We have used the Cheltenham branch of CGT for several years now and found them simple to deal with and easy to get hold of and communicate with. We have always found every team member helpful and good to deal with lately Dan and Sam have really helped us. Thank you to you... Read Full Review

Appreciated for you and your team’s super Fast and quick action to negotiate with landlord, therefore I can get the temporary tenancy agreement to confirm my son’s school place before the school closed for summer... Read Full Review

Have been renting through CGT for a while, not the best Agency by a long shot - we have rented through others previously. Feel let down... Read Full Review

For now everything works smoothly with this estate agency. I hope it keep going well for the future during my... Read Full Review

It’s my first time renting my property and CGT have been brilliant so far walking me through all the steps and being on hand to provide advice at a moments notice. Sam has been exceptional at getting back and giving me pointers where needed. I’m really happy with the service so... Read Full Review

CGT Cheltenham are incredible, just want to say a huge thank you to Sam and team for always being so helpful and speedy with... Read Full Review

Very smooth and easy process from start to finish. Becky showed me a property and helped negotiate rates. Then Julia finished off the paperwork and I was in within 2 weeks. Great team and my house feels like home... Read Full Review

CGT Lettings have been an instrumental part of settling my family in the UK, having moved continents a year ago. They negotiated our rental agreement and helped us navigate our move with sound advice and empathy. They have always been professional and helpful with all their dealings with us. It... Read Full Review

My partner and I have recently just moved into our new home with the wonderful assistance of the CGT Lettings Cheltenham team. Moving house is never an easy process, however the team at CGT Lettings have made everything so easy and the transition has been extremely smooth. I have lived in many... Read Full Review

Fantastic service and friendly staff. Thank you to George,Sam,Becky and Julia for providing quick responses to all of my... Read Full Review

CGT went above and beyond what I expected from a lettings agent (and I have high expectations having trained and coached thousands of agents on leadership, business growth and marketing). They made the whole process feel really easy and stress free. Special mention to both Sam and George from the... Read Full Review

I have had nothing but support from Sarah Green who has helped with the check out process. She kept us informed & up to date... Read Full Review

Disgusting. This Agency is refusing to fulfil their obligations in law re. maintenance and repair of our flat.... Issues that were apparent on moving in, that we have repeatedly reported and we recorded in out inventory. The member of staff we are dealing with in the Maintence Hub is argumentative ... Read Full Review

I have had nothing but problems from CGT. Lies, misinformation and a total lack of transparency, and now switching over to a new letting agency at our Landlord's decision, they've magically lost our contract despite us paying £68 for renewal (a mere week before such fees... Read Full Review

Positive start with Becky showing the property. Staff all helpful and friendly but communication between different departments not a strength and had several issues because of... Read Full Review

After 4.5 yrs of tenancy I am in the early stages of what appears to be a fight to get return of my deposit. Their Agent, during checkout inventory, basically made a comment that the property needs to be clean in readiness for new tenant. Having just paid out £250 to a professional company for a... Read Full Review

They are lie and lie and lie to people to get them into the property,even when no fixed heating or water,or blockages in a toilets,they put the phone down on you by anger soon you tell them something broken and need to fixed! Also good at shout it at you,and Slag landlord off! They fined anything... Read Full Review

Been into this letting agent twice (18 months apart) to register for a flat to rent. Each time spoke to that same girl, whose name i annoyingly cannot remember. Each time she seemed more interested in eating maltesers than talking to us. Once we were successfully registered with them, all we... Read Full Review

A really positive team of people at CGT lettings. Nadine especially was a helpful and enthusiastic person to have on board, always remaining optimistic despite the challenges of ongoing works at the... Read Full Review

Been dealing with the Cheltenham branch for a year and a half and would certainly never use this letting agency again. We have been left stranded with leaks and no washing machine facilities or fridge on various occasions - the staff are rude on the phone, patronising, forget emails and don't pass... Read Full Review