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Andover Hampshire, Andover SP10

3.6/5, 20 Reviews
70% Recommended

100% sales valuation accuracy

80% letting valuation accuracy

100% sales fee satisfaction

60% letting fee satisfaction

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"Everyone at Connells were..."

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5 Star Review
UserName

Ash

By : 'Kerry'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : SP10

Feb 24, 2018
People found this helpful0

Everyone at Connells were very helpful, friendly and honest. Ash was there to help us throughout our whole process and feel reassured at all times. I felt that Ash really put all his effort to help the process go as quickly as possible. So I would like to take the opportunity to thank Ash and say I would reccomend Connells Andover.


Comments on Agent Fees

Expensive by very good.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100%100%£187,000£187,000
Lettings80%60%£465£1,420
Address

Connells
23-25 Winchester House,Winchester StreetAndover, Hampshire
SP10 2EA
01264 352207

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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4 Star Review
UserName

OLIVER

By : 'Good'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SP11

Mar 31, 2019
People found this helpful0

Ollie, helped us with our rental search showing us 2 really good properties. He was helpful, efficient and patient and not at all what we had half expected from an estate agent! Moving into a rental after years of owning our own property our expectations were surpassed. Would recommend Connells... Read Full Review


Comments on Agent Fees

Fees ok

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Good ...

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5 Star Review

By : 'Jeevan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SP11

Jan 30, 2019
People found this helpful0

Thank you very much to Ollie and Zoe for helping us find really qucik and good tenant for our new home. We will be referring you to our friends because of your excellent service. Thanks again, Mr... Read Full Review


Comments on Agent Fees

Good

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complaints ...

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1 Star Review
UserName

Elizabeth-Jane

UserName

Lily

By : 'rubbish'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : SP10

Sep 3, 2018
People found this helpful0

we came all the way from bournemouth & was waiting outside the property in chalton at a cost of 60 pounds theni phoned the office to be told it had been let were is the good service ?????? ... Read Full Review


Comments on Agent Fees

unethical

Comments (2)
Was this helpful?:

By : Elizabeth Yarney

Sep 24, 2018

Hi, I apologise you felt you did not receive the best service. I have spoken with my team and they had left you a voicemail the day before your viewing and on the day of your viewing to cancel...

Finger on the ...

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4 Star Review
UserName

LUKE

By : 'Newcomers'
Services : Letting( As a Tenant )
Rent PCM : £1420
Would you recommend ? : Yes
Postcode : SP11

Jun 19, 2018
People found this helpful0

Luke was incredibly professional, informative and helpful in respect of the termination of our lease - a situation new to us. He followed up and confirmed everything in writing in a clear and concise manner. We are extremely grateful for his invaluable help in what can be a bit of a minefield for... Read Full Review


Comments on Agent Fees

Nothing to compare it to but given the level of service received I would rate them as high.

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Everyone at Connells were ...

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5 Star Review
UserName

Ash

By : 'Kerry'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SP10

Feb 24, 2018
People found this helpful0

Everyone at Connells were very helpful, friendly and honest. Ash was there to help us throughout our whole process and feel reassured at all times. I felt that Ash really put all his effort to help the process go as quickly as possible. So I would like to take the opportunity to thank Ash and say I ... Read Full Review


Comments on Agent Fees

Expensive by very good.

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Lily Ward was always ...

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4 Star Review
UserName

Lily

By : 'Crouch74'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : SP10

Feb 23, 2018
People found this helpful0

Lily Ward was always incredibly helpful with any issues and due to an unhelpful and difficult landlord, was regularly required. Abby Brooks was also very helpful with getting the return of our rental deposit from the hard to get hold of landlord. Great customer service. Thank... Read Full Review

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My flat became empty end of ...

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5 Star Review
UserName

Elizabeth-Jane

By : 'MrB'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : SP10

Feb 15, 2018
People found this helpful0

My flat became empty end of January and after local advice that Connells were the "go to" company in my area, I was introduced to Elizabeth who within 2 weeks had found tenants and moved them in both painlessly and expediently. She's been simply excellent throughout the process, and ... Read Full Review


Comments on Agent Fees

Reasonable costs as they are very hands on, and have been out to the apartment on several occasions, which is very helpful as a remote owner.

Comments (1)
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By : Elizabeth-Jane Yarney

Feb 15, 2018

Hi Mr B, Thank you so much for your wonderful review. It has been great working with...

Tristan has been exceptional ...

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5 Star Review
UserName

Tristan

By : 'Rob'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CB4

Jan 11, 2018
People found this helpful1

Tristan has been exceptional in providing us with good mortgage advice both at the outset of our initial purchase two years ago, and then more recently with setting up a considerably cheaper remortgage. Tristan was invariably prompt with getting back to us, and kept us fully in the picture as his... Read Full Review


Comments on Agent Fees

Seems reasonable to me.

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The most appalling customer ...

