I do not know the selling department but never get involved with the letting department.. in the name of managing they are pain in the neck .. There is no coordinations between the departments. Without knowing what they are doing, They are all about paperwork and in disturbing emails. If do... Read Full Review

Out of all the incompetent estate agents I've dealt with and, of course, there have been many, Portico have been the absolute worst. Their policy seems to be to ignore every phone call and email, making it impossible to get hold of them. Hence why a simple problem with the shower, for example, ... Read Full Review

Portico are outrageously incompetent. Extortionately high fee pays for: abhorrent lack of communication, unprofessional in every capacity met with habitual lies. In addition to this, they have outright refused to honour the agreed tenancy offer as they have made promises, on behalf of a landlord,... Read Full Review

We seem to have had nothing but problems and stress since agreeing to rent a flat with Portico Bethnal Green agents Chris Price and Will Purkiss. Service with regards to processing of lettings documents, moving in and resolution of on-going problems has been extremely inefficient, time-consuming... Read Full Review

Echoing the other negative reviews here, I have had a nightmare experience with Portico. As others have said, they ignore emails, phone calls and voicemails. I had to *tweet* them before I could get a response, after months of attempts. They ignored me for so long while trying to get answers from ... Read Full Review

We've been dealing with them as tenants for a few years now, and and I've never come across such an incompetent, unreasonable and frankly useless agency. Repairs take ages to complete, or are not done at all (it's been a year now since we've been waiting for a repair in our... Read Full Review

Christopher is very friendly and professional always there to answer any questions,will definitely recommend using these guys to... Read Full Review

AVOID AT ALL COSTS!!!!!!!! We all expect stupidly high fees from state agencies nowadays, so not surprise there. We played by the rules, paid £150 for a cleaning service who left the property spotless. It has been 7 weeks since we moved out and we haven't received our deposit back, emailed... Read Full Review

I was extremely happy with the service that this agency provided. The manager Chris Price was very helpful, he gave me complete confidence that they really knew their market, and that they would do everything in their power to sell our property as quickly as possible and obtain a good price too!... Read Full Review

Definitely recommend Portico! They have been amazing letting out my property and always very responsive and professional. Team in East office were extremely helpful too. Great... Read Full Review

I would give them less than 1 start if I could. Horrific service from the start of when Portico took over spencers this year. Horrendous communication for one, with no prior communications for viewings, no decency to call before hand of the inventory check out. 5 weeks after check out we have not... Read Full Review

George was very helpful with all the renting process. He was very responsive, available to show us the property multiple times and going through it with us in detail. After we decided we wanted to make an offer on it, George explained every bit of the process with accuracy and helped with all the... Read Full Review

The agency is extremely unorganised and it is impossible to get correct information in time. As a tenant I've had to deal with them multiple times in the past and my experience has been bad throughout. From 3 monthly check-ups without prior notice to being told several times I will receive a... Read Full Review

Paul quick and reliable. There was some discrepancy when liaising with the landlord, but it was done by another... Read Full Review

Georgie has been efficient, informative and amazingly personable. From the start she was incredibly helpful at providing the necessary info we needed. In addition, she listened to our criteria and hit the nail on the head with the first flat we visited. A combination of the property itself and... Read Full Review

Georgie is very friendly and efficient. She has been very helpful with answering all my queries and assisting us in the process of renting this... Read Full Review

I am really impressed with this agency's professionalism. Both Georgina and Paul have been very timely, courteous, prompt in their responses, clear in their instructions, available for any questions and additional viewings. They have been great in working with us to secure the let and get through... Read Full Review

The Agent showed me the property. She was very kind and helpfull expalining everything in detail. best regar d... Read Full Review

Georgie was an absolute pleasure to deal with. I called early on a Saturday morning for a viewing and she organised this within a few hours so we could be the first to see it and we signed on for the lease there and then. Georgie was really helpful with getting us all the information and paperwork... Read Full Review

Paul has been a very courteous person to deal with. I had my eye on this particular flat and given the pictures and location had gotten a sense for it in advance and fully felt this was a good fit. Paul was arranging viewings 3 month ahead of the lease ending and as I didn't want to lose this... Read Full Review