of my property. He has arranged and met all prospective purchasers on time and been able to answer any questions they have asked. Therefore this has made the sale of my property easy and trouble free. I would recommend... Read Full Review
Services : Sales( As a Vendor )Date: 21st Dec 2016
I have found Danny to be very knowledgeable in all aspects regarding the sale of my property. He has arranged and met all prospective purchasers on time and been able to answer any questions they have asked. Therefore this has made the sale of my property easy and trouble free. I would recommend Danny Duarte to anyone wishing to sell their property. Regards Anne White
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Just wanted to say thank you ...
Share On :
5 Star Review
By : 'ChrisC' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : E4
Dec 13, 2016
People found this helpful0
Just wanted to say thank you to Darren who worked extremely hard to get the right person into my property. His approach was very clear, professional, efficient and generaly the process was smooth throughout. I even knocked a letting agent on the head who had my property on the market for a month... Read Full Review
Comments on Agent Fees
Very fair fees. No hidden charges, very clear from the start.
Services : Letting( As a Owner )Date: 13th Dec 2016
Just wanted to say thank you to Darren who worked extremely hard to get the right person into my property. His approach was very clear, professional, efficient and generaly the process was smooth throughout. I even knocked a letting agent on the head who had my property on the market for a month with no real interest. Darren had it for just over a week before he rented it out. That's what I call service. Thanks again Darren.
The UK's Largest Customer Review Website for the Property Industry
By : 'Jo' Services : Letting( As a Owner ) Rent PCM : £1568 Would you recommend ? : Yes Postcode : E4
Nov 11, 2016
People found this helpful0
I recently rented my house out with Elizabeth Pryce and Darren went the extra mile to make sure we got the right tenants at the right time. Darren has great attention to detail, communication skills and delivers an exceptional personal service. From my experience with other estate agents, I would... Read Full Review
Comments on Agent Fees
Fees are pitched just right and for the service you get (full management) are well worth it.
Services : Letting( As a Owner )Date: 11th Nov 2016
I recently rented my house out with Elizabeth Pryce and Darren went the extra mile to make sure we got the right tenants at the right time. Darren has great attention to detail, communication skills and delivers an exceptional personal service. From my experience with other estate agents, I would highly recommend Darren and Elizabeth Pryce over other local agents if you're considering letting your property in Chingford.
The UK's Largest Customer Review Website for the Property Industry
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Elizabeth Pryce Ltd
COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers.
If, however, you do have a complaint and have been unable to resolve the matter informally, please write to the person you have been dealing with, including as much detail as possible.
What will happen next?
• We aim to send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint and we aim to send you a written outcome of our investigation within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We then aim to write to you within 15 working days of receiving your request for a review, outlining our final response.
We aim to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and might take longer to investigate so the above times are guidelines only. It is possible that key staff might be on leave or we might need to seek legal advice or confirmation on issues pertaining to the complaint.
If, after 8 weeks of us receiving your complaint, you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months
of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through
this in-house complaints procedure, before being submitted for an independent
review.
t.
Last updated at 11/21/2016, 9:13:51 AM by allAgents