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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
1.5/5, 16 Reviews
19% Recommended
0% sales valuation accuracy
50% letting valuation accuracy
33% sales fee satisfaction
38% letting fee satisfaction
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By : 'Charlie'
Services : Letting(As a Tenant)
Rent PCM : £3250
Would you recommend ? : No
Postcode : SW6
Marsh and Parsons are able to game many review sites by only allowing happy tenants from leaving a review through the likes of Feefo. They are wolves in sheep's clothing who have absolutely no care for the comfort, service or support of the tenants. We were told to cough up 1,000 on a Wednesday after our viewing as a 'holding deposit' which is fair enough. This is supposed to cover a prospective tenant for 15 days. Marsh and Parons told us the NEXT DAY that they would continue to do viewing regardless of the holding deposit and if we don't pay the entire 6 weeks + deposit within one. day then it would be given to someone else. A disgrace. A year later of paying rent on time, we give our notice 10 WEEKS before we are due to leave and Marsh and Parsons immediately start viewing with less than 24 hours notice and arguing on this topic when legally viewing can only start 8 weeks before the tenant is due to leave. They are a predatory service that are heavily landlord focussed. Do not use this service if you are a prospective tenant.
By : Jackson
Apr 20, 2020Hey! I have meet similar situation, we can be a union together please contact me on 07444068447
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 33% | £0 | £0 |
| Lettings | 50% | 38% | £1,344 | £3,250 |
Marsh & Parsons
105 Moore Park Road, London, Greater London
SW6 2DA
020 7736 9822
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Vendor'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SW6
Owners do not trust with keys. Marsh & Parsons sole key holders. Bathroom left in truly disgusting state and shower broken after viewings. Complaint resulted in neither apology nor reimbursement of repair & cleaning costs. On other occassions failed to lock up properly and left... Read Full Review
By : Lucy
Jul 11, 2024I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you....
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By : 'Carmel'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SW6
I am so upset about the way that they treat the clients. First, I book a view and they call me 15 minutes before to cancel, as I was already on my way to go to the meeting point. Second, I call to a agent and she just treat me so badly, screaming at me and was very abusive in everything. I am the... Read Full Review
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By : 'sofia'
Services : Letting( As a Tenant )
Rent PCM : £1870
Would you recommend ? : No
Postcode : SW6
Stay away from MASH PARSONS to describe them as the worst letting agency in the uk is not enough, No words to describe the way this letting agency deals people, they have no maners un-professional and bizarre, I still can't believe the Way they treat me even trough It's been all their... Read Full Review
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Ben
By : 'Ziyu'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW6
Horrible company, they asked us to hire a cleaning team, which is not really doing cleaning, and trying to return deposit as little as... Read Full Review
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By : 'Nathalie'
Services : Property Management
Would you recommend ? : No
Postcode : SW5
Simply the worst agent I have ever dealt with. They are a bunch of cowboys. Better NOT to use them STAY... Read Full Review
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By : 'Charlie'
Services : Letting( As a Tenant )
Rent PCM : £3250
Would you recommend ? : No
Postcode : SW6
Marsh and Parsons are able to game many review sites by only allowing happy tenants from leaving a review through the likes of Feefo. They are wolves in sheep's clothing who have absolutely no care for the comfort, service or support of the tenants. We were told to cough up 1,000 on a... Read Full Review
By : Jackson
Apr 20, 2020Hey! I have meet similar situation, we can be a union together please contact me on...
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By : 'jjbentley'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : SW6
Please, please avoid these agents. They are professional liars and have discriminated against my elderly disabled mother repeatedly. They have absolutely no issue with allowing the landlord to break the contract, but god forbid should it be the tenant and then they want to get involved when it... Read Full Review
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Miss
Ben
By : 'Shari'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW6
Please Note: Avoid Marsh & Parsons letting agency altogether. I dealt with Kensington Branch, very rude and unprofessional. My tenant was disgusted by them as well. Worse than the above is M & P. 105 Moore Park Road, SW6. They did not check references properly, took no photo ID, allowed a... Read Full Review
They charged me 12 months high fees they have to return 5 months commission as tenant does not pay.
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By : 'UNCUCLA'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW6
Having rented in London for close to 16-years, and having worked with a wide range of agents --- I have to say Marsh and Parsons take the prize as the absolute worst agents I have ever come across. From the moment that I put an offer in (and was encouraged to make it higher to compete with a... Read Full Review
Service not price was the issue
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By : 'Malorie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW6
Service provided by this agency is awful. It took us more than two months to have our deposit returned and tens of calls. This is unacceptable. We were first told NOHING about it, after several calls we finally had someone to talk to who told us to deal directly with the landlord. After dealing ... Read Full Review
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By : 'SF'
Services : Letting( As a Tenant )
Rent PCM : £1344
Would you recommend ? : No
Postcode : SW6
Found damp and mould problem on the first day moved in to the privately rented flat. No information was provided during 2 minutes viewing. Not helpful negotiating withe landlord, was led to sign an aassured shorthold tenancy agreement with no break clause plus some unfair terms. Have written a... Read Full Review
Refund all charges.Help to terminate the contract.Possibly find a new replacement accommodation
Not good value,not happy with service received
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Katy
Dean
By : 'Emily'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW6
By far the worst experience I've ever had with an agency! Unhelpful, incompetent and obstructive are the three words I would use to sum up the members of staff I have been dealing with. Three weeks after informing M&P I had found a new tenant to move into the property I am currently... Read Full Review
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Ben
Ben
By : 'James'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Marsh & Parsons: London Real Estate Recommendation Having come into the real estate market firstly in mid 2011 and finally securing our first London property in September 2012 I can safely say that we would not have got to the outcome we wanted were it not for the high level of... Read Full Review
By : Peter Rollings
Sep 3, 2012Thank you so much for your kind comments. I’m delighted to hear you had a great experience of dealing with our Fulham office and appreciate you taking the time to share your feedback. Kind...
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Ben
By : 'Bennett'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Marsh and Parsons were outstanding in everyway I was kept informed of every detail form start to finish The whole transaction was executed with care and efficiency, I cannot rate them more highly and I have dealt with many agents over the years. Due to my total satisfaction I have now asked them ... Read Full Review
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By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Nightmare from the get go. As soon as we had an offer accepted the corner cutting began. Clearly only concerned about the landlord relationship - not with the tenant. From the tenant side we kept up communication of faults to do with the property - these were often ignored or dealt with several... Read Full Review
Provided a refund of the administration charge - charged at the start of the tenancy.
By : Sam
Nov 14, 2018I am a landlord, and I disagree with your comments. Marsh & Parsons are horrendous for landlords too. Avoid them at all...
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By : 'Dublin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Awful Company. It's a well known fact that Estate Agents are scum of the earth, but this company is by far the worst that I have ever dealt with. Since the start of our tenancy we have been passed from pillar to post and have had to deal with 5 different people. They take no responsibility for... Read Full Review