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4.4/5, 19 Reviews
89% Recommended
92% sales valuation accuracy
93% sales fee satisfaction
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Amy
Ella
By : 'Charlotte'
Services : Sales(As a Vendor)
Sold price : £280000
Would you recommend ? : Yes
Postcode : SP4
Having never sold a property before the only comparisons I can draw on Connells in Amesbury are through other people's experiences of different agents. Connells have seemed to come out on top from each of these conversations and that is certainly how I felt our experience was. Earlier this year we decided to look at new build properties to purchase and through one of their schemes we ended up having 3 agents visit us to value our property. We immediately bonded with Amy and she gave such a different impression to the other agents who didn't seem to be bothered (as they had assumed they were just doing a valuation, no bigger picture thinking!) In the end we decided to sell our house directly through Amy and our decision certainly paid off. Amy is attentive and knowledgable and has clearly built a strong and happy team within the office. She was very excited about our property and instilled a real confidence. She wasn't wrong, despite our open weekend being in the first hot bank holiday of the year, we had a good series of offers which we were all very excited about. We were really happy with the way our viewings were organised, especially as my partner works nights and this was always remembered. As we had renovated our house some of the viewings took longer than normal, some of which were in the evening - none of the team had any qualms about staying late and would even catch up with me afterwards. Price negotiation between prospective buyers also went well. Amy listened to us, gave advice and clearly presented all the options. Unfortunately our first buyer's mortgage offer didn't go the way they needed it to. Having never sold a property before this was quite daunting for us, especially as houses in the area tended not to go on the market so there was not a lot of available comparison. Amy was not phased, she had a clear goal for us and this vision certainly paid off as we had offers in not long after this. On some occasions during this negotiation process Amy was out doing viewings but we didn't feel this impacted on us too much and we certainly always heard back the same day. We felt that Amy was always available to us and there were some occasions that she stayed late to sort things out. Once our sale had been agreed we dealt with Ella who is equally as professional, attentive and bubbly. She is also incredibly proactive! Ella is so fantastic at building relationships and is such a credit to the team. We were the last part of the chain but Ella had no concerns about pushing everyone else along (which was really needed). There were a couple of bumps along the way, mainly with our purchase, but also with the bottom of the chain. Ella handled this all professionally, there was also no end to her listening talents - I spent many a day chewing her ear off and it usually ended up with Ella obtaining an answer. Even if there was no update Ella would ensure we were aware of why this was. There were a couple of occasions when our purchase hung on the edge, I have no doubt that Ella's professionalism ensured that we were eventually able to move in to our new home. The entire office always made me feel very welcome (I called a lot!) and when I visited there were always huge smiles and a warm welcome. It was a real pleasure dealing with Amy and her wonderful team. We felt like valued and supported clients who had chosen a local company but with all the benefits and support of a national chain. Our neighbour was attempting to sell her property during the same time as us so that they could move to be with family. Usually houses in that road get snapped up as it is within a picturesque area. Unfortunately hers is still on the market with only two viewings. She has been with two different agents. I think this comparison is fantastic proof of Connells in Amesbury and their wonderful successes.
We had a really open conversation with Amy about our fees. Any matched the fees of another local agent and made us feel really comfortable during this process.
No procedure set.
Last updated at 5/3/2018, 7:28:45 AM by allAgents
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| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92% | 93.00% | £100,000 | £350,000 |
Connells
Unit 3 23 Salisbury Street, Amesbury, Wiltshire
SP4 7AW
01980 622 662
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Demitri
By : 'Megan'
Services : Mortgages
Sold price : £235000
Would you recommend ? : Yes
Postcode : SP10
My partner and i are first tim buyers, we found Demitri and that has to be the best decision ever made. From the quick responses to the support and knoledge he shared with us! I would choose Demitri ove and over again, absolutely... Read Full Review
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By : 'david'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SP4
First had contact with Connells Amesbury when my daughter bought her house. It was her first house purchase, and Mike and his team helped her the whole way through. We are buying a house in Amesbury which was marketed by Connells, and although not our agents , they have been at the other end of the ... Read Full Review
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By : 'Jake'
Services : Sales( As a Vendor )
Sold price : £350000
Would you recommend ? : No
Postcode : SP9
We are extremely disappointed with the services provided by Connells Estate Agents. They consistently fell far below the expectations we had set, particularly in terms of communication. The lack of communication was evident from the very beginning, especially when it came to coordinating property... Read Full Review
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By : 'Mark.longhurst'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SP4
Can't fault the service from all of the staff. Especially savanagh. Look forward to sending some pictures once the work is done. Always there for us if needed,quick & thorough with information & prompt replies to emails. Would recommend to anyone &... Read Full Review
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Mice
By : 'Stephen'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : SP4
Mike Holland was always responsive during the hectic sale of our house through to a completion carried out in 8 working days! Thanks for all your help... Read Full Review
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By : 'Susan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SP4
The staff at Connells Amesbury branch are superb, considerate and understanding. I recently bought a house through them, which should have been very straightforward but my Buyer's solicitor made it very, very stressful for everyone in the chain, even my Buyer. But the staff at Connells ere... Read Full Review
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Ella
Amy
By : 'House'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SP4
I bought my house with Connells in December 2001 and sold it with Connells in January 2019. Both experiences were fantastic. My sale was slightly more complicated due to a divorce but Connells worked fantastically, keeping communication open and all parties up to date. I was really pleased with the ... Read Full Review
Fees were competitive. Happy with them.