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1 Star Review

By : 'Ex'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SP11

Sep 17, 2017
People found this helpful0

The most appalling customer service I have experienced from a company in a long time. Used them to let out our property and appeared to start well but quickly had to start chasing for seemingly anything that was in a least bit outside what was the 'norm'. Tenants were even in our property at one... Read Full Review


Comments on Agent Fees

Management fees are shocking for the level of service.

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Love connells These guys ...

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5 Star Review
UserName

Tristan

By : 'Ormsby87'
Services : Sales( As a Vendor )
Sold price : £187000
Would you recommend ? : Yes
Postcode : SP10

Jun 19, 2017
People found this helpful1

Love connells These guys made a stressful event very calming and understood all concerns and worries and took them in their stride with great reassurance everything would be dealt with... which it was professionally and quickly. Tristan got us through the never ending financials with great success ... Read Full Review


Comments on Agent Fees

Very reasonable

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Great service! Clear advice. ...

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5 Star Review
UserName

Tristan

By : 'Sam'
Services : Mortgages
Would you recommend ? : Yes
Postcode : SO50

Jun 8, 2017
People found this helpful3

Great service! Clear advice. Tristan made it all seem very simple and gave us a lot of confidence prior to our property search. He arranged the mortgage quickly and was always more than happy to help with any questions we had regarding the buying process. Very professional, friendly and helpful.... Read Full Review


Comments on Agent Fees

Fair price for great service.

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We were absolutely delighted ...

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5 Star Review
UserName

Ash

By : 'Tim'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SO21

Feb 28, 2017
People found this helpful3

We were absolutely delighted with the excellent service we received in the purchase of our new property. All the staff were extremely knowledgeable, considerate, kind and professional in their approach making each step in the process easier for us. Ash in particular, the branch manager, kept the... Read Full Review


Comments on Agent Fees

Not applicable to us

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From a long time tenant you ...

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1 Star Review

By : 'Touchstone'
Services : Letting( As a Tenant )
Rent PCM : £465
Would you recommend ? : No
Postcode : S7

Jul 23, 2016
People found this helpful2

From a long time tenant you could not get poorer customer service. Repairs are subbed out to non local companies who will not ring you to tell you they are here. If you are not in they will not ring. They will just leave. They advertise low rents which will increase anually every year. I have... Read Full Review


Comments on Agent Fees

Not worth the money.

Comments (1)
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By : Elizabeth Yarney

Sep 14, 2018

Hi, Unfortunately this review does not relate to Connells Andovers Services. Touchstone are a client of ours of which we simply provide a "tenant find only" service, therefore, we have...

They got me a better price ...

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5 Star Review
UserName

Ash

By : 'Ash'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SP10

Jan 18, 2016
People found this helpful3

They got me a better price then I expected and My house sale was handled with care. I would reccomend this... Read Full Review


Comments on Agent Fees

Good

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Tried for over a week to view ...

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1 Star Review

By : 'Robby'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No

Oct 18, 2015
People found this helpful8

Tried for over a week to view a property to be told that they could not contact the vendor when it had already been sold. Arranged another viewing and Connells did not turn... Read Full Review

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I wanted to pen a brief note ...

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5 Star Review
UserName

Chris

UserName

Lily

By : 'Jan'
Services : Letting( As a Owner )
Rent PCM : £980
Would you recommend ? : Yes
Postcode : SP10

Sep 23, 2015
People found this helpful2

I wanted to pen a brief note to express our thanks for the excellent commitment and service provided throughout the entire process from purchase through to the sourcing of a tenant for our new property at Wolversdene Gate. We look forward to a long and prosperous relationship between ourselves... Read Full Review

Comments (0)
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Pleasant team and very ...

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5 Star Review

By : 'Sarah'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : SP10

Mar 1, 2015
People found this helpful2

Pleasant team and very helpful even offered me coffee. They were deferent then the other agents in Andover. Thank... Read Full Review

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I pride myself on being ...

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5 Star Review
UserName

Ash

By : 'Joe'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SP10

Dec 2, 2013
People found this helpful2

I pride myself on being straight forward to deal with and my word is my bond. I have to say Ash dealt with my sale in the same manner. I was really appreciative of the consistent respect and honest way I was treated. Keep up the good... Read Full Review

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Worst experience of my life! ...

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1 Star Review

By : '101Seagulls'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RG28

Jun 9, 2013
People found this helpful5

Worst experience of my life! The particulars of my flat were appalling, full of spelling mistakes, and missing words, terrible grammatical errors and key details missing. The 'revised' particulars still contained all the original errors and took an amazing 15 days to reach me. A letter dated... Read Full Review

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I do not rate Connells for a ...

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1 Star Review

By : 'AnnV'
Services : Surveying
Would you recommend ? : No

Aug 9, 2010
People found this helpful4

I do not rate Connells for a Survey at all. They are extremely poor with their detail, especially when we paid... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Connells, Andover SP10 2EA