If you are looking to use Felicity J Lord as either a tenant or landlord, I implore you to read this beforehand. I have been renting in London for almost 20 years with and I have NEVER been subjected to the level of incompetence and unprofessionalism from a letting agent (or in fact, any... Read Full Review

I was booked to see a property with these cowboys later this week but walked past it & noticed it was sold. Having enquired on the status I was told it was under offer … not what the agent Alberto told me & given it is under offer why are these guys still offering... Read Full Review

Absolute scum of a company. The sales team are always available but if you have any issues, their incompetent property "management" team are beyond a joke. Pathetic excuses every time, no feedback, IQ's of a donut, never use them if you actually want a semblance of good... Read Full Review

Rats in the Boat. Worst of the lot. When the covid crisis struck, they ran away with no communication or support of the landlords. I would rather no conduct any business with such a company that cannot support it's... Read Full Review

Emrecan Selmooglu is a fantastic agent, very polite and friendly. He took on board all our needs and showed us the best property to fit them. He went above and beyond trying to accommodate also our time. Hugely... Read Full Review

My experience has unfortunately been very poor. I just had a long number of problems that have been addressed very slowly. I had rat feces in the kitchen from day one. It took them 2 months to come and clean. The second pair of keys didn't work and took them 2 weeks to address. My oven... Read Full Review

Roz was very helpful, kind, friendly and professional showing me the properties I wanted. Sending a reminder email and was there right at the appoints time. Great... Read Full Review

Neil was great - always punctual, informed, and ready to accommodate our needs, especially with regards a late evening viewing. Very... Read Full Review

Smooth easy purchase of a lock-up garage through Roz, backed up by Guy, thank you both for all of your... Read Full Review

We used Roz for the sale of our property having already established a great relationship with her during the purchase. Roz is efficient, patient, but also no-nonsense when she needs to be. I personally am put off by Estate Agents who give you the big sell, but with Roz I never felt I was being... Read Full Review

We have been extremely happy with the service we have received from Felicity Lord Islington. We asked Guy to value our house a few years ago, and were very impressed by his understated professionalism and clear understandung of the market. Although we postponed selling, Guy was a natural first... Read Full Review

Speaking as a buyer (but also a potential future seller)Hard working, and very conscientious. Prepared to work out of hours - comes up with ideals and follows up. ... Read Full Review

As a landlord I have been my properties in Islington through another agent. Asked felicity Lord to let one of my property this time. I wish I did not even contact them. Once the contract expires never will be dealing with them ever again. Keeping the rent from the tenant in their account for a... Read Full Review

As a buyer I had no choice but they are not very good. I can't work out if they are vague and unhelpful deliberately in order to confuse and deceive people or whether it's just incompetence. They have a strange system where they insist on putting all rejected offers in a letter (except it isn't all ... Read Full Review

As a prospective buyer and seller it was good to discover just how badly Roz treats potential buyers - very clearly having a laugh at the potential buyer's expense with her emails. Only when I told her that she had lost the sale of property as a result of her emails did she... Read Full Review

The sort of estate agent who gives others a bad name. While arranging the moving in, they routinely got details wrong on forms, were slow to respond, disorganised, had incorrect details about the property and kept changing their minds on how the deposit would be paid. Aside from being inept and ... Read Full Review

Terrible service, we rent a property with them. Took us to view a furnished flat, never mentioned that the furniture did not belong to the landlord, after delivered the flat dirty and unfurnished. Sent a totally different furniture, that wasnt enough to furnish the flat and ugly. We request to be... Read Full Review

I had a terrible experience from start to finish with F J Lord Islington while I was renting a property which they handled. First of all, when I was scheduled to do a check in (when moving in) - they turned up an hour late and didn't even know which keys were for what in the property, not to... Read Full Review