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Ruby
By : 'Chris'
Services : Sales( As a Vendor )
Sold price : £217500
Would you recommend ? : Yes
Postcode : SN9
I recently sold a property through Connells in Amesbury the service was excellent . I was kept informed throughout and had all my enquiries answered when I was unsure of the process. I found every one very helpful and Ruby was very supportive. Thank you to every... Read Full Review
I paid the price requested and was happy with the sale
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Ella
By : 'Lisa'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SP4
We recently purchased a property through Connells in Amesbury and we can't thank them enough for the service we received. Right from the beginning when we first viewed properties with them to completion they were fantastic. We were kept informed every step of the way throughout the process and ... Read Full Review
Not applicable as we purchased through Connells
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Amy
Ella
By : 'Charlotte'
Services : Sales( As a Vendor )
Sold price : £280000
Would you recommend ? : Yes
Postcode : SP4
Having never sold a property before the only comparisons I can draw on Connells in Amesbury are through other people's experiences of different agents. Connells have seemed to come out on top from each of these conversations and that is certainly how I felt our experience was. Earlier this... Read Full Review
We had a really open conversation with Amy about our fees. Any matched the fees of another local agent and made us feel really comfortable during this process.
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By : 'Julie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SP4
We booked several viewing on different properties and had very efficient service on the phone and on the actual viewing from various members of the team. Great first impressions, of a friendly helpful team. We eventually found the right property, and I have to say, the process of negotiating and... Read Full Review
N/A - We purchased through them so no fees from our side.
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By : 'Diana'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SP4
Very good service, our journey was longer than expected due to the complications with our bottom chain. Despite all this, Jay Cowan from the Connells team has frequently chased up the chain for regular updates and managed to move our case forward to speed up the process! Without the help of Jay and ... Read Full Review
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Amy
Ella
By : 'Freebyrd'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SP48
Dealt initially with Amy then Ella Flint took over. Ella was very polite and extremely patient with me, especially when I was expressing my frustration on the delay. Kept me informed with updates twice a week on Tuesday/Friday. Ella was extremely... Read Full Review
Was shown the fees which I thought was reasonable, unfortunately I was not shown the vat at the time. So it cost me more than I originally thought.
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Amy
By : 'James'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SP47
Very pleased with the overall sale of my property with Connells Estate Agents. Ella was fantastic, excellent customer service, co -ordination and communication especially as I am living and working abroad in different areas of the world. I was very pleased with Ella's work and her helpfulness ... Read Full Review
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Claire
By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : B1
As landlords we are extremely satisfied with our agent who is always ready to assist us when necessary and who provides an excellent service. Our tenants queries our brought to our attention promptly and maintenance issues resolved at the... Read Full Review
Good
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Amy
David
By : 'Ade'
Services : Sales( As a Vendor )
Sold price : £297000
Would you recommend ? : Yes
Postcode : SP4
Excellent service, 19 views in 1 week, sold after 9 days. Got the price we wanted. What more can you say. Amy and David had their fingers on the pulse throughout and completed to money in the bank in 10 weeks. Just what we wanted. Big... Read Full Review
Haggle don't accept what's quoted as their are a lot of cheap ones online and they need to be competitive.
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By : 'Julia'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SP3
Have been with them for 5 months, I have 2 viewings and NO communication from them at all regarding my property. Would not ever use... Read Full Review
Rubbish
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David
Amy
By : 'Alice'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SP9
David and his team have been excellent. I was delighted with the valuation, but David assured me it was bang on the money for the area and what my house has to offer. And he was spot on because within 10 days of putting it on the market, and 6 viewings later, I accepted an offer not far off the... Read Full Review
I think the fees are around the industry standard, but I am completely happy that everything I was told I would get for the fee has been 100% delivered, and a bit more as well in terms of the speed of the sale.
By : David Salomon
Jul 19, 2017Hi Alice, Thank you for your very kind words and for taking the time to put them on here. I'm over the moon you found our service to be so good. I wish you all the very best in the...
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By : 'Gareth'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : SP4
For our sale and purchase I would like to thank Connells for providing such outstanding and professional estate agents. Connells' knowledge of the market, responsiveness and well developed network of clients was clear from the outset. In under a week Marie had delivered a highly professional... Read Full Review
Probably not the cheapest option for selling your house, but definitely best value for money. David found us the perfect house - how do you put a price on that?
By : David Salomon
Jul 19, 2017Hi Gareth, Thank you very much for taking the time to write this. I'm very glad that you found our services so good and that you are happy in your new home....
