The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.6/5, 522 Reviews
91% Recommended
100% sales valuation accuracy
84% letting valuation accuracy
95% sales fee satisfaction
83% letting fee satisfaction
By : 'Almudena'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : M3
My experience has been quite positive. From the beginning they were very kind and diligent in everything I asked of them. It's a pity I have not been able to continue with its services. I highly recommend them.
Julie Twist Properties
Complaints Handling Procedures
1. Any complaints to be dealt with under this procedure should be in writing.
2. The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.
3. Your complaint will be acknowledged within 3 working days of receiving the initial complaint.
4. You complaint will then be fully investigated and a detailed written response will be made.
5. If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to Julie@julietwist.com or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.
6. In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter. The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX. Tel: 01722 333306 Fax: 01722 332296.
Last updated at 12/22/2021, 8:48:58 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 95% | £85,000 | £524,225 |
Lettings | 84% | 83% | £400 | £3,900 |
Julie Twist Properties
237-239 Deansgate, Manchester, Greater Manchester
M3 4EN
0161 834 8486
No Branch Video found...
By : 'Sibylle'
Services : Letting( As a Tenant )
Rent PCM : £970
Would you recommend ? : Yes
Postcode : M15
Kelly has been amazing over the last 5 years provided high level of support and customer service. I can only speak highly of Julie Twist as a letting agency and I have received the same level of professionalism from Ellie Machon, Sales Consultant on the sales side. Thank... Read Full Review
By : 'Ahmed'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M1
I am a new tenant. I have dealt with Mollie and Yvonne. I am very happy with the professional and nice attitude and help with moving into our new home. Steps were done fast, with no delays. Accurate time of moving in as previously agreed. Inventory and moving-in package have been ready,... Read Full Review
By : 'Jalaj'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M1
I found Julie Twist one of the most professional letting agency. They are proactive and set the expectation with their customers. though I am unable to find property with them yet but very impressed with their... Read Full Review
Yvonne
Darren
By : 'PM'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M1
Just rented out my flat with JT, what a great company! Everything was so efficent and everyone was so nice. Thankyou, Darren, Mollie and Yvonne! I'm really happy with the service I got and feel confident they will look after both me and my... Read Full Review
By : Yvonne Cook
Oct 20, 2023Thank you so much for your lovely comments. new landlord with us glad we have made the whole process easy for...
Yvonne
By : 'Haydn'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : M3
Our experiences with Mollie, Ellie and Yvonne were consistently excellent. Very responsive, friendly, professional and commercially... Read Full Review
By : Yvonne Cook
Sep 12, 2023Thank you Haydn for your lovely...
Yvonne
By : 'Muj'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M50
I rented a property through JT two years ago and I couldn't be happier with the care and attention I've received from them, especially from Yvonne Cook, with my ongoing tenancy. From the very start, Yvonne's professionalism and dedication shone through. She made the entire process ... Read Full Review
Darren
By : 'Jima'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : M15
I'm thrilled to share my exceptional experience with Julie Twist, a standout property agency that made my rental home search an absolute pleasure. Their professionalism, expertise, and dedication shone through every step of the process. From the start, Julie Twist exhibited a personalized... Read Full Review
By : Darren Bolton
Aug 18, 2023Thanks Jima for the lovely review & kind words - we are happy to help you with your property search to find your new...
Yvonne
Darren
By : 'Helen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M50
Just left a private rented tenancy. Thankyou to Property Manger Yvonne for regular, clear communication throughout that time. Very courteous assistance from Darren also when ending the... Read Full Review
By : Darren Bolton
Jul 3, 2023Thanks Helen for the lovely review, much appreciated. Wishing you both all the best for the future & your your new home,...
Yvonne
Yvonne
By : 'Andrew'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M4
Yvonne and Mollie who were fantastic in answering our queries and guiding us through the entire process. They were especially patient when there were delays which made the experience less stressful than it could have... Read Full Review
Darren
By : 'stuart'
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : M4
Hi Darren A massive thank you for your professionalism and proactivity in renting my apartment You are a credit to the team. I could not ask for any more support. Really appreciate everything, Juliet Twist – a fantastic agent Thank you -... Read Full Review
By : Darren Bolton
May 31, 2023Thank you Stuart for your kind words - always a pleasure to help you and work along side...
Kelly
By : 'Alex'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M1
The referencing process went smoothly, Kelly and Mollie have been very helpful and quick to answer my emails or any... Read Full Review
Kelly
Darren
By : 'George'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M3
Since looking for a property, everyone we have spoken to at Julie Twist have been exceptionally helpful with very quick response times. Initially we spoke to Darren when looking for a property to rent, then frequent contact with Kelly after having our application approved. Finding a new place to... Read Full Review
Joanne
By : 'Y'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : M3
Worst lettings agents I have ever come across in my life. Dishonest and inefficient in the extreme. I have been through the rental process recently at this agency and I am really shocked that they haven't been shut down by the lettings agency governing bodies. They do not follow basic... Read Full Review
By : Ru Kellyevans
Feb 14, 2023I’m disheartened to see this review, as we are still in conversation, and all queries you have sent over to Eleanor Gregory have been answered/arrange for you. The property you have applied...
Yvonne
By : 'Anthony'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : M50
Yvonne and Ellie help me a lot when I had a difficult time in the last two weeks. Keeping me updated about the market. Finally, I found a place suitable for me within my... Read Full Review
By : Yvonne Cook
Feb 9, 2023Thank you for lovely comment Anthony, I am glad we managed to find you suitable home and you are...
Darren
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : M3
Darren has been incredibly helpful throughout our experience with Julie twist. Prompt, friendly and knowledgeable. Couldn’t ask for more!... Read Full Review
By : Darren Bolton
Dec 23, 2022Thanks Alex & George for your kind words, it was a pleasure to help you find you new home, hope you will be happy there when you move...
Yvonne
Darren
By : 'Hnin'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : M15
Our experience with Julie Twist is superb from start to end. Darren and Yvonne are very professional, kind, and helpful since the... Read Full Review
By : Yvonne Cook
Nov 25, 2022Thank you Sai & Hnin for your lovely comments. I am glad we have made your move in happy and enjoyable...
By : 'Almudena'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M3
My experience has been quite positive. From the beginning they were very kind and diligent in everything I asked of them. It's a pity I have not been able to continue with its services. I highly recommend... Read Full Review
Darren
By : 'WAI'
Services : Letting( As a Tenant )
Rent PCM : £680
Would you recommend ? : Yes
Postcode : M3
I had an excellent experience with Julie Twist team. They are friendly and supportive . I feel particularly thankful for Darren who was professional and respectful. Above all he patiently guided and helped me to complete the Lettings process. I will highly recommend JT to my... Read Full Review
By : Darren Bolton
Sep 28, 2022Thank you Wai for your lovely comment & its been a pleasure to help you through this process. Hope you enjoy living in your new...
Kelly
By : 'Ranee'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M4
I had an issue with my tenant (needless to say we all have the occasional one!)and asked Julie Twist -Kelly Davenport to assist. She not only listened but helped to draft a letter I find the staff very helpful and Kelly was very... Read Full Review
By : 'James'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : M5
AVOID AT ALL COSTS! I recently had an offer accepted for a property listed with Julie Twist Properties. The entire process was slow due to issues pertaining to the property's lease agreement and maintenance work which was scheduled to take place although all information was provided swiftly by ... Read Full Review
By : Paul
Jul 29, 2022Hi James, We’re very disappointed to have received this review and thought it was important to provide a detailed response giving further clarification on what happened. Yes, you are...